Opened 12 months ago

Closed 12 months ago

#16138 closed defect (not a bug)

Server down

Reported by: marcel.drabbels@… Owned by: Eric Pettersen
Priority: normal Milestone:
Component: Infrastructure Version:
Keywords: Cc:
Blocked By: Blocking:
Notify when closed: Platform: all
Project: ChimeraX

Description 

Hello,

We would like to download and install ChimeraX, but your server seems to 
be down during the last two days. Could you please let me know when to 
expect the server to be up and running again?

Thank you for your help in this matter.

Best regards, Marcel



-- 
*Prof. Marcel Drabbels *
Laboratory of Molecular Nanodynamics (LND)
École Polytechnique Fédérale de Lausanne (EPFL)
Station 6
CH-1015 Lausanne
Switzerland

Tel: +41-21-693 3022
Fax: +41-21-693 2980
Web: lnd.epfl.ch/drabbels <https://lnd.epfl.ch/drabbels>

Change History (2)

comment:1 by Eric Pettersen, 12 months ago

Component: Unassigned → Infrastructure
Owner: set to Eric Pettersen
Platform: → all
Project: → ChimeraX
Status: new → accepted

comment:2 by Eric Pettersen, 12 months ago

Resolution: → not a bug
Status: accepted → closed

Hi Marcel,

As Kimberly noted, our servers have been down for maintenance. They are up now, but there could be some intermittent downtime between now and Monday, after which they should be up continuously.

--Eric

Eric Pettersen
UCSF Computer Graphics Lab

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