Opened 2 years ago

Closed 2 years ago

#9369 closed defect (can't reproduce)

Crash showing save dialog

Reported by: hellmich@… Owned by: Eric Pettersen
Priority: normal Milestone:
Component: Input/Output Version:
Keywords: Cc: Tristan Croll
Blocked By: Blocking:
Notify when closed: Platform: all
Project: ChimeraX

Description 

The following bug report has been submitted:
Platform:        Linux-5.4.0-150-generic-x86_64-with-glibc2.27
ChimeraX Version: 1.3 (2021-12-08 23:08:33 UTC)
Description
Last time you used ChimeraX it crashed.
ChimeraX crashed while I wanted to save a PDB.
Fatal Python error: Segmentation fault

Current thread 0x00007f0c5f4f0680 (most recent call first):
  File "/usr/lib/ucsf-chimerax/lib/python3.9/site-packages/chimerax/save_command/dialog.py", line 39 in display
  File "/usr/lib/ucsf-chimerax/lib/python3.9/site-packages/chimerax/save_command/dialog.py", line 127 in show_save_file_dialog
  File "/usr/lib/ucsf-chimerax/lib/python3.9/site-packages/chimerax/save_command/dialog.py", line 116 in 
  File "/usr/lib/ucsf-chimerax/lib/python3.9/site-packages/chimerax/ui/gui.py", line 301 in event_loop
  File "/usr/lib/ucsf-chimerax/lib/python3.9/site-packages/ChimeraX_main.py", line 867 in init
  File "/usr/lib/ucsf-chimerax/lib/python3.9/site-packages/ChimeraX_main.py", line 1018 in 
  File "/usr/lib/ucsf-chimerax/lib/python3.9/runpy.py", line 87 in _run_code
  File "/usr/lib/ucsf-chimerax/lib/python3.9/runpy.py", line 197 in _run_module_as_main
===== Log before crash start =====
UCSF ChimeraX version: 1.3 (2021-12-08)  
© 2016-2021 Regents of the University of California. All rights reserved.  
How to cite UCSF ChimeraX  

> open
> /home/master/Desktop/cryo_EM_refinement/EctI_fitJ112_real_space_refined_023-coot-7.pdb
> /home/master/Desktop/cryo_EM_refinement/cryosparc_P2_cryosparc_P346_J112_010_volume_map_sharp.mrc

Chain information for EctI_fitJ112_real_space_refined_023-coot-7.pdb #1  
---  
Chain | Description  
A | No description available  
  
Opened cryosparc_P2_cryosparc_P346_J112_010_volume_map_sharp.mrc as #2, grid
size 256,256,256, pixel 1.15, shown at level 0.293, step 1, values float32  

> volume #2 level 1.515

> volume #2 style mesh

> toolshed show

Downloading bundle ChimeraX_ISOLDE-1.3-cp39-cp39-manylinux_2_17_x86_64.whl  

> ui tool show ISOLDE

> set selectionWidth 4

ISOLDE: Checking and correcting nomenclature for (pseudo)symmetric side
chains...  
ISOLDE: Corrected atom nomenclature of 20 residues in model #1 to IUPAC-IUB
standards.  
Chain information for EctI_fitJ112_real_space_refined_023-coot-7.pdb  
---  
Chain | Description  
1.2/A | No description available  
  
Done loading forcefield  

WARNING Qt AtSpiAdaptor: Accessible invalid: QAccessibleInterface(0x850e450
invalid) "/org/a11y/atspi/accessible/2147484459"  

Opened cryosparc_P2_cryosparc_P346_J112_010_volume_map_sharp.mrc as #1.1.1.1,
grid size 256,256,256, pixel 1.15, shown at step 1, values float32  

QSpiApplication::keyEventError "org.freedesktop.DBus.Error.NoReply" "Did not
receive a reply. Possible causes include: the remote application did not send
a reply, the message bus security policy blocked the reply, the reply timeout
expired, or the network connection was broken."  

QSpiApplication::notifyKeyboardListenerCallback with no queued key called  

> addh

Summary of feedback from adding hydrogens to
EctI_fitJ112_real_space_refined_023-coot-7.pdb #1.2  
---  
notes | No usable SEQRES records for
EctI_fitJ112_real_space_refined_023-coot-7.pdb (#1.2) chain A; guessing
termini instead  
Chain-initial residues that are actual N termini: /A MET 1  
Chain-initial residues that are not actual N termini: /A PHE 226, /A GLU 318  
Chain-final residues that are actual C termini:  
Chain-final residues that are not actual C termini: /A ALA 470, /A GLU 214, /A
TYR 299  
365 hydrogen bonds  
Adding 'H' to /A PHE 226  
Adding 'H' to /A GLU 318  
/A ALA 470 is not terminus, removing H atom from 'C'  
3447 hydrogens added  
  

> hide HC

> select #1.2

6777 atoms, 6858 bonds, 2 pseudobonds, 441 residues, 6 models selected  
ISOLDE: started sim  

> volume #1.1.1.1 level 1.021

ISOLDE: Checking and correcting nomenclature for (pseudo)symmetric side
chains...  
ISOLDE: Corrected atom nomenclature of 8 residues in model #1.2 to IUPAC-IUB
standards.  
ISOLDE: stopped sim  
ISOLDE: started sim  
ISOLDE: Checking and correcting nomenclature for (pseudo)symmetric side
chains...  
ISOLDE: Corrected atom nomenclature of 1 residues in model #1.2 to IUPAC-IUB
standards.  
ISOLDE: stopped sim  
ISOLDE: started sim  
ISOLDE: Checking and correcting nomenclature for (pseudo)symmetric side
chains...  
ISOLDE: stopped sim  

> select clear

ISOLDE: started sim  
ISOLDE: Checking and correcting nomenclature for (pseudo)symmetric side
chains...  
ISOLDE: stopped sim  
ISOLDE: started sim  
ISOLDE: Checking and correcting nomenclature for (pseudo)symmetric side
chains...  
ISOLDE: stopped sim  

QSpiApplication::keyEventError "org.freedesktop.DBus.Error.NoReply" "Did not
receive a reply. Possible causes include: the remote application did not send
a reply, the message bus security policy blocked the reply, the reply timeout
expired, or the network connection was broken."  

ISOLDE: started sim  

WARNING Qt AtSpiAdaptor: Accessible invalid:
QAccessibleInterface(0x7f0c28014430 invalid)
"/org/a11y/atspi/accessible/2147484999"  

WARNING Qt AtSpiAdaptor: Accessible invalid: QAccessibleInterface(0x86058e0
invalid) "/org/a11y/atspi/accessible/2147485004"  

WARNING Qt AtSpiAdaptor: Accessible invalid:
QAccessibleInterface(0x7f0c28014430 invalid)
"/org/a11y/atspi/accessible/2147484999"  

WARNING Qt AtSpiAdaptor: Accessible invalid: QAccessibleInterface(0x86058e0
invalid) "/org/a11y/atspi/accessible/2147485004"  

WARNING Qt AtSpiAdaptor: Accessible invalid:
QAccessibleInterface(0x7f0c28014430 invalid)
"/org/a11y/atspi/accessible/2147484999"  

WARNING Qt AtSpiAdaptor: Accessible invalid: QAccessibleInterface(0x86058e0
invalid) "/org/a11y/atspi/accessible/2147485004"  

WARNING Qt AtSpiAdaptor: Accessible invalid:
QAccessibleInterface(0x7f0c28014430 invalid)
"/org/a11y/atspi/accessible/2147484999"  

WARNING Qt AtSpiAdaptor: Accessible invalid: QAccessibleInterface(0xd7e7750
invalid) "/org/a11y/atspi/accessible/2147485000"  

WARNING Qt AtSpiAdaptor: Accessible invalid: QAccessibleInterface(0x86058e0
invalid) "/org/a11y/atspi/accessible/2147485004"  

WARNING Qt AtSpiAdaptor: Accessible invalid: QAccessibleInterface(0xd7e7750
invalid) "/org/a11y/atspi/accessible/2147485000"  

WARNING Qt AtSpiAdaptor: Accessible invalid: QAccessibleInterface(0x86058e0
invalid) "/org/a11y/atspi/accessible/2147485004"  

WARNING Qt AtSpiAdaptor: Accessible invalid: QAccessibleInterface(0xd7e7750
invalid) "/org/a11y/atspi/accessible/2147485000"  

WARNING Qt AtSpiAdaptor: Accessible invalid: QAccessibleInterface(0x86058e0
invalid) "/org/a11y/atspi/accessible/2147485004"  

WARNING Qt AtSpiAdaptor: Accessible invalid: QAccessibleInterface(0xd7e7750
invalid) "/org/a11y/atspi/accessible/2147485000"  

WARNING Qt AtSpiAdaptor: Accessible invalid: QAccessibleInterface(0x146d7420
invalid) "/org/a11y/atspi/accessible/2147485001"  

WARNING Qt AtSpiAdaptor: Accessible invalid: QAccessibleInterface(0x86058e0
invalid) "/org/a11y/atspi/accessible/2147485004"  

WARNING Qt AtSpiAdaptor: Accessible invalid: QAccessibleInterface(0x146d7420
invalid) "/org/a11y/atspi/accessible/2147485001"  

WARNING Qt AtSpiAdaptor: Accessible invalid: QAccessibleInterface(0x86058e0
invalid) "/org/a11y/atspi/accessible/2147485004"  

WARNING Qt AtSpiAdaptor: Accessible invalid: QAccessibleInterface(0x146d7420
invalid) "/org/a11y/atspi/accessible/2147485001"  

WARNING Qt AtSpiAdaptor: Accessible invalid: QAccessibleInterface(0x4f428b0
invalid) "/org/a11y/atspi/accessible/2147485002"  

WARNING Qt AtSpiAdaptor: Accessible invalid: QAccessibleInterface(0x86058e0
invalid) "/org/a11y/atspi/accessible/2147485004"  

WARNING Qt AtSpiAdaptor: Accessible invalid: QAccessibleInterface(0x4f428b0
invalid) "/org/a11y/atspi/accessible/2147485002"  

WARNING Qt AtSpiAdaptor: Accessible invalid: QAccessibleInterface(0x86058e0
invalid) "/org/a11y/atspi/accessible/2147485004"  

WARNING Qt AtSpiAdaptor: Accessible invalid: QAccessibleInterface(0x4f428b0
invalid) "/org/a11y/atspi/accessible/2147485002"  

WARNING Qt AtSpiAdaptor: Accessible invalid: QAccessibleInterface(0x1085c710
invalid) "/org/a11y/atspi/accessible/2147485003"  

WARNING Qt AtSpiAdaptor: Accessible invalid: QAccessibleInterface(0x86058e0
invalid) "/org/a11y/atspi/accessible/2147485004"  

WARNING Qt AtSpiAdaptor: Accessible invalid: QAccessibleInterface(0x1085c710
invalid) "/org/a11y/atspi/accessible/2147485003"  

WARNING Qt AtSpiAdaptor: Accessible invalid: QAccessibleInterface(0x86058e0
invalid) "/org/a11y/atspi/accessible/2147485004"  

WARNING Qt AtSpiAdaptor: Accessible invalid: QAccessibleInterface(0x1085c710
invalid) "/org/a11y/atspi/accessible/2147485003"  

WARNING Qt AtSpiAdaptor: Accessible invalid: QAccessibleInterface(0x86058e0
invalid) "/org/a11y/atspi/accessible/2147485004"  

ISOLDE: Checking and correcting nomenclature for (pseudo)symmetric side
chains...  
ISOLDE: stopped sim  

WARNING Qt AtSpiAdaptor: Accessible invalid: QAccessibleInterface(0x86058e0
invalid) "/org/a11y/atspi/accessible/2147485004"  

> select clear

ISOLDE: started sim  
ISOLDE: Checking and correcting nomenclature for (pseudo)symmetric side
chains...  
ISOLDE: stopped sim  
inotify_add_watch(/home/master/Desktop/cryo_EM_refinement) failed: (No space
left on device)  
inotify_add_watch(/home/master/Desktop/cryo_EM_refinement/coot) failed: (No
space left on device)  

QAccessibleTree::indexFromLogical: invalid index: -1 0 for
QTreeView(0x7f347c0, name="treeView")  

Requested invalid tree cell: -1 0  


===== Log before crash end =====

Log:
UCSF ChimeraX version: 1.3 (2021-12-08)  
© 2016-2021 Regents of the University of California. All rights reserved.  
How to cite UCSF ChimeraX  

> ui tool show Registration

Thank you for registering your copy of ChimeraX. By providing the information
requested you will be helping us document the impact this software is having
in the scientific community. The information you supplied will only be used
for reporting summary usage statistics; no individual data will be released.  

Failed to subscribed hellmich@biochem.uni-frankfurt.de to the ChimeraX
announcements list: HTTP Error 404: Not Found  

QSpiApplication::keyEventError "org.freedesktop.DBus.Error.NoReply" "Did not
receive a reply. Possible causes include: the remote application did not send
a reply, the message bus security policy blocked the reply, the reply timeout
expired, or the network connection was broken."  

[Repeated 2 time(s)]




OpenGL version: 3.3.0 NVIDIA 470.182.03
OpenGL renderer: NVIDIA GeForce GTX 1080/PCIe/SSE2
OpenGL vendor: NVIDIA Corporation
Manufacturer: Micro-Star International Co., Ltd.
Model: MS-7B45
OS: Ubuntu 18.04 bionic
Architecture: 64bit ELF
Virutal Machine: none
CPU: 12 Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz
Cache Size: 12288 KB
Memory:
	              total        used        free      shared  buff/cache   available
	Mem:            15G        1.5G         11G         53M        2.1G         13G
	Swap:          2.0G          0B        2.0G

Graphics:
	01:00.0 VGA compatible controller [0300]: NVIDIA Corporation GP104 [GeForce GTX 1080] [10de:1b80] (rev a1)	
	Subsystem: Gigabyte Technology Co., Ltd GP104 [GeForce GTX 1080] [1458:3717]	
	Kernel driver in use: nvidia
Locale: ('en_US', 'UTF-8')
PyQt5 5.15.2, Qt 5.15.2
Installed Packages:
    alabaster: 0.7.12
    appdirs: 1.4.4
    Babel: 2.9.1
    backcall: 0.2.0
    blockdiag: 2.0.1
    certifi: 2021.10.8
    cftime: 1.5.1.1
    charset-normalizer: 2.0.9
    ChimeraX-AddCharge: 1.2.2
    ChimeraX-AddH: 2.1.11
    ChimeraX-AlignmentAlgorithms: 2.0
    ChimeraX-AlignmentHdrs: 3.2
    ChimeraX-AlignmentMatrices: 2.0
    ChimeraX-Alignments: 2.2.3
    ChimeraX-AlphaFold: 1.0
    ChimeraX-AltlocExplorer: 1.0.1
    ChimeraX-AmberInfo: 1.0
    ChimeraX-Arrays: 1.0
    ChimeraX-Atomic: 1.31
    ChimeraX-AtomicLibrary: 4.2
    ChimeraX-AtomSearch: 2.0
    ChimeraX-AtomSearchLibrary: 1.0
    ChimeraX-AxesPlanes: 2.0
    ChimeraX-BasicActions: 1.1
    ChimeraX-BILD: 1.0
    ChimeraX-BlastProtein: 2.0
    ChimeraX-BondRot: 2.0
    ChimeraX-BugReporter: 1.0
    ChimeraX-BuildStructure: 2.6.1
    ChimeraX-Bumps: 1.0
    ChimeraX-BundleBuilder: 1.1
    ChimeraX-ButtonPanel: 1.0
    ChimeraX-CageBuilder: 1.0
    ChimeraX-CellPack: 1.0
    ChimeraX-Centroids: 1.2
    ChimeraX-ChemGroup: 2.0
    ChimeraX-Clashes: 2.2.2
    ChimeraX-Clipper: 0.17.0
    ChimeraX-ColorActions: 1.0
    ChimeraX-ColorGlobe: 1.0
    ChimeraX-ColorKey: 1.5
    ChimeraX-CommandLine: 1.1.5
    ChimeraX-ConnectStructure: 2.0
    ChimeraX-Contacts: 1.0
    ChimeraX-Core: 1.3
    ChimeraX-CoreFormats: 1.1
    ChimeraX-coulombic: 1.3.2
    ChimeraX-Crosslinks: 1.0
    ChimeraX-Crystal: 1.0
    ChimeraX-CrystalContacts: 1.0
    ChimeraX-DataFormats: 1.2.2
    ChimeraX-Dicom: 1.0
    ChimeraX-DistMonitor: 1.1.5
    ChimeraX-DistUI: 1.0
    ChimeraX-Dssp: 2.0
    ChimeraX-EMDB-SFF: 1.0
    ChimeraX-ExperimentalCommands: 1.0
    ChimeraX-FileHistory: 1.0
    ChimeraX-FunctionKey: 1.0
    ChimeraX-Geometry: 1.1
    ChimeraX-gltf: 1.0
    ChimeraX-Graphics: 1.1
    ChimeraX-Hbonds: 2.1.2
    ChimeraX-Help: 1.2
    ChimeraX-HKCage: 1.3
    ChimeraX-IHM: 1.1
    ChimeraX-ImageFormats: 1.2
    ChimeraX-IMOD: 1.0
    ChimeraX-IO: 1.0.1
    ChimeraX-ISOLDE: 1.3
    ChimeraX-ItemsInspection: 1.0
    ChimeraX-Label: 1.1
    ChimeraX-LinuxSupport: 1.0
    ChimeraX-ListInfo: 1.1.1
    ChimeraX-Log: 1.1.4
    ChimeraX-LookingGlass: 1.1
    ChimeraX-Maestro: 1.8.1
    ChimeraX-Map: 1.1
    ChimeraX-MapData: 2.0
    ChimeraX-MapEraser: 1.0
    ChimeraX-MapFilter: 2.0
    ChimeraX-MapFit: 2.0
    ChimeraX-MapSeries: 2.1
    ChimeraX-Markers: 1.0
    ChimeraX-Mask: 1.0
    ChimeraX-MatchMaker: 2.0.4
    ChimeraX-MDcrds: 2.6
    ChimeraX-MedicalToolbar: 1.0.1
    ChimeraX-Meeting: 1.0
    ChimeraX-MLP: 1.1
    ChimeraX-mmCIF: 2.4
    ChimeraX-MMTF: 2.1
    ChimeraX-Modeller: 1.2.6
    ChimeraX-ModelPanel: 1.2.1
    ChimeraX-ModelSeries: 1.0
    ChimeraX-Mol2: 2.0
    ChimeraX-Morph: 1.0
    ChimeraX-MouseModes: 1.1
    ChimeraX-Movie: 1.0
    ChimeraX-Neuron: 1.0
    ChimeraX-Nucleotides: 2.0.2
    ChimeraX-OpenCommand: 1.7
    ChimeraX-PDB: 2.6.5
    ChimeraX-PDBBio: 1.0
    ChimeraX-PDBLibrary: 1.0.2
    ChimeraX-PDBMatrices: 1.0
    ChimeraX-PickBlobs: 1.0
    ChimeraX-Positions: 1.0
    ChimeraX-PresetMgr: 1.0.1
    ChimeraX-PubChem: 2.1
    ChimeraX-ReadPbonds: 1.0.1
    ChimeraX-Registration: 1.1
    ChimeraX-RemoteControl: 1.0
    ChimeraX-ResidueFit: 1.0
    ChimeraX-RestServer: 1.1
    ChimeraX-RNALayout: 1.0
    ChimeraX-RotamerLibMgr: 2.0.1
    ChimeraX-RotamerLibsDunbrack: 2.0
    ChimeraX-RotamerLibsDynameomics: 2.0
    ChimeraX-RotamerLibsRichardson: 2.0
    ChimeraX-SaveCommand: 1.5
    ChimeraX-SchemeMgr: 1.0
    ChimeraX-SDF: 2.0
    ChimeraX-Segger: 1.0
    ChimeraX-Segment: 1.0
    ChimeraX-SelInspector: 1.0
    ChimeraX-SeqView: 2.4.6
    ChimeraX-Shape: 1.0.1
    ChimeraX-Shell: 1.0
    ChimeraX-Shortcuts: 1.1
    ChimeraX-ShowAttr: 1.0
    ChimeraX-ShowSequences: 1.0
    ChimeraX-SideView: 1.0
    ChimeraX-Smiles: 2.1
    ChimeraX-SmoothLines: 1.0
    ChimeraX-SpaceNavigator: 1.0
    ChimeraX-StdCommands: 1.6.1
    ChimeraX-STL: 1.0
    ChimeraX-Storm: 1.0
    ChimeraX-Struts: 1.0
    ChimeraX-Surface: 1.0
    ChimeraX-SwapAA: 2.0
    ChimeraX-SwapRes: 2.1
    ChimeraX-TapeMeasure: 1.0
    ChimeraX-Test: 1.0
    ChimeraX-Toolbar: 1.1
    ChimeraX-ToolshedUtils: 1.2
    ChimeraX-Tug: 1.0
    ChimeraX-UI: 1.13.7
    ChimeraX-uniprot: 2.2
    ChimeraX-UnitCell: 1.0
    ChimeraX-ViewDockX: 1.0.1
    ChimeraX-VIPERdb: 1.0
    ChimeraX-Vive: 1.1
    ChimeraX-VolumeMenu: 1.0
    ChimeraX-VTK: 1.0
    ChimeraX-WavefrontOBJ: 1.0
    ChimeraX-WebCam: 1.0
    ChimeraX-WebServices: 1.0
    ChimeraX-Zone: 1.0
    colorama: 0.4.4
    cxservices: 1.1
    cycler: 0.11.0
    Cython: 0.29.24
    decorator: 5.1.0
    distro: 1.6.0
    docutils: 0.17.1
    filelock: 3.0.12
    funcparserlib: 0.3.6
    grako: 3.16.5
    h5py: 3.6.0
    html2text: 2020.1.16
    idna: 3.3
    ihm: 0.21
    imagecodecs: 2021.4.28
    imagesize: 1.3.0
    ipykernel: 5.5.5
    ipython: 7.23.1
    ipython-genutils: 0.2.0
    jedi: 0.18.0
    Jinja2: 3.0.1
    jupyter-client: 6.1.12
    jupyter-core: 4.9.1
    kiwisolver: 1.3.2
    line-profiler: 3.3.0
    lxml: 4.6.3
    lz4: 3.1.3
    MarkupSafe: 2.0.1
    matplotlib: 3.4.3
    matplotlib-inline: 0.1.3
    msgpack: 1.0.2
    netCDF4: 1.5.7
    networkx: 2.6.3
    numexpr: 2.8.0
    numpy: 1.21.2
    openvr: 1.16.801
    packaging: 21.3
    ParmEd: 3.2.0
    parso: 0.8.3
    pexpect: 4.8.0
    pickleshare: 0.7.5
    Pillow: 8.3.2
    pip: 21.2.4
    pkginfo: 1.7.1
    prompt-toolkit: 3.0.23
    psutil: 5.8.0
    ptyprocess: 0.7.0
    pycollada: 0.7.1
    pydicom: 2.1.2
    Pygments: 2.10.0
    PyOpenGL: 3.1.5
    PyOpenGL-accelerate: 3.1.5
    pyparsing: 3.0.6
    PyQt5-commercial: 5.15.2
    PyQt5-sip: 12.8.1
    PyQtWebEngine-commercial: 5.15.2
    python-dateutil: 2.8.2
    pytz: 2021.3
    pyzmq: 22.3.0
    qtconsole: 5.1.1
    QtPy: 1.11.3
    RandomWords: 0.3.0
    requests: 2.26.0
    scipy: 1.7.1
    setuptools: 57.5.0
    sfftk-rw: 0.7.1
    six: 1.16.0
    snowballstemmer: 2.2.0
    sortedcontainers: 2.4.0
    Sphinx: 4.2.0
    sphinx-autodoc-typehints: 1.12.0
    sphinxcontrib-applehelp: 1.0.2
    sphinxcontrib-blockdiag: 2.0.0
    sphinxcontrib-devhelp: 1.0.2
    sphinxcontrib-htmlhelp: 2.0.0
    sphinxcontrib-jsmath: 1.0.1
    sphinxcontrib-qthelp: 1.0.3
    sphinxcontrib-serializinghtml: 1.1.5
    suds-jurko: 0.6
    tables: 3.6.1
    tifffile: 2021.4.8
    tinyarray: 1.2.3
    tornado: 6.1
    traitlets: 5.1.1
    urllib3: 1.26.7
    wcwidth: 0.2.5
    webcolors: 1.11.1
    wheel: 0.37.0
    wheel-filename: 1.3.0

Change History (3)

comment:1 by Eric Pettersen, 2 years ago

Cc: Tristan Croll added
Component: Unassigned → Input/Output
Owner: set to Eric Pettersen
Platform: → all
Project: → ChimeraX
Status: new → accepted
Summary: ChimeraX bug report submission → Crash showing save dialog

comment:2 by Eric Pettersen, 2 years ago

Hi Yvonne,

Thanks for reporting this problem. This looks to be a problem with the Qt windowing toolkit that ChimeraX uses. The only practical solution is for you to upgrade to a newer version of ChimeraX (current version is 1.6.1 -- you are using 1.3) and a newer ISOLDE. The current version of ChimeraX uses a newer version of the Qt toolkit and the newest ISOLDE has completely rewritten its user interface. These updates have a good chance of just fixing your problem. Even if it doesn't, we have no ability to fix problem in old versions of ChimeraX/ISOLDE, so reporting the problem in the current version will be helpful.

--Eric

Eric Pettersen
UCSF Computer Graphics Lab

comment:3 by Eric Pettersen, 2 years ago

Resolution: → can't reproduce
Status: accepted → closed
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