Opened 2 years ago

Closed 2 years ago

#9259 closed defect (limitation)

Problems with starting 1.6.1 version on Ubuntu 22.04 LTS

Reported by: sette@… Owned by: Greg Couch
Priority: normal Milestone:
Component: Platform Version:
Keywords: Cc: Zach Pearson
Blocked By: Blocking:
Notify when closed: Platform: all
Project: ChimeraX

Description

Dear all,

I just installed ChimeraX 1.6.1 on Ubuntu 22.04.2 LTS desktop following 
the instructions

"Download is a Ubuntu 22.04 *ucsf-chimerax* package. Install on your 
/personal/ computer with:

sudo apt install ~/Downloads/ucsf-chimerax_1.6.1ubuntu22.04_amd64.deb"

After installation a note appeared on the terminal

"NOTE: available bundle cache has not been initialized yet"

and after starting ChimeraX does not respond.

Any help is appreciated.

Best regards,

Marco

-- 
Dr.Marco Sette, Ph.D.
Department of Chemical Sciences and Technology
University of Rome, "Tor Vergata"
via della Ricerca Scientifica, 00133, Rome, Italy
e-mail:sette@uniroma2.it
e-mail:m77it@yahoo.it
Tel.: +39-0672594424
Fax: +39-0672594328
http://stc.uniroma2.it/?page_id=622&cn-entry-slug=marco-sette

Change History (5)

comment:1 by Eric Pettersen, 2 years ago

Cc: Zach Pearson added
Owner: set to Greg Couch
Platform: all
Project: ChimeraX
Status: newassigned

Reported by Marco Sette

comment:2 by Greg Couch, 2 years ago

Status: assignedfeedback

Do you have Nvidia graphics? If so, you need to install the proprietary driver. See https://www.cgl.ucsf.edu/chimerax/issues.html#linux_graphics. Please confirm if that solves the problem.

comment:3 by Eric Pettersen, 2 years ago

Component: UnassignedPlatform

comment:4 by sette@…, 2 years ago

Thanks! Problem solved after installing the driver and restarting the 
system.

Best

Marco

Il 27/06/23 20:26, ChimeraX ha scritto:
>
>
>

comment:5 by Greg Couch, 2 years ago

Resolution: limitation
Status: feedbackclosed

Wonderful! Glad to hear that it is working. Thank you for letting us know.

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