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Opened 3 years ago
Last modified 3 years ago
#6938 assigned defect
Crash in event loop
| Reported by: | Owned by: | Greg Couch | |
|---|---|---|---|
| Priority: | normal | Milestone: | |
| Component: | Core | Version: | |
| Keywords: | Cc: | Tom Goddard, Eric Pettersen | |
| Blocked By: | Blocking: | ||
| Notify when closed: | Platform: | all | |
| Project: | ChimeraX |
Description
The following bug report has been submitted:
Platform: Windows-10-10.0.19043
ChimeraX Version: 1.4rc202205200050 (2022-05-20 00:50:00 UTC)
Description
Last time you used ChimeraX it crashed.
Please describe steps that led to the crash here.
Windows fatal exception: access violation
Thread 0x00004ac0 (most recent call first):
File "C:\Program Files\ChimeraX 1.4r2022\bin\lib\multiprocessing\pool.py", line 576 in _handle_results
File "C:\Program Files\ChimeraX 1.4r2022\bin\lib\threading.py", line 910 in run
File "C:\Program Files\ChimeraX 1.4r2022\bin\lib\threading.py", line 973 in _bootstrap_inner
File "C:\Program Files\ChimeraX 1.4r2022\bin\lib\threading.py", line 930 in _bootstrap
Thread 0x00005d44 (most recent call first):
File "C:\Program Files\ChimeraX 1.4r2022\bin\lib\multiprocessing\pool.py", line 528 in _handle_tasks
File "C:\Program Files\ChimeraX 1.4r2022\bin\lib\threading.py", line 910 in run
File "C:\Program Files\ChimeraX 1.4r2022\bin\lib\threading.py", line 973 in _bootstrap_inner
File "C:\Program Files\ChimeraX 1.4r2022\bin\lib\threading.py", line 930 in _bootstrap
Thread 0x000058b0 (most recent call first):
File "C:\Program Files\ChimeraX 1.4r2022\bin\lib\multiprocessing\connection.py", line 816 in _exhaustive_wait
File "C:\Program Files\ChimeraX 1.4r2022\bin\lib\multiprocessing\connection.py", line 884 in wait
File "C:\Program Files\ChimeraX 1.4r2022\bin\lib\multiprocessing\pool.py", line 499 in _wait_for_updates
File "C:\Program Files\ChimeraX 1.4r2022\bin\lib\multiprocessing\pool.py", line 519 in _handle_workers
File "C:\Program Files\ChimeraX 1.4r2022\bin\lib\threading.py", line 910 in run
File "C:\Program Files\ChimeraX 1.4r2022\bin\lib\threading.py", line 973 in _bootstrap_inner
File "C:\Program Files\ChimeraX 1.4r2022\bin\lib\threading.py", line 930 in _bootstrap
Thread 0x00004d34 (most recent call first):
File "C:\Program Files\ChimeraX 1.4r2022\bin\lib\multiprocessing\pool.py", line 114 in worker
File "C:\Program Files\ChimeraX 1.4r2022\bin\lib\threading.py", line 910 in run
File "C:\Program Files\ChimeraX 1.4r2022\bin\lib\threading.py", line 973 in _bootstrap_inner
File "C:\Program Files\ChimeraX 1.4r2022\bin\lib\threading.py", line 930 in _bootstrap
Thread 0x00004db0 (most recent call first):
File "C:\Program Files\ChimeraX 1.4r2022\bin\lib\multiprocessing\pool.py", line 114 in worker
File "C:\Program Files\ChimeraX 1.4r2022\bin\lib\threading.py", line 910 in run
File "C:\Program Files\ChimeraX 1.4r2022\bin\lib\threading.py", line 973 in _bootstrap_inner
File "C:\Program Files\ChimeraX 1.4r2022\bin\lib\threading.py", line 930 in _bootstrap
Thread 0x0000580c (most recent call first):
File "C:\Program Files\ChimeraX 1.4r2022\bin\lib\multiprocessing\pool.py", line 114 in worker
File "C:\Program Files\ChimeraX 1.4r2022\bin\lib\threading.py", line 910 in run
File "C:\Program Files\ChimeraX 1.4r2022\bin\lib\threading.py", line 973 in _bootstrap_inner
File "C:\Program Files\ChimeraX 1.4r2022\bin\lib\threading.py", line 930 in _bootstrap
Thread 0x00001104 (most recent call first):
File "C:\Program Files\ChimeraX 1.4r2022\bin\lib\multiprocessing\pool.py", line 114 in worker
File "C:\Program Files\ChimeraX 1.4r2022\bin\lib\threading.py", line 910 in run
File "C:\Program Files\ChimeraX 1.4r2022\bin\lib\threading.py", line 973 in _bootstrap_inner
File "C:\Program Files\ChimeraX 1.4r2022\bin\lib\threading.py", line 930 in _bootstrap
Thread 0x00003e08 (most recent call first):
File "C:\Program Files\ChimeraX 1.4r2022\bin\lib\multiprocessing\pool.py", line 114 in worker
File "C:\Program Files\ChimeraX 1.4r2022\bin\lib\threading.py", line 910 in run
File "C:\Program Files\ChimeraX 1.4r2022\bin\lib\threading.py", line 973 in _bootstrap_inner
File "C:\Program Files\ChimeraX 1.4r2022\bin\lib\threading.py", line 930 in _bootstrap
Thread 0x000061bc (most recent call first):
File "C:\Program Files\ChimeraX 1.4r2022\bin\lib\multiprocessing\pool.py", line 114 in worker
File "C:\Program Files\ChimeraX 1.4r2022\bin\lib\threading.py", line 910 in run
File "C:\Program Files\ChimeraX 1.4r2022\bin\lib\threading.py", line 973 in _bootstrap_inner
File "C:\Program Files\ChimeraX 1.4r2022\bin\lib\threading.py", line 930 in _bootstrap
Thread 0x0000393c (most recent call first):
File "C:\Program Files\ChimeraX 1.4r2022\bin\lib\multiprocessing\pool.py", line 114 in worker
File "C:\Program Files\ChimeraX 1.4r2022\bin\lib\threading.py", line 910 in run
File "C:\Program Files\ChimeraX 1.4r2022\bin\lib\threading.py", line 973 in _bootstrap_inner
File "C:\Program Files\ChimeraX 1.4r2022\bin\lib\threading.py", line 930 in _bootstrap
Thread 0x000068e4 (most recent call first):
File "C:\Program Files\ChimeraX 1.4r2022\bin\lib\multiprocessing\pool.py", line 114 in worker
File "C:\Program Files\ChimeraX 1.4r2022\bin\lib\threading.py", line 910 in run
File "C:\Program Files\ChimeraX 1.4r2022\bin\lib\threading.py", line 973 in _bootstrap_inner
File "C:\Program Files\ChimeraX 1.4r2022\bin\lib\threading.py", line 930 in _bootstrap
Current thread 0x00006654 (most recent call first):
File "C:\Program Files\ChimeraX 1.4r2022\bin\lib\site-packages\chimerax\ui\gui.py", line 286 in event
File "C:\Program Files\ChimeraX 1.4r2022\bin\lib\site-packages\chimerax\ui\gui.py", line 318 in event_loop
File "C:\Program Files\ChimeraX 1.4r2022\bin\lib\site-packages\ChimeraX_main.py", line 870 in init
File "C:\Program Files\ChimeraX 1.4r2022\bin\lib\site-packages\ChimeraX_main.py", line 1021 in
File "C:\Program Files\ChimeraX 1.4r2022\bin\lib\runpy.py", line 87 in _run_code
File "C:\Program Files\ChimeraX 1.4r2022\bin\lib\runpy.py", line 197 in _run_module_as_main
===== Log before crash start =====
UCSF ChimeraX version: 1.4rc202205200050 (2022-05-20)
© 2016-2022 Regents of the University of California. All rights reserved.
How to cite UCSF ChimeraX
===== Log before crash end =====
Log:
UCSF ChimeraX version: 1.4rc202205200050 (2022-05-20)
© 2016-2022 Regents of the University of California. All rights reserved.
How to cite UCSF ChimeraX
OpenGL version: 3.3.0 NVIDIA 511.79
OpenGL renderer: NVIDIA GeForce MX250/PCIe/SSE2
OpenGL vendor: NVIDIA Corporation
Python: 3.9.11
Locale: en_US.cp1252
Qt version: PyQt6 6.3.0, Qt 6.3.0
Qt runtime version: 6.3.0
Qt platform: windows
Manufacturer: HP
Model: HP Pavilion Laptop 15t-cs300
OS: Microsoft Windows 10 Home (Build 19043)
Memory: 16,946,872,320
MaxProcessMemory: 137,438,953,344
CPU: 8 Intel(R) Core(TM) i7-1065G7 CPU @ 1.30GHz
OSLanguage: en-US
Installed Packages:
alabaster: 0.7.12
appdirs: 1.4.4
Babel: 2.10.1
backcall: 0.2.0
blockdiag: 3.0.0
certifi: 2022.5.18.1
cftime: 1.6.0
charset-normalizer: 2.0.12
ChimeraX-AddCharge: 1.2.3
ChimeraX-AddH: 2.1.11
ChimeraX-AlignmentAlgorithms: 2.0
ChimeraX-AlignmentHdrs: 3.2.1
ChimeraX-AlignmentMatrices: 2.0
ChimeraX-Alignments: 2.4.3
ChimeraX-AlphaFold: 1.0
ChimeraX-AltlocExplorer: 1.0.2
ChimeraX-AmberInfo: 1.0
ChimeraX-Arrays: 1.0
ChimeraX-Atomic: 1.39.1
ChimeraX-AtomicLibrary: 7.0
ChimeraX-AtomSearch: 2.0.1
ChimeraX-AxesPlanes: 2.1
ChimeraX-BasicActions: 1.1
ChimeraX-BILD: 1.0
ChimeraX-BlastProtein: 2.1.1
ChimeraX-BondRot: 2.0
ChimeraX-BugReporter: 1.0
ChimeraX-BuildStructure: 2.7
ChimeraX-Bumps: 1.0
ChimeraX-BundleBuilder: 1.1
ChimeraX-ButtonPanel: 1.0
ChimeraX-CageBuilder: 1.0
ChimeraX-CellPack: 1.0
ChimeraX-Centroids: 1.2
ChimeraX-ChemGroup: 2.0
ChimeraX-Clashes: 2.2.4
ChimeraX-ColorActions: 1.0
ChimeraX-ColorGlobe: 1.0
ChimeraX-ColorKey: 1.5.1
ChimeraX-CommandLine: 1.2.3
ChimeraX-ConnectStructure: 2.0.1
ChimeraX-Contacts: 1.0
ChimeraX-Core: 1.4rc202205200050
ChimeraX-CoreFormats: 1.1
ChimeraX-coulombic: 1.3.2
ChimeraX-Crosslinks: 1.0
ChimeraX-Crystal: 1.0
ChimeraX-CrystalContacts: 1.0
ChimeraX-DataFormats: 1.2.2
ChimeraX-Dicom: 1.1
ChimeraX-DistMonitor: 1.1.5
ChimeraX-Dssp: 2.0
ChimeraX-EMDB-SFF: 1.0
ChimeraX-ExperimentalCommands: 1.0
ChimeraX-FileHistory: 1.0
ChimeraX-FunctionKey: 1.0
ChimeraX-Geometry: 1.2
ChimeraX-gltf: 1.0
ChimeraX-Graphics: 1.1
ChimeraX-Hbonds: 2.1.2
ChimeraX-Help: 1.2
ChimeraX-HKCage: 1.3
ChimeraX-IHM: 1.1
ChimeraX-ImageFormats: 1.2
ChimeraX-IMOD: 1.0
ChimeraX-IO: 1.0.1
ChimeraX-ItemsInspection: 1.0
ChimeraX-Label: 1.1.1
ChimeraX-ListInfo: 1.1.1
ChimeraX-Log: 1.1.5
ChimeraX-LookingGlass: 1.1
ChimeraX-Maestro: 1.8.1
ChimeraX-Map: 1.1
ChimeraX-MapData: 2.0
ChimeraX-MapEraser: 1.0
ChimeraX-MapFilter: 2.0
ChimeraX-MapFit: 2.0
ChimeraX-MapSeries: 2.1
ChimeraX-Markers: 1.0
ChimeraX-Mask: 1.0
ChimeraX-MatchMaker: 2.0.6
ChimeraX-MDcrds: 2.6
ChimeraX-MedicalToolbar: 1.0.1
ChimeraX-Meeting: 1.0
ChimeraX-MLP: 1.1
ChimeraX-mmCIF: 2.7
ChimeraX-MMTF: 2.1
ChimeraX-Modeller: 1.5.5
ChimeraX-ModelPanel: 1.3.2
ChimeraX-ModelSeries: 1.0
ChimeraX-Mol2: 2.0
ChimeraX-Morph: 1.0
ChimeraX-MouseModes: 1.1
ChimeraX-Movie: 1.0
ChimeraX-Neuron: 1.0
ChimeraX-Nucleotides: 2.0.2
ChimeraX-OpenCommand: 1.9
ChimeraX-PDB: 2.6.6
ChimeraX-PDBBio: 1.0
ChimeraX-PDBLibrary: 1.0.2
ChimeraX-PDBMatrices: 1.0
ChimeraX-PickBlobs: 1.0
ChimeraX-Positions: 1.0
ChimeraX-PresetMgr: 1.1
ChimeraX-PubChem: 2.1
ChimeraX-ReadPbonds: 1.0.1
ChimeraX-Registration: 1.1
ChimeraX-RemoteControl: 1.0
ChimeraX-ResidueFit: 1.0
ChimeraX-RestServer: 1.1
ChimeraX-RNALayout: 1.0
ChimeraX-RotamerLibMgr: 2.0.1
ChimeraX-RotamerLibsDunbrack: 2.0
ChimeraX-RotamerLibsDynameomics: 2.0
ChimeraX-RotamerLibsRichardson: 2.0
ChimeraX-SaveCommand: 1.5.1
ChimeraX-SchemeMgr: 1.0
ChimeraX-SDF: 2.0
ChimeraX-Segger: 1.0
ChimeraX-Segment: 1.0
ChimeraX-SelInspector: 1.0
ChimeraX-SeqView: 2.6
ChimeraX-Shape: 1.0.1
ChimeraX-Shell: 1.0
ChimeraX-Shortcuts: 1.1
ChimeraX-ShowAttr: 1.0
ChimeraX-ShowSequences: 1.0
ChimeraX-SideView: 1.0
ChimeraX-Smiles: 2.1
ChimeraX-SmoothLines: 1.0
ChimeraX-SpaceNavigator: 1.0
ChimeraX-StdCommands: 1.8
ChimeraX-STL: 1.0
ChimeraX-Storm: 1.0
ChimeraX-StructMeasure: 1.0.1
ChimeraX-Struts: 1.0.1
ChimeraX-Surface: 1.0
ChimeraX-SwapAA: 2.0
ChimeraX-SwapRes: 2.1.1
ChimeraX-TapeMeasure: 1.0
ChimeraX-Test: 1.0
ChimeraX-Toolbar: 1.1.1
ChimeraX-ToolshedUtils: 1.2.1
ChimeraX-Tug: 1.0
ChimeraX-UI: 1.18.2
ChimeraX-uniprot: 2.2
ChimeraX-UnitCell: 1.0
ChimeraX-ViewDockX: 1.1.2
ChimeraX-VIPERdb: 1.0
ChimeraX-Vive: 1.1
ChimeraX-VolumeMenu: 1.0
ChimeraX-VTK: 1.0
ChimeraX-WavefrontOBJ: 1.0
ChimeraX-WebCam: 1.0
ChimeraX-WebServices: 1.1.0
ChimeraX-Zone: 1.0
colorama: 0.4.4
comtypes: 1.1.10
cxservices: 1.2
cycler: 0.11.0
Cython: 0.29.26
debugpy: 1.6.0
decorator: 5.1.1
docutils: 0.17.1
entrypoints: 0.4
filelock: 3.4.2
fonttools: 4.33.3
funcparserlib: 1.0.0
grako: 3.16.5
h5py: 3.6.0
html2text: 2020.1.16
idna: 3.3
ihm: 0.27
imagecodecs: 2021.11.20
imagesize: 1.3.0
ipykernel: 6.6.1
ipython: 7.31.1
ipython-genutils: 0.2.0
jedi: 0.18.1
Jinja2: 3.0.3
jupyter-client: 7.1.0
jupyter-core: 4.10.0
kiwisolver: 1.4.2
line-profiler: 3.4.0
lxml: 4.7.1
lz4: 3.1.10
MarkupSafe: 2.1.1
matplotlib: 3.5.1
matplotlib-inline: 0.1.3
msgpack: 1.0.3
nest-asyncio: 1.5.5
netCDF4: 1.5.8
networkx: 2.6.3
numexpr: 2.8.1
numpy: 1.22.1
openvr: 1.16.802
packaging: 21.3
ParmEd: 3.4.3
parso: 0.8.3
pickleshare: 0.7.5
Pillow: 9.0.1
pip: 21.3.1
pkginfo: 1.8.2
prompt-toolkit: 3.0.29
psutil: 5.9.0
pycollada: 0.7.2
pydicom: 2.2.2
Pygments: 2.11.2
PyOpenGL: 3.1.5
PyOpenGL-accelerate: 3.1.5
pyparsing: 3.0.9
PyQt6-commercial: 6.3.0
PyQt6-Qt6: 6.3.0
PyQt6-sip: 13.3.1
PyQt6-WebEngine-commercial: 6.3.0
PyQt6-WebEngine-Qt6: 6.3.0
python-dateutil: 2.8.2
pytz: 2022.1
pywin32: 303
pyzmq: 23.0.0
qtconsole: 5.3.0
QtPy: 2.1.0
RandomWords: 0.3.0
requests: 2.27.1
scipy: 1.7.3
setuptools: 59.8.0
sfftk-rw: 0.7.2
six: 1.16.0
snowballstemmer: 2.2.0
sortedcontainers: 2.4.0
Sphinx: 4.3.2
sphinx-autodoc-typehints: 1.15.2
sphinxcontrib-applehelp: 1.0.2
sphinxcontrib-blockdiag: 3.0.0
sphinxcontrib-devhelp: 1.0.2
sphinxcontrib-htmlhelp: 2.0.0
sphinxcontrib-jsmath: 1.0.1
sphinxcontrib-qthelp: 1.0.3
sphinxcontrib-serializinghtml: 1.1.5
suds-community: 1.0.0
tables: 3.7.0
tifffile: 2021.11.2
tinyarray: 1.2.4
tornado: 6.1
traitlets: 5.1.1
urllib3: 1.26.9
wcwidth: 0.2.5
webcolors: 1.11.1
wheel: 0.37.1
wheel-filename: 1.3.0
WMI: 1.5.1
Change History (11)
comment:1 by , 3 years ago
| Cc: | added |
|---|---|
| Component: | Unassigned → Core |
| Owner: | set to |
| Platform: | → all |
| Project: | → ChimeraX |
| Status: | new → accepted |
| Summary: | ChimeraX bug report submission → Crash in event loop |
comment:2 by , 3 years ago
| Status: | accepted → feedback |
|---|
follow-up: 3 comment:3 by , 3 years ago
Hello Eric, I had just completed a string of commands to label selected residues and adjust their label properties. At the exact moment of the crash (the first time), I just clicked on "About ChimeraX" to see the version I had. The second time it crashed, I had clicked on the previously saved session. Does this information help? Sincerely, Shanen Shanen M. Sherrer, Ph.D. Assistant Professor Department of Chemistry & Biochemistry St. Mary's College of Maryland St. Mary's City, MD 20686 On Mon, May 23, 2022 at 4:44 PM ChimeraX <ChimeraX-bugs-admin@cgl.ucsf.edu> wrote:
comment:4 by , 3 years ago
| Status: | feedback → accepted |
|---|
comment:5 by , 3 years ago
| Cc: | added |
|---|---|
| Owner: | changed from to |
| Status: | accepted → assigned |
Hi Shanen,
Thanks for getting back to me. It's always good have more information, though those things you reported work for me. I am reassigning this ticket to our Windows expert (Greg Couch) and maybe he will have some insights.
--Eric
comment:6 by , 3 years ago
How easy is this to reproduce for you? Does it happen every time you used your saved session? And can you share the ChimeraX session with me/us? If you don't mind it being publicly accessible, you can attach it to your response. Or you can email it to me directly at gregc@….
follow-up: 7 comment:7 by , 3 years ago
This crash was not reproducible. I tried to recreate it, but it has not crashed since the second incident yesterday.
-Shanen
Shanen M. Sherrer, Ph.D.
Assistant Professor
Department of Chemistry and Biochemistry
St. Mary's College of Maryland
St. Mary's City, MD 20686
-----Original Message-----
From: ChimeraX <ChimeraX-bugs-admin@cgl.ucsf.edu>
Sent: Monday, May 23, 2022 5:42 PM
To: undisclosed-recipients:
Cc: goddard@cgl.ucsf.edu; gregc@cgl.ucsf.edu; pett@cgl.ucsf.edu; smsherrer@smcm.edu
Subject: Re: [ChimeraX] #6938: Crash in event loop
#6938: Crash in event loop
----------------------------------+------------------------
Reporter: smsherrer@… | Owner: Greg Couch
Type: defect | Status: assigned
Priority: normal | Milestone:
Component: Core | Version:
Resolution: | Keywords:
Blocked By: | Blocking:
Notify when closed: | Platform: all
Project: ChimeraX |
----------------------------------+------------------------
Comment (by Greg Couch):
How easy is this to reproduce for you? Does it happen every time you used your saved session? And can you share the ChimeraX session with me/us?
If you don't mind it being publicly accessible, you can attach it to your response. Or you can email it to me directly at gregc@cgl.ucsf.edu.
--
Ticket URL: <https://www.rbvi.ucsf.edu/trac/ChimeraX/ticket/6938#comment:6>
ChimeraX <https://www.rbvi.ucsf.edu/chimerax/>
ChimeraX Issue Tracker
follow-up: 8 comment:8 by , 3 years ago
Never mind. Soon as I sent this email, it crashed without me doing anything in the program. I will send the last session opened.
Shanen M. Sherrer, Ph.D.
Assistant Professor
Department of Chemistry and Biochemistry
St. Mary's College of Maryland
St. Mary's City, MD 20686
-----Original Message-----
From: ChimeraX <ChimeraX-bugs-admin@cgl.ucsf.edu>
Sent: Tuesday, May 24, 2022 11:45 AM
To: gregc@cgl.ucsf.edu; smsherrer@smcm.edu
Cc: pett@cgl.ucsf.edu; goddard@cgl.ucsf.edu
Subject: Re: [ChimeraX] #6938: Crash in event loop
#6938: Crash in event loop
----------------------------------+------------------------
Reporter: smsherrer@… | Owner: Greg Couch
Type: defect | Status: assigned
Priority: normal | Milestone:
Component: Core | Version:
Resolution: | Keywords:
Blocked By: | Blocking:
Notify when closed: | Platform: all
Project: ChimeraX |
----------------------------------+------------------------
Comment (by smsherrer@…):
{{{
This crash was not reproducible. I tried to recreate it, but it has not crashed since the second incident yesterday.
-Shanen
Shanen M. Sherrer, Ph.D.
Assistant Professor
Department of Chemistry and Biochemistry St. Mary's College of Maryland St. Mary's City, MD 20686
-----Original Message-----
From: ChimeraX <ChimeraX-bugs-admin@cgl.ucsf.edu>
Sent: Monday, May 23, 2022 5:42 PM
To: undisclosed-recipients:
Cc: goddard@cgl.ucsf.edu; gregc@cgl.ucsf.edu; pett@cgl.ucsf.edu; smsherrer@smcm.edu
Subject: Re: [ChimeraX] #6938: Crash in event loop
#6938: Crash in event loop
----------------------------------+------------------------
Reporter: smsherrer@… | Owner: Greg Couch
Type: defect | Status: assigned
Priority: normal | Milestone:
Component: Core | Version:
Resolution: | Keywords:
Blocked By: | Blocking:
Notify when closed: | Platform: all
Project: ChimeraX |
----------------------------------+------------------------
Comment (by Greg Couch):
How easy is this to reproduce for you? Does it happen every time you used your saved session? And can you share the ChimeraX session with me/us?
If you don't mind it being publicly accessible, you can attach it to your response. Or you can email it to me directly at gregc@cgl.ucsf.edu.
--
Ticket URL:
<https://www.rbvi.ucsf.edu/trac/ChimeraX/ticket/6938#comment:6>
ChimeraX <https://www.rbvi.ucsf.edu/chimerax/>
ChimeraX Issue Tracker
}}}
--
Ticket URL: <https://www.rbvi.ucsf.edu/trac/ChimeraX/ticket/6938#comment:7>
ChimeraX <https://www.rbvi.ucsf.edu/chimerax/>
ChimeraX Issue Tracker
comment:9 by , 3 years ago
Thanks for the session. Unfortunately, I have not been able to reproduce the bug so far. I also used your session to run a memory debugger (on Linux where I have the tool), and didn't find anything.
So what to do. With mysterious bugs, our standard response is that you should update your graphics driver. This doesn't appear to be a graphics driver bug, but it shouldn't hurt. Your driver is version 511.79. 512.95 is available from nvidia.com. Another thing to try is to not use the SideView tool and see if that improves things. That is a stab in the dark, but I noticed that you used it in your session, and most people don't.
comment:10 by , 3 years ago
So, are you still seeing this bug? Did you try updating the graphics driver? Stop using the SideView tool? Maybe we could zoom and you could show me the bug in action.
follow-up: 11 comment:11 by , 3 years ago
I have not seen this bug in a while. I stopped using SideView tool constantly and just made sure not too many programs were running at the same time.
-Shanen
Shanen M. Sherrer, Ph.D.
Assistant Professor
Department of Chemistry and Biochemistry
St. Mary's College of Maryland
St. Mary's City, MD 20686
-----Original Message-----
From: ChimeraX <ChimeraX-bugs-admin@cgl.ucsf.edu>
Sent: Thursday, June 2, 2022 7:12 PM
To: undisclosed-recipients:
Cc: goddard@cgl.ucsf.edu; gregc@cgl.ucsf.edu; pett@cgl.ucsf.edu; smsherrer@smcm.edu
Subject: Re: [ChimeraX] #6938: Crash in event loop
#6938: Crash in event loop
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Reporter: smsherrer@… | Owner: Greg Couch
Type: defect | Status: assigned
Priority: normal | Milestone:
Component: Core | Version:
Resolution: | Keywords:
Blocked By: | Blocking:
Notify when closed: | Platform: all
Project: ChimeraX |
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Comment (by Greg Couch):
So, are you still seeing this bug? Did you try updating the graphics driver? Stop using the SideView tool? Maybe we could zoom and you could show me the bug in action.
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Ticket URL: <https://www.rbvi.ucsf.edu/trac/ChimeraX/ticket/6938#comment:10>
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Hi Shanen,
--Eric