Opened 4 years ago

Closed 4 years ago

Last modified 4 years ago

#6259 closed defect (duplicate)

Permission denied saving image to desktop (and other errors)

Reported by: zhangya1@… Owned by: Tom Goddard
Priority: normal Milestone:
Component: Input/Output Version:
Keywords: Cc: Eric Pettersen
Blocked By: Blocking:
Notify when closed: Platform: all
Project: ChimeraX

Description 

The following bug report has been submitted:
Platform:        Windows-10-10.0.19042
ChimeraX Version: 1.3 (2021-12-08 23:08:33 UTC)
Description
Last time you used ChimeraX it crashed.
Please describe steps that led to the crash here.
Windows fatal exception: code 0x8001010e

Thread 0x00002430 (most recent call first):
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimWindows fatal exception: code 0x8001010e

erWindows fatal exception: code 0x8001010e

ax\open_command\dialog.py", line 135 in show_open_file_dialog
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 107 in 
  File "C:\Program Files\ChimeraX 1.3\bin\libWindows fatal exception: code 0x8001010eWindows fatal exception: code 0x8001010e



\Windows fatal exception: code 0xWindows fatal exception: code 0x8001010e8001010e

Windows fatal exception: code 0x8001010e

Windows fatal exception: code 0x8001010e

Windows fatal exception: code 0x8001010e

Windows fatal exception: code 0x8001010e

Windows fatal exception: code 0x8001010e



Windows fatal exception: code 0x8001010eWindows fatal exception: code 0x8001010e



Windows fatal exception: Windows fatal exception: code 0x8001010e

sWindows fatal exception: code 0x8001010ecode 0x

8001010eWindows fatal exception: 

code 0x8001010e

Windows fatal exception: icode 0xt8001010ee

-Windows fatal exception: pcode 0xa8001010ec

kaWindows fatal exception: gescode 0x\8001010ec

hiWindows fatal exception: mcode 0xe8001010er

aWindows fatal exception: xcode 0x8001010e

\ui\gui.py", line 301 in event_loop
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 867 in init
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 1018 in 
  File "C:\Program Files\ChimeraX 1.3\bin\lib\runpy.py", line 87 in _run_code
  File "C:\Program Files\ChimeraX 1.3\bin\lib\runpy.py", line 197 in _run_module_as_main
Windows fatal exception: code 0x8001010e

Thread 0x00002430 (most recent call first):
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 135 in show_open_file_dialog
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 107 in 
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\ui\gui.py", line 301 in event_loop
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 867 in init
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 1018 in 
  File "C:\Program Files\ChimeraX 1.3\bin\lib\runpy.py", line 87 in _run_code
  File "C:\Program Files\ChimeraX 1.3\bin\lib\runpy.py", line 197 in _run_module_as_main
Windows fatal exception: code 0x8001010e

Thread 0x00002430 (most recent call first):
  File "C:\Program Files\ChimeraX 1Windows fatal exception: code 0x.8001010e3

\bWindows fatal exception: icode 0xn8001010e\

liWindows fatal exception: bcode 0x\8001010es

itWindows fatal exception: ecode 0x-8001010ep

acWindows fatal exception: kcode 0xa8001010eg

eWindows fatal exception: scode 0x\8001010ec

hWindows fatal exception: icode 0xm8001010ee

rWindows fatal exception: ax\opencode 0x_8001010ecomman

d\Windows fatal exception: dcode 0xi8001010ea

loWindows fatal exception: gcode 0x.8001010ep

y"Windows fatal exception: , line code 0x1358001010e in 

show_open_file_dialog
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 107 in 
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\ui\gui.py", line 301 in event_loop
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 867 in init
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 1018 in 
  File "C:\Program Files\ChimeraX 1.3\bin\lib\runpy.py", line 87 in _run_code
  File "C:\Program Files\ChimeraX 1.Windows fatal exception: code 0x38001010e\

binWindows fatal exception: \code 0xl8001010ei

b\Windows fatal exception: rcode 0xu8001010en

pyWindows fatal exception: .code 0xp8001010ey

"Windows fatal exception: , line code 0x1978001010e in 

_Windows fatal exception: rcode 0xu8001010en

_Windows fatal exception: mcode 0xo8001010ed

uWindows fatal exception: lcode 0xe8001010e

_Windows fatal exception: acode 0xs8001010e_

maWindows fatal exception: icode 0xn8001010e


Thread 0xWindows fatal exception: 00002430code 0x (most recent call first):
8001010e  File 

"Windows fatal exception: Ccode 0x:8001010e\

PWindows fatal exception: rcode 0xo8001010eg

rWindows fatal exception: acode 0xm8001010e 

FWindows fatal exception: icode 0xl8001010ee

sWindows fatal exception: \code 0xC8001010eh

iWindows fatal exception: mcode 0xe8001010er

aXWindows fatal exception:  code 0x18001010e.

3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 135 in show_open_file_dialog
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 107 in 
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\ui\gui.py", line 301 in event_loop
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 867 in init
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 1018 in 
  File "C:\Program Files\ChimeraX 1.3\bin\lib\runpy.py", line 87 in _run_code
  File "C:\Program Files\ChimeraX 1.3\bin\lib\runpy.py", line 197 in _run_module_as_main
Windows fatal exception: code 0x8001010e

Thread 0x00002430 (most recent call first):
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 135 in show_open_file_dialog
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 107 in 
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\ui\gui.py", line 301 in event_loop
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 867 in init
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 1018 in 
  File "C:\Program Files\ChimeraX 1.3\bin\lib\runpy.py", line 87 in _run_code
  File "C:\Program Files\ChimeraX 1.3\bin\lib\runpy.py", line 197 in _run_module_as_main
Windows fatal exception: code 0x8001010e

Thread 0x00002430 (most recent call first):
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 135 in show_open_file_dialog
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 107 in 
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\ui\gui.py", line 301 in event_loop
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 867 in init
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 1018 in 
  File "C:\Program Files\ChimeraX 1.3\bin\Windows fatal exception: code 0xl8001010e

ib\Windows fatal exception: code 0x8001010e

rWindows fatal exception: code 0x8001010e

uWindows fatal exception: code 0x8001010e

nWindows fatal exception: code 0x8001010ep

yWindows fatal exception: code 0x8001010e

.Windows fatal exception: code 0x8001010e

pWindows fatal exception: code 0x8001010e

yWindows fatal exception: code 0x8001010e

"Windows fatal exception: code 0x8001010e

, line Windows fatal exception: code 0x8001010e

87 in _run_code
  File "C:\Program Files\ChimeraX 1.3\bin\lib\runpy.py", line 197 in _run_module_as_main
Windows fatal exception: code 0x8001010e

Thread 0x00002430 (most recent call first):
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 135 in show_open_file_dialog
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 107 in 
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\ui\gui.py", line 301 in event_loop
  File "C:Windows fatal exception: \Program Files\ChimeraX 1.3\bin\lib\site-packagescode 0x8001010e\C

himWindows fatal exception: code 0xer8001010e

aX_main.py"Windows fatal exception: code 0x, line 8678001010e

 in init
Windows fatal exception: code 0x  File "C:\Program Files\ChimeraX 8001010e

1.3\bin\lib\site-paWindows fatal exception: code 0xckages\ChimeraX_8001010emain.py", line 1018 in 
  File 

"C:Windows fatal exception: code 0x\8001010eP

roWindows fatal exception: gcode 0xr8001010ea

m Windows fatal exception: Fcode 0xi8001010el

eWindows fatal exception: scode 0x\8001010eC

hiWindows fatal exception: mcode 0xe8001010er

aXWindows fatal exception:  code 0x18001010e.

3\bin\lib\runpy.py", line 87 in _run_code
  File "C:\Program Files\ChimeraX 1.3\bin\lib\runpy.py", line 197 in _run_module_as_main
Windows fatal exception: code 0x8001010e

Thread 0x00002430 (most recent call first):
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 135 in show_open_file_dialogWindows fatal exception: code 0x
8001010e  File 

"CWindows fatal exception: :code 0x\8001010eP

roWindows fatal exception: gcode 0xr8001010ea

m Windows fatal exception: Fcode 0xi8001010el

eWindows fatal exception: scode 0x\8001010eC

hWindows fatal exception: icode 0xm8001010ee

rWindows fatal exception: acode 0xX8001010e 

1Windows fatal exception: .code 0x38001010e\

biWindows fatal exception: ncode 0x\8001010el

iWindows fatal exception: bcode 0x\8001010es

iWindows fatal exception: tcode 0xe8001010e-

packages\chimerax\open_command\dialog.py", line 107 in 
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\ui\gui.py", line 301 in event_loop
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 867 in init
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 1018 in 
  File "C:\Program Files\ChimeraX 1.3\bin\lib\runpy.py", line 87 in _run_code
  File "C:\Program Files\ChimeraX 1.3\bin\lib\runpy.py", line 197 in _run_module_as_main
Windows fatal exception: code 0x8001010e

Thread 0x00002430 (most recent call first):
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 135 in show_open_file_dialog
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 107 in 
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\ui\gui.py", line 301 in event_loop
  File "C:\Windows fatal exception: code 0xPr8001010eogra

m FWindows fatal exception: code 0xiles\ChimeraX 18001010e

.3Windows fatal exception: code 0x\b8001010e

inWindows fatal exception: code 0x\lib8001010e

\sWindows fatal exception: code 0xite-8001010e

paWindows fatal exception: code 0x8001010e

ckagWindows fatal exception: code 0xe8001010es

\ChWindows fatal exception: icode 0xm8001010eer

aX_maiWindows fatal exception: code 0x8001010e

n.py", line Windows fatal exception: 867code 0x in 8001010ei

niWindows fatal exception: tcode 0x
8001010e  File 

"C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 1018 in 
  File "C:\Program Files\ChimeraX 1.3\bin\lib\runpy.py", line 87 in _run_code
  File "C:\Program Files\ChimeraX 1.3\bin\lib\runpy.py", line 197 in _run_module_as_main
Windows fatal exception: code 0x8001010e

Thread 0x00002430 (most recent call first):
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 135 in show_open_file_dialog
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 107 in 
  File "C:\Program FWindows fatal exception: code 0xi8001010el

esWindows fatal exception: \code 0xC8001010eh

iWindows fatal exception: mcode 0xe8001010er

aWindows fatal exception: Xcode 0x 8001010e1

.Windows fatal exception: 3code 0x\8001010eb

iWindows fatal exception: ncode 0x\8001010el

iWindows fatal exception: bcode 0x\8001010es

iWindows fatal exception: tcode 0xe8001010e-

pWindows fatal exception: acode 0xc8001010ek

aWindows fatal exception: gcode 0xe8001010es

\Windows fatal exception: ccode 0xh8001010ei

merax\ui\gui.py", line 301 in event_loop
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 867 in init
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 1018 in 
  File "C:\Program Files\ChimeraX 1.3\bin\lib\runpy.py", line 87 in _run_code
  File "C:\Program Files\ChimeraX 1.3\bin\lib\runpy.py", line 197 in _run_module_as_main
Windows fatal exception: code 0x8001010e

Thread 0x00002430 (most recent call first):
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 135 in show_open_file_dialog
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 107 in 
  File "C:\PrograWindows fatal exception: code 0xm8001010e 

FiWindows fatal exception: lcode 0xe8001010es

\Windows fatal exception: code 0xC8001010eh

imWindows fatal exception: ecode 0xr8001010ea

XWindows fatal exception:  code 0x18001010e.

3Windows fatal exception: \code 0xb8001010ei

nWindows fatal exception: \code 0xl8001010ei

bWindows fatal exception: \code 0xs8001010ei

tWindows fatal exception: ecode 0x-8001010ep

aWindows fatal exception: ccode 0xk8001010ea

gWindows fatal exception: ecode 0xs8001010e\

chimerax\ui\gui.py", line 301 in event_loop
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 867 in init
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 1018 in 
  File "C:\Program Files\ChimeraX 1.3\bin\lib\runpy.py", line 87 in _run_code
  File "C:\Program Files\ChimeraX 1.3\bin\lib\runpy.py", line 197 in _run_mWindows fatal exception: code 0xo8001010ed

uleWindows fatal exception: _code 0xa8001010es

_Windows fatal exception: mcode 0xa8001010ei

nWindows fatal exception: 
code 0x8001010eWindows fatal exception: 

code 0xThread 0x8001010e00002430

 (most recent call first):
Windows fatal exception:   File code 0x"8001010eC

:Windows fatal exception: \code 0xP8001010er

oWindows fatal exception: gcode 0xr8001010ea

mWindows fatal exception:  code 0xF8001010ei

les\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 135 in show_open_file_dialog
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 107 in 
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\ui\gui.py", line 301 in event_loop
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 867 in init
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 1018 in 
  File "C:\Program Files\ChimeraX 1.3\bin\lib\runpy.py", line 87 in _run_code
  File "C:\Program Files\ChimeraX 1.3\bin\lib\runpy.py", line 197 in _run_module_as_main
Windows fatal exception: code 0x8001010e

Thread 0x00002430 (most recent call first):
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 135 in show_open_file_dialog
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 107 in 
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\ui\gui.py", line 301 in event_loop
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 867 in init
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 1018 in 
  File "C:\Program Files\ChimeraX 1.3\bin\lib\runpy.py", line 87 in _run_code
  File "C:\Program Files\ChimeraX 1.3\bin\lib\runpy.py", line 197 in _run_module_as_main
Windows fatal exception: code 0x8001010e

Thread 0x00002430 (most recent call first):
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 135 in show_open_file_dialog
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 107 in 
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\ui\gui.py", line 301 in event_loop
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 867 in init
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 1018 in 
  File "C:\Program Files\ChimeraX 1.3\bin\lib\runpy.py", line 87 in _run_code
  File "C:\Program Files\ChimeraX 1.3\bin\lib\runpy.py", line 197 in _run_module_as_main
Windows fatal exception: code 0x8001010e

Thread 0x00002430 (most recent call first):
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 135 in show_open_file_dialog
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 107 in 
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\ui\gui.py", line 301 in event_loop
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 867 in init
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 1018 in 
  File "C:\Program Files\ChimeraX 1.3\bin\lib\runpy.py", line 87 in _run_code
  File "C:\Program Files\ChimeraX 1.3\bin\lib\runpy.py", line 197 in _run_module_as_main
Windows fatal exception: code 0x8001010e

Thread 0x00002430 (most recent call first):
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 135 in show_open_file_dialog
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 107 in 
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\ui\gui.py", line 301 in event_loop
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 867 in init
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 1018 in 
  File "C:\Program Files\ChimeraX 1.3\bin\lib\runpy.py", line 87 in _run_code
  File "C:\Program Files\ChimeraX 1.3\bin\lib\runpy.py", line 197 in _run_module_as_main
Windows fatal exception: code 0x8001010e

Thread 0x00002430 (most recent call first):
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 135 in show_open_file_dialog
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 107 in 
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\ui\gui.py", line 301 in event_loop
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 867 in init
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 1018 in 
  File "C:\Program Files\ChimeraX 1.3\bin\lib\runpy.py", line 87 in _run_code
  File "C:\Program Files\ChimeraX 1.3\bin\lib\runpy.py", line 197 in _run_module_as_main
Windows fatal exception: code 0x8001010e

Thread 0x00002430 (most recent call first):
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 135 in show_open_file_dialog
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 107 in 
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\ui\gui.py", line 301 in event_loop
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 867 in init
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 1018 in 
  File "C:\Program Files\ChimeraX 1.3\bin\lib\runpy.py", line 87 in _run_code
  File "C:\Program Files\ChimeraX 1.3\bin\lib\runpy.py", line 197 in _run_module_as_main
Windows fatal exception: code 0x8001010e

Thread 0x00002430 (most recent call first):
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 135 in show_open_file_dialog
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 107 in 
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\ui\gui.py", line 301 in event_loop
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 867 in init
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 1018 in 
  File "C:\Program Files\ChimeraX 1.3\bin\lib\runpy.py", line 87 in _run_code
  File "C:\Program Files\ChimeraX 1.3\bin\lib\runpy.py", line 197 in _run_module_as_main
Windows fatal exception: code 0x8001010e

Thread 0x00002430 (most recent call first):
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 135 in show_open_file_dialog
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 107 in 
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\ui\gui.py", line 301 in event_loop
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 867 in init
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py"Windows fatal exception: code 0x, line 8001010e1018 in 


  File "C:\Program Files\ChWindows fatal exception: code 0ximeraX 1.3\b8001010e

iWindows fatal exception: code 0x8001010en\lib\runpy.

py", line 87Windows fatal exception: code 0x8001010e

 in _Windows fatal exception: code 0x8001010e

rWindows fatal exception: code 0xun_code
Windows fatal exception: code 0x8001010e

  File Windows fatal exception: 8001010e

"Ccode 0x8001010e

:Windows fatal exception: code 0x8001010e

Windows fatal exception: Windows fatal exception: code 0x8001010e

\Windows fatal exception: code 0x8001010e

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Windows fatal exception: code 0xWindows fatal exception: code 0x8001010e

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Windows fatal exception: code 0x, line 1978001010e

 in Windows fatal exception: code 0x8001010e

_run_module_as_main
Windows fatal exception: code 0x8001010e

Thread 0x00002430 (most recent call first):
  File Windows fatal exception: code 0x8001010e

"C:\Program Files\ChimeraX 1.3\bin\lib\sitWindows fatal exception: code 0xe-8001010e

packages\chimerax\opWindows fatal exception: code 0xen_command\dialog.py"8001010e

, line 135 in Windows fatal exception: show_open_file_dialog
  File code 0x"C:\Program Files\Chi8001010e

Windows fatal exception: Windows fatal exception: mecode 0xrcode 0x8001010e8001010e

aX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py

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Windows fatal exception: code 0x

8001010e

  File Windows fatal exception: code 0x8001010e

"Windows fatal exception: code 0x8001010e

CWindows fatal exception: code 0x8001010e

:Windows fatal exception: code 0x8001010e

\Windows fatal exception: code 0x8001010e

PWindows fatal exception: code 0x8001010e

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imeraX 1.3\bin\lib\site-packages\chimerax\ui\gui.py"Windows fatal exception: code 0x, line 301 in 8001010eevent_loop


  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py"Windows fatal exception: code 0x8001010e

, line 867 in init
  File "C:\Program Files\CWindows fatal exception: code 0xh8001010e

iWindows fatal exception: Windows fatal exception: code 0xmera8001010e

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1Windows fatal exception: code 0x8001010e

Windows fatal exception: Windows fatal exception: code 0x8001010e

.Windows fatal exception: code 0x8001010e

code 0xWindows fatal exception: code 0x8001010e

3Windows fatal exception: code 0x8001010e

8001010eWindows fatal exception: code 0x8001010e

\Windows fatal exception: code 0x8001010e



Windows fatal exception: code 0x8001010e

bWindows fatal exception: code 0x8001010e

Windows fatal exception: code 0xin\lib\sit8001010e

eWindows fatal exception: code 0x8001010e

-packages\ChimWindows fatal exception: code 0xe8001010e

raX_mainWindows fatal exception: code 0x.py", line 1018 in 8001010e


Windows fatal exception:   File code 0x8001010e

"C:Windows fatal exception: code 0x8001010e

Windows fatal exception: Windows fatal exception: code 0x8001010e

code 0xWindows fatal exception: code 0x8001010e

\Program Files\ChimeraX 1.3\bin\libWindows fatal exception: code 0x8001010e

\r8001010e

unpy.py"Windows fatal exception: code 0x, line 8001010e

87 in _run_Windows fatal exception: code 0xco8001010e

deWindows fatal exception: code 0x
  File 8001010e

"CWindows fatal exception: code 0x:\Pr8001010e

ogWindows fatal exception: code 0xram 8001010e

FiWindows fatal exception: code 0xles\8001010e

ChWindows fatal exception: code 0ximeraX 1.3\bin\li8001010e

b\runpy.py", line 197 in _run_Windows fatal exception: code 0xmodule_as_main8001010e


Windows fatal exception: code 0x8001010eWindows fatal exception: code 0x

Thread 0x8001010e

00002430 (most recent call first):
Windows fatal exception: code 0x  File "C8001010e

:\ProWindows fatal exception: code 0x8001010e

gram FWindows fatal exception: code 0x8001010e

iles\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 135 in Windows fatal exception: code 0x8001010e

show_open_file_dialog
  File Windows fatal exception: code 0x8001010e

"C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\Windows fatal exception: code 0x8001010e

Windows fatal exception: code 0xchimerax\open_command\dialog.py"8001010e, line 107 in 


Windows fatal exception: code 0x8001010e

  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\ui\gui.py", line 301 in Windows fatal exception: code 0x8001010e

eWindows fatal exception: code 0x8001010e

Windows fatal exception: Windows fatal exception: code 0x8001010e

vWindows fatal exception: code 0x8001010e

code 0xWindows fatal exception: code 0x8001010e

eWindows fatal exception: code 0x8001010e

8001010eWindows fatal exception: code 0x8001010e

nWindows fatal exception: code 0x8001010e



Windows fatal exception: code 0xWindows fatal exception: t_loop
  File code 0x"C:\Program Files\ChimeraX 1.3\bin\lib\site-paWindows fatal exception: code 0x8001010e

ckages\ChimeraX_main.py"8001010e

Windows fatal exception: code 0xWindows fatal exception: 8001010e

8001010eWindows fatal exception: code 0x8001010e



code 0x8001010e

Windows fatal exception: Windows fatal exception: code 0x8001010e

, line Windows fatal exception: code 0x8001010e

code 0xWindows fatal exception: code 0x8001010e

867Windows fatal exception: code 0x8001010e

8001010eWindows fatal exception: code 0x8001010e

 in Windows fatal exception: 

incode 0x8001010eit


Windows fatal exception: code 0x8001010e

  File Windows fatal exception: code 0x8001010e

"Windows fatal exception: code 0x8001010e

C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\ChimeWindows fatal exception: code 0xraX_main.py"8001010e

, line 1018Windows fatal exception: code 0x in 
8001010e

  File "C:\Program Files\ChimeraX 1.3\bin\lib\runpy.py"Windows fatal exception: code 0x8001010e

, line 87 in _run_code
Windows fatal exception: code 0x8001010e

  File "CWindows fatal exception: code 0x8001010e

:\Program Files\ChimeraX 1.3\bin\lib\runpy.py", line 197 in _run_module_as_main
Windows fatal exception: code 0x8001010e

Thread 0x00002430 (most recent call first):
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 135 in show_open_file_dialog
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 107 in 
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\ui\gui.py", line 301 in event_loop
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 867 in init
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 1018 in 
  File "C:\Program Files\ChimeraX 1.3\bin\lib\runpy.py", line 87 in _run_code
  File "C:\Program Files\ChimeraX 1.3\bin\lib\runpy.py", line 197 in _run_module_as_main
Windows fatal exception: code 0x8001010e

Thread 0x00002430 (most recent call first):
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 135 in show_open_file_dialog
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 107 in 
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\ui\gui.py", line 301 in event_loop
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 867 in init
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 1018 in 
  File "C:\Program Files\ChimeraX 1.3\bin\lib\runpy.py", line 87 in _run_code
  File "C:\Program Files\ChimeraX 1.3\bin\lib\runpy.py", line 197 in _run_module_as_main
Windows fatal exception: code 0x8001010e

Thread 0x00002430 (most recent call first):
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 135 in show_open_file_dialog
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 107 in 
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\ui\gui.py", line 301 in event_loop
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 867 in init
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 1018 in 
  File "C:\Program Files\ChimeraX 1.3\bin\lib\runpy.py", line 87 in _run_code
  File "C:\Program Files\ChimeraX 1.3\bin\lib\runpy.py", line 197 in _run_module_as_main
Windows fatal exception: code 0x8001010e

Thread 0x00002430 (most recent call first):
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 135 in show_open_file_dialog
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 107 in 
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\ui\gui.py", line 301 in event_loop
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 867 in init
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 1018 in 
  File "C:\Program Files\ChimeraX 1.3\bin\lib\runpy.py", line 87 in _run_code
  File "C:\Program Files\ChimeraX 1.3\bin\lib\runpy.py", line 197 in _run_module_as_main
Windows fatal exception: code 0x8001010e

Thread 0x00002430 (most recent call first):
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 135 in show_open_file_dialog
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 107 in 
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\ui\gui.py", line 301 in event_loop
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 867 in init
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 1018 in 
  File "C:\Program Files\ChimeraX 1.3\bin\lib\runpy.py", line 87 in _run_code
  File "C:\Program Files\ChimeraX 1.3\bin\lib\runpy.py", line 197 in _run_module_as_main
Windows fatal exception: code 0x8001010e

Thread 0x00002430 (most recent call first):
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 135 in show_open_file_dialog
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 107 in 
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\ui\gui.py", line 301 in event_loop
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 867 in init
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 1018 in 
  File "C:\Program Files\ChimeraX 1.3\bin\lib\runpy.py", line 87 in _run_code
  File "C:\Program Files\ChimeraX 1.3\bin\lib\runpy.py", line 197 in _run_module_as_main
Windows fatal exception: code 0x8001010e

Thread 0x00002430 (most recent call first):
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 135 in show_open_file_dialog
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 107 in 
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\ui\gui.py", line 301 in event_loop
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 867 in init
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 1018 in 
  File "C:\Program Files\ChimeraX 1.3\bin\lib\runpy.py", line 87 in _run_code
  File "C:\Program Files\ChimeraX 1.3\bin\lib\runpy.py", line 197 in _run_module_as_main
Windows fatal exception: code 0x8001010e

Thread 0x00002430 (most recent call first):
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 135 in show_open_file_dialog
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\open_command\dialog.py", line 107 in 
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\ui\gui.py", line 301 in event_loop
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 867 in init
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\ChimeraX_main.py", line 1018 in 
  File "C:\Program Files\ChimeraX 1.3\bin\lib\runpy.py", line 87 in _run_code
  File "C:\Program Files\ChimeraX 1.3\bin\lib\runpy.py", line 197 in _run_module_as_main
Windows fatal exception: code 0x8001010e

Thread 0x00002430 (most recent call first):
  File "C:\Program Files\ChimeraX 1.3\bin\lib\site-packages\chimerax\core\triggerset.py", line 134 in invoke
Windows fatal exception: access violation

Windows fatal exception: code 0x8001010e

Windows fatal exception: code 0x8001010e

Windows fatal exception: code 0x8001010e

Windows fatal exception: code 0x8001010e

Windows fatal exception: code 0x8001010e

Windows fatal exception: code 0x8001010e

Windows fatal exception: code 0x8001010e

Windows fatal exception: code 0x8001010e

Windows fatal exception: code 0x8001010e

Windows fatal exception: code 0x8001010e

Windows fatal exception: code 0x8001010e

Windows fatal exception: code 0x8001010e

Windows fatal exception: code 0x8001010e

Windows fatal exception: code 0x8001010e

Windows fatal exception: code 0x8001010e

Windows fatal exception: code 0x8001010e

Windows fatal exception: code 0x8001010e

Windows fatal exception: code 0x8001010e

Windows fatal exception: code 0x8001010e

Windows fatal exception: code 0x8001010e

Windows fatal exception: code 0x8001010e

Windows fatal exception: code 0x8001010e

===== Log before crash start =====
> save C:\Users\zhang\Desktop\image1.png supersample 3

Permission denied writing file C:\Users\zhang\Desktop\image1.png  

> save C:/ProgramData/ChimeraX/Q.cxs

> save C:/ProgramData/ChimeraX/Q.bmp width 706 height 508 supersample 3


===== Log before crash end =====

Log:
UCSF ChimeraX version: 1.3 (2021-12-08)  
© 2016-2021 Regents of the University of California. All rights reserved.  
How to cite UCSF ChimeraX  

> save C:\Users\zhang\Desktop\image1.png supersample 3

Permission denied writing file C:\Users\zhang\Desktop\image1.png  
Traceback (most recent call last):  
File "C:\Program Files\ChimeraX 1.3\bin\lib\site-
packages\chimerax\bug_reporter\bug_reporter_gui.py", line 190, in <lambda>  
sb.clicked.connect(lambda e: self.submit())  
File "C:\Program Files\ChimeraX 1.3\bin\lib\site-
packages\chimerax\bug_reporter\bug_reporter_gui.py", line 237, in submit  
fields.extend(file_list)  
TypeError: 'NoneType' object is not iterable  
  
TypeError: 'NoneType' object is not iterable  
  
File "C:\Program Files\ChimeraX 1.3\bin\lib\site-
packages\chimerax\bug_reporter\bug_reporter_gui.py", line 237, in submit  
fields.extend(file_list)  
  
See log for complete Python traceback.  
  




OpenGL version: 3.3.14830 Core Profile Forward-Compatible Context 21.10.26.06 27.20.21026.6002
OpenGL renderer: AMD Radeon(TM) Vega 8 Graphics
OpenGL vendor: ATI Technologies Inc.
Manufacturer: HP
Model: HP ProBook 445R G6
OS: Microsoft Windows 10 家庭中文版 (Build 19042)
Memory: 6,372,536,320
MaxProcessMemory: 137,438,953,344
CPU: 8 AMD Ryzen 5 3500U with Radeon Vega Mobile Gfx  
OSLanguage: zh-CN
Locale: ('zh_CN', 'cp936')
PyQt5 5.15.2, Qt 5.15.2
Installed Packages:
    alabaster: 0.7.12
    appdirs: 1.4.4
    Babel: 2.9.1
    backcall: 0.2.0
    blockdiag: 2.0.1
    certifi: 2021.10.8
    cftime: 1.5.1.1
    charset-normalizer: 2.0.9
    ChimeraX-AddCharge: 1.2.2
    ChimeraX-AddH: 2.1.11
    ChimeraX-AlignmentAlgorithms: 2.0
    ChimeraX-AlignmentHdrs: 3.2
    ChimeraX-AlignmentMatrices: 2.0
    ChimeraX-Alignments: 2.2.3
    ChimeraX-AlphaFold: 1.0
    ChimeraX-AltlocExplorer: 1.0.1
    ChimeraX-AmberInfo: 1.0
    ChimeraX-Arrays: 1.0
    ChimeraX-Atomic: 1.31
    ChimeraX-AtomicLibrary: 4.2
    ChimeraX-AtomSearch: 2.0
    ChimeraX-AtomSearchLibrary: 1.0
    ChimeraX-AxesPlanes: 2.0
    ChimeraX-BasicActions: 1.1
    ChimeraX-BILD: 1.0
    ChimeraX-BlastProtein: 2.0
    ChimeraX-BondRot: 2.0
    ChimeraX-BugReporter: 1.0
    ChimeraX-BuildStructure: 2.6.1
    ChimeraX-Bumps: 1.0
    ChimeraX-BundleBuilder: 1.1
    ChimeraX-ButtonPanel: 1.0
    ChimeraX-CageBuilder: 1.0
    ChimeraX-CellPack: 1.0
    ChimeraX-Centroids: 1.2
    ChimeraX-ChemGroup: 2.0
    ChimeraX-Clashes: 2.2.2
    ChimeraX-ColorActions: 1.0
    ChimeraX-ColorGlobe: 1.0
    ChimeraX-ColorKey: 1.5
    ChimeraX-CommandLine: 1.1.5
    ChimeraX-ConnectStructure: 2.0
    ChimeraX-Contacts: 1.0
    ChimeraX-Core: 1.3
    ChimeraX-CoreFormats: 1.1
    ChimeraX-coulombic: 1.3.2
    ChimeraX-Crosslinks: 1.0
    ChimeraX-Crystal: 1.0
    ChimeraX-CrystalContacts: 1.0
    ChimeraX-DataFormats: 1.2.2
    ChimeraX-Dicom: 1.0
    ChimeraX-DistMonitor: 1.1.5
    ChimeraX-DistUI: 1.0
    ChimeraX-Dssp: 2.0
    ChimeraX-EMDB-SFF: 1.0
    ChimeraX-ExperimentalCommands: 1.0
    ChimeraX-FileHistory: 1.0
    ChimeraX-FunctionKey: 1.0
    ChimeraX-Geometry: 1.1
    ChimeraX-gltf: 1.0
    ChimeraX-Graphics: 1.1
    ChimeraX-Hbonds: 2.1.2
    ChimeraX-Help: 1.2
    ChimeraX-HKCage: 1.3
    ChimeraX-IHM: 1.1
    ChimeraX-ImageFormats: 1.2
    ChimeraX-IMOD: 1.0
    ChimeraX-IO: 1.0.1
    ChimeraX-ItemsInspection: 1.0
    ChimeraX-Label: 1.1
    ChimeraX-ListInfo: 1.1.1
    ChimeraX-Log: 1.1.4
    ChimeraX-LookingGlass: 1.1
    ChimeraX-Maestro: 1.8.1
    ChimeraX-Map: 1.1
    ChimeraX-MapData: 2.0
    ChimeraX-MapEraser: 1.0
    ChimeraX-MapFilter: 2.0
    ChimeraX-MapFit: 2.0
    ChimeraX-MapSeries: 2.1
    ChimeraX-Markers: 1.0
    ChimeraX-Mask: 1.0
    ChimeraX-MatchMaker: 2.0.4
    ChimeraX-MDcrds: 2.6
    ChimeraX-MedicalToolbar: 1.0.1
    ChimeraX-Meeting: 1.0
    ChimeraX-MLP: 1.1
    ChimeraX-mmCIF: 2.4
    ChimeraX-MMTF: 2.1
    ChimeraX-Modeller: 1.2.6
    ChimeraX-ModelPanel: 1.2.1
    ChimeraX-ModelSeries: 1.0
    ChimeraX-Mol2: 2.0
    ChimeraX-Morph: 1.0
    ChimeraX-MouseModes: 1.1
    ChimeraX-Movie: 1.0
    ChimeraX-Neuron: 1.0
    ChimeraX-Nucleotides: 2.0.2
    ChimeraX-OpenCommand: 1.7
    ChimeraX-PDB: 2.6.5
    ChimeraX-PDBBio: 1.0
    ChimeraX-PDBLibrary: 1.0.2
    ChimeraX-PDBMatrices: 1.0
    ChimeraX-PickBlobs: 1.0
    ChimeraX-Positions: 1.0
    ChimeraX-PresetMgr: 1.0.1
    ChimeraX-PubChem: 2.1
    ChimeraX-ReadPbonds: 1.0.1
    ChimeraX-Registration: 1.1
    ChimeraX-RemoteControl: 1.0
    ChimeraX-ResidueFit: 1.0
    ChimeraX-RestServer: 1.1
    ChimeraX-RNALayout: 1.0
    ChimeraX-RotamerLibMgr: 2.0.1
    ChimeraX-RotamerLibsDunbrack: 2.0
    ChimeraX-RotamerLibsDynameomics: 2.0
    ChimeraX-RotamerLibsRichardson: 2.0
    ChimeraX-SaveCommand: 1.5
    ChimeraX-SchemeMgr: 1.0
    ChimeraX-SDF: 2.0
    ChimeraX-Segger: 1.0
    ChimeraX-Segment: 1.0
    ChimeraX-SelInspector: 1.0
    ChimeraX-SeqView: 2.4.6
    ChimeraX-Shape: 1.0.1
    ChimeraX-Shell: 1.0
    ChimeraX-Shortcuts: 1.1
    ChimeraX-ShowAttr: 1.0
    ChimeraX-ShowSequences: 1.0
    ChimeraX-SideView: 1.0
    ChimeraX-Smiles: 2.1
    ChimeraX-SmoothLines: 1.0
    ChimeraX-SpaceNavigator: 1.0
    ChimeraX-StdCommands: 1.6.1
    ChimeraX-STL: 1.0
    ChimeraX-Storm: 1.0
    ChimeraX-Struts: 1.0
    ChimeraX-Surface: 1.0
    ChimeraX-SwapAA: 2.0
    ChimeraX-SwapRes: 2.1
    ChimeraX-TapeMeasure: 1.0
    ChimeraX-Test: 1.0
    ChimeraX-Toolbar: 1.1
    ChimeraX-ToolshedUtils: 1.2
    ChimeraX-Tug: 1.0
    ChimeraX-UI: 1.13.7
    ChimeraX-uniprot: 2.2
    ChimeraX-UnitCell: 1.0
    ChimeraX-ViewDockX: 1.0.1
    ChimeraX-VIPERdb: 1.0
    ChimeraX-Vive: 1.1
    ChimeraX-VolumeMenu: 1.0
    ChimeraX-VTK: 1.0
    ChimeraX-WavefrontOBJ: 1.0
    ChimeraX-WebCam: 1.0
    ChimeraX-WebServices: 1.0
    ChimeraX-Zone: 1.0
    colorama: 0.4.4
    comtypes: 1.1.10
    cxservices: 1.1
    cycler: 0.11.0
    Cython: 0.29.24
    decorator: 5.1.0
    docutils: 0.17.1
    filelock: 3.0.12
    funcparserlib: 0.3.6
    grako: 3.16.5
    h5py: 3.6.0
    html2text: 2020.1.16
    idna: 3.3
    ihm: 0.21
    imagecodecs: 2021.4.28
    imagesize: 1.3.0
    ipykernel: 5.5.5
    ipython: 7.23.1
    ipython-genutils: 0.2.0
    jedi: 0.18.0
    Jinja2: 3.0.1
    jupyter-client: 6.1.12
    jupyter-core: 4.9.1
    kiwisolver: 1.3.2
    lxml: 4.6.3
    lz4: 3.1.3
    MarkupSafe: 2.0.1
    matplotlib: 3.4.3
    matplotlib-inline: 0.1.3
    msgpack: 1.0.2
    netCDF4: 1.5.7
    networkx: 2.6.3
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    python-dateutil: 2.8.2
    pytz: 2021.3
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    QtPy: 1.11.3
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File attachment: 屏幕截图(376).png

屏幕截囟(376).png​

Attachments (1)

屏幕截囟(376).png​ (7.8 KB ) - added by zhangya1@… 4 years ago.
Added by email2trac

Download all attachments as: .zip

Change History (4)

by zhangya1@…, 4 years ago

Attachment: 屏幕截囟(376).png​ added

Added by email2trac

comment:1 by Eric Pettersen, 4 years ago

Cc: Eric Pettersen added
Component: Unassigned → Input/Output
Owner: set to Tom Goddard
Platform: → all
Project: → ChimeraX
Status: new → assigned
Summary: ChimeraX bug report submission → Permission denied saving image to desktop (and other errors)

Reported by "Wing"

comment:2 by Tom Goddard, 4 years ago

Resolution: → duplicate
Status: assigned → closed

There are 3 ChimeraX errors in this report. First ChimeraX crashed. There is not enough information to figure out why. Second the bug report submission failed with a traceback because you specified an attachment file that was not found. I have fixed that so the traceback does not occur and it just gives the error that the attachment file was not found.

The third error, which I think is the one you meant to report judging by the attached image is that the Snapshot icon cannot save an image file to the desktop.

Permission denied writing file C:\Users\Zhang\Desktop\image1.png

That is a problem on your computer. ChimeraX cannot write files to the desktop because Windows does not allow it. We have seen this before when Microsoft OneDrive is being used it makes your Desktop folder the Public Desktop and files cannot be written to it. Your personal Desktop folder is then moved somewhere where ChimeraX cannot find it. That has been reported before, ticket #4567 and we do not have a solution. We hope to solve that in the future.

in reply to:  4 comment:3 by zhangya1@…, 4 years ago 

Thanks a lot.<br/><br/>Wing<html>
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<br/><br/><br/>        <a href="https://maas.mail.163.com/dashi-web-extend/html/proSignature.html?ftlId=1&name=zhangya1%40shanghaitech.edu.cn&uid=zhangya1%40shanghaitech.edu.cn&iconUrl=https%3A%2F%2Fmail-online.nosdn.127.net%2Fqiyelogo%2FdefaultAvatar.png&items=%5B%22%E9%82%AE%E7%AE%B1%EF%BC%9Azhangya1%40shanghaitech.edu.cn%22%5D" style="display:block;background:#fff; max-width: 400px; _width: 400px;padding:15px 0 10px 0;text-decoration: none; outline:none;-webkit-tap-highlight-color:transparent;-webkit-text-size-adjust:none !important;text-size-adjust:none !important;">
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                                <div style="font-size: 16px;font-weight:bold; width:100%; white-space: nowrap; overflow:hidden;text-overflow: ellipsis;">zhangya1@shanghaitech.edu.cn</div>
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                                    <div style="width: 100%;font-size: 14px !important;word-wrap:break-word;word-break:break-all;">邮箱：zhangya1@shanghaitech.edu.cn</div>
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        </a><br/><br/><br/><div class="ntes-mailmaster-quote" style="padding-top: 1px; padding-bottom: 1px" >
    <div style=" margin-top: 2em; margin-bottom: 1em; font-size: 14px; line-height: 1.25; color: #78787a; " >---- 回复的原邮件 ----</div>
    <div style=" margin-bottom: 1em; font-size: 12px; line-height: 1.25; color: #232324; padding: 0.5em 0.25em; border-radius: 0.67em; background-color: #f0f0f0; " >
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                    发件人
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                <td valign="top" style=" font-size: 12px; line-height: 1.25; color: #232324; word-break: break-all; " >
                    <a class="mail-from" style="text-decoration:none;color:#0886e8;" href="mailto:ChimeraX-bugs-admin@cgl.ucsf.edu">ChimeraX&lt;ChimeraX-bugs-admin@cgl.ucsf.edu&gt;</a>
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                <td valign="top" style=" width: 4.25em; font-size: 12px; line-height: 1.25; color: #78787a; " >
                    日期
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                <td class="mail-date" valign="top" style=" font-size: 12px; line-height: 1.25; color: #232324; word-break: break-all; " >
                    2022年03月03日 07:09
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                    抄送至
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                <td valign="top" style=" font-size: 12px; line-height: 1.25; color: #232324; word-break: break-all; " >
                    <a class="mail-cc" style="text-decoration:none;color:#0886e8;" href="mailto:goddard@cgl.ucsf.edu">goddard@cgl.ucsf.edu&lt;goddard@cgl.ucsf.edu&gt;</a>、<a class="mail-cc" style="text-decoration:none;color:#0886e8;" href="mailto:pett@cgl.ucsf.edu">pett@cgl.ucsf.edu&lt;pett@cgl.ucsf.edu&gt;</a>、<a class="mail-cc" style="text-decoration:none;color:#0886e8;" href="mailto:zhangya1@shanghaitech.edu.cn">zhangya1@shanghaitech.edu.cn&lt;zhangya1@shanghaitech.edu.cn&gt;</a>
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                    主题
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                    Re: [ChimeraX] #6259: Permission denied saving image to desktop (and other errors)
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    <div>#6259: Permission denied saving image to desktop (and other errors)<br/>-----------------------------------+-------------------------<br/> &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Reporter: &nbsp;zhangya1@… &nbsp; &nbsp;| &nbsp; &nbsp; &nbsp;Owner: &nbsp;Tom Goddard<br/> &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Type: &nbsp;defect &nbsp; &nbsp; &nbsp; &nbsp;| &nbsp; &nbsp; Status: &nbsp;closed<br/> &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Priority: &nbsp;normal &nbsp; &nbsp; &nbsp; &nbsp;| &nbsp;Milestone:<br/> &nbsp; &nbsp; &nbsp; &nbsp; Component: &nbsp;Input/Output &nbsp;| &nbsp; &nbsp;Version:<br/> &nbsp; &nbsp; &nbsp; &nbsp;Resolution: &nbsp;duplicate &nbsp; &nbsp; | &nbsp; Keywords:<br/> &nbsp; &nbsp; &nbsp; &nbsp;Blocked By: &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;| &nbsp; Blocking:<br/>Notify when closed: &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;| &nbsp; Platform: &nbsp;all<br/> &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Project: &nbsp;ChimeraX &nbsp; &nbsp; &nbsp;|<br/>-----------------------------------+-------------------------<br/>Changes (by Tom Goddard):<br/><br/> * status: &nbsp;assigned =&gt; closed<br/> * resolution: &nbsp; =&gt; duplicate<br/><br/><br/>Comment:<br/><br/> There are 3 ChimeraX errors in this report. &nbsp;First ChimeraX crashed.<br/> There is not enough information to figure out why. &nbsp;Second the bug report<br/> submission failed with a traceback because you specified an attachment<br/> file that was not found. &nbsp;I have fixed that so the traceback does not<br/> occur and it just gives the error that the attachment file was not found.<br/><br/> The third error, which I think is the one you meant to report judging by<br/> the attached image is that the Snapshot icon cannot save an image file to<br/> the desktop.<br/><br/> Permission denied writing file C:\Users\Zhang\Desktop\image1.png<br/><br/> That is a problem on your computer. &nbsp;ChimeraX cannot write files to the<br/> desktop because Windows does not allow it. &nbsp;We have seen this before when<br/> Microsoft OneDrive is being used it makes your Desktop folder the Public<br/> Desktop and files cannot be written to it. &nbsp;Your personal Desktop folder<br/> is then moved somewhere where ChimeraX cannot find it. &nbsp;That has been<br/> reported before, ticket #4567 and we do not have a solution. &nbsp;We hope to<br/> solve that in the future.<br/><br/>--<br/>Ticket URL: &lt;<a href="https://www.rbvi.ucsf.edu/trac/ChimeraX/ticket/6259#comment:2&gt">https://www.rbvi.ucsf.edu/trac/ChimeraX/ticket/6259#comment:2&gt</a>;<br/>ChimeraX &lt;<a href="https://www.rbvi.ucsf.edu/chimerax/&gt">https://www.rbvi.ucsf.edu/chimerax/&gt</a>;<br/>ChimeraX Issue Tracker<br/></div>
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