Opened 2 years ago

Closed 2 years ago

#9822 closed defect (can't reproduce)

Getting this error upon hitting "Accept" in the user agreement; tried an older version, same thing. Is this a local firewall problem?

Reported by: Pages@… Owned by: Eric Pettersen
Priority: normal Milestone:
Component: Infrastructure Version:
Keywords: Cc:
Blocked By: Blocking:
Notify when closed: Platform: all
Project: ChimeraX

Description 

[cid:cafa4b43-8ab0-4dae-a72a-cc53faf9dcba]

Added by email2trac

Attachments (1)

image.png​ (16.1 KB ) - added by Pages@… 2 years ago.
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Change History (3)

by Pages@…, 2 years ago

Attachment: image.png​ added

Added by email2trac

comment:1 by Eric Pettersen, 2 years ago

Component: Unassigned → Infrastructure
Owner: set to Eric Pettersen
Platform: → all
Project: → ChimeraX
Status: new → accepted

comment:2 by Eric Pettersen, 2 years ago

Resolution: → can't reproduce
Status: accepted → closed

Hi Shallee,

Thanks for reporting this problem. I just tried this and it worked for me, and no one else has reported this issue, so it must have been some kind of temporary problem with our servers. Please try again (and let me know if it still fails).

--Eric

Eric Pettersen
UCSF Computer Graphics Lab

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