ChimeraX bug report submission

[kytimmons@…]

The following bug report has been submitted:
Platform:        Windows-10-10.0.19045
ChimeraX Version: 1.6.1 (2023-05-09 17:57:07 UTC)
Description
(Describe the actions that caused this problem to occur here)
I attempted to open various models, yet none of them open. Sometimes my models are not visible on the main screen either/

Log:
Startup Messages  
---  
note | available bundle cache has not been initialized yet  
  
UCSF ChimeraX version: 1.6.1 (2023-05-09)  
© 2016-2023 Regents of the University of California. All rights reserved.  
How to cite UCSF ChimeraX  
Updating list of available bundles failed: [SSL: CERTIFICATE_VERIFY_FAILED]
certificate verify failed: certificate has expired (_ssl.c:1129)  
Traceback (most recent call last):  
File "C:\ChimeraX\bin\lib\site-packages\chimerax\ui\statusbar.py", line 83, in
_expose_event  
self._create_opengl_context()  
File "C:\ChimeraX\bin\lib\site-packages\chimerax\ui\statusbar.py", line 116,
in _create_opengl_context  
r.initialize_opengl(lw, lh)  
File "C:\ChimeraX\bin\lib\site-packages\chimerax\graphics\opengl.py", line
1136, in initialize_opengl  
if self.framebuffer_depth_bits() != 24:  
File "C:\ChimeraX\bin\lib\site-packages\chimerax\graphics\opengl.py", line
619, in framebuffer_depth_bits  
return GL.glGetFramebufferAttachmentParameteriv(GL.GL_DRAW_FRAMEBUFFER,  
File "src/latebind.pyx", line 39, in
OpenGL_accelerate.latebind.LateBind.__call__  
File "src/wrapper.pyx", line 318, in
OpenGL_accelerate.wrapper.Wrapper.__call__  
File "src/wrapper.pyx", line 311, in
OpenGL_accelerate.wrapper.Wrapper.__call__  
File "C:\ChimeraX\bin\lib\site-packages\OpenGL\platform\baseplatform.py", line
415, in __call__  
return self( *args, **named )  
File "src/errorchecker.pyx", line 58, in
OpenGL_accelerate.errorchecker._ErrorChecker.glCheckError  
OpenGL.error.GLError: GLError(  
err = 1280,  
description = b'invalid enumerant',  
baseOperation = glGetFramebufferAttachmentParameteriv,  
pyArgs = (  
GL_DRAW_FRAMEBUFFER,  
GL_DEPTH,  
GL_FRAMEBUFFER_ATTACHMENT_DEPTH_SIZE,  
<object object at 0x000001934A93D2F0>,  
),  
cArgs = (  
GL_DRAW_FRAMEBUFFER,  
GL_DEPTH,  
GL_FRAMEBUFFER_ATTACHMENT_DEPTH_SIZE,  
array([0], dtype=int32),  
),  
cArguments = (  
GL_DRAW_FRAMEBUFFER,  
GL_DEPTH,  
GL_FRAMEBUFFER_ATTACHMENT_DEPTH_SIZE,  
array([0], dtype=int32),  
)  
)  
  
OpenGL.error.GLError: GLError(  
err = 1280,  
description = b'invalid enumerant',  
baseOperation = glGetFramebufferAttachmentParameteriv,  
pyArgs = (  
GL_DRAW_FRAMEBUFFER,  
GL_DEPTH,  
GL_FRAMEBUFFER_ATTACHMENT_DEPTH_SIZE,  
,  
),  
cArgs = (  
GL_DRAW_FRAMEBUFFER,  
GL_DEPTH,  
GL_FRAMEBUFFER_ATTACHMENT_DEPTH_SIZE,  
array([0], dtype=int32),  
),  
cArguments = (  
GL_DRAW_FRAMEBUFFER,  
GL_DEPTH,  
GL_FRAMEBUFFER_ATTACHMENT_DEPTH_SIZE,  
array([0], dtype=int32),  
)  
)  
  
File "src/errorchecker.pyx", line 58, in
OpenGL_accelerate.errorchecker._ErrorChecker.glCheckError  
  
See log for complete Python traceback.  
  

> open 8F76 format mmcif fromDatabase pdb

8f76 title:  
Human olfactory receptor OR51E2 bound to propionate in complex with miniGs399
[more info...]  
  
Chain information for 8f76 #1  
---  
Chain | Description | UniProt  
A | Olfactory receptor 51E2 | O51E2_HUMAN 2-320  
N | Nanobody 35 |  
X | Guanine nucleotide-binding protein G(s) subunit alpha isoforms short |
GNAS2_HUMAN 5-195 204-394  
Y | Guanine nucleotide-binding protein G(I)/G(S)/G(T) subunit beta-1 |
GBB1_HUMAN 2-340  
Z | Guanine nucleotide-binding protein G(I)/G(S)/G(O) subunit gamma-2 |
GBG2_HUMAN 1-71  
  
Non-standard residues in 8f76 #1  
---  
PPI — propanoic acid  
  
An error occurred in drawing the scene. Redrawing graphics is now stopped to
avoid a continuous stream of error messages. To restart graphics use the
command "graphics restart" after changing the settings that caused the error.  
  
GLError(  
err = 1280,  
description = b'invalid enumerant',  
baseOperation = glGetFramebufferAttachmentParameteriv,  
pyArgs = (  
GL_DRAW_FRAMEBUFFER,  
GL_DEPTH,  
GL_FRAMEBUFFER_ATTACHMENT_DEPTH_SIZE,  
<object object at 0x000001934A93D2F0>,  
),  
cArgs = (  
GL_DRAW_FRAMEBUFFER,  
GL_DEPTH,  
GL_FRAMEBUFFER_ATTACHMENT_DEPTH_SIZE,  
array([0], dtype=int32),  
),  
cArguments = (  
GL_DRAW_FRAMEBUFFER,  
GL_DEPTH,  
GL_FRAMEBUFFER_ATTACHMENT_DEPTH_SIZE,  
array([0], dtype=int32),  
)  
)  
  
Traceback (most recent call last):  
File "C:\ChimeraX\bin\lib\site-packages\chimerax\core\updateloop.py", line 73,
in draw_new_frame  
view.draw(check_for_changes = False)  
File "C:\ChimeraX\bin\lib\site-packages\chimerax\graphics\view.py", line 151,
in draw  
if not self._use_opengl():  
File "C:\ChimeraX\bin\lib\site-packages\chimerax\graphics\view.py", line 118,
in _use_opengl  
self._initialize_opengl()  
File "C:\ChimeraX\bin\lib\site-packages\chimerax\graphics\view.py", line 133,
in _initialize_opengl  
r.initialize_opengl(w, h)  
File "C:\ChimeraX\bin\lib\site-packages\chimerax\graphics\opengl.py", line
1136, in initialize_opengl  
if self.framebuffer_depth_bits() != 24:  
File "C:\ChimeraX\bin\lib\site-packages\chimerax\graphics\opengl.py", line
619, in framebuffer_depth_bits  
return GL.glGetFramebufferAttachmentParameteriv(GL.GL_DRAW_FRAMEBUFFER,  
File "src/latebind.pyx", line 39, in
OpenGL_accelerate.latebind.LateBind.__call__  
File "src/wrapper.pyx", line 318, in
OpenGL_accelerate.wrapper.Wrapper.__call__  
File "src/wrapper.pyx", line 311, in
OpenGL_accelerate.wrapper.Wrapper.__call__  
File "src/errorchecker.pyx", line 58, in
OpenGL_accelerate.errorchecker._ErrorChecker.glCheckError  
OpenGL.error.GLError: GLError(  
err = 1280,  
description = b'invalid enumerant',  
baseOperation = glGetFramebufferAttachmentParameteriv,  
pyArgs = (  
GL_DRAW_FRAMEBUFFER,  
GL_DEPTH,  
GL_FRAMEBUFFER_ATTACHMENT_DEPTH_SIZE,  
<object object at 0x000001934A93D2F0>,  
),  
cArgs = (  
GL_DRAW_FRAMEBUFFER,  
GL_DEPTH,  
GL_FRAMEBUFFER_ATTACHMENT_DEPTH_SIZE,  
array([0], dtype=int32),  
),  
cArguments = (  
GL_DRAW_FRAMEBUFFER,  
GL_DEPTH,  
GL_FRAMEBUFFER_ATTACHMENT_DEPTH_SIZE,  
array([0], dtype=int32),  
)  
)  
  




OpenGL version: 3.3.11672 Core Profile Forward-Compatible Context
OpenGL renderer: ATI Radeon HD 4300/4500 Series
OpenGL vendor: ATI Technologies Inc.

Python: 3.9.11
Locale: en_US.cp1252
Qt version: PyQt6 6.4.2, Qt 6.4.2
Qt runtime version: 6.4.3
Qt platform: windows

Manufacturer: Dell Inc.
Model: Inspiron 546 
OS: Microsoft Windows 10 Home (Build 19045)
Memory: 6,441,521,152
MaxProcessMemory: 137,438,953,344
CPU: 4 AMD Athlon(tm) II X4 630 Processor
OSLanguage: en-US

Installed Packages:
    alabaster: 0.7.13
    appdirs: 1.4.4
    asttokens: 2.2.1
    Babel: 2.12.1
    backcall: 0.2.0
    beautifulsoup4: 4.11.2
    blockdiag: 3.0.0
    build: 0.10.0
    certifi: 2023.5.7
    cftime: 1.6.2
    charset-normalizer: 3.1.0
    ChimeraX-AddCharge: 1.5.9.1
    ChimeraX-AddH: 2.2.5
    ChimeraX-AlignmentAlgorithms: 2.0.1
    ChimeraX-AlignmentHdrs: 3.3.1
    ChimeraX-AlignmentMatrices: 2.1
    ChimeraX-Alignments: 2.9.3
    ChimeraX-AlphaFold: 1.0
    ChimeraX-AltlocExplorer: 1.0.3
    ChimeraX-AmberInfo: 1.0
    ChimeraX-Arrays: 1.1
    ChimeraX-Atomic: 1.43.10
    ChimeraX-AtomicLibrary: 10.0.6
    ChimeraX-AtomSearch: 2.0.1
    ChimeraX-AxesPlanes: 2.3.2
    ChimeraX-BasicActions: 1.1.2
    ChimeraX-BILD: 1.0
    ChimeraX-BlastProtein: 2.1.2
    ChimeraX-BondRot: 2.0.1
    ChimeraX-BugReporter: 1.0.1
    ChimeraX-BuildStructure: 2.8
    ChimeraX-Bumps: 1.0
    ChimeraX-BundleBuilder: 1.2.2
    ChimeraX-ButtonPanel: 1.0.1
    ChimeraX-CageBuilder: 1.0.1
    ChimeraX-CellPack: 1.0
    ChimeraX-Centroids: 1.3.2
    ChimeraX-ChangeChains: 1.0.2
    ChimeraX-CheckWaters: 1.3.1
    ChimeraX-ChemGroup: 2.0.1
    ChimeraX-Clashes: 2.2.4
    ChimeraX-ColorActions: 1.0.3
    ChimeraX-ColorGlobe: 1.0
    ChimeraX-ColorKey: 1.5.3
    ChimeraX-CommandLine: 1.2.5
    ChimeraX-ConnectStructure: 2.0.1
    ChimeraX-Contacts: 1.0.1
    ChimeraX-Core: 1.6.1
    ChimeraX-CoreFormats: 1.1
    ChimeraX-coulombic: 1.4.2
    ChimeraX-Crosslinks: 1.0
    ChimeraX-Crystal: 1.0
    ChimeraX-CrystalContacts: 1.0.1
    ChimeraX-DataFormats: 1.2.3
    ChimeraX-Dicom: 1.2
    ChimeraX-DistMonitor: 1.4
    ChimeraX-DockPrep: 1.1.1
    ChimeraX-Dssp: 2.0
    ChimeraX-EMDB-SFF: 1.0
    ChimeraX-ESMFold: 1.0
    ChimeraX-FileHistory: 1.0.1
    ChimeraX-FunctionKey: 1.0.1
    ChimeraX-Geometry: 1.3
    ChimeraX-gltf: 1.0
    ChimeraX-Graphics: 1.1.1
    ChimeraX-Hbonds: 2.4
    ChimeraX-Help: 1.2.1
    ChimeraX-HKCage: 1.3
    ChimeraX-IHM: 1.1
    ChimeraX-ImageFormats: 1.2
    ChimeraX-IMOD: 1.0
    ChimeraX-IO: 1.0.1
    ChimeraX-ItemsInspection: 1.0.1
    ChimeraX-Label: 1.1.7
    ChimeraX-ListInfo: 1.1.1
    ChimeraX-Log: 1.1.5
    ChimeraX-LookingGlass: 1.1
    ChimeraX-Maestro: 1.8.2
    ChimeraX-Map: 1.1.4
    ChimeraX-MapData: 2.0
    ChimeraX-MapEraser: 1.0.1
    ChimeraX-MapFilter: 2.0.1
    ChimeraX-MapFit: 2.0
    ChimeraX-MapSeries: 2.1.1
    ChimeraX-Markers: 1.0.1
    ChimeraX-Mask: 1.0.2
    ChimeraX-MatchMaker: 2.0.12
    ChimeraX-MDcrds: 2.6
    ChimeraX-MedicalToolbar: 1.0.2
    ChimeraX-Meeting: 1.0.1
    ChimeraX-MLP: 1.1.1
    ChimeraX-mmCIF: 2.12
    ChimeraX-MMTF: 2.2
    ChimeraX-Modeller: 1.5.9
    ChimeraX-ModelPanel: 1.3.7
    ChimeraX-ModelSeries: 1.0.1
    ChimeraX-Mol2: 2.0
    ChimeraX-Mole: 1.0
    ChimeraX-Morph: 1.0.2
    ChimeraX-MouseModes: 1.2
    ChimeraX-Movie: 1.0
    ChimeraX-Neuron: 1.0
    ChimeraX-Nifti: 1.0
    ChimeraX-NRRD: 1.0
    ChimeraX-Nucleotides: 2.0.3
    ChimeraX-OpenCommand: 1.10.1
    ChimeraX-PDB: 2.7.2
    ChimeraX-PDBBio: 1.0
    ChimeraX-PDBLibrary: 1.0.2
    ChimeraX-PDBMatrices: 1.0
    ChimeraX-PickBlobs: 1.0.1
    ChimeraX-Positions: 1.0
    ChimeraX-PresetMgr: 1.1
    ChimeraX-PubChem: 2.1
    ChimeraX-ReadPbonds: 1.0.1
    ChimeraX-Registration: 1.1.1
    ChimeraX-RemoteControl: 1.0
    ChimeraX-RenderByAttr: 1.1
    ChimeraX-RenumberResidues: 1.1
    ChimeraX-ResidueFit: 1.0.1
    ChimeraX-RestServer: 1.1
    ChimeraX-RNALayout: 1.0
    ChimeraX-RotamerLibMgr: 3.0
    ChimeraX-RotamerLibsDunbrack: 2.0
    ChimeraX-RotamerLibsDynameomics: 2.0
    ChimeraX-RotamerLibsRichardson: 2.0
    ChimeraX-SaveCommand: 1.5.1
    ChimeraX-SchemeMgr: 1.0
    ChimeraX-SDF: 2.0.1
    ChimeraX-Segger: 1.0
    ChimeraX-Segment: 1.0.1
    ChimeraX-SelInspector: 1.0
    ChimeraX-SeqView: 2.8.3
    ChimeraX-Shape: 1.0.1
    ChimeraX-Shell: 1.0.1
    ChimeraX-Shortcuts: 1.1.1
    ChimeraX-ShowSequences: 1.0.1
    ChimeraX-SideView: 1.0.1
    ChimeraX-Smiles: 2.1
    ChimeraX-SmoothLines: 1.0
    ChimeraX-SpaceNavigator: 1.0
    ChimeraX-StdCommands: 1.10.3
    ChimeraX-STL: 1.0.1
    ChimeraX-Storm: 1.0
    ChimeraX-StructMeasure: 1.1.2
    ChimeraX-Struts: 1.0.1
    ChimeraX-Surface: 1.0.1
    ChimeraX-SwapAA: 2.0.1
    ChimeraX-SwapRes: 2.2.1
    ChimeraX-TapeMeasure: 1.0
    ChimeraX-Test: 1.0
    ChimeraX-Toolbar: 1.1.2
    ChimeraX-ToolshedUtils: 1.2.1
    ChimeraX-Topography: 1.0
    ChimeraX-Tug: 1.0.1
    ChimeraX-UI: 1.28.4
    ChimeraX-uniprot: 2.2.2
    ChimeraX-UnitCell: 1.0.1
    ChimeraX-ViewDockX: 1.2
    ChimeraX-VIPERdb: 1.0
    ChimeraX-Vive: 1.1
    ChimeraX-VolumeMenu: 1.0.1
    ChimeraX-VTK: 1.0
    ChimeraX-WavefrontOBJ: 1.0
    ChimeraX-WebCam: 1.0.2
    ChimeraX-WebServices: 1.1.1
    ChimeraX-Zone: 1.0.1
    colorama: 0.4.6
    comm: 0.1.3
    comtypes: 1.1.14
    contourpy: 1.0.7
    cxservices: 1.2.2
    cycler: 0.11.0
    Cython: 0.29.33
    debugpy: 1.6.7
    decorator: 5.1.1
    docutils: 0.19
    executing: 1.2.0
    filelock: 3.9.0
    fonttools: 4.39.3
    funcparserlib: 1.0.1
    grako: 3.16.5
    h5py: 3.8.0
    html2text: 2020.1.16
    idna: 3.4
    ihm: 0.35
    imagecodecs: 2022.9.26
    imagesize: 1.4.1
    importlib-metadata: 6.6.0
    ipykernel: 6.21.1
    ipython: 8.10.0
    ipython-genutils: 0.2.0
    ipywidgets: 8.0.6
    jedi: 0.18.2
    Jinja2: 3.1.2
    jupyter-client: 8.0.2
    jupyter-core: 5.3.0
    jupyterlab-widgets: 3.0.7
    kiwisolver: 1.4.4
    line-profiler: 4.0.2
    lxml: 4.9.2
    lz4: 4.3.2
    MarkupSafe: 2.1.2
    matplotlib: 3.6.3
    matplotlib-inline: 0.1.6
    msgpack: 1.0.4
    nest-asyncio: 1.5.6
    netCDF4: 1.6.2
    networkx: 2.8.8
    nibabel: 5.0.1
    nptyping: 2.5.0
    numexpr: 2.8.4
    numpy: 1.23.5
    openvr: 1.23.701
    packaging: 23.1
    ParmEd: 3.4.3
    parso: 0.8.3
    pep517: 0.13.0
    pickleshare: 0.7.5
    Pillow: 9.3.0
    pip: 23.0
    pkginfo: 1.9.6
    platformdirs: 3.5.0
    prompt-toolkit: 3.0.38
    psutil: 5.9.4
    pure-eval: 0.2.2
    pycollada: 0.7.2
    pydicom: 2.3.0
    Pygments: 2.14.0
    pynrrd: 1.0.0
    PyOpenGL: 3.1.5
    PyOpenGL-accelerate: 3.1.5
    pyparsing: 3.0.9
    pyproject-hooks: 1.0.0
    PyQt6-commercial: 6.4.2
    PyQt6-Qt6: 6.4.3
    PyQt6-sip: 13.4.1
    PyQt6-WebEngine-commercial: 6.4.0
    PyQt6-WebEngine-Qt6: 6.4.3
    python-dateutil: 2.8.2
    pytz: 2023.3
    pywin32: 305
    pyzmq: 25.0.2
    qtconsole: 5.4.0
    QtPy: 2.3.1
    RandomWords: 0.4.0
    requests: 2.28.2
    scipy: 1.9.3
    setuptools: 67.4.0
    sfftk-rw: 0.7.3
    six: 1.16.0
    snowballstemmer: 2.2.0
    sortedcontainers: 2.4.0
    soupsieve: 2.4.1
    sphinx: 6.1.3
    sphinx-autodoc-typehints: 1.22
    sphinxcontrib-applehelp: 1.0.4
    sphinxcontrib-blockdiag: 3.0.0
    sphinxcontrib-devhelp: 1.0.2
    sphinxcontrib-htmlhelp: 2.0.1
    sphinxcontrib-jsmath: 1.0.1
    sphinxcontrib-qthelp: 1.0.3
    sphinxcontrib-serializinghtml: 1.1.5
    stack-data: 0.6.2
    tables: 3.7.0
    tcia-utils: 1.2.0
    tifffile: 2022.10.10
    tinyarray: 1.2.4
    tomli: 2.0.1
    tornado: 6.3.1
    traitlets: 5.9.0
    typing-extensions: 4.5.0
    tzdata: 2023.3
    urllib3: 1.26.15
    wcwidth: 0.2.6
    webcolors: 1.12
    wheel: 0.38.4
    wheel-filename: 1.4.1
    widgetsnbextension: 4.0.7
    WMI: 1.5.1
    zipp: 3.15.0

[Tom Goddard]

ChimeraX won't work because your computer graphics driver has problems. Your AMD Radeon graphics driver version 3.3.11672 is more than 10 years old.

The only solution is to update your graphics driver.