Opened 7 years ago

Last modified 5 years ago

#1339 assigned defect

Status messages fetching file do not appear on Windows 10

Reported by: Tom Goddard Owned by: Tom Goddard
Priority: moderate Milestone:
Component: Infrastructure Version:
Keywords: Cc: Conrad Huang
Blocked By: Blocking:
Notify when closed: Platform: all
Project: ChimeraX

Description

When fetching a large file "open 4v6s from eds" (130 Mbytes) which downloads slowly from PDBe taking 10 minutes, the status progress messages stop appearing as soon as the ChimeraX window title bar says "Not responding". The download continues but the status is frozen. Apparently the Windows 10 display manager does not update the window drawing in this not-responding state.

Ideally we want to be able to halt such a long download. So the best solution is probably to allow clicking a stop button to halt the download and that should keep the app in a responding state so status messages will appear. Chimera does this with a stop button in the lower left corner in front of the status bar.

Change History (1)

comment:1 by Tom Goddard, 5 years ago

This still happens in a test today, although if you don't click on the ChimeraX window then progress messages continue. Only once you click on the window or try to use the app does it say Not Responding and status messages cease.

Solution is still to implement a Stop button.

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