Opened 4 years ago

Last modified 4 years ago

#7033 closed defect

ChimeraX bug report submission — at Initial Version

Reported by: weberm@… Owned by:
Priority: normal Milestone:
Component: Platform Version:
Keywords: Cc: Tom Goddard
Blocked By: Blocking:
Notify when closed: Platform: all
Project: ChimeraX

Description

The following bug report has been submitted:
Platform:        Windows-10-10.0.19044
ChimeraX Version: 1.3 (2021-12-08 23:08:33 UTC)
Description
Last time you used ChimeraX it crashed.
Please describe steps that led to the crash here.

I tried to load a complex of a receptor protein docked to a ligand from a SwissDock output which I previously exported as a PDB combined data file to another ChimeraX 1.3 project. No idea why it just crashed but it does this reproducibly on my Windows 10 / AMD 290X MXI Lightning graphics system.
The same happens when the receptor protein from the SwissDock raw output plus the clusters.dock4.pdb is sequentially loaded and then the ChimeraX output quality is set to "full": same crash.

Windows fatal exception: access violation

Current thread 0x0000132c (most recent call first):
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\ui\gui.py", line 301 in event_loop
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 867 in init
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 1018 in 
  File "C:\Program Files\ChimeraX 1.3\bin\lib\runpy.py", line 87 in _run_code
  File "C:\Program Files\ChimeraX 1.3\bin\lib\runpy.py", line 197 in _run_module_as_main

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