Opened 13 months ago
Closed 13 months ago
#15989 closed defect (can't reproduce)
Crash saving PNG
Reported by: | Owned by: | Tom Goddard | |
---|---|---|---|
Priority: | normal | Milestone: | |
Component: | Input/Output | Version: | |
Keywords: | Cc: | ||
Blocked By: | Blocking: | ||
Notify when closed: | Platform: | all | |
Project: | ChimeraX |
Description
The following bug report has been submitted: Platform: Linux-3.10.0-1160.59.1.el7.x86_64-x86_64-with-glibc2.17 ChimeraX Version: 1.3 (2021-12-08 23:08:33 UTC) Description Last time you used ChimeraX it crashed. Please describe steps that led to the crash here. Fatal Python error: Segmentation fault Thread 0x00007f73067fc700 (most recent call first): File "/programs/x86_64-linux/chimerax/1.3/libexec/UCSF-ChimeraX/lib/python3.9/threading.py", line 316 in wait File "/programs/x86_64-linux/chimerax/1.3/libexec/UCSF-ChimeraX/lib/python3.9/threading.py", line 574 in wait File "/programs/x86_64-linux/chimerax/1.3/libexec/UCSF-ChimeraX/lib/python3.9/threading.py", line 1284 in run File "/programs/x86_64-linux/chimerax/1.3/libexec/UCSF-ChimeraX/lib/python3.9/threading.py", line 973 in _bootstrap_inner File "/programs/x86_64-linux/chimerax/1.3/libexec/UCSF-ChimeraX/lib/python3.9/threading.py", line 930 in _bootstrap Current thread 0x00007f737d305740 (most recent call first): File "/programs/x86_64-linux/chimerax/1.3/libexec/UCSF-ChimeraX/lib/python3.9/site-packages/PIL/ImageFile.py", line 518 in _save File "/programs/x86_64-linux/chimerax/1.3/libexec/UCSF-ChimeraX/lib/python3.9/site-packages/PIL/PngImagePlugin.py", line 1349 in _save File "/programs/x86_64-linux/chimerax/1.3/libexec/UCSF-ChimeraX/lib/python3.9/site-packages/PIL/Image.py", line 2235 in save File "/programs/x86_64-linux/chimerax/1.3/libexec/UCSF-ChimeraX/lib/python3.9/site-packages/chimerax/image_formats/save.py", line 123 in save_image File "/programs/x86_64-linux/chimerax/1.3/libexec/UCSF-ChimeraX/lib/python3.9/site-packages/chimerax/image_formats/__init__.py", line 45 in save File "/programs/x86_64-linux/chimerax/1.3/libexec/UCSF-ChimeraX/lib/python3.9/site-packages/chimerax/save_command/cmd.py", line 89 in provider_save File "/programs/x86_64-linux/chimerax/1.3/libexec/UCSF-ChimeraX/lib/python3.9/site-packages/chimerax/core/commands/cli.py", line 2856 in run File "/programs/x86_64-linux/chimerax/1.3/libexec/UCSF-ChimeraX/lib/python3.9/site-packages/chimerax/save_command/cmd.py", line 75 in cmd_save File "/programs/x86_64-linux/chimerax/1.3/libexec/UCSF-ChimeraX/lib/python3.9/site-packages/chimerax/core/commands/cli.py", line 2856 in run File "/programs/x86_64-linux/chimerax/1.3/libexec/UCSF-ChimeraX/lib/python3.9/site-packages/chimerax/core/commands/run.py", line 36 in run File "/programs/x86_64-linux/chimerax/1.3/libexec/UCSF-ChimeraX/lib/python3.9/site-packages/chimerax/shortcuts/shortcuts.py", line 512 in run File "/programs/x86_64-linux/chimerax/1.3/libexec/UCSF-ChimeraX/lib/python3.9/site-packages/chimerax/shortcuts/shortcuts.py", line 1254 in save_image File "/programs/x86_64-linux/chimerax/1.3/libexec/UCSF-ChimeraX/lib/python3.9/site-packages/chimerax/shortcuts/shortcuts.py", line 327 in run File "/programs/x86_64-linux/chimerax/1.3/libexec/UCSF-ChimeraX/lib/python3.9/site-packages/chimerax/shortcuts/shortcuts.py", line 408 in run_shortcut File "/programs/x86_64-linux/chimerax/1.3/libexec/UCSF-ChimeraX/lib/python3.9/site-packages/chimerax/shortcuts/shortcuts.py", line 390 in try_shortcut File "/programs/x86_64-linux/chimerax/1.3/libexec/UCSF-ChimeraX/lib/python3.9/site-packages/chimerax/shortcuts/shortcuts.py", line 1334 in run_provider File "/programs/x86_64-linux/chimerax/1.3/libexec/UCSF-ChimeraX/lib/python3.9/site-packages/chimerax/shortcuts/__init__.py", line 52 in run_provider File "/programs/x86_64-linux/chimerax/1.3/libexec/UCSF-ChimeraX/lib/python3.9/site-packages/chimerax/core/toolshed/__init__.py", line 1284 in run_provider File "/programs/x86_64-linux/chimerax/1.3/libexec/UCSF-ChimeraX/lib/python3.9/site-packages/chimerax/core/toolshed/info.py", line 381 in run_provider File "/programs/x86_64-linux/chimerax/1.3/libexec/UCSF-ChimeraX/lib/python3.9/site-packages/chimerax/toolbar/tool.py", line 165 in callback File "/programs/x86_64-linux/chimerax/1.3/libexec/UCSF-ChimeraX/lib/python3.9/site-packages/chimerax/ui/gui.py", line 301 in event_loop File "/programs/x86_64-linux/chimerax/1.3/libexec/UCSF-ChimeraX/lib/python3.9/site-packages/ChimeraX_main.py", line 867 in init File "/programs/x86_64-linux/chimerax/1.3/libexec/UCSF-ChimeraX/lib/python3.9/site-packages/ChimeraX_main.py", line 1018 in File "/programs/x86_64-linux/chimerax/1.3/libexec/UCSF-ChimeraX/lib/python3.9/runpy.py", line 87 in _run_code File "/programs/x86_64-linux/chimerax/1.3/libexec/UCSF-ChimeraX/lib/python3.9/runpy.py", line 197 in _run_module_as_main ===== Log before crash start ===== UCSF ChimeraX version: 1.3 (2021-12-08) © 2016-2021 Regents of the University of California. All rights reserved. How to cite UCSF ChimeraX > open /mnt/enki-data/zqiao/mitoribosome-zl/7-yMRC1_resampled-emready.mrc > format mrc Opened 7-yMRC1_resampled-emready.mrc as #1, grid size 441,441,441, pixel 1, shown at level 3.4, step 2, values float32 > open /mnt/enki-data/zqiao/mitoribosome-zl/D_MRC1_Oct30.cif Summary of feedback from opening /mnt/enki-data/zqiao/mitoribosome- zl/D_MRC1_Oct30.cif --- warnings | Unknown polymer entity '1' near line 374 Unknown polymer entity '2' near line 699 Unknown polymer entity '3' near line 3574 Unknown polymer entity '4' near line 4518 Unknown polymer entity '5' near line 5565 70 messages similar to the above omitted Missing or incomplete entity_poly_seq table. Inferred polymer connectivity. Chain information for D_MRC1_Oct30.cif #2 --- Chain | Description 0 | ? 1 | ? 2 | ? 3 | ? 4 | ? 5 | ? 6 | ? 7 | ? 8 | ? 9 | ? A | ? AA | ? AB | ? AC | ? AD | ? AE | ? AF | ? AG | ? AH | ? AI | ? AJ | ? AK | ? AL | ? AM | ? B | ? C | ? D | ? E | ? F | ? G | ? H | ? I | ? J | ? K | ? L | ? M | ? N | ? O | ? P | ? Q | ? R | ? S | ? T | ? U | ? V | ? W | ? X | ? Y | ? Z | ? a | ? b | ? c | ? d | ? e | ? f | ? g | ? h | ? i | ? j | ? k | ? l | ? m | ? n | ? o | ? p | ? q | ? r | ? s | ? t | ? u | ? v | ? w | ? x | ? y | ? z | ? > open /mnt/enki-data/zqiao/mitoribosome-zl/5mrc.cif Summary of feedback from opening /mnt/enki-data/zqiao/mitoribosome-zl/5mrc.cif --- warnings | Unknown polymer entity '82' near line 233829 Missing or incomplete entity_poly_seq table. Inferred polymer connectivity. 5mrc.cif title: Structure of the yeast mitochondrial ribosome - Class A [more info...] Chain information for 5mrc.cif #3 --- Chain | Description | UniProt 0 | bL36m | RTC6_YEAST 1 | mL38 | RM35_YEAST 11 | mS38 | COX24_YEAST 2 | mL40 | RM28_YEAST 22 | mS41 | FYV4_YEAST 3 | mL41 | RM27_YEAST 33 | mS42 | RT26_YEAST 4 | mL43 | RM51_YEAST 44 | mS43 | RT01_YEAST 5 | mL44 | RM03_YEAST 55 | mS44 | RT13_YEAST 6 | mL46 | RM17_YEAST 66 | mS45 | RT35_YEAST 7 | mL49 | IMG2_YEAST 77 | mS46 | RSM28_YEAST 8 | mL50 | RM13_YEAST 88 | mS47 | HIBCH_YEAST 9 | mL57 | RM15_YEAST A | 21S ribosomal RNA | AA | bS1m | RT51_YEAST B | uL2m | RML2_YEAST BB | uS2m | RT04_YEAST C | uL3m | RM09_YEAST CC | uS3m | RMAR_YEAST D | uL4m | RL4P_YEAST DD | uS4m | NAM9_YEAST E | uL5m | RM07_YEAST EE | uS5m | RT05_YEAST F | uL6m | RM06_YEAST FF | bS6m | RT06_YEAST G | bL9m | RM50_YEAST GG | uS7m | RT07_YEAST H | uL13m | RM23_YEAST HH | uS8m | RT08_YEAST I | uL14m | RM38_YEAST II | uS9m | RT09_YEAST J | uL15m | RM10_YEAST JJ | uS10m | RT10_YEAST K | uL16m | RM16_YEAST KK | uS11m | RT18_YEAST L | bL17m | RM08_YEAST LL | uS12m | RT12_YEAST M | bL19m | IMG1_YEAST MM | uS13m | SWS2_YEAST N | bL21m | RN49_YEAST NN | uS14m | RT02_YEAST O | uL22m | RM22_YEAST OO | uS15m | RT28_YEAST P | uL23m | RM41_YEAST PP | bS16m | RT16_YEAST Q | uL24m | RM40_YEAST QQ | uS17m | RT17_YEAST R | bL27m | RM02_YEAST RR | bS18m | RSM18_YEAST S | bL28m | RM24_YEAST SS | uS19m | RT19_YEAST T | uL29m | RM04_YEAST TT | bS21m | RT21_YEAST U | uL30m | RM33_YEAST UU | mS23 | RT25_YEAST V | bL31m | RM36_YEAST VV | mS26 | RTPT_YEAST W | bL32m | RM32_YEAST WW | mS29 | RT23_YEAST X | bL33m | RM39_YEAST XX | mS33 | RT27_YEAST Y | bL34m | RM34_YEAST YY | mS35 | RT24_YEAST Z | bL35m | YNM2_YEAST ZZ | mS37 | MRP10_YEAST a | mL58 | RM20_YEAST aa | 15S ribosomal RNA | b | mL59 | RM25_YEAST bb | tRNA | c | mL60 | RM31_YEAST cc | unknown protein sequence 1 | d | mL67 | MHR1_YEAST dd | unknown protein sequence 2 | Non-standard residues in 5mrc.cif #3 --- MG — magnesium ion NA — sodium ion ZN — zinc ion > hide atoms > hide cartoons > set bgColor white > lighting soft > show /A,AM cartoons > hide #!1 models > color #3 cyan > color #2 lime > color #2 tan > color #3 #303030 > color #3 #808080 > color #2/AM salmon > save /home/zqiao/Desktop/image2.png supersample 3 ===== Log before crash end ===== Log: UCSF ChimeraX version: 1.3 (2021-12-08) © 2016-2021 Regents of the University of California. All rights reserved. How to cite UCSF ChimeraX OpenGL version: 3.3.0 NVIDIA 545.23.08 OpenGL renderer: NVIDIA GeForce GTX 1080 Ti/PCIe/SSE2 OpenGL vendor: NVIDIA Corporation Manufacturer: Supermicro Model: SYS-7048GR-TR OS: CentOS Linux 7 Core Architecture: 64bit ELF Virutal Machine: none CPU: 40 Intel(R) Xeon(R) CPU E5-2630 v4 @ 2.20GHz Cache Size: 25600 KB Memory: total used free shared buff/cache available Mem: 125G 5.9G 8.0G 177M 111G 118G Swap: 31G 1.9G 30G Graphics: 02:00.0 VGA compatible controller [0300]: NVIDIA Corporation GP102 [GeForce GTX 1080 Ti] [10de:1b06] (rev a1) Subsystem: eVga.com. Corp. Device [3842:5390] Kernel driver in use: nvidia Locale: ('en_US', 'UTF-8') PyQt5 5.15.2, Qt 5.15.2 Installed Packages: alabaster: 0.7.12 appdirs: 1.4.4 Babel: 2.9.1 backcall: 0.2.0 blockdiag: 2.0.1 certifi: 2021.10.8 cftime: 1.5.1.1 charset-normalizer: 2.0.9 ChimeraX-AddCharge: 1.2.2 ChimeraX-AddH: 2.1.11 ChimeraX-AlignmentAlgorithms: 2.0 ChimeraX-AlignmentHdrs: 3.2 ChimeraX-AlignmentMatrices: 2.0 ChimeraX-Alignments: 2.2.3 ChimeraX-AlphaFold: 1.0 ChimeraX-AltlocExplorer: 1.0.1 ChimeraX-AmberInfo: 1.0 ChimeraX-Arrays: 1.0 ChimeraX-Atomic: 1.31 ChimeraX-AtomicLibrary: 4.2 ChimeraX-AtomSearch: 2.0 ChimeraX-AtomSearchLibrary: 1.0 ChimeraX-AxesPlanes: 2.0 ChimeraX-BasicActions: 1.1 ChimeraX-BILD: 1.0 ChimeraX-BlastProtein: 2.0 ChimeraX-BondRot: 2.0 ChimeraX-BugReporter: 1.0 ChimeraX-BuildStructure: 2.6.1 ChimeraX-Bumps: 1.0 ChimeraX-BundleBuilder: 1.1 ChimeraX-ButtonPanel: 1.0 ChimeraX-CageBuilder: 1.0 ChimeraX-CellPack: 1.0 ChimeraX-Centroids: 1.2 ChimeraX-ChemGroup: 2.0 ChimeraX-Clashes: 2.2.2 ChimeraX-Clipper: 0.17.0 ChimeraX-ColorActions: 1.0 ChimeraX-ColorGlobe: 1.0 ChimeraX-ColorKey: 1.5 ChimeraX-CommandLine: 1.1.5 ChimeraX-ConnectStructure: 2.0 ChimeraX-Contacts: 1.0 ChimeraX-Core: 1.3 ChimeraX-CoreFormats: 1.1 ChimeraX-coulombic: 1.3.2 ChimeraX-Crosslinks: 1.0 ChimeraX-Crystal: 1.0 ChimeraX-CrystalContacts: 1.0 ChimeraX-DataFormats: 1.2.2 ChimeraX-Dicom: 1.0 ChimeraX-DistMonitor: 1.1.5 ChimeraX-DistUI: 1.0 ChimeraX-Dssp: 2.0 ChimeraX-EMDB-SFF: 1.0 ChimeraX-ExperimentalCommands: 1.0 ChimeraX-FileHistory: 1.0 ChimeraX-FunctionKey: 1.0 ChimeraX-Geometry: 1.1 ChimeraX-gltf: 1.0 ChimeraX-Graphics: 1.1 ChimeraX-Hbonds: 2.1.2 ChimeraX-Help: 1.2 ChimeraX-HKCage: 1.3 ChimeraX-IHM: 1.1 ChimeraX-ImageFormats: 1.2 ChimeraX-IMOD: 1.0 ChimeraX-IO: 1.0.1 ChimeraX-ISOLDE: 1.3 ChimeraX-ItemsInspection: 1.0 ChimeraX-Label: 1.1 ChimeraX-LinuxSupport: 1.0 ChimeraX-ListInfo: 1.1.1 ChimeraX-Log: 1.1.4 ChimeraX-LookingGlass: 1.1 ChimeraX-Maestro: 1.8.1 ChimeraX-Map: 1.1 ChimeraX-MapData: 2.0 ChimeraX-MapEraser: 1.0 ChimeraX-MapFilter: 2.0 ChimeraX-MapFit: 2.0 ChimeraX-MapSeries: 2.1 ChimeraX-Markers: 1.0 ChimeraX-Mask: 1.0 ChimeraX-MatchMaker: 2.0.4 ChimeraX-MDcrds: 2.6 ChimeraX-MedicalToolbar: 1.0.1 ChimeraX-Meeting: 1.0 ChimeraX-MLP: 1.1 ChimeraX-mmCIF: 2.4 ChimeraX-MMTF: 2.1 ChimeraX-Modeller: 1.2.6 ChimeraX-ModelPanel: 1.2.1 ChimeraX-ModelSeries: 1.0 ChimeraX-Mol2: 2.0 ChimeraX-Morph: 1.0 ChimeraX-MouseModes: 1.1 ChimeraX-Movie: 1.0 ChimeraX-Neuron: 1.0 ChimeraX-Nucleotides: 2.0.2 ChimeraX-OpenCommand: 1.7 ChimeraX-PDB: 2.6.5 ChimeraX-PDBBio: 1.0 ChimeraX-PDBLibrary: 1.0.2 ChimeraX-PDBMatrices: 1.0 ChimeraX-PickBlobs: 1.0 ChimeraX-Positions: 1.0 ChimeraX-PresetMgr: 1.0.1 ChimeraX-PubChem: 2.1 ChimeraX-ReadPbonds: 1.0.1 ChimeraX-Registration: 1.1 ChimeraX-RemoteControl: 1.0 ChimeraX-ResidueFit: 1.0 ChimeraX-RestServer: 1.1 ChimeraX-RNALayout: 1.0 ChimeraX-RotamerLibMgr: 2.0.1 ChimeraX-RotamerLibsDunbrack: 2.0 ChimeraX-RotamerLibsDynameomics: 2.0 ChimeraX-RotamerLibsRichardson: 2.0 ChimeraX-SaveCommand: 1.5 ChimeraX-SchemeMgr: 1.0 ChimeraX-SDF: 2.0 ChimeraX-Segger: 1.0 ChimeraX-Segment: 1.0 ChimeraX-SelInspector: 1.0 ChimeraX-SeqView: 2.4.6 ChimeraX-Shape: 1.0.1 ChimeraX-Shell: 1.0 ChimeraX-Shortcuts: 1.1 ChimeraX-ShowAttr: 1.0 ChimeraX-ShowSequences: 1.0 ChimeraX-SideView: 1.0 ChimeraX-Smiles: 2.1 ChimeraX-SmoothLines: 1.0 ChimeraX-SpaceNavigator: 1.0 ChimeraX-StdCommands: 1.6.1 ChimeraX-STL: 1.0 ChimeraX-Storm: 1.0 ChimeraX-Struts: 1.0 ChimeraX-Surface: 1.0 ChimeraX-SwapAA: 2.0 ChimeraX-SwapRes: 2.1 ChimeraX-TapeMeasure: 1.0 ChimeraX-Test: 1.0 ChimeraX-Toolbar: 1.1 ChimeraX-ToolshedUtils: 1.2 ChimeraX-Tug: 1.0 ChimeraX-UI: 1.13.7 ChimeraX-uniprot: 2.2 ChimeraX-UnitCell: 1.0 ChimeraX-ViewDockX: 1.0.1 ChimeraX-VIPERdb: 1.0 ChimeraX-Vive: 1.1 ChimeraX-VolumeMenu: 1.0 ChimeraX-VTK: 1.0 ChimeraX-WavefrontOBJ: 1.0 ChimeraX-WebCam: 1.0 ChimeraX-WebServices: 1.0 ChimeraX-Zone: 1.0 colorama: 0.4.4 cxservices: 1.1 cycler: 0.11.0 Cython: 0.29.24 decorator: 5.1.0 distro: 1.6.0 docutils: 0.17.1 filelock: 3.0.12 funcparserlib: 0.3.6 grako: 3.16.5 h5py: 3.6.0 html2text: 2020.1.16 idna: 3.3 ihm: 0.21 imagecodecs: 2021.4.28 imagesize: 1.3.0 ipykernel: 5.5.5 ipython: 7.23.1 ipython-genutils: 0.2.0 jedi: 0.18.0 Jinja2: 3.0.1 jupyter-client: 6.1.12 jupyter-core: 4.9.1 kiwisolver: 1.3.2 line-profiler: 3.3.0 lxml: 4.6.3 lz4: 3.1.3 MarkupSafe: 2.0.1 matplotlib: 3.4.3 matplotlib-inline: 0.1.3 msgpack: 1.0.2 netCDF4: 1.5.7 networkx: 2.6.3 numexpr: 2.8.0 numpy: 1.21.2 openvr: 1.16.801 packaging: 21.3 ParmEd: 3.2.0 parso: 0.8.3 pexpect: 4.8.0 pickleshare: 0.7.5 Pillow: 8.3.2 pip: 21.2.4 pkginfo: 1.7.1 prompt-toolkit: 3.0.23 psutil: 5.8.0 ptyprocess: 0.7.0 pycollada: 0.7.1 pydicom: 2.1.2 Pygments: 2.10.0 PyOpenGL: 3.1.5 PyOpenGL-accelerate: 3.1.5 pyparsing: 3.0.6 PyQt5-commercial: 5.15.2 PyQt5-sip: 12.8.1 PyQtWebEngine-commercial: 5.15.2 python-dateutil: 2.8.2 pytz: 2021.3 pyzmq: 22.3.0 qtconsole: 5.1.1 QtPy: 1.11.3 RandomWords: 0.3.0 requests: 2.26.0 scipy: 1.7.1 setuptools: 57.5.0 sfftk-rw: 0.7.1 six: 1.16.0 snowballstemmer: 2.2.0 sortedcontainers: 2.4.0 Sphinx: 4.2.0 sphinx-autodoc-typehints: 1.12.0 sphinxcontrib-applehelp: 1.0.2 sphinxcontrib-blockdiag: 2.0.0 sphinxcontrib-devhelp: 1.0.2 sphinxcontrib-htmlhelp: 2.0.0 sphinxcontrib-jsmath: 1.0.1 sphinxcontrib-qthelp: 1.0.3 sphinxcontrib-serializinghtml: 1.1.5 suds-jurko: 0.6 tables: 3.6.1 tifffile: 2021.4.8 tinyarray: 1.2.3 tornado: 6.1 traitlets: 5.1.1 urllib3: 1.26.7 wcwidth: 0.2.5 webcolors: 1.11.1 wheel: 0.37.0 wheel-filename: 1.3.0
Change History (2)
comment:1 by , 13 months ago
Component: | Unassigned → Input/Output |
---|---|
Owner: | set to |
Platform: | → all |
Project: | → ChimeraX |
Status: | new → assigned |
Summary: | ChimeraX bug report submission → Crash saving PNG |
comment:2 by , 13 months ago
Resolution: | → can't reproduce |
---|---|
Status: | assigned → closed |
Note:
See TracTickets
for help on using tickets.