Opened 12 months ago
Closed 12 months ago
#16139 closed defect (not a bug)
RE: Server down
| Reported by: | Owned by: | Eric Pettersen | |
|---|---|---|---|
| Priority: | normal | Milestone: | |
| Component: | Infrastructure | Version: | |
| Keywords: | Cc: | ||
| Blocked By: | Blocking: | ||
| Notify when closed: | Platform: | all | |
| Project: | ChimeraX |
Description
Hello, The server should be up by next week, Monday, 10/21. Kim Kimberly Cantero Chief Administrative Officer Department of Pharmaceutical Chemistry School of Pharmacy University of California, San Francisco 600 16th Street, Suite 518 | San Francisco, CA 94143 Tel: 415.476.1915 | Zoom: https://ucsf.zoom.us/my/kimberly.cantero _______________________________________ Learn More at UCSF.edu<https://www.ucsf.edu/> | Facebook<https://urldefense.com/v3/__https://www.facebook.com/ucsf__;!!LQC6Cpwp!u0wpqjUgBow4-DVkTmMJI07cGK7cvTrL4l0b4kSTvo5OSp6dBA6w8uKedSrTAKAYUgH9q0kcpkfRRG6r_ZnkTDZat6mPho0yA2YBGg$> | Twitter<https://urldefense.com/v3/__https://twitter.com/ucsf__;!!LQC6Cpwp!u0wpqjUgBow4-DVkTmMJI07cGK7cvTrL4l0b4kSTvo5OSp6dBA6w8uKedSrTAKAYUgH9q0kcpkfRRG6r_ZnkTDZat6mPho1WkYoPtA$> Purchase software: Amber<https://urldefense.com/v3/__https://ambermd.org/GetAmber.php__;!!LQC6Cpwp!u0wpqjUgBow4-DVkTmMJI07cGK7cvTrL4l0b4kSTvo5OSp6dBA6w8uKedSrTAKAYUgH9q0kcpkfRRG6r_ZnkTDZat6mPho04Zp-9YA$>, a suite of biomolecular simulation programs Chimera<https://www.cgl.ucsf.edu/chimera/commercial_license.html>, a program for interactive visualization and analysis of molecular structures Helpful Links: Recognize a team member!<http://recognize.ucsf.edu/> Submit a Facilities Service Request<https://www.cpfm.ucsf.edu/myfs/login.cfm?destination=%2Fmyfs%2Findex%2Ecfm> Genentech Hall Building Emergencies/After-Hours Assistance: For emergencies or after-hours assistance, please call the 24/7 Customer Service Center at 415-476-2021. The information contained in this transmission may contain privileged and confidential information, including patient information protected by federal and state privacy laws. It is intended only for the use of the person(s) named above. If you are not the intended recipient you are hereby notified that any review, dissemination, distribution or duplication of this communication is strictly prohibited. If you are not the intended recipient, please notify the sender by reply email and delete this email from your system. Failure to do so could result in legal action. From: Marcel Drabbels <marcel.drabbels@epfl.ch> Sent: Wednesday, October 16, 2024 12:48 AM To: chimerax-bugs@cgl.ucsf.edu; chimerax@cgl.ucsf.edu Subject: Server down Hello, We would like to download and install ChimeraX, but your server seems to be down during the last two days. Could you please let me know when to expect the server to be up and running again? Thank you for your help in this matter. Best ZjQcmQRYFpfptBannerStart This Message Is From an External Sender This message came from outside your organization. ZjQcmQRYFpfptBannerEnd Hello, We would like to download and install ChimeraX, but your server seems to be down during the last two days. Could you please let me know when to expect the server to be up and running again? Thank you for your help in this matter. Best regards, Marcel -- Prof. Marcel Drabbels Laboratory of Molecular Nanodynamics (LND) École Polytechnique Fédérale de Lausanne (EPFL) Station 6 CH-1015 Lausanne Switzerland Tel: +41-21-693 3022 Fax: +41-21-693 2980 Web: http://lnd.epfl.ch/drabbels <https://urldefense.com/v3/__https:/lnd.epfl.ch/drabbels__;!!LQC6Cpwp!q_-cZqVX3yCslrVHVov3eyX5y1Jw4WCe6o8lAOBo08np2TkYMxXwsxskFfeXOBZgw9WNe_eC2NepcNAaPiQGUQ4kGJHgTglvVks$>
Change History (2)
comment:1 by , 12 months ago
| Component: | Unassigned → Infrastructure |
|---|---|
| Owner: | set to |
| Platform: | → all |
| Project: | → ChimeraX |
| Status: | new → accepted |
comment:2 by , 12 months ago
| Resolution: | → not a bug |
|---|---|
| Status: | accepted → closed |
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This was Kimberly's followup to #16138, not a true bug report.