Opened 4 years ago

Closed 3 years ago

#5866 closed defect (fixed)

Registration time-format error

Reported by: pett Owned by: Greg Couch
Priority: normal Milestone:
Component: Infrastructure Version:
Keywords: Cc:
Blocked By: Blocking:
Notify when closed: Platform: all
Project: ChimeraX

Description

The following bug report has been submitted:
Platform:        Linux-4.15.0-163-generic-x86_64-with-glibc2.27
ChimeraX Version: 1.4.dev202201020113 (2022-01-02 01:13:47 UTC)
Description
At startup after initial install

Log:
Startup Errors  
---  
error | Bundle 'ChimeraX-Registration' custom initialization failed  
warning | Traceback (most recent call last):  
File "/usr/lib/ucsf-chimerax-daily/lib/python3.9/site-
packages/chimerax/registration/nag.py", line 278, in _strptime  
month = _months.index(month_name)  
ValueError: tuple.index(x): x not in tuple  
  
During handling of the above exception, another exception occurred:  
  
Traceback (most recent call last):  
File "/usr/lib/ucsf-chimerax-daily/lib/python3.9/site-
packages/chimerax/registration/nag.py", line 289, in _strptime  
return datetime.strptime(TimeFormat, value)  
File "/usr/lib/ucsf-chimerax-daily/lib/python3.9/_strptime.py", line 568, in
_strptime_datetime  
tt, fraction, gmtoff_fraction = _strptime(data_string, format)  
File "/usr/lib/ucsf-chimerax-daily/lib/python3.9/_strptime.py", line 349, in
_strptime  
raise ValueError("time data %r does not match format %r" %  
ValueError: time data '%a %b %d %H:%M:%S %Y' does not match format 'sze febr
14 20:32:46 2018'  
  
During handling of the above exception, another exception occurred:  
  
Traceback (most recent call last):  
File "/usr/lib/ucsf-chimerax-daily/lib/python3.9/site-
packages/chimerax/core/toolshed/info.py", line 360, in initialize  
api._api_caller.initialize(api, session, self)  
File "/usr/lib/ucsf-chimerax-daily/lib/python3.9/site-
packages/chimerax/core/toolshed/__init__.py", line 1276, in initialize  
return cls._get_func(api, "initialize")(session, bi)  
File "/usr/lib/ucsf-chimerax-daily/lib/python3.9/site-
packages/chimerax/registration/__init__.py", line 41, in initialize  
nag(session)  
File "/usr/lib/ucsf-chimerax-daily/lib/python3.9/site-
packages/chimerax/registration/nag.py", line 38, in nag  
_check_usage(session)  
File "/usr/lib/ucsf-chimerax-daily/lib/python3.9/site-
packages/chimerax/registration/nag.py", line 192, in _check_usage  
usage = _get_usage()  
File "/usr/lib/ucsf-chimerax-daily/lib/python3.9/site-
packages/chimerax/registration/nag.py", line 240, in _get_usage  
usage["dates"].append(_strptime(value))  
File "/usr/lib/ucsf-chimerax-daily/lib/python3.9/site-
packages/chimerax/registration/nag.py", line 291, in _strptime  
raise ValueError("time data does not match format")  
ValueError: time data does not match format  
note | available bundle cache has not been initialized yet  
  
You can double click a model's Name or ID in the model panel to edit those
fields  
UCSF ChimeraX version: 1.4.dev202201020113 (2022-01-02)  
© 2016-2021 Regents of the University of California. All rights reserved.  
How to cite UCSF ChimeraX  
Traceback (most recent call last):  
File "/usr/lib/ucsf-chimerax-daily/lib/python3.9/site-
packages/urllib3/connectionpool.py", line 699, in urlopen  
httplib_response = self._make_request(  
File "/usr/lib/ucsf-chimerax-daily/lib/python3.9/site-
packages/urllib3/connectionpool.py", line 382, in _make_request  
self._validate_conn(conn)  
File "/usr/lib/ucsf-chimerax-daily/lib/python3.9/site-
packages/urllib3/connectionpool.py", line 1010, in _validate_conn  
conn.connect()  
File "/usr/lib/ucsf-chimerax-daily/lib/python3.9/site-
packages/urllib3/connection.py", line 416, in connect  
self.sock = ssl_wrap_socket(  
File "/usr/lib/ucsf-chimerax-daily/lib/python3.9/site-
packages/urllib3/util/ssl_.py", line 449, in ssl_wrap_socket  
ssl_sock = _ssl_wrap_socket_impl(  
File "/usr/lib/ucsf-chimerax-daily/lib/python3.9/site-
packages/urllib3/util/ssl_.py", line 493, in _ssl_wrap_socket_impl  
return ssl_context.wrap_socket(sock, server_hostname=server_hostname)  
File "/usr/lib/ucsf-chimerax-daily/lib/python3.9/ssl.py", line 500, in
wrap_socket  
return self.sslsocket_class._create(  
File "/usr/lib/ucsf-chimerax-daily/lib/python3.9/ssl.py", line 1040, in
_create  
self.do_handshake()  
File "/usr/lib/ucsf-chimerax-daily/lib/python3.9/ssl.py", line 1309, in
do_handshake  
self._sslobj.do_handshake()  
ssl.SSLCertVerificationError: [SSL: CERTIFICATE_VERIFY_FAILED] certificate
verify failed: unable to get local issuer certificate (_ssl.c:1129)  
  
During handling of the above exception, another exception occurred:  
  
Traceback (most recent call last):  
File "/usr/lib/ucsf-chimerax-daily/lib/python3.9/site-
packages/chimerax/ui/gui.py", line 691, in customEvent  
func(*args, **kw)  
File "/usr/lib/ucsf-chimerax-daily/lib/python3.9/site-
packages/chimerax/core/toolshed/__init__.py", line 1502, in on_finish  
versions = self.result.get()  
File "/usr/lib/ucsf-chimerax-daily/lib/python3.9/multiprocessing/pool.py",
line 771, in get  
raise self._value  
File "/usr/lib/ucsf-chimerax-daily/lib/python3.9/multiprocessing/pool.py",
line 125, in worker  
result = (True, func(*args, **kwds))  
File "/usr/lib/ucsf-chimerax-daily/lib/python3.9/site-
packages/cxservices/api_client.py", line 148, in __call_api  
response_data = self.request(  
File "/usr/lib/ucsf-chimerax-daily/lib/python3.9/site-
packages/cxservices/api_client.py", line 338, in request  
return self.rest_client.GET(url,  
File "/usr/lib/ucsf-chimerax-daily/lib/python3.9/site-
packages/cxservices/rest.py", line 233, in GET  
return self.request("GET", url,  
File "/usr/lib/ucsf-chimerax-daily/lib/python3.9/site-
packages/cxservices/rest.py", line 206, in request  
r = self.pool_manager.request(method, url,  
File "/usr/lib/ucsf-chimerax-daily/lib/python3.9/site-
packages/urllib3/request.py", line 74, in request  
return self.request_encode_url(  
File "/usr/lib/ucsf-chimerax-daily/lib/python3.9/site-
packages/urllib3/request.py", line 96, in request_encode_url  
return self.urlopen(method, url, **extra_kw)  
File "/usr/lib/ucsf-chimerax-daily/lib/python3.9/site-
packages/urllib3/poolmanager.py", line 375, in urlopen  
response = conn.urlopen(method, u.request_uri, **kw)  
File "/usr/lib/ucsf-chimerax-daily/lib/python3.9/site-
packages/urllib3/connectionpool.py", line 783, in urlopen  
return self.urlopen(  
File "/usr/lib/ucsf-chimerax-daily/lib/python3.9/site-
packages/urllib3/connectionpool.py", line 783, in urlopen  
return self.urlopen(  
File "/usr/lib/ucsf-chimerax-daily/lib/python3.9/site-
packages/urllib3/connectionpool.py", line 783, in urlopen  
return self.urlopen(  
File "/usr/lib/ucsf-chimerax-daily/lib/python3.9/site-
packages/urllib3/connectionpool.py", line 755, in urlopen  
retries = retries.increment(  
File "/usr/lib/ucsf-chimerax-daily/lib/python3.9/site-
packages/urllib3/util/retry.py", line 574, in increment  
raise MaxRetryError(_pool, url, error or ResponseError(cause))  
urllib3.exceptions.MaxRetryError: HTTPSConnectionPool(host='webservices-
test.rbvi.ucsf.edu', port=443): Max retries exceeded with url:
/cxservices/api/v1/chimerax/newer?uuid=085bdfd8-c56c-599b-b8c5-650029dd90f0&OS=ubuntu+debian&OSVersion=18.04.6&ChimeraXVersion=1.4.dev202201020113
(Caused by SSLError(SSLCertVerificationError(1, '[SSL:
CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local
issuer certificate (_ssl.c:1129)')))  
  
urllib3.exceptions.MaxRetryError: HTTPSConnectionPool(host='webservices-
test.rbvi.ucsf.edu', port=443): Max retries exceeded with url:
/cxservices/api/v1/chimerax/newer?uuid=085bdfd8-c56c-599b-b8c5-650029dd90f0&OS=ubuntu+debian&OSVersion=18.04.6&ChimeraXVersion=1.4.dev202201020113
(Caused by SSLError(SSLCertVerificationError(1, '[SSL:
CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local
issuer certificate (_ssl.c:1129)')))  
  
File "/usr/lib/ucsf-chimerax-daily/lib/python3.9/site-
packages/urllib3/util/retry.py", line 574, in increment  
raise MaxRetryError(_pool, url, error or ResponseError(cause))  
  
See log for complete Python traceback.  
  




OpenGL version: 3.3.0 NVIDIA 340.108
OpenGL renderer: GeForce GT 320/PCIe/SSE2
OpenGL vendor: NVIDIA Corporation
Manufacturer: Hewlett-Packard
Model: HPE-380t
OS: Ubuntu 18.04 bionic
Architecture: 64bit ELF
Virutal Machine: none
CPU: 8 Intel(R) Core(TM) i7 CPU         930  @ 2.80GHz
Cache Size: 8192 KB
Memory:
	              total        used        free      shared  buff/cache   available
	Mem:           5.8G        1.7G        902M         41M        3.2G        3.8G
	Swap:          2.0G          0B        2.0G

Graphics:
	06:00.0 VGA compatible controller [0300]: NVIDIA Corporation GT215 [GeForce GT 320] [10de:0ca2] (rev a2)	
	Subsystem: Micro-Star International Co., Ltd. [MSI] GT215 [GeForce GT 320] [1462:1917]	
	Kernel driver in use: nvidia
Locale: ('en_US', 'UTF-8')
PyQt5 5.15.2, Qt 5.15.2
Installed Packages:
    alabaster: 0.7.12
    appdirs: 1.4.4
    Babel: 2.9.1
    backcall: 0.2.0
    blockdiag: 2.0.1
    certifi: 2021.10.8
    cftime: 1.5.1.1
    charset-normalizer: 2.0.9
    ChimeraX-AddCharge: 1.2.2
    ChimeraX-AddH: 2.1.11
    ChimeraX-AlignmentAlgorithms: 2.0
    ChimeraX-AlignmentHdrs: 3.2
    ChimeraX-AlignmentMatrices: 2.0
    ChimeraX-Alignments: 2.2.3
    ChimeraX-AlphaFold: 1.0
    ChimeraX-AltlocExplorer: 1.0.1
    ChimeraX-AmberInfo: 1.0
    ChimeraX-Arrays: 1.0
    ChimeraX-Atomic: 1.32.1
    ChimeraX-AtomicLibrary: 5.0
    ChimeraX-AtomSearch: 2.0
    ChimeraX-AtomSearchLibrary: 1.0
    ChimeraX-AxesPlanes: 2.1
    ChimeraX-BasicActions: 1.1
    ChimeraX-BILD: 1.0
    ChimeraX-BlastProtein: 2.0
    ChimeraX-BondRot: 2.0
    ChimeraX-BugReporter: 1.0
    ChimeraX-BuildStructure: 2.6.1
    ChimeraX-Bumps: 1.0
    ChimeraX-BundleBuilder: 1.1
    ChimeraX-ButtonPanel: 1.0
    ChimeraX-CageBuilder: 1.0
    ChimeraX-CellPack: 1.0
    ChimeraX-Centroids: 1.2
    ChimeraX-ChemGroup: 2.0
    ChimeraX-Clashes: 2.2.2
    ChimeraX-ColorActions: 1.0
    ChimeraX-ColorGlobe: 1.0
    ChimeraX-ColorKey: 1.5
    ChimeraX-CommandLine: 1.1.5
    ChimeraX-ConnectStructure: 2.0
    ChimeraX-Contacts: 1.0
    ChimeraX-Core: 1.4.dev202201020113
    ChimeraX-CoreFormats: 1.1
    ChimeraX-coulombic: 1.3.2
    ChimeraX-Crosslinks: 1.0
    ChimeraX-Crystal: 1.0
    ChimeraX-CrystalContacts: 1.0
    ChimeraX-DataFormats: 1.2.2
    ChimeraX-Dicom: 1.0
    ChimeraX-DistMonitor: 1.1.5
    ChimeraX-Dssp: 2.0
    ChimeraX-EMDB-SFF: 1.0
    ChimeraX-ExperimentalCommands: 1.0
    ChimeraX-FileHistory: 1.0
    ChimeraX-FunctionKey: 1.0
    ChimeraX-Geometry: 1.1
    ChimeraX-gltf: 1.0
    ChimeraX-Graphics: 1.1
    ChimeraX-Hbonds: 2.1.2
    ChimeraX-Help: 1.2
    ChimeraX-HKCage: 1.3
    ChimeraX-IHM: 1.1
    ChimeraX-ImageFormats: 1.2
    ChimeraX-IMOD: 1.0
    ChimeraX-IO: 1.0.1
    ChimeraX-ItemsInspection: 1.0
    ChimeraX-Label: 1.1
    ChimeraX-LinuxSupport: 1.0
    ChimeraX-ListInfo: 1.1.1
    ChimeraX-Log: 1.1.5
    ChimeraX-LookingGlass: 1.1
    ChimeraX-Maestro: 1.8.1
    ChimeraX-Map: 1.1
    ChimeraX-MapData: 2.0
    ChimeraX-MapEraser: 1.0
    ChimeraX-MapFilter: 2.0
    ChimeraX-MapFit: 2.0
    ChimeraX-MapSeries: 2.1
    ChimeraX-Markers: 1.0
    ChimeraX-Mask: 1.0
    ChimeraX-MatchMaker: 2.0.5
    ChimeraX-MDcrds: 2.6
    ChimeraX-MedicalToolbar: 1.0.1
    ChimeraX-Meeting: 1.0
    ChimeraX-MLP: 1.1
    ChimeraX-mmCIF: 2.4
    ChimeraX-MMTF: 2.1
    ChimeraX-Modeller: 1.5.1
    ChimeraX-ModelPanel: 1.3.1
    ChimeraX-ModelSeries: 1.0
    ChimeraX-Mol2: 2.0
    ChimeraX-Morph: 1.0
    ChimeraX-MouseModes: 1.1
    ChimeraX-Movie: 1.0
    ChimeraX-Neuron: 1.0
    ChimeraX-Nucleotides: 2.0.2
    ChimeraX-OpenCommand: 1.8
    ChimeraX-PDB: 2.6.5
    ChimeraX-PDBBio: 1.0
    ChimeraX-PDBLibrary: 1.0.2
    ChimeraX-PDBMatrices: 1.0
    ChimeraX-PickBlobs: 1.0
    ChimeraX-Positions: 1.0
    ChimeraX-PresetMgr: 1.0.1
    ChimeraX-PubChem: 2.1
    ChimeraX-ReadPbonds: 1.0.1
    ChimeraX-Registration: 1.1
    ChimeraX-RemoteControl: 1.0
    ChimeraX-ResidueFit: 1.0
    ChimeraX-RestServer: 1.1
    ChimeraX-RNALayout: 1.0
    ChimeraX-RotamerLibMgr: 2.0.1
    ChimeraX-RotamerLibsDunbrack: 2.0
    ChimeraX-RotamerLibsDynameomics: 2.0
    ChimeraX-RotamerLibsRichardson: 2.0
    ChimeraX-SaveCommand: 1.5
    ChimeraX-SchemeMgr: 1.0
    ChimeraX-SDF: 2.0
    ChimeraX-Segger: 1.0
    ChimeraX-Segment: 1.0
    ChimeraX-SelInspector: 1.0
    ChimeraX-SeqView: 2.4.6
    ChimeraX-Shape: 1.0.1
    ChimeraX-Shell: 1.0
    ChimeraX-Shortcuts: 1.1
    ChimeraX-ShowAttr: 1.0
    ChimeraX-ShowSequences: 1.0
    ChimeraX-SideView: 1.0
    ChimeraX-Smiles: 2.1
    ChimeraX-SmoothLines: 1.0
    ChimeraX-SpaceNavigator: 1.0
    ChimeraX-StdCommands: 1.7.4
    ChimeraX-STL: 1.0
    ChimeraX-Storm: 1.0
    ChimeraX-StructMeasure: 1.0.1
    ChimeraX-Struts: 1.0.1
    ChimeraX-Surface: 1.0
    ChimeraX-SwapAA: 2.0
    ChimeraX-SwapRes: 2.1
    ChimeraX-TapeMeasure: 1.0
    ChimeraX-Test: 1.0
    ChimeraX-Toolbar: 1.1
    ChimeraX-ToolshedUtils: 1.2.1
    ChimeraX-Tug: 1.0
    ChimeraX-UI: 1.15.2
    ChimeraX-uniprot: 2.2
    ChimeraX-UnitCell: 1.0
    ChimeraX-ViewDockX: 1.0.1
    ChimeraX-VIPERdb: 1.0
    ChimeraX-Vive: 1.1
    ChimeraX-VolumeMenu: 1.0
    ChimeraX-VTK: 1.0
    ChimeraX-WavefrontOBJ: 1.0
    ChimeraX-WebCam: 1.0
    ChimeraX-WebServices: 1.0
    ChimeraX-Zone: 1.0
    colorama: 0.4.4
    cxservices: 1.1
    cycler: 0.11.0
    Cython: 0.29.26
    debugpy: 1.5.1
    decorator: 5.1.0
    distro: 1.6.0
    docutils: 0.17.1
    entrypoints: 0.3
    filelock: 3.0.12
    funcparserlib: 0.3.6
    grako: 3.16.5
    h5py: 3.6.0
    html2text: 2020.1.16
    idna: 3.3
    ihm: 0.21
    imagecodecs: 2021.4.28
    imagesize: 1.3.0
    ipykernel: 6.6.0
    ipython: 7.30.1
    ipython-genutils: 0.2.0
    jedi: 0.18.1
    Jinja2: 3.0.1
    jupyter-client: 7.1.0
    jupyter-core: 4.9.1
    kiwisolver: 1.3.2
    line-profiler: 3.3.0
    lxml: 4.6.3
    lz4: 3.1.3
    MarkupSafe: 2.0.1
    matplotlib: 3.4.3
    matplotlib-inline: 0.1.3
    msgpack: 1.0.2
    nest-asyncio: 1.5.4
    netCDF4: 1.5.7
    networkx: 2.6.3
    numexpr: 2.8.1
    numpy: 1.21.2
    openvr: 1.16.801
    packaging: 21.3
    ParmEd: 3.4.3
    parso: 0.8.3
    pexpect: 4.8.0
    pickleshare: 0.7.5
    Pillow: 8.3.2
    pip: 21.2.4
    pkginfo: 1.7.1
    prompt-toolkit: 3.0.24
    psutil: 5.8.0
    ptyprocess: 0.7.0
    pycollada: 0.7.1
    pydicom: 2.1.2
    Pygments: 2.10.0
    PyOpenGL: 3.1.5
    PyOpenGL-accelerate: 3.1.5
    pyparsing: 3.0.6
    PyQt5-commercial: 5.15.2
    PyQt5-sip: 12.8.1
    PyQtWebEngine-commercial: 5.15.2
    python-dateutil: 2.8.2
    pytz: 2021.3
    pyzmq: 22.3.0
    qtconsole: 5.2.2
    QtPy: 2.0.0
    RandomWords: 0.3.0
    requests: 2.26.0
    scipy: 1.7.1
    setuptools: 57.5.0
    sfftk-rw: 0.7.1
    six: 1.16.0
    snowballstemmer: 2.2.0
    sortedcontainers: 2.4.0
    Sphinx: 4.2.0
    sphinx-autodoc-typehints: 1.12.0
    sphinxcontrib-applehelp: 1.0.2
    sphinxcontrib-blockdiag: 2.0.0
    sphinxcontrib-devhelp: 1.0.2
    sphinxcontrib-htmlhelp: 2.0.0
    sphinxcontrib-jsmath: 1.0.1
    sphinxcontrib-qthelp: 1.0.3
    sphinxcontrib-serializinghtml: 1.1.5
    suds-jurko: 0.6
    tables: 3.7.0
    tifffile: 2021.4.8
    tinyarray: 1.2.4
    tornado: 6.1
    traitlets: 5.1.1
    urllib3: 1.26.7
    wcwidth: 0.2.5
    webcolors: 1.11.1
    wheel: 0.37.0
    wheel-filename: 1.3.0

Change History (2)

comment:1 by pett, 4 years ago

Component: UnassignedInfrastructure
Owner: set to Greg Couch
Platform: all
Project: ChimeraX
Status: newassigned
Summary: ChimeraX bug report submissionRegistration time-format error

This is on rbvi-gassho, which has a Hungarian language setup.

comment:2 by Greg Couch, 3 years ago

Resolution: fixed
Status: assignedclosed

Fixed on 22 July 2022.

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