Opened 6 years ago

Closed 5 years ago

#2592 closed defect (duplicate)

Can't install ISOLDE for everyone

Reported by: sclassen@… Owned by: Greg Couch
Priority: normal Milestone:
Component: Tool Shed Version:
Keywords: Cc: Tristan Croll
Blocked By: Blocking:
Notify when closed: Platform: all
Project: ChimeraX

Description

The following bug report has been submitted:
Platform:        Linux-3.10.0-1062.4.1.el7.x86_64-x86_64-with-centos-7.7.1908-Core
ChimeraX Version: 0.91 (2019-11-20)
Description
can't install ISOLDE for everyone

Log:
Startup Errors  
---  
error | Bundle 'ChimeraX-ISOLDE' custom initialization failed  
warning | Traceback (most recent call last):  
File "/opt/UCSF/ChimeraX-daily/lib/python3.7/site-
packages/chimerax/core/toolshed/info.py", line 548, in get_module  
m = importlib.import_module(self.package_name)  
File "/opt/UCSF/ChimeraX-daily/lib/python3.7/importlib/__init__.py", line 127,
in import_module  
return _bootstrap._gcd_import(name[level:], package, level)  
File "<frozen importlib._bootstrap>", line 1006, in _gcd_import  
File "<frozen importlib._bootstrap>", line 983, in _find_and_load  
File "<frozen importlib._bootstrap>", line 965, in _find_and_load_unlocked  
ModuleNotFoundError: No module named 'chimerax.isolde'  
  
During handling of the above exception, another exception occurred:  
  
Traceback (most recent call last):  
File "/opt/UCSF/ChimeraX-daily/lib/python3.7/site-
packages/chimerax/core/toolshed/info.py", line 431, in initialize  
api = self._get_api(session.logger)  
File "/opt/UCSF/ChimeraX-daily/lib/python3.7/site-
packages/chimerax/core/toolshed/info.py", line 574, in _get_api  
m = self.get_module()  
File "/opt/UCSF/ChimeraX-daily/lib/python3.7/site-
packages/chimerax/core/toolshed/info.py", line 550, in get_module  
raise ToolshedError("Error importing bundle %s's module: %s" % (self.name,
str(e)))  
chimerax.core.toolshed.ToolshedError: Error importing bundle ChimeraX-ISOLDE's
module: No module named 'chimerax.isolde'  
  
UCSF ChimeraX version: 0.91 (2019-11-20)  
© 2016-2019 Regents of the University of California. All rights reserved.  
How to cite UCSF ChimeraX  

Error installing 'ChimeraX_ISOLDE-1.0b3.dev6-cp37-cp37m-linux_x86_64.whl'  

Looking in indexes: https://pypi.org/simple,
https://cxtoolshed.rbvi.ucsf.edu/pypi/  
Processing
./.cache/ChimeraX/0.91/installers/ChimeraX_ISOLDE-1.0b3.dev6-cp37-cp37m-linux_x86_64.whl  
Requirement already satisfied, skipping upgrade: ChimeraX-Core==0.91 in
/opt/UCSF/ChimeraX-daily/lib/python3.7/site-packages (from ChimeraX-
ISOLDE==1.0b3.dev6) (0.91)  
Requirement already satisfied, skipping upgrade: ChimeraX-Atomic>=1.0 in
/opt/UCSF/ChimeraX-daily/lib/python3.7/site-packages (from ChimeraX-
ISOLDE==1.0b3.dev6) (1.0)  
Collecting ChimeraX-Clipper>=0.9.10 (from ChimeraX-ISOLDE==1.0b3.dev6)  
Using cached
https://cxtoolshed.rbvi.ucsf.edu/media/chimeraxclipper/releases/0.9.10/ChimeraX_Clipper-0.9.10-cp37-cp37m-linux_x86_64.whl  
Installing collected packages: ChimeraX-Clipper, ChimeraX-ISOLDE  
  

ERROR: Could not install packages due to an EnvironmentError: [Errno 13]
Permission denied: '/opt/UCSF/ChimeraX-daily/lib/python3.7/site-
packages/chimerax/clipper'  
Consider using the `--user` option or check the permissions.  
  
WARNING: You are using pip version 19.2.3, however version 19.3.1 is
available.  
You should consider upgrading via the 'pip install --upgrade pip' command.  
  

Downloading bundle ChimeraX_ISOLDE-1.0b3.dev6-cp37-cp37m-linux_x86_64.whl  
Looking in indexes: https://pypi.org/simple,
https://cxtoolshed.rbvi.ucsf.edu/pypi/  
Processing ./Downloads/ChimeraX_ISOLDE-1.0b3.dev6-cp37-cp37m-linux_x86_64.whl  
Collecting ChimeraX-Clipper>=0.9.10 (from ChimeraX-ISOLDE==1.0b3.dev6)  
Using cached
https://cxtoolshed.rbvi.ucsf.edu/media/chimeraxclipper/releases/0.9.10/ChimeraX_Clipper-0.9.10-cp37-cp37m-linux_x86_64.whl  
Requirement already satisfied, skipping upgrade: ChimeraX-Core==0.91 in
/opt/UCSF/ChimeraX-daily/lib/python3.7/site-packages (from ChimeraX-
ISOLDE==1.0b3.dev6) (0.91)  
Requirement already satisfied, skipping upgrade: ChimeraX-Atomic>=1.0 in
/opt/UCSF/ChimeraX-daily/lib/python3.7/site-packages (from ChimeraX-
ISOLDE==1.0b3.dev6) (1.0)  
Installing collected packages: ChimeraX-Clipper, ChimeraX-ISOLDE  
ERROR: Could not install packages due to an EnvironmentError: [Errno 13]
Permission denied: '/opt/UCSF/ChimeraX-daily/lib/python3.7/site-
packages/chimerax/clipper'  
Consider using the `--user` option or check the permissions.  
  
WARNING: You are using pip version 19.2.3, however version 19.3.1 is
available.  
You should consider upgrading via the 'pip install --upgrade pip' command.  
  




OpenGL version: 3.3.0 NVIDIA 418.87.01
OpenGL renderer: GeForce RTX 2080/PCIe/SSE2
OpenGL vendor: NVIDIA Corporation
File attachment: install_error.txt

install_error.txt

Attachments (1)

install_error.txt (1.1 KB ) - added by sclassen@… 6 years ago.
Added by email2trac

Download all attachments as: .zip

Change History (4)

by sclassen@…, 6 years ago

Attachment: install_error.txt added

Added by email2trac

comment:1 by pett, 6 years ago

Cc: Tristan Croll added
Component: UnassignedTool Shed
Owner: set to Conrad Huang
Platform: all
Project: ChimeraX
Status: newassigned
Summary: ChimeraX bug report submissionCan't install ISOLDE for everyone

Reported by Scott Classen

comment:2 by Greg Couch, 5 years ago

Owner: changed from Conrad Huang to Greg Couch

comment:3 by Greg Couch, 5 years ago

Resolution: duplicate
Status: assignedclosed

Work will be tracked in #2593.

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