Opened 8 years ago
Closed 8 years ago
#721 closed defect (fixed)
Hang at splash screen on start-up on Windows
Reported by: | Owned by: | Tom Goddard | |
---|---|---|---|
Priority: | major | Milestone: | |
Component: | Platform | Version: | |
Keywords: | Cc: | ||
Blocked By: | Blocking: | ||
Notify when closed: | Platform: | all | |
Project: | ChimeraX |
Description
ChimeraX hangs the first time it is run on Windows (7 and 10).
Begin forwarded message:
From: Hernando J Sosa
Subject: [chimerax-users] Initialzing core
Date: June 13, 2017 at 11:47:15 AM PDT
To: "chimerax-users@…" <chimerax-users@…>
Dear ChimeraX team,
I just downloaded/installed ChimeraX (64 for windows, latest daily build & PC running Windows 7) but when starting the programs hangs with the message Initializing Core and an image of the group (Nice picture though!). Anything I should do differently? (Chimera 11.2 runs fine in the same computer).
Thanks
Hernando
Fixed.
Toolshed was trying to acquire a lock on the toolshed cache file that does not exist the first time you start the program. On Windows that caused a hang.