Opened 3 years ago
Closed 3 years ago
#6906 closed defect (limitation)
Problem running in virtual desktop environment
Reported by: | Owned by: | Greg Couch | |
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Priority: | normal | Milestone: | |
Component: | Platform | Version: | |
Keywords: | Cc: | chimera-programmers | |
Blocked By: | Blocking: | ||
Notify when closed: | Platform: | all | |
Project: | ChimeraX |
Description
Hi, Hope you are doing well! I work with Gilead's IT Security team. Before we install any software in our system within the Gilead organization, we do the software security assessment. During our assessment for "ChimeraX" with version 1.3, we found out that the software is successfully getting installed in our VDI however we are unable to execute or run it. It will be of great help if you kindly help us with resolving this issue so that we can move forward smoothly with our security assessment process. Thanks & Regards, Deeksha
Change History (2)
comment:1 by , 3 years ago
Cc: | added |
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Component: | Unassigned → Platform |
Owner: | set to |
Platform: | → all |
Project: | → ChimeraX |
Status: | new → assigned |
Summary: | Need help for executing "ChimeraX" → Problem running in virtual desktop environment |
comment:2 by , 3 years ago
Resolution: | → limitation |
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Status: | assigned → closed |
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The official line is that we don't support ChimeraX on virtual machines. For the best interactive performance, it needs to run directly on the hardware. That said....
You didn't say which OS the virtual machine is running. I'm going to guess some form of CentOS or Ubuntu Linux. There you can try running without graphics with "chimerax --nogui". That is also possible with the Windows and macOS versions, but you need to find the ChimeraX binary (c:\Program Files\ChimeraX 1.3\bin\ChimeraX --nogui or ChimeraX.app/contents/bin/ChimeraX --nogui)
If you want to run ChimeraX with graphics, then you'll need to use a virtual machine that supports 3D graphics, specifically OpenGL 3.3 or better. I have had luck with Linux VMs with VMware Workstation on my Windows desktop machine with a Nvidia GTX 970.