Opened 2 years ago

Last modified 2 years ago

#9026 accepted defect

Site down

Reported by: matt.jaremko@… Owned by: Eric Pettersen
Priority: normal Milestone:
Component: Infrastructure Version:
Keywords: Cc:
Blocked By: Blocking:
Notify when closed: Platform: all
Project: ChimeraX

Description

Hello ChimeraX Team,

The chimerax site is down:
https://www.cgl.ucsf.edu/chimerax/download.html

Do you know when it will be back up?

Thank you!
Matt

Matt J. Jaremko, Ph.D. (He|Him)
Senior Scientist | Protein & Structural Chemistry
Merck Research Labs | 2000 Galloping Hill Rd. | Kenilworth, NJ 07033
Office:  908.740.5613 | Cell:  808.741.6277 | Email:  matt.jaremko@merck.com<mailto:matt.jaremko@merck.com>

This e-mail message, together with any attachments, contains information of Merck & Co., Inc. (126 East Lincoln Ave., P.O. Box 2000, Rahway, NJ USA 07065) and/or its affiliates, that may be confidential, proprietary copyrighted and/or legally privileged.   (Direct contact information for affiliates is available at - Contact us - MSD<https://www.msd.com/contact-us/>.)  It is intended solely for the use of the individual or entity named on this message. If you are not the intended recipient, and have received this message in error, please notify us immediately by reply e-mail and then delete it from your system.

Change History (2)

comment:1 by Eric Pettersen, 2 years ago

Component: UnassignedInfrastructure
Owner: set to Eric Pettersen
Platform: all
Project: ChimeraX
Status: newaccepted

Hi Matt,

The site was down due to a scheduled power outage followed by server maintenance, as announced on the chimerax-users and chimerax-announce mailing lists. It was down longer than anticipated though. I see you've signed up for the chimerax-announce list, so you should get notifications about downtime directly henceforward. Sorry you got blindsided by the downtime.

--Eric

Eric Pettersen
UCSF Computer Graphics Lab

in reply to:  2 ; comment:2 by matt.jaremko@…, 2 years ago

No worries, thanks Eric!

Matt

On 5/18/23, 5:19 PM, "ChimeraX" <ChimeraX-bugs-admin@cgl.ucsf.edu <mailto:ChimeraX-bugs-admin@cgl.ucsf.edu>> wrote:


EXTERNAL EMAIL– Use caution with any links or file attachments.


#9026: Site down
-------------------------------------+----------------------
Reporter: matt.jaremko@… | Owner: pett
Type: defect | Status: accepted
Priority: normal | Milestone:
Component: Infrastructure | Version:
Resolution: | Keywords:
Blocked By: | Blocking:
Notify when closed: | Platform: all
Project: ChimeraX |
-------------------------------------+----------------------
Changes (by pett):


* owner: (none) => pett
* platform: => all
* status: new => accepted
* component: Unassigned => Infrastructure
* project: => ChimeraX




Comment:


Hi Matt,
The site was down due to a scheduled power outage followed by
server maintenance, as announced on the chimerax-users and chimerax-
announce mailing lists. It was down longer than anticipated though. I
see you've signed up for the chimerax-announce list, so you should get
notifications about downtime directly henceforward. Sorry you got
blindsided by the downtime.


--Eric


Eric Pettersen
UCSF Computer Graphics Lab


--
Ticket URL: <https://www.rbvi.ucsf.edu/trac/ChimeraX/ticket/9026#comment:1> <https://www.rbvi.ucsf.edu/trac/ChimeraX/ticket/9026#comment:1&gt;>
ChimeraX <https://www.rbvi.ucsf.edu/chimerax/> <https://www.rbvi.ucsf.edu/chimerax/&gt;>
ChimeraX Issue Tracker



This e-mail message, together with any attachments, contains information of Merck & Co., Inc. (126 East Lincoln Ave., P.O. Box 2000, Rahway, NJ USA 07065) and/or its affiliates, that may be confidential, proprietary copyrighted and/or legally privileged.   (Direct contact information for affiliates is available at - Contact us - MSD<https://www.msd.com/contact-us/>.)  It is intended solely for the use of the individual or entity named on this message. If you are not the intended recipient, and have received this message in error, please notify us immediately by reply e-mail and then delete it from your system.
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