Save session: DLL load failed while importing _imaging: Insufficient system resources exist to complete the requested service

[chimerax-bug-report@…]

The following bug report has been submitted:
Platform:        Windows-10-10.0.19042
ChimeraX Version: 1.4.dev202112100150 (2021-12-10 01:50:56 UTC)
Description
(Describe the actions that caused this problem to occur here)

Log:
Startup Messages  
---  
warning | Your computer has Intel graphics driver 7262 with a known bug that
causes all Qt user interface panels to be blank. ChimeraX can partially fix
this but may make some panel titlebars and edges black. Hopefully newer Intel
graphics drivers will fix this.  
  
UCSF ChimeraX version: 1.4.dev202112100150 (2021-12-10)  
© 2016-2021 Regents of the University of California. All rights reserved.  
How to cite UCSF ChimeraX  

> open "R:\\\SOM RSCH\\\Rheostats\\\Keck ZmPYK\\\ZmPYK structure and report
> Apr 2021\\\ZmPYK_refine_26 copy DIMER"

'R:\\\SOM RSCH\\\Rheostats\\\Keck ZmPYK\\\ZmPYK structure and report Apr
2021\\\ZmPYK_refine_26 copy DIMER' has no suffix  

> open "R:/SOM RSCH/Rheostats/Keck ZmPYK/ZmPYK structure and report Apr
> 2021/ZmPYK_refine_26 copy DIMER.pdb"

Summary of feedback from opening R:/SOM RSCH/Rheostats/Keck ZmPYK/ZmPYK
structure and report Apr 2021/ZmPYK_refine_26 copy DIMER.pdb  
---  
warnings | Ignored bad PDB record found on line 1  
REMARK Date 2018-09-04 Time 11:05:20 CDT -0500 (1536077120.22 s)  
  
Ignored bad PDB record found on line 2  
REMARK PHENIX refinement  
  
Ignored bad PDB record found on line 4  
REMARK ****************** INPUT FILES AND LABELS
******************************  
  
Ignored bad PDB record found on line 5  
REMARK Reflections:  
  
Ignored bad PDB record found on line 6  
REMARK file name :
/Users/innuce75/Desktop/KU/Research/Experiments/Crystallography/Phenix/ZmPYK/Autobuild_Linux/overall_best_refine_data.mtz  
  
40 messages similar to the above omitted  
  
Chain information for ZmPYK_refine_26 copy DIMER.pdb #1  
---  
Chain | Description  
A G | No description available  
B | No description available  
  
Traceback (most recent call last):  
File "C:\Program Files\ChimeraX 1.4.dev202112100150\bin\lib\site-
packages\chimerax\core\triggerset.py", line 134, in invoke  
return self._func(self._name, data)  
File "C:\Program Files\ChimeraX 1.4.dev202112100150\bin\lib\site-
packages\chimerax\core\filehistory.py", line 73, in <lambda>  
t.add_handler('frame drawn', lambda *args, s=self: s.capture_thumbnails_cb())  
File "C:\Program Files\ChimeraX 1.4.dev202112100150\bin\lib\site-
packages\chimerax\core\filehistory.py", line 85, in capture_thumbnails_cb  
fs.capture_image(models, ses)  
File "C:\Program Files\ChimeraX 1.4.dev202112100150\bin\lib\site-
packages\chimerax\core\filehistory.py", line 173, in capture_image  
self.image = models_image(session, models, size)  
File "C:\Program Files\ChimeraX 1.4.dev202112100150\bin\lib\site-
packages\chimerax\core\filehistory.py", line 235, in models_image  
image = v.image(width, height, camera = c, drawings = models)  
File "C:\Program Files\ChimeraX 1.4.dev202112100150\bin\lib\site-
packages\chimerax\graphics\view.py", line 419, in image  
from PIL import Image  
File "C:\Program Files\ChimeraX 1.4.dev202112100150\bin\lib\site-
packages\PIL\Image.py", line 114, in <module>  
from . import _imaging as core  
ImportError: DLL load failed while importing _imaging: Insufficient system
resources exist to complete the requested service.  
  
Error processing trigger "frame drawn":  
ImportError: DLL load failed while importing _imaging: Insufficient system
resources exist to complete the requested service.  
  
File "C:\Program Files\ChimeraX 1.4.dev202112100150\bin\lib\site-
packages\PIL\Image.py", line 114, in  
from . import _imaging as core  
  
See log for complete Python traceback.  
  

> help help:user

> ui tool show Distances

> select: 16

Unknown command: select: 16  

> show atoms

> hide atoms

Exactly two atoms must be selected!  

> help help:user

> sdelect 16

Unknown command: sdelect 16  

> select 16

Expected an objects specifier or a keyword  

> select:16

Unknown command: select:16  

> select :16

34 atoms, 30 bonds, 4 residues, 1 model selected  

> show sel atoms

[Repeated 1 time(s)]

> color sel red

> color sel cyan

> select /A

7313 atoms, 7376 bonds, 473 residues, 1 model selected  

> select :40,42

116 atoms, 108 bonds, 8 residues, 1 model selected  

> color sel orange

> color sel lime

> select /G

7314 atoms, 7377 bonds, 473 residues, 1 model selected  

> hide sel atoms

> hide sel cartoons

> select :40,42

116 atoms, 108 bonds, 8 residues, 1 model selected  

> show sel atoms

> select clear

> select /A:40@HH22

1 atom, 1 residue, 1 model selected  
Exactly two atoms must be selected!  

> select :40,16

107 atoms, 99 bonds, 8 residues, 1 model selected  

> select /A:16@OG

1 atom, 1 residue, 1 model selected  

> select /A:16@OG

1 atom, 1 residue, 1 model selected  

> select up

11 atoms, 10 bonds, 1 residue, 1 model selected  

> select clear

> select down

Nothing selected  

> select /A:16@OG

1 atom, 1 residue, 1 model selected  

> select /A:40@CZ

1 atom, 1 residue, 1 model selected  
Exactly two atoms must be selected!  

> select /A:40@CZ

1 atom, 1 residue, 1 model selected  

> select /A:16@OG

1 atom, 1 residue, 1 model selected  

> select /A:42

14 atoms, 13 bonds, 1 residue, 1 model selected  

> select /A:16

11 atoms, 10 bonds, 1 residue, 1 model selected  

> select :226

43 atoms, 42 bonds, 4 residues, 1 model selected  

> select :291

31 atoms, 27 bonds, 4 residues, 1 model selected  

> select 394

Expected an objects specifier or a keyword  

> select :394

31 atoms, 27 bonds, 4 residues, 1 model selected  

> select

22748 atoms, 22209 bonds, 2146 residues, 1 model selected  

> hide sel atoms

> set bgColor white

> set bgColor #ffffff00

> color sel light gray

> color sel gray

> select
> :16,18,23,37,41,47,48,54,55,72,73,76,79,87,89,169,194,197,220,226,272,291,315,319,394,446

1299 atoms, 1222 bonds, 104 residues, 1 model selected  

> show sel atoms

> select /G

7314 atoms, 7377 bonds, 473 residues, 1 model selected  

> hide sel atoms

> select ::name="HOH"

715 atoms, 715 residues, 1 model selected  

> select ::name="GOL"::name="HOH"::name="PO4"

823 atoms, 95 bonds, 728 residues, 1 model selected  

> hide sel atoms

> select
> :16,18,23,37,41,47,48,54,55,72,73,76,79,87,89,169,194,197,220,226,272,291,315,319,394,446

1299 atoms, 1222 bonds, 104 residues, 1 model selected  

> color sel blue

> color sel light sea green

> color sel red

> select clear

> save "R:/SOM RSCH/Rheostats/Keck ZmPYK/ZmPYK structure and report Apr
> 2021/dimer with mutants.cxs"

Traceback (most recent call last):  
File "C:\Program Files\ChimeraX 1.4.dev202112100150\bin\lib\site-
packages\chimerax\core\session.py", line 894, in save  
session.save(output, version=version, include_maps=include_maps)  
File "C:\Program Files\ChimeraX 1.4.dev202112100150\bin\lib\site-
packages\chimerax\core\session.py", line 595, in save  
from . import serialize  
File "C:\Program Files\ChimeraX 1.4.dev202112100150\bin\lib\site-
packages\chimerax\core\serialize.py", line 41, in <module>  
from . import _serialize  
File "_serialize.pyx", line 21, in init chimerax.core._serialize  
File "C:\Program Files\ChimeraX 1.4.dev202112100150\bin\lib\site-
packages\PIL\Image.py", line 114, in <module>  
from . import _imaging as core  
ImportError: DLL load failed while importing _imaging: Insufficient system
resources exist to complete the requested service.  
  
ImportError: DLL load failed while importing _imaging: Insufficient system
resources exist to complete the requested service.  
  
File "C:\Program Files\ChimeraX 1.4.dev202112100150\bin\lib\site-
packages\PIL\Image.py", line 114, in  
from . import _imaging as core  
  
See log for complete Python traceback.  
  
Traceback (most recent call last):  
File "C:\Program Files\ChimeraX 1.4.dev202112100150\bin\lib\site-
packages\chimerax\save_command\dialog.py", line 116, in <lambda>  
lambda *args, ses=session: show_save_file_dialog(ses), tool_tip="Save output
file",  
File "C:\Program Files\ChimeraX 1.4.dev202112100150\bin\lib\site-
packages\chimerax\save_command\dialog.py", line 127, in show_save_file_dialog  
_dlg.display(session, **kw)  
File "C:\Program Files\ChimeraX 1.4.dev202112100150\bin\lib\site-
packages\chimerax\save_command\dialog.py", line 51, in display  
run(session, cmd)  
File "C:\Program Files\ChimeraX 1.4.dev202112100150\bin\lib\site-
packages\chimerax\core\commands\run.py", line 36, in run  
results = command.run(text, log=log, return_json=return_json)  
File "C:\Program Files\ChimeraX 1.4.dev202112100150\bin\lib\site-
packages\chimerax\core\commands\cli.py", line 2875, in run  
result = ci.function(session, **kw_args)  
File "C:\Program Files\ChimeraX 1.4.dev202112100150\bin\lib\site-
packages\chimerax\save_command\cmd.py", line 75, in cmd_save  
Command(session, registry=registry).run(provider_cmd_text, log=log)  
File "C:\Program Files\ChimeraX 1.4.dev202112100150\bin\lib\site-
packages\chimerax\core\commands\cli.py", line 2875, in run  
result = ci.function(session, **kw_args)  
File "C:\Program Files\ChimeraX 1.4.dev202112100150\bin\lib\site-
packages\chimerax\save_command\cmd.py", line 89, in provider_save  
saver_info.save(session, path, **provider_kw)  
File "C:\Program Files\ChimeraX 1.4.dev202112100150\bin\lib\site-
packages\chimerax\core_formats\\__init__.py", line 84, in save  
return cxs_save(session, path, **kw)  
File "C:\Program Files\ChimeraX 1.4.dev202112100150\bin\lib\site-
packages\chimerax\core\session.py", line 894, in save  
session.save(output, version=version, include_maps=include_maps)  
File "C:\Program Files\ChimeraX 1.4.dev202112100150\bin\lib\site-
packages\chimerax\core\session.py", line 595, in save  
from . import serialize  
File "C:\Program Files\ChimeraX 1.4.dev202112100150\bin\lib\site-
packages\chimerax\core\serialize.py", line 41, in <module>  
from . import _serialize  
File "_serialize.pyx", line 21, in init chimerax.core._serialize  
File "C:\Program Files\ChimeraX 1.4.dev202112100150\bin\lib\site-
packages\PIL\Image.py", line 114, in <module>  
from . import _imaging as core  
ImportError: DLL load failed while importing _imaging: Insufficient system
resources exist to complete the requested service.  
  
ImportError: DLL load failed while importing _imaging: Insufficient system
resources exist to complete the requested service.  
  
File "C:\Program Files\ChimeraX 1.4.dev202112100150\bin\lib\site-
packages\PIL\Image.py", line 114, in  
from . import _imaging as core  
  
See log for complete Python traceback.  
  




OpenGL version: 3.3.0 - Build 26.20.100.7262
OpenGL renderer: Intel(R) HD Graphics 530
OpenGL vendor: Intel
Manufacturer: HP
Model: HP EliteDesk 800 G2 SFF
OS: Microsoft Windows 10 Enterprise (Build 19042)
Memory: 8,463,638,528
MaxProcessMemory: 137,438,953,344
CPU: 4 Intel(R) Core(TM) i5-6500 CPU @ 3.20GHz
OSLanguage: en-US
Locale: ('en_US', 'cp1252')
PyQt5 5.15.2, Qt 5.15.2
Installed Packages:
    alabaster: 0.7.12
    appdirs: 1.4.4
    Babel: 2.9.1
    backcall: 0.2.0
    blockdiag: 2.0.1
    certifi: 2021.10.8
    cftime: 1.5.1.1
    charset-normalizer: 2.0.9
    ChimeraX-AddCharge: 1.2.2
    ChimeraX-AddH: 2.1.11
    ChimeraX-AlignmentAlgorithms: 2.0
    ChimeraX-AlignmentHdrs: 3.2
    ChimeraX-AlignmentMatrices: 2.0
    ChimeraX-Alignments: 2.2.3
    ChimeraX-AlphaFold: 1.0
    ChimeraX-AltlocExplorer: 1.0.1
    ChimeraX-AmberInfo: 1.0
    ChimeraX-Arrays: 1.0
    ChimeraX-Atomic: 1.31.5
    ChimeraX-AtomicLibrary: 5.0
    ChimeraX-AtomSearch: 2.0
    ChimeraX-AtomSearchLibrary: 1.0
    ChimeraX-AxesPlanes: 2.1
    ChimeraX-BasicActions: 1.1
    ChimeraX-BILD: 1.0
    ChimeraX-BlastProtein: 2.0
    ChimeraX-BondRot: 2.0
    ChimeraX-BugReporter: 1.0
    ChimeraX-BuildStructure: 2.6.1
    ChimeraX-Bumps: 1.0
    ChimeraX-BundleBuilder: 1.1
    ChimeraX-ButtonPanel: 1.0
    ChimeraX-CageBuilder: 1.0
    ChimeraX-CellPack: 1.0
    ChimeraX-Centroids: 1.2
    ChimeraX-ChemGroup: 2.0
    ChimeraX-Clashes: 2.2.2
    ChimeraX-ColorActions: 1.0
    ChimeraX-ColorGlobe: 1.0
    ChimeraX-ColorKey: 1.5
    ChimeraX-CommandLine: 1.1.5
    ChimeraX-ConnectStructure: 2.0
    ChimeraX-Contacts: 1.0
    ChimeraX-Core: 1.4.dev202112100150
    ChimeraX-CoreFormats: 1.1
    ChimeraX-coulombic: 1.3.2
    ChimeraX-Crosslinks: 1.0
    ChimeraX-Crystal: 1.0
    ChimeraX-CrystalContacts: 1.0
    ChimeraX-DataFormats: 1.2.2
    ChimeraX-Dicom: 1.0
    ChimeraX-DistMonitor: 1.1.5
    ChimeraX-Dssp: 2.0
    ChimeraX-EMDB-SFF: 1.0
    ChimeraX-ExperimentalCommands: 1.0
    ChimeraX-FileHistory: 1.0
    ChimeraX-FunctionKey: 1.0
    ChimeraX-Geometry: 1.1
    ChimeraX-gltf: 1.0
    ChimeraX-Graphics: 1.1
    ChimeraX-Hbonds: 2.1.2
    ChimeraX-Help: 1.2
    ChimeraX-HKCage: 1.3
    ChimeraX-IHM: 1.1
    ChimeraX-ImageFormats: 1.2
    ChimeraX-IMOD: 1.0
    ChimeraX-IO: 1.0.1
    ChimeraX-ItemsInspection: 1.0
    ChimeraX-Label: 1.1
    ChimeraX-ListInfo: 1.1.1
    ChimeraX-Log: 1.1.5
    ChimeraX-LookingGlass: 1.1
    ChimeraX-Maestro: 1.8.1
    ChimeraX-Map: 1.1
    ChimeraX-MapData: 2.0
    ChimeraX-MapEraser: 1.0
    ChimeraX-MapFilter: 2.0
    ChimeraX-MapFit: 2.0
    ChimeraX-MapSeries: 2.1
    ChimeraX-Markers: 1.0
    ChimeraX-Mask: 1.0
    ChimeraX-MatchMaker: 2.0.4
    ChimeraX-MDcrds: 2.6
    ChimeraX-MedicalToolbar: 1.0.1
    ChimeraX-Meeting: 1.0
    ChimeraX-MLP: 1.1
    ChimeraX-mmCIF: 2.4
    ChimeraX-MMTF: 2.1
    ChimeraX-Modeller: 1.5.1
    ChimeraX-ModelPanel: 1.3.1
    ChimeraX-ModelSeries: 1.0
    ChimeraX-Mol2: 2.0
    ChimeraX-Morph: 1.0
    ChimeraX-MouseModes: 1.1
    ChimeraX-Movie: 1.0
    ChimeraX-Neuron: 1.0
    ChimeraX-Nucleotides: 2.0.2
    ChimeraX-OpenCommand: 1.8
    ChimeraX-PDB: 2.6.5
    ChimeraX-PDBBio: 1.0
    ChimeraX-PDBLibrary: 1.0.2
    ChimeraX-PDBMatrices: 1.0
    ChimeraX-PickBlobs: 1.0
    ChimeraX-Positions: 1.0
    ChimeraX-PresetMgr: 1.0.1
    ChimeraX-PubChem: 2.1
    ChimeraX-ReadPbonds: 1.0.1
    ChimeraX-Registration: 1.1
    ChimeraX-RemoteControl: 1.0
    ChimeraX-ResidueFit: 1.0
    ChimeraX-RestServer: 1.1
    ChimeraX-RNALayout: 1.0
    ChimeraX-RotamerLibMgr: 2.0.1
    ChimeraX-RotamerLibsDunbrack: 2.0
    ChimeraX-RotamerLibsDynameomics: 2.0
    ChimeraX-RotamerLibsRichardson: 2.0
    ChimeraX-SaveCommand: 1.5
    ChimeraX-SchemeMgr: 1.0
    ChimeraX-SDF: 2.0
    ChimeraX-Segger: 1.0
    ChimeraX-Segment: 1.0
    ChimeraX-SelInspector: 1.0
    ChimeraX-SeqView: 2.4.6
    ChimeraX-Shape: 1.0.1
    ChimeraX-Shell: 1.0
    ChimeraX-Shortcuts: 1.1
    ChimeraX-ShowAttr: 1.0
    ChimeraX-ShowSequences: 1.0
    ChimeraX-SideView: 1.0
    ChimeraX-Smiles: 2.1
    ChimeraX-SmoothLines: 1.0
    ChimeraX-SpaceNavigator: 1.0
    ChimeraX-StdCommands: 1.6.1
    ChimeraX-STL: 1.0
    ChimeraX-Storm: 1.0
    ChimeraX-StructMeasure: 1.0.1
    ChimeraX-Struts: 1.0
    ChimeraX-Surface: 1.0
    ChimeraX-SwapAA: 2.0
    ChimeraX-SwapRes: 2.1
    ChimeraX-TapeMeasure: 1.0
    ChimeraX-Test: 1.0
    ChimeraX-Toolbar: 1.1
    ChimeraX-ToolshedUtils: 1.2
    ChimeraX-Tug: 1.0
    ChimeraX-UI: 1.15.1
    ChimeraX-uniprot: 2.2
    ChimeraX-UnitCell: 1.0
    ChimeraX-ViewDockX: 1.0.1
    ChimeraX-VIPERdb: 1.0
    ChimeraX-Vive: 1.1
    ChimeraX-VolumeMenu: 1.0
    ChimeraX-VTK: 1.0
    ChimeraX-WavefrontOBJ: 1.0
    ChimeraX-WebCam: 1.0
    ChimeraX-WebServices: 1.0
    ChimeraX-Zone: 1.0
    colorama: 0.4.4
    comtypes: 1.1.10
    cxservices: 1.1
    cycler: 0.11.0
    Cython: 0.29.24
    decorator: 5.1.0
    docutils: 0.17.1
    filelock: 3.0.12
    funcparserlib: 0.3.6
    grako: 3.16.5
    h5py: 3.6.0
    html2text: 2020.1.16
    idna: 3.3
    ihm: 0.21
    imagecodecs: 2021.4.28
    imagesize: 1.3.0
    ipykernel: 5.5.5
    ipython: 7.23.1
    ipython-genutils: 0.2.0
    jedi: 0.18.0
    Jinja2: 3.0.1
    jupyter-client: 6.1.12
    jupyter-core: 4.9.1
    kiwisolver: 1.3.2
    lxml: 4.6.3
    lz4: 3.1.3
    MarkupSafe: 2.0.1
    matplotlib: 3.4.3
    matplotlib-inline: 0.1.3
    msgpack: 1.0.2
    netCDF4: 1.5.7
    networkx: 2.6.3
    numexpr: 2.8.1
    numpy: 1.21.2
    openvr: 1.16.801
    packaging: 21.3
    ParmEd: 3.2.0
    parso: 0.8.3
    pickleshare: 0.7.5
    Pillow: 8.3.2
    pip: 21.2.4
    pkginfo: 1.7.1
    prompt-toolkit: 3.0.24
    psutil: 5.8.0
    pycollada: 0.7.1
    pydicom: 2.1.2
    Pygments: 2.10.0
    PyOpenGL: 3.1.5
    PyOpenGL-accelerate: 3.1.5
    pyparsing: 3.0.6
    PyQt5-commercial: 5.15.2
    PyQt5-sip: 12.8.1
    PyQtWebEngine-commercial: 5.15.2
    python-dateutil: 2.8.2
    pytz: 2021.3
    pywin32: 228
    pyzmq: 22.3.0
    qtconsole: 5.1.1
    QtPy: 1.11.3
    RandomWords: 0.3.0
    requests: 2.26.0
    scipy: 1.7.1
    setuptools: 57.5.0
    sfftk-rw: 0.7.1
    six: 1.16.0
    snowballstemmer: 2.2.0
    sortedcontainers: 2.4.0
    Sphinx: 4.2.0
    sphinx-autodoc-typehints: 1.12.0
    sphinxcontrib-applehelp: 1.0.2
    sphinxcontrib-blockdiag: 2.0.0
    sphinxcontrib-devhelp: 1.0.2
    sphinxcontrib-htmlhelp: 2.0.0
    sphinxcontrib-jsmath: 1.0.1
    sphinxcontrib-qthelp: 1.0.3
    sphinxcontrib-serializinghtml: 1.1.5
    suds-jurko: 0.6
    tables: 3.6.1
    tifffile: 2021.4.8
    tinyarray: 1.2.3
    tornado: 6.1
    traitlets: 5.1.1
    urllib3: 1.26.7
    wcwidth: 0.2.5
    webcolors: 1.11.1
    wheel: 0.37.0
    wheel-filename: 1.3.0
    WMI: 1.5.1