Opened 3 years ago

Closed 3 years ago

#7361 closed defect (can't reproduce)

Crash using File→Open on Windows

Reported by: chimerax-bug-report@… Owned by: Eric Pettersen
Priority: normal Milestone:
Component: Platform Version:
Keywords: Cc: Tom Goddard
Blocked By: Blocking:
Notify when closed: Platform: all
Project: ChimeraX

Description 

The following bug report has been submitted:
Platform:        Windows-10-10.0.19044
ChimeraX Version: 1.3 (2021-12-08 23:08:33 UTC)
Description
Last time you used ChimeraX it crashed.
Please describe steps that led to the crash here.
Windows fatal exception: code 0x8001010e

Thread 0x000026ac (most recent call first):
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 135 in show_open_file_dialog
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 107 in 
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\site-packages\chimerax\ui\gui.py", line 301 in event_loop
  File "D:\Chimera X\instalWindows fatal exception: code 0x8001010e

Windows fatal exception: code 0x8001010e

l_1.3\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 867 in init
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 1018 in 
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\runpy.py", line 87 in _run_code
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\runpy.py", line 197 in _run_module_as_main
Windows fatal exception: code 0x8001010e

Thread 0x000026ac (most recent call first):
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 135 in show_open_file_dialog
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\diWindows fatal exception: code 0xal8001010e

oWindows fatal exception: g.code 0xpy8001010e"

, line 107 in 
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\site-packages\chimerax\ui\gui.py", line 301 in event_loop
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 867 in init
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 1018 in 
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\runpy.py", line 87 in _run_code
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\runpy.py", line 197 in _run_module_as_main
Windows fatal exception: code 0x8001010e

Thread 0x000026ac (most recent call first):
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 135 in show_open_file_dialog
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 107 in 
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\site-packages\chimerax\ui\gui.py", line 301 in event_loop
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 867 in init
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 1018 in 
  File "D:\Chimera X\install_1.3\Windows fatal exception: code 0x8001010e

Windows fatal exception: code 0x8001010eC

himeraX 1.3\bin\lib\runpy.py", line 87 in _run_code
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\runpy.py", line 197 in _run_module_as_main
Windows fatal exception: code 0x8001010e

Thread 0x000026ac (most recent call first):
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 135 in show_open_file_dialog
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 107 in 
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\site-packages\chimerax\ui\gui.py", line 301 in event_loop
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 867 in init
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 1018 in 
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\runpy.py", line 87 in _run_code
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\runpy.py", line 197 in _run_module_as_main
Windows fatal exception: code 0x8001010e

Thread 0x000026ac (most recent call first):
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 135 in show_open_file_dialog
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 107 in 
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\site-packages\chimerax\ui\gui.py", line 301 in event_loop
  File "D:\Chimera X\insWindows fatal exception: tcode 0xa8001010el

l_Windows fatal exception: 1code 0x.8001010e3

\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 867 in init
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 1018 in 
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\runpy.py", line 87 in _run_code
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\runpy.py", line 197 in _run_module_as_main
Windows fatal exception: code 0x8001010e

Thread 0x000026ac (most recent call first):
  File "D:\ChimeraWindows fatal exception: code 0x 8001010eX\i

nsWindows fatal exception: tcode 0xa8001010el

l_1.3\ChimeraX 1.3\bin\lib\sitWindows fatal exception: code 0xe8001010e

-Windows fatal exception: code 0x8001010epacka

ges\chimerax\open_command\dialog.py", line 135 in show_open_file_dialog
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 107 in 
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bWindows fatal exception: code 0xin8001010e\

liWindows fatal exception: bcode 0x\8001010es

ite-packages\chimerax\ui\gui.py", line 301 in event_loop
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 867 in init
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 1018 in 
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\runpy.py", line 87 in _run_code
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\runpy.py", line 197 in _run_module_as_main
Windows fatal exception: code 0x8001010e

Thread 0x000026ac (most recent call first):
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\siWindows fatal exception: code 0x8001010e

Windows fatal exception: code 0x8001010e

te-packages\chimerax\open_command\dialog.py", line 135 in show_open_file_dialog
  File "D:\Chimera X\inWindows fatal exception: scode 0xt8001010ea

lWindows fatal exception: lcode 0x_8001010e1

.3\ChimeraX 1.3\biWindows fatal exception: code 0xn\lib\site-packages\chim8001010eer

aWindows fatal exception: x\open_command\dialcode 0x8001010e

og.py", line 107 in 
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\liWindows fatal exception: code 0x8001010e

Windows fatal exception: code 0x8001010e

b\site-packages\chimerax\ui\gui.py", line 301 in event_loop
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\Windows fatal exception: code 0x8001010e

Windows fatal exception: code 0x8001010e

site-packages\ChimeraX_main.py", line 867 in init
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\siteWindows fatal exception: code 0x8001010e

Windows fatal exception: code 0x8001010e

-packages\ChimeraX_main.py", line 1018 in 
  File "D:\Chimera X\install_1Windows fatal exception: .code 0x38001010e\

CWindows fatal exception: hcode 0xi8001010em

eraX 1.3Windows fatal exception: \code 0xb8001010ei

nWindows fatal exception: \lib\runpy.py", line 87 in _run_cocode 0x8001010edeWindows fatal exception: 
code 0x  File 8001010e"

DWindows fatal exception: :code 0x\8001010eCWindows fatal exception: code 0x

8001010e



Windows fatal exception: code 0x8001010ehi

mera X\install_1.3\ChimeraX 1.3\bin\lib\runpy.Windows fatal exception: pcode 0xy8001010e"

, line Windows fatal exception: 197code 0x in 8001010e_

run_module_as_main
Windows fatal exception: code 0x8001010e

Thread 0x000026ac (most recent call first):
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 135 in show_open_file_dialog
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 107 in 
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\site-packages\chimerax\ui\gui.py", line 301 in event_loop
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 867 in init
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 1018 in 
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\runpy.py", line 87 in _run_code
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\runpy.py", line 197 in _run_module_as_main
Windows fatal exception: code 0x8001010e

Current thread 0x000026ac (most recent call first):
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 135 in show_open_file_dialog
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 107 in 
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\site-packages\chimerax\ui\gui.py", line 301 in event_loop
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 867 in init
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 1018 in 
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\runpy.py", line 87 in _run_code
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\runpy.py", line 197 in _run_module_as_main
Windows fatal exception: code 0x8001010e

Current thread 0x000026ac (most recent call first):
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 135 in show_open_file_dialog
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 107 in 
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\site-packages\chimerax\ui\gui.py", line 301 in event_loop
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 867 in init
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 1018 in 
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\runpy.py", line 87 in _run_code
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\runpy.py", line 197 in _run_module_as_main
Windows fatal exception: code 0x8001010e

Current thread 0x000026ac (most recent call first):
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 135 in show_open_file_dialog
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 107 in 
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\site-packages\chimerax\ui\gui.py", line 301 in event_loop
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 867 in init
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 1018 in 
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\runpy.py", line 87 in _run_code
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\runpy.py", line 197 in _run_module_as_main
Windows fatal exception: code 0x8001010e

Current thread 0x000026ac (most recent call first):
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 135 in show_open_file_dialog
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 107 in 
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\site-packages\chimerax\ui\gui.py", line 301 in event_loop
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 867 in init
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 1018 in 
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\runpy.py", line 87 in _run_code
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\runpy.py", line 197 in _run_module_as_main
Windows fatal exception: code 0x8001010e

Current thread 0x000026ac (most recent call first):
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 135 in show_open_file_dialog
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 107 in 
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\site-packages\chimerax\ui\gui.py", line 301 in event_loop
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 867 in init
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 1018 in 
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\runpy.py", line 87 in _run_code
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\runpy.py", line 197 in _run_module_as_main
Windows fatal exception: code 0x8001010e

Current thread 0x000026ac (most recent call first):
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 135 in show_open_file_dialog
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 107 in 
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\site-packages\chimerax\ui\gui.py", line 301 in event_loop
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 867 in init
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 1018 in 
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\runpy.py", line 87 in _run_code
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\runpy.py", line 197 in _run_module_as_main
Windows fatal exception: code 0x8001010e

Current thread 0x000026ac (most recent call first):
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 135 in show_open_file_dialog
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 107 in 
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\site-packages\chimerax\ui\gui.py", line 301 in event_loop
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 867 in init
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 1018 in 
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\runpy.py", line 87 in _run_code
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\runpy.py", line 197 in _run_module_as_main
Windows fatal exception: code 0x8001010e

Current thread 0x000026ac (most recent call first):
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 135 in show_open_file_dialog
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 107 in 
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\site-packages\chimerax\ui\gui.py", line 301 in event_loop
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 867 in init
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 1018 in 
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\runpy.py", line 87 in _run_code
  File "D:\Chimera X\install_1.3\ChimeraX 1.3\bin\lib\runpy.py", line 197 in _run_module_as_main
===== Log before crash start =====
> open "C:\Users\ASUS\Desktop\HKTpaper\Map
> summary\TaHKT2.1\TaHKT2.1_NaCl_2.6A\TaHKT_NaCl_2.6_overall.cxs" format
> session

Opened TaHKT_NaCl_job061_postprocess.mrc as #1, grid size 210,210,210, pixel
0.93, shown at level 0.041, step 1, values float32  
Opened TaHKT_NaCl_job061_postprocess.mrc 1 as #3.2, grid size 210,210,210,
pixel 0.93, shown at level 0.041, step 1, values float32  
Opened TaHKT_NaCl_job061_postprocess.mrc 1 as #4.2, grid size 210,210,210,
pixel 0.93, shown at level 0.041, step 1, values float32  
opened ChimeraX session  

> lighting simple

> lighting soft

> show #!2 models

> hide #!2 models

> show #!1 models

> hide #!3 models

> hide #!4 models

> hide #2.1 models

> hide #!3.2 models

> hide #!4.2 models

> hide #!1 models

> show #!1 models

> show #!2 models

> hide #!2 models

> show #!2 models

> hide #!2 models

> show #!2 models

> hide #!1 models

> show #!3.2 models

> show #!4 models

> hide #!4 models

> show #!4.2 models

> hide #!2 models

> save "C:/Users/ASUS/Desktop/HKTpaper/Map
> summary/TaHKT2.1/TaHKT2.1_NaCl_2.6A/side.gif" width 8000 height 4940
> supersample 3

> save "C:/Users/ASUS/Desktop/HKTpaper/Map
> summary/TaHKT2.1/TaHKT2.1_NaCl_2.6A/bottom.gif" width 8000 height 4940
> supersample 3

> save "C:/Users/ASUS/Desktop/HKTpaper/Map
> summary/TaHKT2.1/TaHKT2.1_NaCl_2.6A/top.gif" width 8000 height 4940
> supersample 3

> save "C:/Users/ASUS/Desktop/HKTpaper/Map
> summary/TaHKT2.1/TaHKT2.1_NaCl_2.6A/top.gif" width 3000 height 1852
> supersample 3

> save "C:/Users/ASUS/Desktop/HKTpaper/Map
> summary/TaHKT2.1/TaHKT2.1_NaCl_2.6A/side.gif" width 3000 height 1852
> supersample 3

> save "C:/Users/ASUS/Desktop/HKTpaper/Map
> summary/TaHKT2.1/TaHKT2.1_NaCl_2.6A/bottom.gif" width 3000 height 1852
> supersample 3

> open "C:/Users/ASUS/Desktop/HKTpaper/Map
> summary/TaHKT2.1/TaHKT2.1_NaCl_2.6A/TaHKT_NaCl_job061_postprocess.mrc"

Opened TaHKT_NaCl_job061_postprocess.mrc as #5, grid size 210,210,210, pixel
0.93, shown at level 0.0252, step 1, values float32  

> volume #5 level 0.03496

> hide #!4 models

> show #!4 models

> hide #!4 models

> hide #!3 models

> hide #!4.2 models

> hide #!5 models

> show #!2 models

> show #!5 models

> hide #!5 models

> show #!5 models

> volume #5 level 0.04211

> volume #5 level 0.041

> surface dust #5 size 9.3

> select #2

6552 atoms, 6702 bonds, 4 pseudobonds, 850 residues, 2 models selected  

> ui tool show "Color Zone"

> color zone #5 near #2 distance 2.5

> volume #5 color white

> color zone #5 near #2 distance 2.5

> volume splitbyzone #5

Opened TaHKT_NaCl_job061_postprocess.mrc 0 as #6.1, grid size 210,210,210,
pixel 0.93, shown at level 0.041, step 1, values float32  
Opened TaHKT_NaCl_job061_postprocess.mrc 1 as #6.2, grid size 210,210,210,
pixel 0.93, shown at level 0.041, step 1, values float32  
Opened TaHKT_NaCl_job061_postprocess.mrc 2 as #6.3, grid size 210,210,210,
pixel 0.93, shown at level 0.041, step 1, values float32  

> hide #!6.3 models

> hide #!6.2 models

> hide #!6 models

> show #!6 models

> hide #!6.1 models

> show #!6.1 models

> ui tool show "Volume Viewer"

> volume #6.1 level 0.02996

> surface dust #6.1 size 9.3

> surface dust #6.1 size 0

> volume #6.1 level 0.007016


===== Log before crash end =====

Log:
UCSF ChimeraX version: 1.3 (2021-12-08)  
© 2016-2021 Regents of the University of California. All rights reserved.  
How to cite UCSF ChimeraX  




OpenGL version: 3.3.0 NVIDIA 391.35
OpenGL renderer: GeForce 820M/PCIe/SSE2
OpenGL vendor: NVIDIA Corporation
Manufacturer: ASUSTeK COMPUTER INC.
Model: X555LD
OS: Microsoft Windows 10 专业版 (Build 19044)
Memory: 4,172,546,048
MaxProcessMemory: 137,438,953,344
CPU: 4 Intel(R) Core(TM) i5-4210U CPU @ 1.70GHz
OSLanguage: zh-CN
Locale: ('zh_CN', 'cp936')
PyQt5 5.15.2, Qt 5.15.2
Installed Packages:
    alabaster: 0.7.12
    appdirs: 1.4.4
    Babel: 2.9.1
    backcall: 0.2.0
    blockdiag: 2.0.1
    certifi: 2021.10.8
    cftime: 1.5.1.1
    charset-normalizer: 2.0.9
    ChimeraX-AddCharge: 1.2.2
    ChimeraX-AddH: 2.1.11
    ChimeraX-AlignmentAlgorithms: 2.0
    ChimeraX-AlignmentHdrs: 3.2
    ChimeraX-AlignmentMatrices: 2.0
    ChimeraX-Alignments: 2.2.3
    ChimeraX-AlphaFold: 1.0
    ChimeraX-AltlocExplorer: 1.0.1
    ChimeraX-AmberInfo: 1.0
    ChimeraX-Arrays: 1.0
    ChimeraX-Atomic: 1.31
    ChimeraX-AtomicLibrary: 4.2
    ChimeraX-AtomSearch: 2.0
    ChimeraX-AtomSearchLibrary: 1.0
    ChimeraX-AxesPlanes: 2.0
    ChimeraX-BasicActions: 1.1
    ChimeraX-BILD: 1.0
    ChimeraX-BlastProtein: 2.0
    ChimeraX-BondRot: 2.0
    ChimeraX-BugReporter: 1.0
    ChimeraX-BuildStructure: 2.6.1
    ChimeraX-Bumps: 1.0
    ChimeraX-BundleBuilder: 1.1
    ChimeraX-ButtonPanel: 1.0
    ChimeraX-CageBuilder: 1.0
    ChimeraX-CellPack: 1.0
    ChimeraX-Centroids: 1.2
    ChimeraX-ChemGroup: 2.0
    ChimeraX-Clashes: 2.2.2
    ChimeraX-ColorActions: 1.0
    ChimeraX-ColorGlobe: 1.0
    ChimeraX-ColorKey: 1.5
    ChimeraX-CommandLine: 1.1.5
    ChimeraX-ConnectStructure: 2.0
    ChimeraX-Contacts: 1.0
    ChimeraX-Core: 1.3
    ChimeraX-CoreFormats: 1.1
    ChimeraX-coulombic: 1.3.2
    ChimeraX-Crosslinks: 1.0
    ChimeraX-Crystal: 1.0
    ChimeraX-CrystalContacts: 1.0
    ChimeraX-DataFormats: 1.2.2
    ChimeraX-Dicom: 1.0
    ChimeraX-DistMonitor: 1.1.5
    ChimeraX-DistUI: 1.0
    ChimeraX-Dssp: 2.0
    ChimeraX-EMDB-SFF: 1.0
    ChimeraX-ExperimentalCommands: 1.0
    ChimeraX-FileHistory: 1.0
    ChimeraX-FunctionKey: 1.0
    ChimeraX-Geometry: 1.1
    ChimeraX-gltf: 1.0
    ChimeraX-Graphics: 1.1
    ChimeraX-Hbonds: 2.1.2
    ChimeraX-Help: 1.2
    ChimeraX-HKCage: 1.3
    ChimeraX-IHM: 1.1
    ChimeraX-ImageFormats: 1.2
    ChimeraX-IMOD: 1.0
    ChimeraX-IO: 1.0.1
    ChimeraX-ItemsInspection: 1.0
    ChimeraX-Label: 1.1
    ChimeraX-ListInfo: 1.1.1
    ChimeraX-Log: 1.1.4
    ChimeraX-LookingGlass: 1.1
    ChimeraX-Maestro: 1.8.1
    ChimeraX-Map: 1.1
    ChimeraX-MapData: 2.0
    ChimeraX-MapEraser: 1.0
    ChimeraX-MapFilter: 2.0
    ChimeraX-MapFit: 2.0
    ChimeraX-MapSeries: 2.1
    ChimeraX-Markers: 1.0
    ChimeraX-Mask: 1.0
    ChimeraX-MatchMaker: 2.0.4
    ChimeraX-MDcrds: 2.6
    ChimeraX-MedicalToolbar: 1.0.1
    ChimeraX-Meeting: 1.0
    ChimeraX-MLP: 1.1
    ChimeraX-mmCIF: 2.4
    ChimeraX-MMTF: 2.1
    ChimeraX-Modeller: 1.2.6
    ChimeraX-ModelPanel: 1.2.1
    ChimeraX-ModelSeries: 1.0
    ChimeraX-Mol2: 2.0
    ChimeraX-Morph: 1.0
    ChimeraX-MouseModes: 1.1
    ChimeraX-Movie: 1.0
    ChimeraX-Neuron: 1.0
    ChimeraX-Nucleotides: 2.0.2
    ChimeraX-OpenCommand: 1.7
    ChimeraX-PDB: 2.6.5
    ChimeraX-PDBBio: 1.0
    ChimeraX-PDBLibrary: 1.0.2
    ChimeraX-PDBMatrices: 1.0
    ChimeraX-PickBlobs: 1.0
    ChimeraX-Positions: 1.0
    ChimeraX-PresetMgr: 1.0.1
    ChimeraX-PubChem: 2.1
    ChimeraX-ReadPbonds: 1.0.1
    ChimeraX-Registration: 1.1
    ChimeraX-RemoteControl: 1.0
    ChimeraX-ResidueFit: 1.0
    ChimeraX-RestServer: 1.1
    ChimeraX-RNALayout: 1.0
    ChimeraX-RotamerLibMgr: 2.0.1
    ChimeraX-RotamerLibsDunbrack: 2.0
    ChimeraX-RotamerLibsDynameomics: 2.0
    ChimeraX-RotamerLibsRichardson: 2.0
    ChimeraX-SaveCommand: 1.5
    ChimeraX-SchemeMgr: 1.0
    ChimeraX-SDF: 2.0
    ChimeraX-Segger: 1.0
    ChimeraX-Segment: 1.0
    ChimeraX-SelInspector: 1.0
    ChimeraX-SeqView: 2.4.6
    ChimeraX-Shape: 1.0.1
    ChimeraX-Shell: 1.0
    ChimeraX-Shortcuts: 1.1
    ChimeraX-ShowAttr: 1.0
    ChimeraX-ShowSequences: 1.0
    ChimeraX-SideView: 1.0
    ChimeraX-Smiles: 2.1
    ChimeraX-SmoothLines: 1.0
    ChimeraX-SpaceNavigator: 1.0
    ChimeraX-StdCommands: 1.6.1
    ChimeraX-STL: 1.0
    ChimeraX-Storm: 1.0
    ChimeraX-Struts: 1.0
    ChimeraX-Surface: 1.0
    ChimeraX-SwapAA: 2.0
    ChimeraX-SwapRes: 2.1
    ChimeraX-TapeMeasure: 1.0
    ChimeraX-Test: 1.0
    ChimeraX-Toolbar: 1.1
    ChimeraX-ToolshedUtils: 1.2
    ChimeraX-Tug: 1.0
    ChimeraX-UI: 1.13.7
    ChimeraX-uniprot: 2.2
    ChimeraX-UnitCell: 1.0
    ChimeraX-ViewDockX: 1.0.1
    ChimeraX-VIPERdb: 1.0
    ChimeraX-Vive: 1.1
    ChimeraX-VolumeMenu: 1.0
    ChimeraX-VTK: 1.0
    ChimeraX-WavefrontOBJ: 1.0
    ChimeraX-WebCam: 1.0
    ChimeraX-WebServices: 1.0
    ChimeraX-Zone: 1.0
    colorama: 0.4.4
    comtypes: 1.1.10
    cxservices: 1.1
    cycler: 0.11.0
    Cython: 0.29.24
    decorator: 5.1.0
    docutils: 0.17.1
    filelock: 3.0.12
    funcparserlib: 0.3.6
    grako: 3.16.5
    h5py: 3.6.0
    html2text: 2020.1.16
    idna: 3.3
    ihm: 0.21
    imagecodecs: 2021.4.28
    imagesize: 1.3.0
    ipykernel: 5.5.5
    ipython: 7.23.1
    ipython-genutils: 0.2.0
    jedi: 0.18.0
    Jinja2: 3.0.1
    jupyter-client: 6.1.12
    jupyter-core: 4.9.1
    kiwisolver: 1.3.2
    lxml: 4.6.3
    lz4: 3.1.3
    MarkupSafe: 2.0.1
    matplotlib: 3.4.3
    matplotlib-inline: 0.1.3
    msgpack: 1.0.2
    netCDF4: 1.5.7
    networkx: 2.6.3
    numexpr: 2.8.0
    numpy: 1.21.2
    openvr: 1.16.801
    packaging: 21.3
    ParmEd: 3.2.0
    parso: 0.8.3
    pickleshare: 0.7.5
    Pillow: 8.3.2
    pip: 21.2.4
    pkginfo: 1.7.1
    prompt-toolkit: 3.0.23
    psutil: 5.8.0
    pycollada: 0.7.1
    pydicom: 2.1.2
    Pygments: 2.10.0
    PyOpenGL: 3.1.5
    PyOpenGL-accelerate: 3.1.5
    pyparsing: 3.0.6
    PyQt5-commercial: 5.15.2
    PyQt5-sip: 12.8.1
    PyQtWebEngine-commercial: 5.15.2
    python-dateutil: 2.8.2
    pytz: 2021.3
    pywin32: 228
    pyzmq: 22.3.0
    qtconsole: 5.1.1
    QtPy: 1.11.3
    RandomWords: 0.3.0
    requests: 2.26.0
    scipy: 1.7.1
    setuptools: 57.5.0
    sfftk-rw: 0.7.1
    six: 1.16.0
    snowballstemmer: 2.2.0
    sortedcontainers: 2.4.0
    Sphinx: 4.2.0
    sphinx-autodoc-typehints: 1.12.0
    sphinxcontrib-applehelp: 1.0.2
    sphinxcontrib-blockdiag: 2.0.0
    sphinxcontrib-devhelp: 1.0.2
    sphinxcontrib-htmlhelp: 2.0.0
    sphinxcontrib-jsmath: 1.0.1
    sphinxcontrib-qthelp: 1.0.3
    sphinxcontrib-serializinghtml: 1.1.5
    suds-jurko: 0.6
    tables: 3.6.1
    tifffile: 2021.4.8
    tinyarray: 1.2.3
    tornado: 6.1
    traitlets: 5.1.1
    urllib3: 1.26.7
    wcwidth: 0.2.5
    webcolors: 1.11.1
    wheel: 0.37.0
    wheel-filename: 1.3.0
    WMI: 1.5.1

Change History (2)

comment:1 by Eric Pettersen, 3 years ago

Component: Unassigned → Platform
Owner: set to Eric Pettersen
Platform: → all
Project: → ChimeraX
Status: new → accepted
Summary: ChimeraX bug report submission → Crash using File→Open on Windows

comment:2 by Eric Pettersen, 3 years ago

Cc: Tom Goddard added
Resolution: → can't reproduce
Status: accepted → closed

1.3

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