#4925 closed defect (can't reproduce)
Image transparency
Reported by: | Owned by: | Tom Goddard | |
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Priority: | normal | Milestone: | |
Component: | Input/Output | Version: | |
Keywords: | Cc: | ||
Blocked By: | Blocking: | ||
Notify when closed: | Platform: | all | |
Project: | ChimeraX |
Description
Hi, I am having a problem saving images on ChimeraX that have a transparent background. I am running ChimeraX-1.2.5. I am using the command “save image.png transparentBackground true”. Images save, but the background is solid. I’ve also tried other variations of this command and different file types (.tiff) and that doesn’t work. Whenever dropping into Photoshop, they have solid backgrounds. I’m running macOS Big Sur on a MacBook Pro (13” M1 2020) and just recently downloaded ChimeraX. Thank you for any help you can provide, Daniel Charles D. Murin, Ph.D. Staff Scientist Department of Integrative Structural and Computational Biology (858) 784-7504 http://ward.scripps.edu/ 10550 North Torrey Pines Road La Jolla, CA 92037 TRY-21 [signature_1463183833]
Attachments (2)
Change History (9)
by , 4 years ago
Attachment: | image001.png added |
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comment:1 by , 4 years ago
Component: | Unassigned → Input/Output |
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Owner: | set to |
Platform: | → all |
Project: | → ChimeraX |
Status: | new → assigned |
Summary: | ChimeraX issue → Image transparency |
Reported by Charles Daniel Murin
comment:2 by , 4 years ago
Can you attach an example image saved with "save image.png transparentBackground true"? This works fine for me in ChimeraX 1.2.5 in macOS Big Sur. Maybe it just isn't clear in Photoshop that it is transparent. Just double clicking the image it is shown in Preview with a gray background since it is transparent even though I saved it as a black background.
comment:3 by , 4 years ago
Resolution: | → can't reproduce |
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Status: | assigned → closed |
No response from reporter.
comment:4 by , 4 years ago
Hi, So the problem randomly resolved itself, but I was able to reproduce by entering and errant command for image transparency. If entered incorrectly, then all subsequent images, even if the command was correct, would not be transparent. The problem seems to resolve if you start a new session. I think it may be some sort of bug? Daniel Get Outlook for iOS<https://aka.ms/o0ukef> ________________________________ From: ChimeraX <ChimeraX-bugs-admin@cgl.ucsf.edu> Sent: Tuesday, August 3, 2021 11:27:23 PM Cc: Daniel Murin <cmurin@scripps.edu>; goddard@cgl.ucsf.edu <goddard@cgl.ucsf.edu> Subject: Re: [ChimeraX] #4925: Image transparency #4925: Image transparency --------------------------------------+------------------------- Reporter: cmurin@… | Owner: Tom Goddard Type: defect | Status: closed Priority: normal | Milestone: Component: Input/Output | Version: Resolution: can't reproduce | Keywords: Blocked By: | Blocking: Notify when closed: | Platform: all Project: ChimeraX | --------------------------------------+------------------------- Changes (by Tom Goddard): * status: assigned => closed * resolution: => can't reproduce Comment: No response from reporter. -- Ticket URL: <https://www.rbvi.ucsf.edu/trac/ChimeraX/ticket/4925#comment:3> ChimeraX <https://www.rbvi.ucsf.edu/chimerax/> ChimeraX Issue Tracker
follow-up: 4 comment:5 by , 4 years ago
Sounds like a bug. But I don't think saving an image remembers anything about failed commands. Could you give me an example of the "errant" save image command that breaks subsequent transparent image saving?
comment:6 by , 4 years ago
Hi, For example if I type the command: save image.png backgroundTransparent true I get an error and then even if type it correctly: save image.png transparentBackground true the image is still non-transparent. D Charles D. Murin, Ph.D. Staff Scientist Department of Integrative Structural and Computational Biology (858) 784-7504 http://ward.scripps.edu/ 10550 North Torrey Pines Road La Jolla, CA 92037 TRY-21 [signature_911113635] From: ChimeraX <ChimeraX-bugs-admin@cgl.ucsf.edu> Date: Wednesday, August 4, 2021 at 10:52 AM To: Cc: Daniel Murin <cmurin@scripps.edu>, goddard@cgl.ucsf.edu <goddard@cgl.ucsf.edu> Subject: Re: [ChimeraX] #4925: Image transparency #4925: Image transparency --------------------------------------+------------------------- Reporter: cmurin@… | Owner: Tom Goddard Type: defect | Status: closed Priority: normal | Milestone: Component: Input/Output | Version: Resolution: can't reproduce | Keywords: Blocked By: | Blocking: Notify when closed: | Platform: all Project: ChimeraX | --------------------------------------+------------------------- Comment (by Tom Goddard): Sounds like a bug. But I don't think saving an image remembers anything about failed commands. Could you give me an example of the "errant" save image command that breaks subsequent transparent image saving? -- Ticket URL: <https://www.rbvi.ucsf.edu/trac/ChimeraX/ticket/4925#comment:5> ChimeraX <https://www.rbvi.ucsf.edu/chimerax/> ChimeraX Issue Tracker
follow-up: 6 comment:7 by , 4 years ago
A mistyped command should have no effect on saving an transparent image. The command parsing that catches the bad argument has nothing to do with image saving code. I tested your mistyped and then correctly typed commands and the image saved correctly with transparency in ChimeraX 1.2.5 on macOS Big Sur 11.4 on a Mac Mini with Apple M1 cpu.
To debug this further save an image and use ChimeraX menu Help / Report a Bug... and include the saved image as an attachment. This will give me the info about your operating system, graphics driver, ....
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