ISOLDE installation: not a supported wheel on this platform

[luca.jovine@…]

The following bug report has been submitted:
Platform:        Darwin-17.7.0-x86_64-i386-64bit
ChimeraX Version: 1.0 (2020-06-04 23:15:07 UTC)
Description
While trying to install ISOLDE 1.0:

Looking in indexes: https://pypi.org/simple, https://cxtoolshed.rbvi.ucsf.edu/pypi/
ERROR: ChimeraX_ISOLDE-1.0-cp37-cp37m-macosx_10_14_x86_64.whl is not a supported wheel on this platform.

Log:
UCSF ChimeraX version: 1.0 (2020-06-04)  
© 2016-2020 Regents of the University of California. All rights reserved.  
How to cite UCSF ChimeraX  

> toolshed show

Downloading bundle ChimeraX_ISOLDE-1.0-cp37-cp37m-macosx_10_14_x86_64.whl  
Looking in indexes: https://pypi.org/simple,
https://cxtoolshed.rbvi.ucsf.edu/pypi/  
ERROR: ChimeraX_ISOLDE-1.0-cp37-cp37m-macosx_10_14_x86_64.whl is not a
supported wheel on this platform.  
  




OpenGL version: 4.1 ATI-1.68.25
OpenGL renderer: AMD Radeon Pro 560 OpenGL Engine
OpenGL vendor: ATI Technologies Inc.Hardware:

    Hardware Overview:

      Model Name: MacBook Pro
      Model Identifier: MacBookPro14,3
      Processor Name: Intel Core i7
      Processor Speed: 3,1 GHz
      Number of Processors: 1
      Total Number of Cores: 4
      L2 Cache (per Core): 256 KB
      L3 Cache: 8 MB
      Memory: 16 GB
      Boot ROM Version: 428.0.0.0.0
      SMC Version (system): 2.45f0

Software:

    System Software Overview:

      System Version: macOS 10.13.6 (17G14019)
      Kernel Version: Darwin 17.7.0
      Time since boot: 4 days 2:59

Graphics/Displays:

    Intel HD Graphics 630:

      Chipset Model: Intel HD Graphics 630
      Type: GPU
      Bus: Built-In
      VRAM (Dynamic, Max): 1536 MB
      Vendor: Intel
      Device ID: 0x591b
      Revision ID: 0x0004
      Automatic Graphics Switching: Supported
      gMux Version: 4.0.29 [3.2.8]
      Metal: Supported, feature set macOS GPUFamily1 v3

    Radeon Pro 560:

      Chipset Model: Radeon Pro 560
      Type: GPU
      Bus: PCIe
      PCIe Lane Width: x8
      VRAM (Dynamic, Max): 4096 MB
      Vendor: AMD (0x1002)
      Device ID: 0x67ef
      Revision ID: 0x00c0
      ROM Revision: 113-C980AJ-927
      VBIOS Version: 113-C9801AU-A02
      EFI Driver Version: 01.A0.927
      Automatic Graphics Switching: Supported
      gMux Version: 4.0.29 [3.2.8]
      Metal: Supported, feature set macOS GPUFamily1 v3
      Displays:
        Color LCD:
          Display Type: Built-In Retina LCD
          Resolution: 2880 x 1800 Retina
          Framebuffer Depth: 24-Bit Color (ARGB8888)
          Main Display: Yes
          Mirror: Off
          Online: Yes
          Rotation: Supported
          Automatically Adjust Brightness: No

PyQt version: 5.12.3
Compiled Qt version: 5.12.4
Runtime Qt version: 5.12.8
File attachment: Screen Shot 2020-08-07 at 10.04.56.JPG

Screen Shot 2020-08-07 at 10.04.56.JPG​

[luca.jovine@…]

Added by email2trac

[Greg Couch]

The ISOLDE bundle requires macOS 10.14 or newer even though ChimeraX works on macOS 10.13 or newer. So you will need to upgrade your Mac to use it. I'll work on improving the error message.

[Tristan Croll]

What can I do on my end to fix this? Do I need to be building in a 
specific MacOS disk image?

On 2020-08-07 17:14, ChimeraX wrote:

[Greg Couch]

Try doing export MACOS_DEPLOYMENT_TARGET=10.13 before compiling and see if the name of the wheel changes to have macosx_10_13_x86_64 instead of macosx_10_14_x86_64 in it. If that works, then I'll figure out where to document it.

[luca.jovine@…]

OK, I see…. too bad, but thanks anyway.
Best regards,
Luca




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[Greg Couch]

Tristan, have you had a chance to try recompiling ISOLDE on macOS with MACOS_DEPLOYMENT_TARGET=10.13?

[Tristan Croll]

Planning to put out a new bug-fix build today. Will see how that goes.

On 2020-08-14 01:13, ChimeraX wrote:

[Tristan Croll]

OK - the correct flag is actually MACOSX_DEPLOYMENT_TARGET=10.13, and I had to remember to make clean first... but yes, this successfully builds a ...macosx_10_13_x86_64.whl.

[Tristan Croll]

Just uploaded new Clipper and ISOLDE builds, which should support MacOS 10.13.

[luca.jovine@…]

Thanks!! I confirm that ISOLDE now installs happily also under Mac OS 10.3.
With kind regards,
Luca




När du skickar e-post till Karolinska Institutet (KI) innebär detta att KI kommer att behandla dina personuppgifter. Här finns information om hur KI behandlar personuppgifter<https://ki.se/medarbetare/integritetsskyddspolicy>.


Sending email to Karolinska Institutet (KI) will result in KI processing your personal data. You can read more about KI’s processing of personal data here<https://ki.se/en/staff/data-protection-policy>.