Opened 4 years ago

Closed 4 years ago

Last modified 4 years ago

#6229 closed defect (can't reproduce)

Crash using File→Open on Windows and/or in show_surface_clip_caps()

Reported by: chimerax-bug-report@… Owned by: Tom Goddard
Priority: normal Milestone:
Component: Platform Version:
Keywords: Cc: Eric Pettersen
Blocked By: Blocking:
Notify when closed: Platform: all
Project: ChimeraX

Description 

The following bug report has been submitted:
Platform:        Windows-10-10.0.22000
ChimeraX Version: 1.3 (2021-12-08 23:08:33 UTC)
Description
Last time you used ChimeraX it crashed.
Please describe steps that led to the crash here.
Windows fatal exception: code 0x8001010e

Thread 0x0000fb38 (most recent call first):
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 135 in show_open_file_dialog
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\toolbar\providers.py", line 17 in _file_open
  File "D:\ChimeraX 1.3\bin\lib\site-packaWindows fatal exception: code 0x8001010e

Windows fatal exception: code 0x8001010e

Windows fatal exception: code 0x8001010e

Windows fatal exception: code 0x8001010e

Windows fatal exception: code 0x8001010e

Windows fatal exception: code 0x8001010e

Windows fatal exception: Windows fatal exception: code 0x8001010e

gWindows fatal exception: code 0x8001010e

code 0xWindows fatal exception: code 0x8001010e

es\chimerax\toolbar\providers.py", line 45 in run_provider
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\toolbar\__init__.py", line 37 in run_provider
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\core\toolshed\__init__.py", line 1284 in run_provider
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\core\toolshed\info.py", line 381 in run_provider
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\toolbar\tool.py", line 165 in callback
  File 8001010e

Windows fatal exception: Windows fatal exception: code 0x8001010e

"Windows fatal exception: code 0x8001010e

code 0xWindows fatal exception: code 0x8001010e

DWindows fatal exception: code 0x8001010e

8001010eWindows fatal exception: code 0x8001010e

:Windows fatal exception: code 0x8001010e



Windows fatal exception: code 0xWindows fatal exception: code 0x8001010e

\Windows fatal exception: code 0x8001010e

Windows fatal exception: code 0x8001010e

Windows fatal exception: code 0x8001010e

8001010e

ChimeraX 1.3\bin\lib\site-packages\chimerax\ui\gui.py", line 301 in event_loop
  File "D:\ChimeraX 1.3\bin\lib\Windows fatal exception: site-packcode 0x8001010e

aWindows fatal exception: code 0x8001010e

gWindows fatal exception: code 0x8001010e

eWindows fatal exception: code 0x8001010e

sWindows fatal exception: code 0x8001010e

\ChimeraX_main.py", line 867 in init
  File "D:\ChimeraX 1.3\bin\lib\site-packages\ChimerWindows fatal exception: code 0x8001010e

Windows fatal exception: Windows fatal exception: code 0x8001010e

aWindows fatal exception: code 0x8001010e

code 0xWindows fatal exception: code 0x8001010e

XWindows fatal exception: code 0x8001010e

8001010eWindows fatal exception: code 0x8001010e

_Windows fatal exception: code 0x8001010e



Windows fatal exception: code 0xWindows fatal exception: code 0x8001010e

mWindows fatal exception: code 0x8001010e

8001010eWindows fatal exception: code 0x8001010e

aWindows fatal exception: code 0x8001010e



Windows fatal exception: code 0xWindows fatal exception: code 0x8001010e

iWindows fatal exception: code 0x8001010e

8001010eWindows fatal exception: code 0x8001010e

n.pWindows fatal exception: code 0x8001010e

yWindows fatal exception: code 0x8001010e

"Windows fatal exception: code 0x8001010e

, line Windows fatal exception: code 0x8001010e

1018Windows fatal exception: code 0x8001010e

 in Windows fatal exception: code 0x8001010e


Windows fatal exception: code 0x8001010e

  File Windows fatal exception: code 0x8001010e



Windows fatal exception: code 0x8001010e

"Windows fatal exception: code 0x8001010e

D:\CWindows fatal exception: Windows fatal exception: code 0x8001010e

code 0xWindows fatal exception: code 0x8001010e

hWindows fatal exception: code 0x8001010e

8001010eWindows fatal exception: code 0x8001010e

iWindows fatal exception: code 0x8001010e



Windows fatal exception: code 0xWindows fatal exception: code 0x8001010e

mWindows fatal exception: code 0x8001010e

8001010eWindows fatal exception: code 0x8001010e

eWindows fatal exception: code 0x8001010e



Windows fatal exception: code 0xWindows fatal exception: code 0x8001010e

rWindows fatal exception: code 0x8001010e

8001010eWindows fatal exception: code 0x8001010e

aWindows fatal exception: code 0x8001010e



Windows fatal exception: code 0xWindows fatal exception: code 0x8001010e

X 1.3\bin\lib\runpy.py", line 87 in _run_code
  File "DWindows fatal exception: code 0x8001010e

8001010eWindows fatal exception: code 0x8001010e

:Windows fatal exception: code 0x8001010e



Windows fatal exception: code 0x8001010e

Windows fatal exception: code 0x8001010e

Windows fatal exception: Windows fatal exception: code 0x8001010e

\Windows fatal exception: code 0x8001010e

code 0xWindows fatal exception: 8001010ecode 0x8001010e

Windows fatal exception: Windows fatal exception: code 0x8001010e

code 0xWindows fatal exception: code 0x8001010e

8001010eWindows fatal exception: code 0x8001010e



Windows fatal exception: code 0xWindows fatal exception: code 0x8001010e

8001010eWindows fatal exception: code 0x8001010e



Windows fatal exception: code 0xWindows fatal exception: code 0x8001010e

8001010eWindows fatal exception: code 0x8001010e



Windows fatal exception: code 0x8001010e



Windows fatal exception: code 0xWindows fatal exception: code 0x8001010e

8001010eWindows fatal exception: code 0x8001010e



Windows fatal exception: code 0xWindows fatal exception: code 0x8001010e

8001010eWindows fatal exception: code 0x8001010e



Windows fatal exception: Windows fatal exception: code 0x8001010e

CWindows fatal exception: code 0x8001010e

code 0xWindows fatal exception: code 0xWindows fatal exception: code 0x8001010e

8001010eWindows fatal exception: code 0x8001010e



Windows fatal exception: code 0x8001010e

8001010eWindows fatal exception: code 0x8001010e

hWindows fatal exception: code 0x8001010e



Windows fatal exception: code 0xWindows fatal exception: 8001010eWindows fatal exception: 

iWindows fatal exception: code 0x8001010e

mWindows fatal exception: code 0x8001010e

eWindows fatal exception: code 0x8001010e

rWindows fatal exception: code 0x8001010e

aWindows fatal exception: code 0x8001010e

X 1.3\bin\lib\runpy.py", line 197 in _run_module_as_main
code 0xWindows fatal exception: code 0x8001010e

Thread 0x0000fb38 (most recent call first):
  File "D:\ChimeraX 1.3\bin\Windows fatal exception: code 0x8001010e

8001010eWindows fatal exception: code 0x8001010e



Windows fatal exception: code 0xWindows fatal exception: code 0x8001010e

8001010eWindows fatal exception: code 0x8001010e



code 0xWindows fatal exception: code 0x8001010e

lWindows fatal exception: code 0x8001010e

8001010eWindows fatal exception: code 0x8001010e

iWindows fatal exception: 

bWindows fatal exception: code 0x8001010e

\Windows fatal exception: code 0x8001010e

sWindows fatal exception: code 0x8001010e

iWindows fatal exception: code 0x8001010e

tWindows fatal exception: code 0x8001010e

eWindows fatal exception: code 0x8001010e

-Windows fatal exception: code 0x8001010e

pWindows fatal exception: code 0x8001010e

aWindows fatal exception: code 0x8001010e

cWindows fatal exception: code 0x8001010e

kages\chimerax\open_command\dialog.py", line 135 in show_open_file_dialog
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\toolbar\providers.py", line 17 in Windows fatal exception: _file_open
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\toolbar\providers.py", line 45 in run_provider
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\toolbar\__init__.py", line 37 in run_provider
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\core\toolshed\__init__.py", line 1284 in run_provider
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\core\toolshed\info.py", line 381 in run_provider
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\toolbar\tool.py", line 165 in callback
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimWindows fatal exception: Windows fatal exception: code 0x8001010e

eWindows fatal exception: code 0x8001010e

code 0xWindows fatal exception: code 0x8001010e

code 0xWindows fatal exception: code 0x8001010e

code 0xWindows fatal exception: code 0x8001010e

rWindows fatal exception: code 0x8001010e

8001010eWindows fatal exception: code 0x8001010e

8001010eWindows fatal exception: code 0x8001010e

8001010eWindows fatal exception: code 0x8001010e



Windows fatal exception: code 0xWindows fatal exception: code 0x8001010e

8001010eWindows fatal exception: code 0x8001010e



Windows fatal exception: code 0x8001010e

ax\ui\gui.py", line 301 in event_loop
  File "D:\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py"

, line 867 in init
  File "D:\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 1018 in 
  File "D:\ChimeraX 1.3\bin\lib\runpy.py", line 87 in _run_code
  File "D:\ChimeraX 1.3\bin\lib\runpy.py", line 197 in _run_module_as_main


Windows fatal exception: code 0x8001010e

Windows fatal exception: Windows fatal exception: code 0x8001010e

Windows fatal exception: Windows fatal exception: code 0x8001010e

Windows fatal exception: code 0x8001010e

code 0xWindows fatal exception: code 0x8001010e

code 0xWindows fatal exception: code 0x8001010e

Windows fatal exception: Windows fatal exception: code 0x8001010e

Thread 0x0000fb38 (most recent call first):
  File "D:Windows fatal exception: code 0x8001010e

8001010eWindows fatal exception: code 0x8001010e

8001010eWindows fatal exception: code 0x8001010e

code 0xWindows fatal exception: code 0x8001010e

\Windows fatal exception: code 0x8001010e



Windows fatal exception: code 0x8001010e



Windows fatal exception: code 0xWindows fatal exception: code 0x8001010e

8001010eWindows fatal exception: code 0x8001010e



Windows fatal exception: code 0x8001010e

8001010e

Windows fatal exception: code 0x8001010e

Windows fatal exception: Windows fatal exception: code 0x8001010e

code 0xWindows fatal exception: code 0x8001010e

8001010eWindows fatal exception: code 0x8001010e



Windows fatal exception: Windows fatal exception: code 0xWindows fatal exception: code 0x8001010e

8001010eWindows fatal exception: code 0x8001010e



Windows fatal exception: code 0xWindows fatal exception: code 0x8001010e

8001010e

CWindows fatal exception: code 0xWindows fatal exception: code 0x8001010e

8001010eWindows fatal exception: code 0x8001010e



Windows fatal exception: code 0x8001010e

Windows fatal exception: Windows fatal exception: code 0x8001010e

code 0xWindows fatal exception: code 0x8001010e

8001010eWindows fatal exception: code 0x8001010e



Windows fatal exception: code 0xWindows fatal exception: 8001010ecode 0x8001010e

code 0xWindows fatal exception: code 0x8001010e

8001010eWindows fatal exception: code 0x8001010e



Windows fatal exception: code 0xWindows fatal exception: code 0x8001010e

8001010eWindows fatal exception: code 0x8001010e



Windows fatal exception: code 0xWindows fatal exception: code 0x8001010e

8001010eWindows fatal exception: code 0x8001010e





Windows fatal exception: code 0xWindows fatal exception: code 0x8001010e

hWindows fatal exception: code 0x8001010e

8001010eWindows fatal exception: code 0x8001010e

iWindows fatal exception: code 0x8001010e



meraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 135 in show_open_file_dialog
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\toolbar\providers.py", line 17 in _file_open
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\toolbar\Windows fatal exception: providers.py", line 45code 0x8001010e

 in Windows fatal exception: code 0x8001010e

rWindows fatal exception: code 0x8001010e

uWindows fatal exception: code 0x8001010e

nWindows fatal exception: code 0x8001010e

_Windows fatal exception: code 0x8001010e

provider
  File "Windows fatal exception: D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\toolbar\__init__.py", line 37 in run_provider
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\core\toolshed\__init__.py", line 1284 in run_provider
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\core\toolshed\info.py"code 0x8001010e

, line 381 in run_provider
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\toolbar\tool.py", line 165 in callback
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\ui\gui.py", line 301 in event_loop
  File "D:\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 867 in init
  File "D:\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 1018 in 
  File "D:\ChimeraX 1.3\bin\lib\runpy.py", line 87 in _run_code
  File "D:\ChimeraX 1.3\bin\lib\runpy.py", line 197 in _run_module_as_main
Windows fatal exception: Windows fatal exception: code 0x8001010e

Thread 0x0000fb38 (most recent call first):
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 135 in show_open_file_dialog
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\toolbar\providers.py", line 17 in _file_open
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\toolbar\providers.py", line 45 in run_provider
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\toolbar\__init__.py", line 37 in run_provider
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\core\toolshed\__init__.py", line 1284 in run_provider
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\core\toolshed\info.py", line 381 in run_provider
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\toolbar\tool.py", line 165 in callback
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\ui\gui.py", line 301 in event_loop
  File "D:\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 867 in init
  File "D:\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 1018 in 
  File "D:\ChimeraX 1.3\bin\lib\runpy.py", line 87 in _run_code
  File "D:\ChimeraX 1.3\bin\lib\runpy.py", line 197 in _run_module_as_main
code 0x8001010e

Thread 0x0000fb38 (most recent call first):
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 135 in show_open_file_dialog
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\toolbar\providers.py", line 17 in _file_open
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\toolbar\providers.py", line 45 in run_provider
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\toolbar\__init__.py", line 37 in run_provider
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\core\toolshed\__init__.py", line 1284 in run_provider
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\core\toolshed\info.py", line 381 in run_provider
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\toolbar\tool.py", line 165 in callback
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\ui\gui.py", line 301 in event_loop
  File "D:\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 867 in init
  File "D:\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 1018 in 
  File "D:\ChimeraX 1.3\bin\lib\runpy.py", line 87 in _run_code
  File "D:\ChimeraX 1.3\bin\lib\runpy.py", line 197 in _run_module_as_main
Windows fatal exception: Windows fatal exception: code 0x8001010e

Thread 0x0000fb38 (most recent call first):
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 135 in show_open_file_dialog
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\toolbar\providers.py", line 17 in _file_open
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\toolbar\providers.py", line 45 in run_provider
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\toolbar\__init__.py", line 37 in run_provider
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\core\toolshed\__init__.py", line 1284 in run_provider
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\core\toolshed\info.py", line 381 in run_provider
  File "D:\ChimeraX 1.3\bin\lib\code 0x8001010e

sWindows fatal exception: code 0x8001010e

iWindows fatal exception: code 0x8001010e

te-packages\chimerax\toolbar\tool.py", line 165 in callback
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\ui\gui.py", line 301 in event_loop
  File "D:\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py"Windows fatal exception: code 0x8001010e

, line Windows fatal exception: code 0x8001010e

867 in init
  File "D:\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 1018 in 
  File "D:\ChimeraX 1.3\bin\lib\runpy.py", line 87 in _run_code
  File "D:\ChimeraX 1.3\bin\libWindows fatal exception: code 0x\runpy.py", line 197 in _run_module_as_main
8001010eWindows fatal exception: code 0x8001010e

Thread 0x0000fb38 (most recent call first):
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 135 in show_open_file_dialog
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\toolbar\providers.py", line 17 in _file_open
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\toolbar\providers.py", line 45 in run_provider
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\toolbar\__init__.py", line 37 in run_provider
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\core\toolshed\__init__.py", line 1284 in run_provider
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\core\toolshed\info.py", line 381 in run_provider
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\toolbar\tool.py", line 165 in callback
  File "D:\ChimeraX 1.3\bin\lib

\site-packages\chimerax\ui\gui.py", line 301 in event_loop
  File "D:\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py"Windows fatal exception: code 0x8001010e

, line 867 in init
  File "D:\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 1018 in 
  File "D:\ChimeraX 1.3\bin\lib\runpy.py", line 87 in _run_code
  File "D:\ChimeraX 1.3\bin\lib\runpy.py", line 197 in _run_module_as_main
Windows fatal exception: Windows fatal exception: code 0x8001010e

Thread 0x0000fb38 (most recent call first):
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 135 in show_open_file_dialog
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\toolbar\providers.py", line 17 in _file_open
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\toolbar\providers.py", line 45 in run_provider
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\toolbar\__init__.py", line 37 in run_provider
code 0x  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\core\toolshed\__init__.py", line 1284 in run_provider
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\core\toolshed\info.py", line 381 in run_provider
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\toolbar\tool.py", line 165 in callback
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\ui\gui.py", line 301 in event_loop
  File "D:\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 867 in init
  File "D:\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 1018 in 
  File "D:\ChimeraX 1.3\bin\lib\runpy.py", line 87 in _run_code
  File "D:\ChimeraX 1.3\bin\lib\runpy.py", line 197 in _run_module_as_main
8001010e

Thread 0x0000fb38 (most recent call first):
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 135 in show_open_file_dialog
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\toolbar\providers.py", line 17 in _file_open
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\toolbar\providers.py", line 45 in run_provider
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\toolbar\__init__.py", line 37 in run_provider
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\core\toolshed\__init__.py", line 1284 in run_provider
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\core\toolshed\info.py", line 381 in run_provider
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\toolbar\tool.py", line 165 in callback
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\ui\gui.py", line 301 in event_loop
  File "D:\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 867 in init
  File "D:\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 1018 in 
  File "D:\ChimeraX 1.3\bin\lib\runpy.py", line 87 in _run_code
  File "D:\ChimeraX 1.3\bin\lib\runpy.py", line 197 in _run_module_as_main
Windows fatal exception: Windows fatal exception: code 0x8001010e

Thread 0x0000fb38 (most recent call first):
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 135 in show_open_file_dialog
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\toolbar\providers.py", line 17 in _file_open
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\toolbar\providers.py", line 45 in run_provider
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\toolbar\__init__.py", line 37 in run_provider
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\core\toolshed\__init__.py", line 1284 in run_provider
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\core\toolshed\info.py", line 381 in run_provider
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\toolbar\tool.py", line 165 in callback
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\ui\gui.py", line 301 in event_loop
  File "D:\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 867 in init
  File "D:\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 1018 in 
  File "D:\ChimeraX 1.3\bin\lib\runpy.py", line 87 in _run_code
  File "D:\ChimeraX 1.3\bin\lib\runpy.py", line 197 in _run_module_as_main
code 0x8001010e

Thread 0x0000fb38 (most recent call first):
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 135 in show_open_file_dialog
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\toolbar\providers.py", line 17 in _file_open
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\toolbar\providers.py", line 45 in run_provider
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\toolbar\__init__.py", line 37 in run_provider
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\core\toolshed\__init__.py", line 1284 in run_provider
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\core\toolshed\info.py", line 381 in run_provider
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\toolbar\tool.py", line 165 in callback
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\ui\gui.py", line 301 in event_loop
  File "D:\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 867 in init
  File "D:\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 1018 in 
  File "D:\ChimeraX 1.3\bin\lib\runpy.py", line 87 in _run_code
  File "D:\ChimeraX 1.3\bin\lib\runpy.py", line 197 in _run_module_as_main
Windows fatal exception: code 0x8001010e

Thread 0x0000fb38 (most recent call first):
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\surface\cap.py", line 28 in update_clip_caps
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\core\updateloop.py", line 95 in draw_new_frame
Windows fatal exception: access violation

===== Log before crash start =====
> open D:\PHD\project\REC\paper\figure\12RecA_LexA.cxs format session

opened ChimeraX session  

> turn x 1

> select /Q

2540 atoms, 2570 bonds, 335 residues, 1 model selected  

> hide (#!1 & sel) target a

> delete atoms (#!1 & sel)

> delete bonds (#!1 & sel)

> save D:/PHD/project/REC/paper/figure/12RecA_lexA-2.png width 10000 height
> 5987 supersample 3 transparentBackground true


===== Log before crash end =====

Log:
UCSF ChimeraX version: 1.3 (2021-12-08)  
© 2016-2021 Regents of the University of California. All rights reserved.  
How to cite UCSF ChimeraX  




OpenGL version: 3.3.0 NVIDIA 497.38
OpenGL renderer: NVIDIA GeForce RTX 3060/PCIe/SSE2
OpenGL vendor: NVIDIA Corporation
Manufacturer: LENOVO
Model: 90RC011SCP
OS: Microsoft Windows 11 家庭中文版 (Build 22000)
Memory: 17,036,648,448
MaxProcessMemory: 137,438,953,344
CPU: 16 AMD Ryzen 7 5800 8-Core Processor              
OSLanguage: zh-CN
Locale: ('zh_CN', 'cp936')
PyQt5 5.15.2, Qt 5.15.2
Installed Packages:
    alabaster: 0.7.12
    appdirs: 1.4.4
    Babel: 2.9.1
    backcall: 0.2.0
    blockdiag: 2.0.1
    certifi: 2021.10.8
    cftime: 1.5.1.1
    charset-normalizer: 2.0.9
    ChimeraX-AddCharge: 1.2.2
    ChimeraX-AddH: 2.1.11
    ChimeraX-AlignmentAlgorithms: 2.0
    ChimeraX-AlignmentHdrs: 3.2
    ChimeraX-AlignmentMatrices: 2.0
    ChimeraX-Alignments: 2.2.3
    ChimeraX-AlphaFold: 1.0
    ChimeraX-AltlocExplorer: 1.0.1
    ChimeraX-AmberInfo: 1.0
    ChimeraX-Arrays: 1.0
    ChimeraX-Atomic: 1.31
    ChimeraX-AtomicLibrary: 4.2
    ChimeraX-AtomSearch: 2.0
    ChimeraX-AtomSearchLibrary: 1.0
    ChimeraX-AxesPlanes: 2.0
    ChimeraX-BasicActions: 1.1
    ChimeraX-BILD: 1.0
    ChimeraX-BlastProtein: 2.0
    ChimeraX-BondRot: 2.0
    ChimeraX-BugReporter: 1.0
    ChimeraX-BuildStructure: 2.6.1
    ChimeraX-Bumps: 1.0
    ChimeraX-BundleBuilder: 1.1
    ChimeraX-ButtonPanel: 1.0
    ChimeraX-CageBuilder: 1.0
    ChimeraX-CellPack: 1.0
    ChimeraX-Centroids: 1.2
    ChimeraX-ChemGroup: 2.0
    ChimeraX-Clashes: 2.2.2
    ChimeraX-ColorActions: 1.0
    ChimeraX-ColorGlobe: 1.0
    ChimeraX-ColorKey: 1.5
    ChimeraX-CommandLine: 1.1.5
    ChimeraX-ConnectStructure: 2.0
    ChimeraX-Contacts: 1.0
    ChimeraX-Core: 1.3
    ChimeraX-CoreFormats: 1.1
    ChimeraX-coulombic: 1.3.2
    ChimeraX-Crosslinks: 1.0
    ChimeraX-Crystal: 1.0
    ChimeraX-CrystalContacts: 1.0
    ChimeraX-DataFormats: 1.2.2
    ChimeraX-Dicom: 1.0
    ChimeraX-DistMonitor: 1.1.5
    ChimeraX-DistUI: 1.0
    ChimeraX-Dssp: 2.0
    ChimeraX-EMDB-SFF: 1.0
    ChimeraX-ExperimentalCommands: 1.0
    ChimeraX-FileHistory: 1.0
    ChimeraX-FunctionKey: 1.0
    ChimeraX-Geometry: 1.1
    ChimeraX-gltf: 1.0
    ChimeraX-Graphics: 1.1
    ChimeraX-Hbonds: 2.1.2
    ChimeraX-Help: 1.2
    ChimeraX-HKCage: 1.3
    ChimeraX-IHM: 1.1
    ChimeraX-ImageFormats: 1.2
    ChimeraX-IMOD: 1.0
    ChimeraX-IO: 1.0.1
    ChimeraX-ItemsInspection: 1.0
    ChimeraX-Label: 1.1
    ChimeraX-ListInfo: 1.1.1
    ChimeraX-Log: 1.1.4
    ChimeraX-LookingGlass: 1.1
    ChimeraX-Maestro: 1.8.1
    ChimeraX-Map: 1.1
    ChimeraX-MapData: 2.0
    ChimeraX-MapEraser: 1.0
    ChimeraX-MapFilter: 2.0
    ChimeraX-MapFit: 2.0
    ChimeraX-MapSeries: 2.1
    ChimeraX-Markers: 1.0
    ChimeraX-Mask: 1.0
    ChimeraX-MatchMaker: 2.0.4
    ChimeraX-MDcrds: 2.6
    ChimeraX-MedicalToolbar: 1.0.1
    ChimeraX-Meeting: 1.0
    ChimeraX-MLP: 1.1
    ChimeraX-mmCIF: 2.4
    ChimeraX-MMTF: 2.1
    ChimeraX-Modeller: 1.2.6
    ChimeraX-ModelPanel: 1.2.1
    ChimeraX-ModelSeries: 1.0
    ChimeraX-Mol2: 2.0
    ChimeraX-Morph: 1.0
    ChimeraX-MouseModes: 1.1
    ChimeraX-Movie: 1.0
    ChimeraX-Neuron: 1.0
    ChimeraX-Nucleotides: 2.0.2
    ChimeraX-OpenCommand: 1.7
    ChimeraX-PDB: 2.6.5
    ChimeraX-PDBBio: 1.0
    ChimeraX-PDBLibrary: 1.0.2
    ChimeraX-PDBMatrices: 1.0
    ChimeraX-PickBlobs: 1.0
    ChimeraX-Positions: 1.0
    ChimeraX-PresetMgr: 1.0.1
    ChimeraX-PubChem: 2.1
    ChimeraX-ReadPbonds: 1.0.1
    ChimeraX-Registration: 1.1
    ChimeraX-RemoteControl: 1.0
    ChimeraX-ResidueFit: 1.0
    ChimeraX-RestServer: 1.1
    ChimeraX-RNALayout: 1.0
    ChimeraX-RotamerLibMgr: 2.0.1
    ChimeraX-RotamerLibsDunbrack: 2.0
    ChimeraX-RotamerLibsDynameomics: 2.0
    ChimeraX-RotamerLibsRichardson: 2.0
    ChimeraX-SaveCommand: 1.5
    ChimeraX-SchemeMgr: 1.0
    ChimeraX-SDF: 2.0
    ChimeraX-Segger: 1.0
    ChimeraX-Segment: 1.0
    ChimeraX-SelInspector: 1.0
    ChimeraX-SeqView: 2.4.6
    ChimeraX-Shape: 1.0.1
    ChimeraX-Shell: 1.0
    ChimeraX-Shortcuts: 1.1
    ChimeraX-ShowAttr: 1.0
    ChimeraX-ShowSequences: 1.0
    ChimeraX-SideView: 1.0
    ChimeraX-Smiles: 2.1
    ChimeraX-SmoothLines: 1.0
    ChimeraX-SpaceNavigator: 1.0
    ChimeraX-StdCommands: 1.6.1
    ChimeraX-STL: 1.0
    ChimeraX-Storm: 1.0
    ChimeraX-Struts: 1.0
    ChimeraX-Surface: 1.0
    ChimeraX-SwapAA: 2.0
    ChimeraX-SwapRes: 2.1
    ChimeraX-TapeMeasure: 1.0
    ChimeraX-Test: 1.0
    ChimeraX-Toolbar: 1.1
    ChimeraX-ToolshedUtils: 1.2
    ChimeraX-Tug: 1.0
    ChimeraX-UI: 1.13.7
    ChimeraX-uniprot: 2.2
    ChimeraX-UnitCell: 1.0
    ChimeraX-ViewDockX: 1.0.1
    ChimeraX-VIPERdb: 1.0
    ChimeraX-Vive: 1.1
    ChimeraX-VolumeMenu: 1.0
    ChimeraX-VTK: 1.0
    ChimeraX-WavefrontOBJ: 1.0
    ChimeraX-WebCam: 1.0
    ChimeraX-WebServices: 1.0
    ChimeraX-Zone: 1.0
    colorama: 0.4.4
    comtypes: 1.1.10
    cxservices: 1.1
    cycler: 0.11.0
    Cython: 0.29.24
    decorator: 5.1.0
    docutils: 0.17.1
    filelock: 3.0.12
    funcparserlib: 0.3.6
    grako: 3.16.5
    h5py: 3.6.0
    html2text: 2020.1.16
    idna: 3.3
    ihm: 0.21
    imagecodecs: 2021.4.28
    imagesize: 1.3.0
    ipykernel: 5.5.5
    ipython: 7.23.1
    ipython-genutils: 0.2.0
    jedi: 0.18.0
    Jinja2: 3.0.1
    jupyter-client: 6.1.12
    jupyter-core: 4.9.1
    kiwisolver: 1.3.2
    lxml: 4.6.3
    lz4: 3.1.3
    MarkupSafe: 2.0.1
    matplotlib: 3.4.3
    matplotlib-inline: 0.1.3
    msgpack: 1.0.2
    netCDF4: 1.5.7
    networkx: 2.6.3
    numexpr: 2.8.0
    numpy: 1.21.2
    openvr: 1.16.801
    packaging: 21.3
    ParmEd: 3.2.0
    parso: 0.8.3
    pickleshare: 0.7.5
    Pillow: 8.3.2
    pip: 21.2.4
    pkginfo: 1.7.1
    prompt-toolkit: 3.0.23
    psutil: 5.8.0
    pycollada: 0.7.1
    pydicom: 2.1.2
    Pygments: 2.10.0
    PyOpenGL: 3.1.5
    PyOpenGL-accelerate: 3.1.5
    pyparsing: 3.0.6
    PyQt5-commercial: 5.15.2
    PyQt5-sip: 12.8.1
    PyQtWebEngine-commercial: 5.15.2
    python-dateutil: 2.8.2
    pytz: 2021.3
    pywin32: 228
    pyzmq: 22.3.0
    qtconsole: 5.1.1
    QtPy: 1.11.3
    RandomWords: 0.3.0
    requests: 2.26.0
    scipy: 1.7.1
    setuptools: 57.5.0
    sfftk-rw: 0.7.1
    six: 1.16.0
    snowballstemmer: 2.2.0
    sortedcontainers: 2.4.0
    Sphinx: 4.2.0
    sphinx-autodoc-typehints: 1.12.0
    sphinxcontrib-applehelp: 1.0.2
    sphinxcontrib-blockdiag: 2.0.0
    sphinxcontrib-devhelp: 1.0.2
    sphinxcontrib-htmlhelp: 2.0.0
    sphinxcontrib-jsmath: 1.0.1
    sphinxcontrib-qthelp: 1.0.3
    sphinxcontrib-serializinghtml: 1.1.5
    suds-jurko: 0.6
    tables: 3.6.1
    tifffile: 2021.4.8
    tinyarray: 1.2.3
    tornado: 6.1
    traitlets: 5.1.1
    urllib3: 1.26.7
    wcwidth: 0.2.5
    webcolors: 1.11.1
    wheel: 0.37.0
    wheel-filename: 1.3.0
    WMI: 1.5.1

Change History (3)

comment:1 by Eric Pettersen, 4 years ago

Cc: Eric Pettersen added
Component: Unassigned → Platform
Owner: set to Tom Goddard
Platform: → all
Project: → ChimeraX
Status: new → assigned
Summary: ChimeraX bug report submission → Crash using File→Open on Windows and/or in show_surface_clip_caps()

comment:2 by Eric Pettersen, 4 years ago

Resolution: → can't reproduce
Status: assigned → closed

comment:3 by Tom Goddard, 4 years ago

The faulthandler stack info is weird because the draw_new_frame() routine is at a return statement returning a boolean value, while the update_clip_caps() is called 20 lines earlier from draw_new_frame(). What does it mean? Is the code running two threads and is at both locations. That should not be possible and would cause chaos.

Possibly it is just that standard Python module faulthandler on Windows is mostly broken.

Thread 0x0000fb38 (most recent call first):
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\surface\cap.py", line 28 in update_clip_caps
  File "D:\ChimeraX 1.3\bin\lib\site-packages\chimerax\core\updateloop.py", line 95 in draw_new_frame
Windows fatal exception: access violation
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