Opened 8 years ago

Closed 8 years ago

Last modified 8 years ago

#719 closed defect (worksforme)

SSL error fetching from PDB on Windows

Reported by: Tom Goddard Owned by: Greg Couch
Priority: major Milestone: 0.5
Component: Input/Output Version:
Keywords: Cc:
Blocked By: Blocking:
Notify when closed: Platform: all
Project: ChimeraX

Description

Fetching any PDB (1a0m) fails on Windows 7 (vizvault boxx machine) with an SSL error "certificate verify failed", June 13, 2017 ChimeraX build.

UCSF ChimeraX version: 0.1 (2017-06-13)
OpenGL version: 3.3.14009 Core Profile Forward-Compatible Context FireGL 21.19.151.3
OpenGL renderer: AMD FirePro W7000
OpenGL vendor: ATI Technologies Inc.

open 1a0m
Fetching url http://www.pdb.org/pdb/files/1a0m.cif failed: <urlopen error [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:749)>

Change History (6)

comment:1 by Greg Couch, 8 years ago

Might be the same bug as chimera's http://plato.cgl.ucsf.edu/trac/chimera/ticket/15623.

comment:2 by Tom Goddard, 8 years ago

The same error occurs on Windows 10 on the vizvault VR machine vive.cgl.ucsf.edu in both ChimeraX (June 21, 2017 daily build) and Chimera 1.11.2.

And the same error is reported in Chimera 1 Trac three times for Linux (Ubuntu 17.04), first reported June 1, 2017.

https://plato.cgl.ucsf.edu/trac/chimera/ticket/15623

The RCSB current certificate for https://www.rcsb.org has valid dates May 17, 2017 - May 17, 2018. So the problem may have started with their new certificate.

comment:3 by Tom Ferrin, 8 years ago

Summary: SSL error fetching from PDB on Windows 7SSL error fetching from PDB on Windows

comment:4 by Tom Ferrin, 8 years ago

Milestone: Beta Release

comment:5 by Greg Couch, 8 years ago

Resolution: worksforme
Status: assignedclosed

No longer able to reproduce bug.

-- Greg

comment:6 by pett, 8 years ago

Milestone: Beta Release0.5

Milestone renamed

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