Opened 3 years ago

Closed 3 years ago

#7171 closed defect (fixed)

Tristan cannot log into Trac

Reported by: Tristan Croll Owned by: Scooter Morris
Priority: high Milestone:
Component: Infrastructure Version:
Keywords: Cc: chimera-programmers
Blocked By: Blocking:
Notify when closed: Platform: all
Project: ChimeraX

Description

Hi all,

Trac seems to have stopped accepting my login credentials. Not a huge issue, but replying to tickets there tends to come out neater than via email!

Best,
Tristan

Change History (4)

comment:1 by Eric Pettersen, 3 years ago

Email from Greg:

This is probably a Scooter issue. On 6/22, I sent email to Scooter about tic20 appearing in the Wynton account audit. It was listed as expired on "Tue Jun 21 23:00:00 2022". It does not look expired in LDAP. So perhaps this is a kerberos issue. I seem to have forgotten by kadmin password. So ....

comment:2 by Greg Couch, 3 years ago

The problem is that Tristan's account expired. To get it turned back on, there needs to be an email from his PI. There's an email out to Scooter and TEF asking for verification. Since Scooter is out camping, chances are that it will be TEF that replies first. Once that gets the okay, the account will be turned back on for a year. So it will need to be renewed annually. Once the account is reactivated, Tristan will need to change the password.

comment:3 by Greg Couch, 3 years ago

TEF confirmed that the account should be revived. Might not happen until Monday.

comment:4 by Eric Pettersen, 3 years ago

Resolution: → fixed
Status: assigned → closed
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