Opened 4 years ago

Closed 4 years ago

#5950 closed defect (can't reproduce)

Problem installing Chimera 1.3 on Ubuntu 18.04

Reported by: man6ny@… Owned by: Greg Couch
Priority: normal Milestone:
Component: Platform Version:
Keywords: Cc:
Blocked By: Blocking:
Notify when closed: Platform: all
Project: ChimeraX

Description 

Dear ChimeraX bugs team,

I am attempting to update my ChimeraX installation to the latest stable version (1.3) on my Ubuntu machine. I downloaded the appropriate Debian package from https://www.cgl.ucsf.edu/chimerax/download.html (ucsf-chimerax_1.3ubuntu18.04_amd64.deb<https://www.cgl.ucsf.edu/chimerax/cgi-bin/secure/chimerax-get.py?file=1.3/ubuntu-18.04/ucsf-chimerax_1.3ubuntu18.04_amd64.deb>). However, running sudo apt install on the package returns an error:

Errors were encountered while processing:
 /home/louis/Downloads/ucsf-chimerax_1.3ubuntu18.04_amd64.deb
E: Sub-process /usr/bin/dpkg returned an error code (1)

Is this error reproducible at your end?

In contrast, the daily release Debian package (version 1.4.dev202201150102) seemed to install fine. The problem is that this version doesn't seem to be compatible with ISOLDE, which is currently on version 1.3!

Many thanks for your help!

Louis


Louis Wilson
Molecular Physiology & Biological Physics
University of Virginia School of Medicine

Change History (2)

comment:1 by pett, 4 years ago

Component: Unassigned → Platform
Owner: set to Greg Couch
Platform: → all
Project: → ChimeraX
Status: new → assigned

comment:2 by Greg Couch, 4 years ago

Resolution: → can't reproduce
Status: assigned → closed

Sorry, I just tried this on Ubuntu 18.04, and it installed without any problems. I recommend googling "/usr/bin/dpkg returned an error code (1)" and look at possible solutions.

Note: See TracTickets for help on using tickets.