Opened 9 years ago

Closed 8 years ago

#597 closed defect (can't reproduce)

sometimes windowsize doesn't work and contents go gray

Reported by: Elaine Meng Owned by: Tom Goddard
Priority: major Milestone:
Component: Graphics Version:
Keywords: Cc:
Blocked By: Blocking:
Notify when closed: Platform: all
Project: ChimeraX

Description

By "don't work" I mean the graphics window area does not become the requested size, although the dimensions will usually change. At the same time the other parts of the ChimeraX window might expand but look blank, and the graphics window area is also gray or gray with black stripes or dashed lines. This is not easily reproducible although I've encountered it in at least 3 different sessions. Once ChimeraX is in this state, it stays until exited, that is, you can try to use windowsize over and over and things will just get crazier, never resulting in the desired size. Hardware specs below.

[MacBook-Pro:~] meng% /usr/sbin/system_profiler SPSoftwareDataType SPDisplaysDataType SPHardwareDataType
Software:

System Software Overview:

System Version: macOS 10.12.3 (16D32)
Kernel Version: Darwin 16.4.0
Boot Volume: Macintosh HD
Boot Mode: Normal
User Name: Elaine Meng (meng)
Secure Virtual Memory: Enabled
System Integrity Protection: Enabled
Time since boot: 3:43

Graphics/Displays:

Intel Iris Pro:

Chipset Model: Intel Iris Pro
Type: GPU
Bus: Built-In
VRAM (Dynamic, Max): 1536 MB
Vendor: Intel (0x8086)
Device ID: 0x0d26
Revision ID: 0x0008
Metal: Supported
Displays:

Color LCD:

Display Type: Retina LCD
Resolution: 2880 x 1800 Retina
Retina: Yes
Pixel Depth: 32-Bit Color (ARGB8888)
Main Display: Yes
Mirror: Off
Online: Yes
Automatically Adjust Brightness: Yes
Built-In: Yes

Hardware:

Hardware Overview:

Model Name: MacBook Pro
Model Identifier: MacBookPro11,4
Processor Name: Intel Core i7
Processor Speed: 2.2 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 6 MB
Memory: 16 GB
Boot ROM Version: MBP114.0172.B13
SMC Version (system): 2.29f24
Serial Number (system): C02T24EHG8WN
Hardware UUID: F982211B-6C89-52A5-99E8-0C86DF6F8B48

Change History (2)

comment:1 by Tom Goddard, 9 years ago

Not able to reproduce this on another Mac laptop. Seems likely to be Qt bug. The windowsize command simply asks that the top level window be resized.

comment:2 by Tom Goddard, 8 years ago

Resolution: → can't reproduce
Status: assigned → closed

We have updated to newer Qt versions since this Qt bug was observed. Have not seen this myself in many months so I'm guessing it is fixed.

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