CERTIFICATE_VERIFY_FAILED checking for newer version

[Eric Pettersen]

The following bug report has been submitted:
Platform:        Windows-10-10.0.19042
ChimeraX Version: 1.4.dev202201020113 (2022-01-02 01:13:47 UTC)
Description
Occurred at startup on huck

Log:
You can double click a model's Name or ID in the model panel to edit those
fields  
UCSF ChimeraX version: 1.4.dev202201020113 (2022-01-02)  
© 2016-2021 Regents of the University of California. All rights reserved.  
How to cite UCSF ChimeraX  
Traceback (most recent call last):  
File "E:\home\chimera\chimerax_daily\bin\lib\site-
packages\urllib3\connectionpool.py", line 699, in urlopen  
httplib_response = self._make_request(  
File "E:\home\chimera\chimerax_daily\bin\lib\site-
packages\urllib3\connectionpool.py", line 382, in _make_request  
self._validate_conn(conn)  
File "E:\home\chimera\chimerax_daily\bin\lib\site-
packages\urllib3\connectionpool.py", line 1010, in _validate_conn  
conn.connect()  
File "E:\home\chimera\chimerax_daily\bin\lib\site-
packages\urllib3\connection.py", line 416, in connect  
self.sock = ssl_wrap_socket(  
File "E:\home\chimera\chimerax_daily\bin\lib\site-
packages\urllib3\util\ssl_.py", line 449, in ssl_wrap_socket  
ssl_sock = _ssl_wrap_socket_impl(  
File "E:\home\chimera\chimerax_daily\bin\lib\site-
packages\urllib3\util\ssl_.py", line 493, in _ssl_wrap_socket_impl  
return ssl_context.wrap_socket(sock, server_hostname=server_hostname)  
File "E:\home\chimera\chimerax_daily\bin\lib\ssl.py", line 500, in wrap_socket  
return self.sslsocket_class._create(  
File "E:\home\chimera\chimerax_daily\bin\lib\ssl.py", line 1040, in _create  
self.do_handshake()  
File "E:\home\chimera\chimerax_daily\bin\lib\ssl.py", line 1309, in
do_handshake  
self._sslobj.do_handshake()  
ssl.SSLCertVerificationError: [SSL: CERTIFICATE_VERIFY_FAILED] certificate
verify failed: unable to get local issuer certificate (_ssl.c:1129)  
  
During handling of the above exception, another exception occurred:  
  
Traceback (most recent call last):  
File "E:\home\chimera\chimerax_daily\bin\lib\site-
packages\chimerax\ui\gui.py", line 691, in customEvent  
func(*args, **kw)  
File "E:\home\chimera\chimerax_daily\bin\lib\site-
packages\chimerax\core\toolshed\\__init__.py", line 1502, in on_finish  
versions = self.result.get()  
File "E:\home\chimera\chimerax_daily\bin\lib\multiprocessing\pool.py", line
771, in get  
raise self._value  
File "E:\home\chimera\chimerax_daily\bin\lib\multiprocessing\pool.py", line
125, in worker  
result = (True, func(*args, **kwds))  
File "E:\home\chimera\chimerax_daily\bin\lib\site-
packages\cxservices\api_client.py", line 148, in __call_api  
response_data = self.request(  
File "E:\home\chimera\chimerax_daily\bin\lib\site-
packages\cxservices\api_client.py", line 338, in request  
return self.rest_client.GET(url,  
File "E:\home\chimera\chimerax_daily\bin\lib\site-
packages\cxservices\rest.py", line 233, in GET  
return self.request("GET", url,  
File "E:\home\chimera\chimerax_daily\bin\lib\site-
packages\cxservices\rest.py", line 206, in request  
r = self.pool_manager.request(method, url,  
File "E:\home\chimera\chimerax_daily\bin\lib\site-
packages\urllib3\request.py", line 74, in request  
return self.request_encode_url(  
File "E:\home\chimera\chimerax_daily\bin\lib\site-
packages\urllib3\request.py", line 96, in request_encode_url  
return self.urlopen(method, url, **extra_kw)  
File "E:\home\chimera\chimerax_daily\bin\lib\site-
packages\urllib3\poolmanager.py", line 375, in urlopen  
response = conn.urlopen(method, u.request_uri, **kw)  
File "E:\home\chimera\chimerax_daily\bin\lib\site-
packages\urllib3\connectionpool.py", line 783, in urlopen  
return self.urlopen(  
File "E:\home\chimera\chimerax_daily\bin\lib\site-
packages\urllib3\connectionpool.py", line 783, in urlopen  
return self.urlopen(  
File "E:\home\chimera\chimerax_daily\bin\lib\site-
packages\urllib3\connectionpool.py", line 783, in urlopen  
return self.urlopen(  
File "E:\home\chimera\chimerax_daily\bin\lib\site-
packages\urllib3\connectionpool.py", line 755, in urlopen  
retries = retries.increment(  
File "E:\home\chimera\chimerax_daily\bin\lib\site-
packages\urllib3\util\retry.py", line 574, in increment  
raise MaxRetryError(_pool, url, error or ResponseError(cause))  
urllib3.exceptions.MaxRetryError: HTTPSConnectionPool(host='webservices-
test.rbvi.ucsf.edu', port=443): Max retries exceeded with url:
/cxservices/api/v1/chimerax/newer?uuid=27498bdf-575e-5699-8744-792d3eae9628&OS=windows&OSVersion=10.0.19042&ChimeraXVersion=1.4.dev202201020113
(Caused by SSLError(SSLCertVerificationError(1, '[SSL:
CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local
issuer certificate (_ssl.c:1129)')))  
  
urllib3.exceptions.MaxRetryError: HTTPSConnectionPool(host='webservices-
test.rbvi.ucsf.edu', port=443): Max retries exceeded with url:
/cxservices/api/v1/chimerax/newer?uuid=27498bdf-575e-5699-8744-792d3eae9628&OS=windows&OSVersion=10.0.19042&ChimeraXVersion=1.4.dev202201020113
(Caused by SSLError(SSLCertVerificationError(1, '[SSL:
CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local
issuer certificate (_ssl.c:1129)')))  
  
File "E:\home\chimera\chimerax_daily\bin\lib\site-
packages\urllib3\util\retry.py", line 574, in increment  
raise MaxRetryError(_pool, url, error or ResponseError(cause))  
  
See log for complete Python traceback.  
  




OpenGL version: 3.3.13596 Core Profile Forward-Compatible Context 20.10.35.02 27.20.1034.6
OpenGL renderer: Radeon (TM) RX 480 Graphics
OpenGL vendor: ATI Technologies Inc.
Manufacturer: Gigabyte Technology Co., Ltd.
Model: To be filled by O.E.M.
OS: Microsoft Windows 10 Pro (Build 19042)
Memory: 66,135,519,232
MaxProcessMemory: 137,438,953,344
CPU: 8 Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz
OSLanguage: en-US
Locale: ('en_US', 'cp1252')
PyQt5 5.15.2, Qt 5.15.2
Installed Packages:
    alabaster: 0.7.12
    appdirs: 1.4.4
    Babel: 2.9.1
    backcall: 0.2.0
    blockdiag: 2.0.1
    certifi: 2021.10.8
    cftime: 1.5.1.1
    charset-normalizer: 2.0.9
    ChimeraX-AddCharge: 1.2.2
    ChimeraX-AddH: 2.1.11
    ChimeraX-AlignmentAlgorithms: 2.0
    ChimeraX-AlignmentHdrs: 3.2
    ChimeraX-AlignmentMatrices: 2.0
    ChimeraX-Alignments: 2.2.3
    ChimeraX-AlphaFold: 1.0
    ChimeraX-AltlocExplorer: 1.0.1
    ChimeraX-AmberInfo: 1.0
    ChimeraX-Arrays: 1.0
    ChimeraX-Atomic: 1.32.1
    ChimeraX-AtomicLibrary: 5.0
    ChimeraX-AtomSearch: 2.0
    ChimeraX-AtomSearchLibrary: 1.0
    ChimeraX-AxesPlanes: 2.1
    ChimeraX-BasicActions: 1.1
    ChimeraX-BILD: 1.0
    ChimeraX-BlastProtein: 2.0
    ChimeraX-BondRot: 2.0
    ChimeraX-BugReporter: 1.0
    ChimeraX-BuildStructure: 2.6.1
    ChimeraX-Bumps: 1.0
    ChimeraX-BundleBuilder: 1.1
    ChimeraX-ButtonPanel: 1.0
    ChimeraX-CageBuilder: 1.0
    ChimeraX-CellPack: 1.0
    ChimeraX-Centroids: 1.2
    ChimeraX-ChemGroup: 2.0
    ChimeraX-Clashes: 2.2.2
    ChimeraX-ColorActions: 1.0
    ChimeraX-ColorGlobe: 1.0
    ChimeraX-ColorKey: 1.5
    ChimeraX-CommandLine: 1.1.5
    ChimeraX-ConnectStructure: 2.0
    ChimeraX-Contacts: 1.0
    ChimeraX-Core: 1.4.dev202201020113
    ChimeraX-CoreFormats: 1.1
    ChimeraX-coulombic: 1.3.2
    ChimeraX-Crosslinks: 1.0
    ChimeraX-Crystal: 1.0
    ChimeraX-CrystalContacts: 1.0
    ChimeraX-DataFormats: 1.2.2
    ChimeraX-Dicom: 1.0
    ChimeraX-DistMonitor: 1.1.5
    ChimeraX-Dssp: 2.0
    ChimeraX-EMDB-SFF: 1.0
    ChimeraX-ExperimentalCommands: 1.0
    ChimeraX-FileHistory: 1.0
    ChimeraX-FunctionKey: 1.0
    ChimeraX-Geometry: 1.1
    ChimeraX-gltf: 1.0
    ChimeraX-Graphics: 1.1
    ChimeraX-Hbonds: 2.1.2
    ChimeraX-Help: 1.2
    ChimeraX-HKCage: 1.3
    ChimeraX-IHM: 1.1
    ChimeraX-ImageFormats: 1.2
    ChimeraX-IMOD: 1.0
    ChimeraX-IO: 1.0.1
    ChimeraX-ItemsInspection: 1.0
    ChimeraX-Label: 1.1
    ChimeraX-ListInfo: 1.1.1
    ChimeraX-Log: 1.1.5
    ChimeraX-LookingGlass: 1.1
    ChimeraX-Maestro: 1.8.1
    ChimeraX-Map: 1.1
    ChimeraX-MapData: 2.0
    ChimeraX-MapEraser: 1.0
    ChimeraX-MapFilter: 2.0
    ChimeraX-MapFit: 2.0
    ChimeraX-MapSeries: 2.1
    ChimeraX-Markers: 1.0
    ChimeraX-Mask: 1.0
    ChimeraX-MatchMaker: 2.0.5
    ChimeraX-MDcrds: 2.6
    ChimeraX-MedicalToolbar: 1.0.1
    ChimeraX-Meeting: 1.0
    ChimeraX-MLP: 1.1
    ChimeraX-mmCIF: 2.4
    ChimeraX-MMTF: 2.1
    ChimeraX-Modeller: 1.5.1
    ChimeraX-ModelPanel: 1.3.1
    ChimeraX-ModelSeries: 1.0
    ChimeraX-Mol2: 2.0
    ChimeraX-Morph: 1.0
    ChimeraX-MouseModes: 1.1
    ChimeraX-Movie: 1.0
    ChimeraX-Neuron: 1.0
    ChimeraX-Nucleotides: 2.0.2
    ChimeraX-OpenCommand: 1.8
    ChimeraX-PDB: 2.6.5
    ChimeraX-PDBBio: 1.0
    ChimeraX-PDBLibrary: 1.0.2
    ChimeraX-PDBMatrices: 1.0
    ChimeraX-PickBlobs: 1.0
    ChimeraX-Positions: 1.0
    ChimeraX-PresetMgr: 1.0.1
    ChimeraX-PubChem: 2.1
    ChimeraX-ReadPbonds: 1.0.1
    ChimeraX-Registration: 1.1
    ChimeraX-RemoteControl: 1.0
    ChimeraX-ResidueFit: 1.0
    ChimeraX-RestServer: 1.1
    ChimeraX-RNALayout: 1.0
    ChimeraX-RotamerLibMgr: 2.0.1
    ChimeraX-RotamerLibsDunbrack: 2.0
    ChimeraX-RotamerLibsDynameomics: 2.0
    ChimeraX-RotamerLibsRichardson: 2.0
    ChimeraX-SaveCommand: 1.5
    ChimeraX-SchemeMgr: 1.0
    ChimeraX-SDF: 2.0
    ChimeraX-Segger: 1.0
    ChimeraX-Segment: 1.0
    ChimeraX-SelInspector: 1.0
    ChimeraX-SeqView: 2.4.6
    ChimeraX-Shape: 1.0.1
    ChimeraX-Shell: 1.0
    ChimeraX-Shortcuts: 1.1
    ChimeraX-ShowAttr: 1.0
    ChimeraX-ShowSequences: 1.0
    ChimeraX-SideView: 1.0
    ChimeraX-Smiles: 2.1
    ChimeraX-SmoothLines: 1.0
    ChimeraX-SpaceNavigator: 1.0
    ChimeraX-StdCommands: 1.7.4
    ChimeraX-STL: 1.0
    ChimeraX-Storm: 1.0
    ChimeraX-StructMeasure: 1.0.1
    ChimeraX-Struts: 1.0.1
    ChimeraX-Surface: 1.0
    ChimeraX-SwapAA: 2.0
    ChimeraX-SwapRes: 2.1
    ChimeraX-TapeMeasure: 1.0
    ChimeraX-Test: 1.0
    ChimeraX-Toolbar: 1.1
    ChimeraX-ToolshedUtils: 1.2.1
    ChimeraX-Tug: 1.0
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    ChimeraX-Zone: 1.0
    colorama: 0.4.4
    comtypes: 1.1.10
    cxservices: 1.1
    cycler: 0.11.0
    Cython: 0.29.26
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    entrypoints: 0.3
    filelock: 3.0.12
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    grako: 3.16.5
    h5py: 3.6.0
    html2text: 2020.1.16
    idna: 3.3
    ihm: 0.21
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    imagesize: 1.3.0
    ipykernel: 6.6.0
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    pyparsing: 3.0.6
    PyQt5-commercial: 5.15.2
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    wheel: 0.37.0
    wheel-filename: 1.3.0
    WMI: 1.5.1

[Greg Couch]

Is huck up to date? If RDP works to it, I'll have a look.

[Eric Pettersen]

RDP works to huck, but I'm logged into the console in case that's relevant.

[Greg Couch]

webservices-test.rbvi.ucsf.edu is using the chimerax.rbvi.ucsf.edu certificate. So it won't verify. We might be able to get away with a self-signed certificate.