Opened 2 years ago

Last modified 2 years ago

#10080 accepted defect

ChimeraX ToolShed doesn't open

Reported by: a.belyy@… Owned by: Eric Pettersen
Priority: normal Milestone:
Component: Tool Shed Version:
Keywords: Cc:
Blocked By: Blocking:
Notify when closed: Platform: all
Project: ChimeraX

Description 

Dear Sir or Madam,

I would like to install Isolde tool in ChimeraX (v 1.6.1). To this end, I
go to 'Tools' -> "More tools" and get a new browser window that tries to
open https://cxtoolshed.rbvi.ucsf.edu/
However, this website is not reachable is this build-in browser, nor I can
access it in Google Chrome, nor from by smartphone. What can be wrong? Is
there any other way to install external tools?

Thank you.

Best regards,
Alexander

--
Dr. Alexander Belyy
Assistant Professor
Faculty of Science and Engineering
University of Groningen
Nijenborgh 4
9747 AG Groningen
Office: +31 6 31 98 31 28
Mobile: +33 7 82 58 45 83

Change History (2)

comment:1 by Eric Pettersen, 2 years ago

Component: Unassigned → Tool Shed
Owner: set to Eric Pettersen
Platform: → all
Project: → ChimeraX
Status: new → accepted

comment:2 by Eric Pettersen, 2 years ago

Hi Alexander,

Our compute cluster has been down since last Friday and just came up an hour or so ago. You should be able to reach the Toolshed web site now.

--Eric

Eric Pettersen
UCSF Computer Graphics Lab

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