Opened 4 years ago

Closed 4 years ago

#6679 closed defect (can't reproduce)

Unknown crash

Reported by: chimerax-bug-report@… Owned by: Eric Pettersen
Priority: normal Milestone:
Component: Core Version:
Keywords: Cc: Tom Goddard
Blocked By: Blocking:
Notify when closed: Platform: all
Project: ChimeraX

Description

The following bug report has been submitted:
Platform:        macOS-10.15.7-x86_64-i386-64bit
ChimeraX Version: 1.2.5 (2021-05-24 04:13:57 UTC)
Description
Last time you used ChimeraX it crashed.
Please describe steps that led to the crash here.
{"app_name":"ChimeraX","timestamp":"2022-04-21 14:53:34.00 +0800","app_version":"1.2.5","slice_uuid":"74b1c996-e1f3-331c-8c86-116411356099","build_version":"1.2.5.0","bundleID":"edu.ucsf.cgl.ChimeraX","share_with_app_devs":0,"is_first_party":1,"bug_type":"309","os_version":"Mac OS X 10.15.7 (19H1615)","incident_id":"51872D9E-5E7B-4713-BAC0-4F3D4D5C48DB","name":"ChimeraX"}
{
  "uptime" : 200000,
  "procLaunch" : "2022-04-21 14:49:08.8217 +0800",
  "procRole" : "Foreground",
  "exception" : {
    "type" : "EXC_BAD_ACCESS",
    "signal" : "SIGSEGV",
    "subtype" : "KERN_INVALID_ADDRESS at 0x5e87a360"
  },
  "userID" : 501,
  "modelCode" : "MacBookPro15,2",
  "coalitionID" : 32292,
  "osVersion" : {
    "train" : "Mac OS X 10.15.7",
    "build" : "19H1615",
    "releaseType" : ""
  },
  "captureTime" : "2022-04-21 14:53:04.3048 +0800",
  "incident" : "51872D9E-5E7B-4713-BAC0-4F3D4D5C48DB",
  "pid" : 67570,
  "cpuType" : "X86-64",
  "procName" : "ChimeraX",
  "procPath" : "\/Applications\/ChimeraX-1.2.5.app\/Contents\/MacOS\/ChimeraX",
  "bundleInfo" : {"CFBundleShortVersionString":"1.2.5","CFBundleVersion":"1.2.5.0","CFBundleIdentifier":"edu.ucsf.cgl.ChimeraX"},
  "parentProc" : "launchd",
  "parentPid" : 1,
  "coalitionName" : "edu.ucsf.cgl.ChimeraX",
  "crashReporterKey" : "C6C3E8A4-6727-9870-8970-EC4AA6F74003",
  "wakeTime" : 1806,
  "bridgeVersion" : {"build":"19P647","train":"6.1"},
  "sleepWakeUUID" : "37460234-2DB5-4312-91B6-432D310D9DB1",
  "sip" : "enabled",
  "vmregioninfo" : "0x7f8d5e87a360 is not in any region.  Bytes after previous region: 877409  Bytes before following region: 44192\n      REGION TYPE                      START - END             [ VSIZE] PRT\/MAX SHRMOD  REGION DETAIL\n      MALLOC_LARGE           00007f8d5e5a4000-00007f8d5e7a4000 [ 2048K] rw-\/rwx SM=PRV  \n--->  GAP OF 0xe1000 BYTES\n      MALLOC_LARGE           00007f8d5e885000-00007f8d5e8b2000 [  180K] rw-\/rwx SM=PRV  ",
  "is_corpse" : 1,
  "extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":177083},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":3},"warnings":0},
  "threads" : [{"triggered":true,"id":3131571,"name":"CrBrowserMain","queue":"com.apple.main-thread","frames":[[0,29498],[1,24160],[2,63806],[3,13821],[4,0],[5,1245836],[6,382966],[6,134573],[6,1616785],[6,1248207],[6,1386107],[6,1387487],[6,1387243],[7,3528],[8,109769]]},{"id":3131632,"frames":[[0,14466],[1,25637],[9,3379835],[1,24841],[1,7051]]},{"id":3131633,"frames":[[0,14466],[1,25637],[9,3379835],[1,24841],[1,7051]]},{"id":3131634,"frames":[[0,14466],[1,25637],[9,3379835],[1,24841],[1,7051]]},{"id":3131830,"name":"ThreadPoolServiceThread","frames":[[0,39830],[10,45272682],[10,45272263],[10,44783147],[10,44537803],[10,44829332],[10,44911229],[10,45211143],[1,24841],[1,7051]]},{"id":3131831,"name":"ThreadPoolForegroundWorker","frames":[[0,3578],[0,4464],[10,45229202],[10,44869496],[10,44872016],[10,44870868],[10,45211143],[1,24841],[1,7051]]},{"id":3131832,"name":"ThreadPoolBackgroundWorker","frames":[[0,3578],[0,4464],[10,45229202],[10,44869496],[10,44872016],[10,44870724],[10,45211143],[1,24841],[1,7051]]},{"id":3131833,"name":"Chrome_IOThread","frames":[[0,39830],[10,45272682],[10,45272263],[10,44783147],[10,44537803],[10,111124230],[10,44911229],[10,45211143],[1,24841],[1,7051]]},{"id":3131834,"name":"NetworkConfigWatcher","frames":[[0,3578],[0,4464],[10,45229202],[10,45228751],[10,44343771],[10,44783147],[10,44537803],[10,44911229],[10,45211143],[1,24841],[1,7051]]},{"id":3131837,"name":"CompositorTileWorker1","frames":[[0,14466],[1,25637],[10,45194776],[10,64820728],[10,45211143],[1,24841],[1,7051]]},{"id":3131838,"name":"Chrome_InProcGpuThread","frames":[[0,3578],[0,4464],[10,45229202],[10,44343823],[10,44783147],[10,44537803],[10,44911229],[10,45211143],[1,24841],[1,7051]]},{"id":3131839,"name":"Chrome_ChildIOThread","frames":[[0,39830],[10,45272682],[10,45272263],[10,44783147],[10,44537803],[10,44911229],[10,45211143],[1,24841],[1,7051]]},{"id":3131844,"name":"VizCompositorThread","frames":[[0,3578],[0,4464],[10,45229202],[10,45228751],[10,44343771],[10,44783147],[10,44537803],[10,44911229],[10,45211143],[1,24841],[1,7051]]},{"id":3131862,"name":"NetworkConfigWatcher","frames":[[0,3578],[0,4464],[10,45229202],[10,45228751],[10,44343771],[10,44783147],[10,44537803],[10,44911229],[10,45211143],[1,24841],[1,7051]]},{"id":3131863,"name":"ThreadPoolSingleThreadForegroundBlocking0","frames":[[0,3578],[0,4464],[10,45229202],[10,45228751],[10,44869482],[10,44872016],[10,44870964],[10,45211143],[1,24841],[1,7051]]},{"id":3131925,"name":"MemoryInfra","frames":[[0,3578],[0,4464],[10,45229202],[10,45228751],[10,44343771],[10,44783147],[10,44537803],[10,44911229],[10,45211143],[1,24841],[1,7051]]},{"id":3132080,"name":"com.apple.NSEventThread","frames":[[0,3578],[0,4464],[11,542757],[11,537330],[11,534382],[12,1978020],[1,24841],[1,7051]]},{"id":3132084,"name":"ThreadPoolSingleThreadSharedBackgroundBlocking1","frames":[[0,3578],[0,4464],[10,45229202],[10,45228751],[10,44869482],[10,44871229],[10,44870772],[10,45211143],[1,24841],[1,7051]]},{"id":3132817,"name":"ThreadPoolForegroundWorker","frames":[[0,3578],[0,4464],[10,45229202],[10,44869496],[10,44872016],[10,44870868],[10,45211143],[1,24841],[1,7051]]},{"id":3134790,"frames":[[1,7016]]},{"id":3134856,"frames":[[1,7016]]},{"id":3134859,"frames":[[1,7016]]},{"id":3134981,"frames":[[1,7016]]},{"id":3134982,"frames":[[1,7016]]},{"id":3134983,"frames":[[1,7016]]},{"id":3134984,"frames":[[1,7016]]},{"id":3134999,"name":"ThreadPoolForegroundWorker","frames":[[0,3578],[0,4464],[10,45229202],[10,44869496],[10,44872016],[10,44870868],[10,45211143],[1,24841],[1,7051]]},{"id":3135000,"name":"ThreadPoolForegroundWorker","frames":[[0,3578],[0,4464],[10,45229202],[10,44869496],[10,44871229],[10,44870868],[10,45211143],[1,24841],[1,7051]]}],
  "threadState" : {
  "r13" : 3126,
  "rax" : 0,
  "rflags" : 582,
  "cpu" : 0,
  "r14" : 11,
  "rsi" : 11,
  "r8" : 140245405622088,
  "cr2" : 140245405622088,
  "rdx" : 0,
  "r10" : 4494093760,
  "r9" : 1844494853665879581,
  "r15" : 22,
  "rbx" : 4494093760,
  "trap" : 133,
  "err" : 33554760,
  "r11" : 582,
  "rip" : 140735121847098,
  "rbp" : 140245405620864,
  "rsp" : 140245405620824,
  "r12" : 775,
  "rcx" : 140245405620824,
  "flavor" : "x86_THREAD_STATE",
  "rdi" : 775
},
  "usedImages" : [
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],
  "legacyInfo" : {
  "imageExtraInfo" : [
    {
      "size" : 184320,
      "arch" : "x86_64",
      "path" : "\/usr\/lib\/system\/libsystem_kernel.dylib",
      "name" : "libsystem_kernel.dylib"
    },
    {
      "size" : 45056,
      "arch" : "x86_64",
      "path" : "\/usr\/lib\/system\/libsystem_pthread.dylib",
      "name" : "libsystem_pthread.dylib"
    },
    {
      "size" : 557056,
      "arch" : "x86_64",
      "path" : "\/usr\/lib\/system\/libsystem_c.dylib",
      "name" : "libsystem_c.dylib"
    },
    {
      "size" : 36864,
      "arch" : "x86_64",
      "path" : "\/usr\/lib\/system\/libsystem_platform.dylib",
      "name" : "libsystem_platform.dylib"
    },
    {
      "size" : 0
    },
    {
      "size" : 1441792,
      "arch" : "x86_64",
      "path" : "\/Applications\/ChimeraX-1.2.5.app\/Contents\/Library\/Frameworks\/Python.framework\/Versions\/3.8\/lib\/python3.8\/site-packages\/PyQt5\/QtCore.abi3.so",
      "name" : "QtCore.abi3.so"
    },
    {
      "size" : 2322432,
      "arch" : "x86_64",
      "path" : "\/Applications\/ChimeraX-1.2.5.app\/Contents\/Library\/Frameworks\/Python.framework\/Versions\/3.8\/Python",
      "name" : "Python"
    },
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      "arch" : "x86_64",
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      "arch" : "x86_64",
      "path" : "\/Applications\/ChimeraX-1.2.5.app\/Contents\/Library\/Frameworks\/Python.framework\/Versions\/3.8\/lib\/python3.8\/site-packages\/numpy\/.dylibs\/libopenblas.0.dylib",
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      "arch" : "x86_64",
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      "arch" : "x86_64",
      "path" : "\/System\/Library\/Frameworks\/AppKit.framework\/Versions\/C\/AppKit",
      "name" : "AppKit"
    }
  ],
  "threadTriggered" : {
    "index" : 0,
    "name" : "CrBrowserMain",
    "queue" : "com.apple.main-thread"
  }
}
}


Log:
UCSF ChimeraX version: 1.2.5 (2021-05-24)  
© 2016-2021 Regents of the University of California. All rights reserved.  
How to cite UCSF ChimeraX  




OpenGL version: 4.1 INTEL-14.7.21
OpenGL renderer: Intel(R) Iris(TM) Plus Graphics 655
OpenGL vendor: Intel Inc.Hardware:

    Hardware Overview:

      Model Name: MacBook Pro
      Model Identifier: MacBookPro15,2
      Processor Name: Quad-Core Intel Core i7
      Processor Speed: 2.8 GHz
      Number of Processors: 1
      Total Number of Cores: 4
      L2 Cache (per Core): 256 KB
      L3 Cache: 8 MB
      Hyper-Threading Technology: Enabled
      Memory: 16 GB
      Boot ROM Version: 1715.60.5.0.0 (iBridge: 19.16.10647.0.0,0)

Software:

    System Software Overview:

      System Version: macOS 10.15.7 (19H1615)
      Kernel Version: Darwin 19.6.0
      Time since boot: 15 days 23:02

Graphics/Displays:

    Intel Iris Plus Graphics 655:

      Chipset Model: Intel Iris Plus Graphics 655
      Type: GPU
      Bus: Built-In
      VRAM (Dynamic, Max): 1536 MB
      Vendor: Intel
      Device ID: 0x3ea5
      Revision ID: 0x0001
      Metal: Supported, feature set macOS GPUFamily2 v1
      Displays:
        Color LCD:
          Display Type: Built-In Retina LCD
          Resolution: 2560 x 1600 Retina
          Framebuffer Depth: 24-Bit Color (ARGB8888)
          Main Display: Yes
          Mirror: Off
          Online: Yes
          Automatically Adjust Brightness: No
          Connection Type: Internal

Locale: (None, 'UTF-8')
PyQt5 5.15.2, Qt 5.15.2
Installed Packages:
    alabaster: 0.7.12
    appdirs: 1.4.4
    appnope: 0.1.2
    Babel: 2.9.1
    backcall: 0.2.0
    blockdiag: 2.0.1
    certifi: 2020.12.5
    cftime: 1.5.0
    chardet: 3.0.4
    ChimeraX-AddCharge: 1.0.1
    ChimeraX-AddH: 2.1.6
    ChimeraX-AlignmentAlgorithms: 2.0
    ChimeraX-AlignmentHdrs: 3.2
    ChimeraX-AlignmentMatrices: 2.0
    ChimeraX-Alignments: 2.1
    ChimeraX-AmberInfo: 1.0
    ChimeraX-Arrays: 1.0
    ChimeraX-Atomic: 1.13.2
    ChimeraX-AtomicLibrary: 3.1.3
    ChimeraX-AtomSearch: 2.0
    ChimeraX-AtomSearchLibrary: 1.0
    ChimeraX-AxesPlanes: 2.0
    ChimeraX-BasicActions: 1.1
    ChimeraX-BILD: 1.0
    ChimeraX-BlastProtein: 1.1
    ChimeraX-BondRot: 2.0
    ChimeraX-BugReporter: 1.0
    ChimeraX-BuildStructure: 2.5.2
    ChimeraX-Bumps: 1.0
    ChimeraX-BundleBuilder: 1.1
    ChimeraX-ButtonPanel: 1.0
    ChimeraX-CageBuilder: 1.0
    ChimeraX-CellPack: 1.0
    ChimeraX-Centroids: 1.1
    ChimeraX-ChemGroup: 2.0
    ChimeraX-Clashes: 2.1
    ChimeraX-ColorActions: 1.0
    ChimeraX-ColorGlobe: 1.0
    ChimeraX-ColorKey: 1.2.1
    ChimeraX-CommandLine: 1.1.4
    ChimeraX-ConnectStructure: 2.0
    ChimeraX-Contacts: 1.0
    ChimeraX-Core: 1.2.5
    ChimeraX-CoreFormats: 1.0
    ChimeraX-coulombic: 1.1.1
    ChimeraX-Crosslinks: 1.0
    ChimeraX-Crystal: 1.0
    ChimeraX-CrystalContacts: 1.0
    ChimeraX-DataFormats: 1.1
    ChimeraX-Dicom: 1.0
    ChimeraX-DistMonitor: 1.1.3
    ChimeraX-DistUI: 1.0
    ChimeraX-Dssp: 2.0
    ChimeraX-EMDB-SFF: 1.0
    ChimeraX-ExperimentalCommands: 1.0
    ChimeraX-FileHistory: 1.0
    ChimeraX-FunctionKey: 1.0
    ChimeraX-Geometry: 1.1
    ChimeraX-gltf: 1.0
    ChimeraX-Graphics: 1.0
    ChimeraX-Hbonds: 2.1
    ChimeraX-Help: 1.1
    ChimeraX-HKCage: 1.3
    ChimeraX-IHM: 1.0
    ChimeraX-ImageFormats: 1.1
    ChimeraX-IMOD: 1.0
    ChimeraX-IO: 1.0.1
    ChimeraX-Label: 1.0
    ChimeraX-ListInfo: 1.1.1
    ChimeraX-Log: 1.1.2
    ChimeraX-LookingGlass: 1.1
    ChimeraX-Maestro: 1.8.1
    ChimeraX-Map: 1.0.2
    ChimeraX-MapData: 2.0
    ChimeraX-MapEraser: 1.0
    ChimeraX-MapFilter: 2.0
    ChimeraX-MapFit: 2.0
    ChimeraX-MapSeries: 2.0
    ChimeraX-Markers: 1.0
    ChimeraX-Mask: 1.0
    ChimeraX-MatchMaker: 1.2.1
    ChimeraX-MDcrds: 2.2
    ChimeraX-MedicalToolbar: 1.0.1
    ChimeraX-Meeting: 1.0
    ChimeraX-MLP: 1.1
    ChimeraX-mmCIF: 2.3
    ChimeraX-MMTF: 2.1
    ChimeraX-Modeller: 1.0.1
    ChimeraX-ModelPanel: 1.0.1
    ChimeraX-ModelSeries: 1.0
    ChimeraX-Mol2: 2.0
    ChimeraX-Morph: 1.0
    ChimeraX-MouseModes: 1.1
    ChimeraX-Movie: 1.0
    ChimeraX-Neuron: 1.0
    ChimeraX-Nucleotides: 2.0.1
    ChimeraX-OpenCommand: 1.5
    ChimeraX-PDB: 2.4.1
    ChimeraX-PDBBio: 1.0
    ChimeraX-PDBLibrary: 1.0.1
    ChimeraX-PDBMatrices: 1.0
    ChimeraX-PickBlobs: 1.0
    ChimeraX-Positions: 1.0
    ChimeraX-PresetMgr: 1.0.1
    ChimeraX-PubChem: 2.0.1
    ChimeraX-ReadPbonds: 1.0
    ChimeraX-Registration: 1.1
    ChimeraX-RemoteControl: 1.0
    ChimeraX-ResidueFit: 1.0
    ChimeraX-RestServer: 1.1
    ChimeraX-RNALayout: 1.0
    ChimeraX-RotamerLibMgr: 2.0
    ChimeraX-RotamerLibsDunbrack: 2.0
    ChimeraX-RotamerLibsDynameomics: 2.0
    ChimeraX-RotamerLibsRichardson: 2.0
    ChimeraX-SaveCommand: 1.4
    ChimeraX-SchemeMgr: 1.0
    ChimeraX-SDF: 2.0
    ChimeraX-Segger: 1.0
    ChimeraX-Segment: 1.0
    ChimeraX-SeqView: 2.3
    ChimeraX-Shape: 1.0.1
    ChimeraX-Shell: 1.0
    ChimeraX-Shortcuts: 1.0
    ChimeraX-ShowAttr: 1.0
    ChimeraX-ShowSequences: 1.0
    ChimeraX-SideView: 1.0
    ChimeraX-Smiles: 2.0.1
    ChimeraX-SmoothLines: 1.0
    ChimeraX-SpaceNavigator: 1.0
    ChimeraX-StdCommands: 1.3.1
    ChimeraX-STL: 1.0
    ChimeraX-Storm: 1.0
    ChimeraX-Struts: 1.0
    ChimeraX-Surface: 1.0
    ChimeraX-SwapAA: 2.0
    ChimeraX-SwapRes: 2.1
    ChimeraX-TapeMeasure: 1.0
    ChimeraX-Test: 1.0
    ChimeraX-Toolbar: 1.0.1
    ChimeraX-ToolshedUtils: 1.2
    ChimeraX-Tug: 1.0
    ChimeraX-UI: 1.7.6
    ChimeraX-uniprot: 2.1
    ChimeraX-UnitCell: 1.0
    ChimeraX-ViewDockX: 1.0
    ChimeraX-Vive: 1.1
    ChimeraX-VolumeMenu: 1.0
    ChimeraX-VTK: 1.0
    ChimeraX-WavefrontOBJ: 1.0
    ChimeraX-WebCam: 1.0
    ChimeraX-WebServices: 1.0
    ChimeraX-Zone: 1.0
    colorama: 0.4.3
    comtypes: 1.1.7
    cxservices: 1.0
    cycler: 0.10.0
    Cython: 0.29.21
    decorator: 5.0.9
    distlib: 0.3.1
    docutils: 0.16
    filelock: 3.0.12
    funcparserlib: 0.3.6
    grako: 3.16.5
    h5py: 2.10.0
    html2text: 2020.1.16
    idna: 2.10
    ihm: 0.17
    imagecodecs: 2020.5.30
    imagesize: 1.2.0
    ipykernel: 5.3.4
    ipython: 7.18.1
    ipython-genutils: 0.2.0
    jedi: 0.17.2
    Jinja2: 2.11.2
    jupyter-client: 6.1.7
    jupyter-core: 4.7.1
    kiwisolver: 1.3.1
    line-profiler: 2.1.2
    lxml: 4.6.2
    lz4: 3.1.0
    MarkupSafe: 2.0.1
    matplotlib: 3.3.2
    matplotlib-inline: 0.1.2
    msgpack: 1.0.0
    netCDF4: 1.5.4
    networkx: 2.5
    numexpr: 2.7.3
    numpy: 1.19.2
    numpydoc: 1.1.0
    openvr: 1.14.1501
    packaging: 20.9
    ParmEd: 3.2.0
    parso: 0.7.1
    pexpect: 4.8.0
    pickleshare: 0.7.5
    Pillow: 7.2.0
    pip: 21.0.1
    pkginfo: 1.5.0.1
    prompt-toolkit: 3.0.18
    psutil: 5.7.2
    ptyprocess: 0.7.0
    pycollada: 0.7.1
    pydicom: 2.0.0
    Pygments: 2.7.1
    PyOpenGL: 3.1.5
    PyOpenGL-accelerate: 3.1.5
    pyparsing: 2.4.7
    PyQt5-commercial: 5.15.2
    PyQt5-sip: 12.8.1
    PyQtWebEngine-commercial: 5.15.2
    python-dateutil: 2.8.1
    pytz: 2021.1
    pyzmq: 22.0.3
    qtconsole: 4.7.7
    QtPy: 1.9.0
    RandomWords: 0.3.0
    requests: 2.24.0
    scipy: 1.5.2
    setuptools: 50.3.2
    sfftk-rw: 0.6.7.dev1
    six: 1.15.0
    snowballstemmer: 2.1.0
    sortedcontainers: 2.2.2
    Sphinx: 3.2.1
    sphinxcontrib-applehelp: 1.0.2
    sphinxcontrib-blockdiag: 2.0.0
    sphinxcontrib-devhelp: 1.0.2
    sphinxcontrib-htmlhelp: 2.0.0
    sphinxcontrib-jsmath: 1.0.1
    sphinxcontrib-qthelp: 1.0.3
    sphinxcontrib-serializinghtml: 1.1.5
    suds-jurko: 0.6
    tables: 3.6.1
    tifffile: 2020.9.3
    tinyarray: 1.2.3
    tornado: 6.1
    traitlets: 5.0.5
    urllib3: 1.25.11
    wcwidth: 0.2.5
    webcolors: 1.11.1
    wheel: 0.36.0
    wheel-filename: 1.3.0

Change History (2)

comment:1 by Eric Pettersen, 4 years ago

Cc: Tom Goddard added
Component: UnassignedCore
Owner: set to Eric Pettersen
Platform: all
Project: ChimeraX
Status: newaccepted
Summary: ChimeraX bug report submissionUnknown crash

comment:2 by Eric Pettersen, 4 years ago

Resolution: can't reproduce
Status: acceptedclosed
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