Opened 4 years ago

Closed 4 years ago

#6238 closed defect (can't reproduce)

Crash in event loop, possibly due to bad graphics

Reported by: chimerax-bug-report@… Owned by: Tom Goddard
Priority: moderate Milestone:
Component: Graphics Version:
Keywords: Cc: pett
Blocked By: Blocking:
Notify when closed: Platform: all
Project: ChimeraX

Description

The following bug report has been submitted:
Platform: Windows-10-10.0.19042
ChimeraX Version: 1.4.dev202202182306 (2022-02-18 23:06:44 UTC)
Description
Last time you used ChimeraX it crashed.
Please describe steps that led to the crash here.
Windows fatal exception: access violation

Thread 0x0000809c (most recent call first):

File "C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\threading.py", line 316 in wait
File "C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\threading.py", line 574 in wait
File "C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\threading.py", line 1284 in run
File "C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\threading.py", line 973 in _bootstrap_inner
File "C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\threading.py", line 930 in _bootstrap

Thread 0x00006e58 (most recent call first):

File "C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\multiprocessing\pool.py", line 576 in _handle_results
File "C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\threading.py", line 910 in run
File "C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\threading.py", line 973 in _bootstrap_inner
File "C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\threading.py", line 930 in _bootstrap

Thread 0x000033d8 (most recent call first):

File "C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\multiprocessing\pool.py", line 528 in _handle_tasks
File "C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\threading.py", line 910 in run
File "C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\threading.py", line 973 in _bootstrap_inner
File "C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\threading.py", line 930 in _bootstrap

Thread 0x00004004 (most recent call first):

File "C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\multiprocessing\connection.py", line 816 in _exhaustive_wait
File "C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\multiprocessing\connection.py", line 884 in wait
File "C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\multiprocessing\pool.py", line 499 in _wait_for_updates
File "C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\multiprocessing\pool.py", line 519 in _handle_workers
File "C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\threading.py", line 910 in run
File "C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\threading.py", line 973 in _bootstrap_inner
File "C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\threading.py", line 930 in _bootstrap

Thread 0x0000636c (most recent call first):

File "C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\multiprocessing\pool.py", line 114 in worker
File "C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\threading.py", line 910 in run
File "C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\threading.py", line 973 in _bootstrap_inner
File "C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\threading.py", line 930 in _bootstrap

Thread 0x00006410 (most recent call first):

File "C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\multiprocessing\pool.py", line 114 in worker
File "C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\threading.py", line 910 in run
File "C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\threading.py", line 973 in _bootstrap_inner
File "C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\threading.py", line 930 in _bootstrap

Thread 0x000051b0 (most recent call first):

File "C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\multiprocessing\pool.py", line 114 in worker
File "C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\threading.py", line 910 in run
File "C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\threading.py", line 973 in _bootstrap_inner
File "C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\threading.py", line 930 in _bootstrap

Thread 0x00008f30 (most recent call first):

File "C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\multiprocessing\pool.py", line 114 in worker
File "C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\threading.py", line 910 in run
File "C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\threading.py", line 973 in _bootstrap_inner
File "C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\threading.py", line 930 in _bootstrap

Thread 0x000089c8 (most recent call first):

File "C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\multiprocessing\pool.py", line 114 in worker
File "C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\threading.py", line 910 in run
File "C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\threading.py", line 973 in _bootstrap_inner
File "C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\threading.py", line 930 in _bootstrap

Thread 0x000059a0 (most recent call first):

File "C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\multiprocessing\pool.py", line 114 in worker
File "C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\threading.py", line 910 in run
File "C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\threading.py", line 973 in _bootstrap_inner
File "C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\threading.py", line 930 in _bootstrap

Thread 0x000065d0 (most recent call first):

File "C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\multiprocessing\pool.py", line 114 in worker
File "C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\threading.py", line 910 in run
File "C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\threading.py", line 973 in _bootstrap_inner
File "C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\threading.py", line 930 in _bootstrap

Thread 0x00006d3c (most recent call first):

File "C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\multiprocessing\pool.py", line 114 in worker
File "C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\threading.py", line 910 in run
File "C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\threading.py", line 973 in _bootstrap_inner
File "C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\threading.py", line 930 in _bootstrap

Current thread 0x00009414 (most recent call first):

File "C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\site-packages\chimerax\ui\gui.py", line 318 in event_loop
File "C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\site-packages\ChimeraX_main.py", line 867 in init
File "C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\site-packages\ChimeraX_main.py", line 1018 in
File "C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\runpy.py", line 87 in _run_code
File "C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\runpy.py", line 197 in _run_module_as_main

Log before crash start

Startup Messages
---
warning | Your computer has Intel graphics driver 7926 with a known bug that
causes all Qt user interface panels to be blank. ChimeraX can partially fix
this but may make some panel titlebars and edges black. Hopefully newer Intel
graphics drivers will fix this.

UCSF ChimeraX version: 1.4.dev202202182306 (2022-02-18)
© 2016-2021 Regents of the University of California. All rights reserved.
How to cite UCSF ChimeraX

open "C:\Users\Hanan\Documents\ChimeraX-Mariana\7l2h (1).pdb" format pdb

7l2h (1).pdb title:
Cryo-em structure of unliganded full-length TRPV1 At neutral pH [more info...]

Chain information for 7l2h (1).pdb #1
---
Chain | Description | UniProt
A C D | transient receptor potential cation channel subfamily V member 1 |
TRPV1_RAT
B | transient receptor potential cation channel subfamily V member 1 |
TRPV1_RAT

select ::name="HIS"

280 atoms, 280 bonds, 28 residues, 1 model selected

color sel orange red

show sel target ab

ui tool show "Blast Protein"

ui tool show "Show Sequence Viewer"

sequence chain /A /C /D

Alignment identifier is 1

sequence chain /B

Alignment identifier is 1/B

select ::name="HIS"

280 atoms, 280 bonds, 28 residues, 1 model selected

ui tool show "Show Sequence Viewer"

sequence chain /A /C /D

Alignment identifier is 2
ARB::createContext: wglCreateContextAttribsARB() failed (GL error code: 0x0)
for format: QSurfaceFormat(version 3.3, options
QFlags(), depthBufferSize 24, redBufferSize -1,
greenBufferSize -1, blueBufferSize -1, alphaBufferSize -1, stencilBufferSize
-1, samples -1, swapBehavior QSurfaceFormat::DefaultSwapBehavior, swapInterval
1, colorSpace QSurfaceFormat::DefaultColorSpace, profile
QSurfaceFormat::CoreProfile), shared context: 0x0 (The operation completed
successfully.)

No statusbar messages will be shown due to inadequate OpenGL

Settings..Regions controls this display.

Log before crash end

Log:
Startup Messages
---
warning | Your computer has Intel graphics driver 7926 with a known bug that
causes all Qt user interface panels to be blank. ChimeraX can partially fix
this but may make some panel titlebars and edges black. Hopefully newer Intel
graphics drivers will fix this.

UCSF ChimeraX version: 1.4.dev202202182306 (2022-02-18)
© 2016-2021 Regents of the University of California. All rights reserved.
How to cite UCSF ChimeraX

OpenGL version: 3.3.0 - Build 26.20.100.7926
OpenGL renderer: Intel(R) UHD Graphics
OpenGL vendor: Intel

Locale: en_IL.cp1252
Qt version: PyQt5 5.15.2, Qt 5.15.2
Qt platform: windows

Manufacturer: HP
Model: HP Pavilion Laptop 14-ce3xxx
OS: Microsoft Windows 10 Home (Build 19042)
Memory: 8,361,132,032
MaxProcessMemory: 137,438,953,344
CPU: 8 Intel(R) Core(TM) i5-1035G1 CPU @ 1.00GHz
OSLanguage: en-GB

Installed Packages:

alabaster: 0.7.12
appdirs: 1.4.4
Babel: 2.9.1
backcall: 0.2.0
blockdiag: 3.0.0
certifi: 2021.10.8
cftime: 1.5.2
charset-normalizer: 2.0.12
ChimeraX-AddCharge: 1.2.3
ChimeraX-AddH: 2.1.11
ChimeraX-AlignmentAlgorithms: 2.0
ChimeraX-AlignmentHdrs: 3.2
ChimeraX-AlignmentMatrices: 2.0
ChimeraX-Alignments: 2.2.3
ChimeraX-AlphaFold: 1.0
ChimeraX-AltlocExplorer: 1.0.1
ChimeraX-AmberInfo: 1.0
ChimeraX-Arrays: 1.0
ChimeraX-Atomic: 1.36.2
ChimeraX-AtomicLibrary: 6.0.1
ChimeraX-AtomSearch: 2.0
ChimeraX-AtomSearchLibrary: 1.0
ChimeraX-AxesPlanes: 2.1
ChimeraX-BasicActions: 1.1
ChimeraX-BILD: 1.0
ChimeraX-BlastProtein: 2.0
ChimeraX-BondRot: 2.0
ChimeraX-BugReporter: 1.0
ChimeraX-BuildStructure: 2.6.1
ChimeraX-Bumps: 1.0
ChimeraX-BundleBuilder: 1.1
ChimeraX-ButtonPanel: 1.0
ChimeraX-CageBuilder: 1.0
ChimeraX-CellPack: 1.0
ChimeraX-Centroids: 1.2
ChimeraX-ChemGroup: 2.0
ChimeraX-Clashes: 2.2.2
ChimeraX-ColorActions: 1.0
ChimeraX-ColorGlobe: 1.0
ChimeraX-ColorKey: 1.5.1
ChimeraX-CommandLine: 1.2.1
ChimeraX-ConnectStructure: 2.0
ChimeraX-Contacts: 1.0
ChimeraX-Core: 1.4.dev202202182306
ChimeraX-CoreFormats: 1.1
ChimeraX-coulombic: 1.3.2
ChimeraX-Crosslinks: 1.0
ChimeraX-Crystal: 1.0
ChimeraX-CrystalContacts: 1.0
ChimeraX-DataFormats: 1.2.2
ChimeraX-Dicom: 1.0
ChimeraX-DistMonitor: 1.1.5
ChimeraX-Dssp: 2.0
ChimeraX-EMDB-SFF: 1.0
ChimeraX-ExperimentalCommands: 1.0
ChimeraX-FileHistory: 1.0
ChimeraX-FunctionKey: 1.0
ChimeraX-Geometry: 1.1
ChimeraX-gltf: 1.0
ChimeraX-Graphics: 1.1
ChimeraX-Hbonds: 2.1.2
ChimeraX-Help: 1.2
ChimeraX-HKCage: 1.3
ChimeraX-IHM: 1.1
ChimeraX-ImageFormats: 1.2
ChimeraX-IMOD: 1.0
ChimeraX-IO: 1.0.1
ChimeraX-ItemsInspection: 1.0
ChimeraX-Label: 1.1
ChimeraX-ListInfo: 1.1.1
ChimeraX-Log: 1.1.5
ChimeraX-LookingGlass: 1.1
ChimeraX-Maestro: 1.8.1
ChimeraX-Map: 1.1
ChimeraX-MapData: 2.0
ChimeraX-MapEraser: 1.0
ChimeraX-MapFilter: 2.0
ChimeraX-MapFit: 2.0
ChimeraX-MapSeries: 2.1
ChimeraX-Markers: 1.0
ChimeraX-Mask: 1.0
ChimeraX-MatchMaker: 2.0.6
ChimeraX-MDcrds: 2.6
ChimeraX-MedicalToolbar: 1.0.1
ChimeraX-Meeting: 1.0
ChimeraX-MLP: 1.1
ChimeraX-mmCIF: 2.7
ChimeraX-MMTF: 2.1
ChimeraX-Modeller: 1.5.1
ChimeraX-ModelPanel: 1.3.2
ChimeraX-ModelSeries: 1.0
ChimeraX-Mol2: 2.0
ChimeraX-Morph: 1.0
ChimeraX-MouseModes: 1.1
ChimeraX-Movie: 1.0
ChimeraX-Neuron: 1.0
ChimeraX-Nucleotides: 2.0.2
ChimeraX-OpenCommand: 1.8
ChimeraX-PDB: 2.6.6
ChimeraX-PDBBio: 1.0
ChimeraX-PDBLibrary: 1.0.2
ChimeraX-PDBMatrices: 1.0
ChimeraX-PickBlobs: 1.0
ChimeraX-Positions: 1.0
ChimeraX-PresetMgr: 1.1
ChimeraX-PubChem: 2.1
ChimeraX-ReadPbonds: 1.0.1
ChimeraX-Registration: 1.1
ChimeraX-RemoteControl: 1.0
ChimeraX-ResidueFit: 1.0
ChimeraX-RestServer: 1.1
ChimeraX-RNALayout: 1.0
ChimeraX-RotamerLibMgr: 2.0.1
ChimeraX-RotamerLibsDunbrack: 2.0
ChimeraX-RotamerLibsDynameomics: 2.0
ChimeraX-RotamerLibsRichardson: 2.0
ChimeraX-SaveCommand: 1.5
ChimeraX-SchemeMgr: 1.0
ChimeraX-SDF: 2.0
ChimeraX-Segger: 1.0
ChimeraX-Segment: 1.0
ChimeraX-SelInspector: 1.0
ChimeraX-SeqView: 2.4.6
ChimeraX-Shape: 1.0.1
ChimeraX-Shell: 1.0
ChimeraX-Shortcuts: 1.1
ChimeraX-ShowAttr: 1.0
ChimeraX-ShowSequences: 1.0
ChimeraX-SideView: 1.0
ChimeraX-Smiles: 2.1
ChimeraX-SmoothLines: 1.0
ChimeraX-SpaceNavigator: 1.0
ChimeraX-StdCommands: 1.7.7
ChimeraX-STL: 1.0
ChimeraX-Storm: 1.0
ChimeraX-StructMeasure: 1.0.1
ChimeraX-Struts: 1.0.1
ChimeraX-Surface: 1.0
ChimeraX-SwapAA: 2.0
ChimeraX-SwapRes: 2.1.1
ChimeraX-TapeMeasure: 1.0
ChimeraX-Test: 1.0
ChimeraX-Toolbar: 1.1
ChimeraX-ToolshedUtils: 1.2.1
ChimeraX-Tug: 1.0
ChimeraX-UI: 1.16.1
ChimeraX-uniprot: 2.2
ChimeraX-UnitCell: 1.0
ChimeraX-ViewDockX: 1.1.1
ChimeraX-VIPERdb: 1.0
ChimeraX-Vive: 1.1
ChimeraX-VolumeMenu: 1.0
ChimeraX-VTK: 1.0
ChimeraX-WavefrontOBJ: 1.0
ChimeraX-WebCam: 1.0
ChimeraX-WebServices: 1.0
ChimeraX-Zone: 1.0
colorama: 0.4.4
comtypes: 1.1.10
cxservices: 1.1
cycler: 0.11.0
Cython: 0.29.26
debugpy: 1.5.1
decorator: 5.1.1
docutils: 0.17.1
entrypoints: 0.4
filelock: 3.4.2
fonttools: 4.29.1
funcparserlib: 1.0.0a0
grako: 3.16.5
h5py: 3.6.0
html2text: 2020.1.16
idna: 3.3
ihm: 0.26
imagecodecs: 2021.11.20
imagesize: 1.3.0
ipykernel: 6.6.1
ipython: 7.31.1
ipython-genutils: 0.2.0
jedi: 0.18.1
Jinja2: 3.0.3
jupyter-client: 7.1.0
jupyter-core: 4.9.2
kiwisolver: 1.3.2
line-profiler: 3.4.0
lxml: 4.7.1
lz4: 3.1.10
MarkupSafe: 2.1.0
matplotlib: 3.5.1
matplotlib-inline: 0.1.3
msgpack: 1.0.3
nest-asyncio: 1.5.4
netCDF4: 1.5.8
networkx: 2.6.3
numexpr: 2.8.1
numpy: 1.22.1
openvr: 1.16.802
packaging: 21.3
ParmEd: 3.4.3
parso: 0.8.3
pickleshare: 0.7.5
Pillow: 9.0.0
pip: 21.3.1
pkginfo: 1.8.2
prompt-toolkit: 3.0.28
psutil: 5.9.0
pycollada: 0.7.2
pydicom: 2.2.2
Pygments: 2.11.2
PyOpenGL: 3.1.5
PyOpenGL-accelerate: 3.1.5
pyparsing: 3.0.7
PyQt5-commercial: 5.15.2
PyQt5-sip: 12.8.1
PyQtWebEngine-commercial: 5.15.2
python-dateutil: 2.8.2
pytz: 2021.3
pywin32: 303
pyzmq: 22.3.0
qtconsole: 5.2.2
QtPy: 2.0.1
RandomWords: 0.3.0
requests: 2.27.1
scipy: 1.7.3
setuptools: 59.8.0
sfftk-rw: 0.7.1
six: 1.16.0
snowballstemmer: 2.2.0
sortedcontainers: 2.4.0
Sphinx: 4.3.2
sphinx-autodoc-typehints: 1.15.2
sphinxcontrib-applehelp: 1.0.2
sphinxcontrib-blockdiag: 3.0.0
sphinxcontrib-devhelp: 1.0.2
sphinxcontrib-htmlhelp: 2.0.0
sphinxcontrib-jsmath: 1.0.1
sphinxcontrib-qthelp: 1.0.3
sphinxcontrib-serializinghtml: 1.1.5
suds-community: 1.0.0
tables: 3.7.0
tifffile: 2021.11.2
tinyarray: 1.2.4
tornado: 6.1
traitlets: 5.1.1
urllib3: 1.26.8
wcwidth: 0.2.5
webcolors: 1.11.1
wheel: 0.37.1
wheel-filename: 1.3.0
WMI: 1.5.1

Change History (1)

comment:1 by pett, 4 years ago

Resolution: can't reproduce
Status: assignedclosed
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