Opened 8 years ago

Closed 8 years ago

#721 closed defect (fixed)

Hang at splash screen on start-up on Windows

Reported by: hernando.sosa@… Owned by: Tom Goddard
Priority: major Milestone:
Component: Platform Version:
Keywords: Cc:
Blocked By: Blocking:
Notify when closed: Platform: all
Project: ChimeraX

Description

ChimeraX hangs the first time it is run on Windows (7 and 10).

Begin forwarded message:

From: Hernando J Sosa
Subject: [chimerax-users] Initialzing core
Date: June 13, 2017 at 11:47:15 AM PDT
To: "chimerax-users@…" <chimerax-users@…>

Dear ChimeraX team,

I just downloaded/installed ChimeraX (64 for windows, latest daily build & PC running Windows 7) but when starting the programs hangs with the message Initializing Core and an image of the group (Nice picture though!). Anything I should do differently? (Chimera 11.2 runs fine in the same computer).

Thanks

Hernando

Change History (1)

comment:1 by Tom Goddard, 8 years ago

Resolution: fixed
Status: assignedclosed

Fixed.

Toolshed was trying to acquire a lock on the toolshed cache file that does not exist the first time you start the program. On Windows that caused a hang.

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