#16404 closed enhancement (fixed)

Make bug reporter give advice for common crashes

Reported by: Tom Goddard Owned by: Tom Goddard
Priority: moderate Milestone:
Component: Core Version:
Keywords: Cc: pett
Blocked By: Blocking:
Notify when closed: Platform: all
Project: ChimeraX

Description

Would like to have Bug Reporter detect common crashes that we cannot fix such as Apple Intel graphics driver crashes, or Mac Qt display reconfiguration crashes and show advice to tell the user the cause of the crash so they can try to avoid it. Also this should reduce the number of bug report submissions.

Change History (2)

comment:1 by Tom Goddard, 11 months ago

Cc: pett added

Done.

Added messages for Apple graphics crash, Mac display config crash, and Linux Qt failed to initialize OpenGL.

More crash advice messages can be added to bug_reporter/crash_report.py in the _common_crash_message(traceback) function.

comment:2 by Tom Goddard, 11 months ago

Resolution: fixed
Status: assignedclosed
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