Opened 4 years ago

Closed 4 years ago

Last modified 4 years ago

#5582 closed defect (limitation)

Startup error on Windows 7

Reported by: chimerax-bug-report@… Owned by: Tom Goddard
Priority: normal Milestone:
Component: Graphics Version:
Keywords: Cc:
Blocked By: Blocking:
Notify when closed: Platform: all
Project: ChimeraX

Description

The following bug report has been submitted:
Platform:        Windows-7-6.1.7601-SP1
ChimeraX Version: 1.1 (2020-09-09 22:22:27 UTC)
Description
(Describe the actions that caused this problem to occur here)

Log:
Startup Errors  
---  
bug | OpenGL.error.GLError: GLError(  
err = 1280,  
description = b'\xce\xde\xd0\xa7\xc1\xd0\xbe\xd9',  
baseOperation = glGetFramebufferAttachmentParameteriv,  
pyArgs = (  
GL_DRAW_FRAMEBUFFER,  
GL_DEPTH,  
GL_FRAMEBUFFER_ATTACHMENT_DEPTH_SIZE,  
,  
),  
cArgs = (  
GL_DRAW_FRAMEBUFFER,  
GL_DEPTH,  
GL_FRAMEBUFFER_ATTACHMENT_DEPTH_SIZE,  
array([0], dtype=int32),  
),  
cArguments = (  
GL_DRAW_FRAMEBUFFER,  
GL_DEPTH,  
GL_FRAMEBUFFER_ATTACHMENT_DEPTH_SIZE,  
array([0], dtype=int32),  
)  
)  
  
File "src\errorchecker.pyx", line 58, in
OpenGL_accelerate.errorchecker._ErrorChecker.glCheckError  
  
See log for complete Python traceback.  
  
  
note | Traceback (most recent call last):  
  
File "D:\Program Files\ChimeraX 1.1\bin\lib\site-
packages\chimerax\ui\statusbar.py", line 82, in _expose_event  
  
self._create_opengl_context()  
  
File "D:\Program Files\ChimeraX 1.1\bin\lib\site-
packages\chimerax\ui\statusbar.py", line 110, in _create_opengl_context  
  
r.initialize_opengl(lw, lh)  
  
File "D:\Program Files\ChimeraX 1.1\bin\lib\site-
packages\chimerax\graphics\opengl.py", line 1067, in initialize_opengl  
  
self.framebuffer_depth_bits() != 24 or  
  
File "D:\Program Files\ChimeraX 1.1\bin\lib\site-
packages\chimerax\graphics\opengl.py", line 553, in framebuffer_depth_bits  
  
GL.GL_FRAMEBUFFER_ATTACHMENT_DEPTH_SIZE)  
  
File "src\latebind.pyx", line 39, in
OpenGL_accelerate.latebind.LateBind.__call__  
  
File "src\wrapper.pyx", line 318, in
OpenGL_accelerate.wrapper.Wrapper.__call__  
  
File "src\wrapper.pyx", line 311, in
OpenGL_accelerate.wrapper.Wrapper.__call__  
  
File "D:\Program Files\ChimeraX 1.1\bin\lib\site-
packages\OpenGL\platform\baseplatform.py", line 415, in __call__  
  
return self( *args, **named )  
  
File "src\errorchecker.pyx", line 58, in
OpenGL_accelerate.errorchecker._ErrorChecker.glCheckError  
  
OpenGL.error.GLError: GLError(  
  
err = 1280,  
  
description = b'\xce\xde\xd0\xa7\xc1\xd0\xbe\xd9',  
  
baseOperation = glGetFramebufferAttachmentParameteriv,  
  
pyArgs = (  
  
GL_DRAW_FRAMEBUFFER,  
  
GL_DEPTH,  
  
GL_FRAMEBUFFER_ATTACHMENT_DEPTH_SIZE,  
  
<object object at 0x0000000003D5C580>,  
  
),  
  
cArgs = (  
  
GL_DRAW_FRAMEBUFFER,  
  
GL_DEPTH,  
  
GL_FRAMEBUFFER_ATTACHMENT_DEPTH_SIZE,  
  
array([0], dtype=int32),  
  
),  
  
cArguments = (  
  
GL_DRAW_FRAMEBUFFER,  
  
GL_DEPTH,  
  
GL_FRAMEBUFFER_ATTACHMENT_DEPTH_SIZE,  
  
array([0], dtype=int32),  
  
)  
  
)  
  
  
  
  
UCSF ChimeraX version: 1.1 (2020-09-09)  
© 2016-2020 Regents of the University of California. All rights reserved.  
How to cite UCSF ChimeraX  

> open D:\\\Cavity\\\voidoo\\\working\\\22.pdb

Summary of feedback from opening D:\\\Cavity\\\voidoo\\\working\\\22.pdb  
---  
warnings | Ignored bad PDB record found on line 751  
END  
  
Cannot find consistent set of bond orders for ring system containing atom C in
residue UNK :1  
Cannot find consistent set of bond orders for ring system containing atom C in
residue UNK :1  
Cannot find consistent set of bond orders for ring system containing atom C in
residue UNK :1  
Cannot find consistent set of bond orders for ring system containing atom C in
residue UNK :1  
  

> open D:\\\Cavity\\\voidoo\\\working\\\22.ccp4

Opened 22.ccp4, grid size 182,207,207, pixel 0.1, shown at level 1, step 1,
values float32  
An error occurred in drawing the scene. Redrawing graphics is now stopped to
avoid a continuous stream of error messages. To restart graphics use the
command "graphics restart" after changing the settings that caused the error.  
  
Traceback (most recent call last):  
File "D:\Program Files\ChimeraX 1.1\bin\lib\site-
packages\chimerax\core\updateloop.py", line 73, in draw_new_frame  
view.draw(check_for_changes = False)  
File "D:\Program Files\ChimeraX 1.1\bin\lib\site-
packages\chimerax\graphics\view.py", line 139, in draw  
if not self._use_opengl():  
File "D:\Program Files\ChimeraX 1.1\bin\lib\site-
packages\chimerax\graphics\view.py", line 106, in _use_opengl  
self._initialize_opengl()  
File "D:\Program Files\ChimeraX 1.1\bin\lib\site-
packages\chimerax\graphics\view.py", line 121, in _initialize_opengl  
r.initialize_opengl(w, h)  
File "D:\Program Files\ChimeraX 1.1\bin\lib\site-
packages\chimerax\graphics\opengl.py", line 1067, in initialize_opengl  
self.framebuffer_depth_bits() != 24 or  
File "D:\Program Files\ChimeraX 1.1\bin\lib\site-
packages\chimerax\graphics\opengl.py", line 553, in framebuffer_depth_bits  
GL.GL_FRAMEBUFFER_ATTACHMENT_DEPTH_SIZE)  
File "src\latebind.pyx", line 39, in
OpenGL_accelerate.latebind.LateBind.__call__  
File "src\wrapper.pyx", line 318, in
OpenGL_accelerate.wrapper.Wrapper.__call__  
File "src\wrapper.pyx", line 311, in
OpenGL_accelerate.wrapper.Wrapper.__call__  
File "src\errorchecker.pyx", line 58, in
OpenGL_accelerate.errorchecker._ErrorChecker.glCheckError  
OpenGL.error.GLError: GLError(  
err = 1280,  
description = b'\xce\xde\xd0\xa7\xc1\xd0\xbe\xd9',  
baseOperation = glGetFramebufferAttachmentParameteriv,  
pyArgs = (  
GL_DRAW_FRAMEBUFFER,  
GL_DEPTH,  
GL_FRAMEBUFFER_ATTACHMENT_DEPTH_SIZE,  
<object object at 0x0000000003D5C580>,  
),  
cArgs = (  
GL_DRAW_FRAMEBUFFER,  
GL_DEPTH,  
GL_FRAMEBUFFER_ATTACHMENT_DEPTH_SIZE,  
array([0], dtype=int32),  
),  
cArguments = (  
GL_DRAW_FRAMEBUFFER,  
GL_DEPTH,  
GL_FRAMEBUFFER_ATTACHMENT_DEPTH_SIZE,  
array([0], dtype=int32),  
)  
)  
  




OpenGL version: 3.3.0
OpenGL renderer: GeForce 405/PCIe/SSE2
OpenGL vendor: NVIDIA Corporation
Manufacturer: Hewlett-Packard
Model: HP Pro 2080 Microtower PC
OS: Microsoft Windows 7 旗舰版  (Build 7601)
Memory: 4,294,172,672
MaxProcessMemory: 8,589,934,464
CPU: 2 Pentium(R) Dual-Core  CPU      E5800  @ 3.20GHz"
PyQt version: 5.12.3
Compiled Qt version: 5.12.4
Runtime Qt version: 5.12.9
Installed Packages:
    alabaster: 0.7.12
    appdirs: 1.4.4
    Babel: 2.8.0
    backcall: 0.2.0
    blockdiag: 2.0.1
    certifi: 2020.6.20
    chardet: 3.0.4
    ChimeraX-AddH: 2.1.1
    ChimeraX-AlignmentAlgorithms: 2.0
    ChimeraX-AlignmentHdrs: 3.2
    ChimeraX-AlignmentMatrices: 2.0
    ChimeraX-Alignments: 2.1
    ChimeraX-Arrays: 1.0
    ChimeraX-Atomic: 1.6.1
    ChimeraX-AtomSearch: 2.0
    ChimeraX-AxesPlanes: 2.0
    ChimeraX-BasicActions: 1.1
    ChimeraX-BILD: 1.0
    ChimeraX-BlastProtein: 1.0.1
    ChimeraX-BondRot: 2.0
    ChimeraX-BugReporter: 1.0
    ChimeraX-BuildStructure: 2.0
    ChimeraX-Bumps: 1.0
    ChimeraX-BundleBuilder: 1.0
    ChimeraX-ButtonPanel: 1.0
    ChimeraX-CageBuilder: 1.0
    ChimeraX-CellPack: 1.0
    ChimeraX-Centroids: 1.1
    ChimeraX-ChemGroup: 2.0
    ChimeraX-Clashes: 2.0
    ChimeraX-ColorActions: 1.0
    ChimeraX-ColorGlobe: 1.0
    ChimeraX-CommandLine: 1.1.3
    ChimeraX-ConnectStructure: 2.0
    ChimeraX-Contacts: 1.0
    ChimeraX-Core: 1.1
    ChimeraX-CoreFormats: 1.0
    ChimeraX-coulombic: 1.0.1
    ChimeraX-Crosslinks: 1.0
    ChimeraX-Crystal: 1.0
    ChimeraX-DataFormats: 1.0
    ChimeraX-Dicom: 1.0
    ChimeraX-DistMonitor: 1.1
    ChimeraX-DistUI: 1.0
    ChimeraX-Dssp: 2.0
    ChimeraX-EMDB-SFF: 1.0
    ChimeraX-ExperimentalCommands: 1.0
    ChimeraX-FileHistory: 1.0
    ChimeraX-FunctionKey: 1.0
    ChimeraX-Geometry: 1.1
    ChimeraX-gltf: 1.0
    ChimeraX-Graphics: 1.0
    ChimeraX-Hbonds: 2.0
    ChimeraX-Help: 1.0
    ChimeraX-HKCage: 1.0
    ChimeraX-IHM: 1.0
    ChimeraX-ImageFormats: 1.0
    ChimeraX-IMOD: 1.0
    ChimeraX-IO: 1.0
    ChimeraX-Label: 1.0
    ChimeraX-ListInfo: 1.0
    ChimeraX-Log: 1.1.1
    ChimeraX-LookingGlass: 1.1
    ChimeraX-Map: 1.0.1
    ChimeraX-MapData: 2.0
    ChimeraX-MapEraser: 1.0
    ChimeraX-MapFilter: 2.0
    ChimeraX-MapFit: 2.0
    ChimeraX-MapSeries: 2.0
    ChimeraX-Markers: 1.0
    ChimeraX-Mask: 1.0
    ChimeraX-MatchMaker: 1.1
    ChimeraX-MDcrds: 2.0
    ChimeraX-MedicalToolbar: 1.0.1
    ChimeraX-Meeting: 1.0
    ChimeraX-MLP: 1.0
    ChimeraX-mmCIF: 2.2
    ChimeraX-MMTF: 2.0
    ChimeraX-Modeller: 1.0
    ChimeraX-ModelPanel: 1.0
    ChimeraX-ModelSeries: 1.0
    ChimeraX-Mol2: 2.0
    ChimeraX-Morph: 1.0
    ChimeraX-MouseModes: 1.0
    ChimeraX-Movie: 1.0
    ChimeraX-Neuron: 1.0
    ChimeraX-Nucleotides: 2.0
    ChimeraX-OpenCommand: 1.2.1
    ChimeraX-PDB: 2.1
    ChimeraX-PDBBio: 1.0
    ChimeraX-PickBlobs: 1.0
    ChimeraX-Positions: 1.0
    ChimeraX-PresetMgr: 1.0
    ChimeraX-PubChem: 2.0
    ChimeraX-Read-Pbonds: 1.0
    ChimeraX-Registration: 1.1
    ChimeraX-RemoteControl: 1.0
    ChimeraX-ResidueFit: 1.0
    ChimeraX-RestServer: 1.0
    ChimeraX-RNALayout: 1.0
    ChimeraX-RotamerLibMgr: 2.0
    ChimeraX-RotamerLibsDunbrack: 2.0
    ChimeraX-RotamerLibsDynameomics: 2.0
    ChimeraX-RotamerLibsRichardson: 2.0
    ChimeraX-SaveCommand: 1.2
    ChimeraX-SchemeMgr: 1.0
    ChimeraX-SDF: 2.0
    ChimeraX-Segger: 1.0
    ChimeraX-Segment: 1.0
    ChimeraX-SeqView: 2.2
    ChimeraX-Shape: 1.0.1
    ChimeraX-Shell: 1.0
    ChimeraX-Shortcuts: 1.0
    ChimeraX-ShowAttr: 1.0
    ChimeraX-ShowSequences: 1.0
    ChimeraX-SideView: 1.0
    ChimeraX-Smiles: 2.0
    ChimeraX-SmoothLines: 1.0
    ChimeraX-SpaceNavigator: 1.0
    ChimeraX-StdCommands: 1.0.4
    ChimeraX-STL: 1.0
    ChimeraX-Storm: 1.0
    ChimeraX-Struts: 1.0
    ChimeraX-Surface: 1.0
    ChimeraX-SwapAA: 2.0
    ChimeraX-SwapRes: 2.0
    ChimeraX-TapeMeasure: 1.0
    ChimeraX-Test: 1.0
    ChimeraX-Toolbar: 1.0
    ChimeraX-ToolshedUtils: 1.0
    ChimeraX-Tug: 1.0
    ChimeraX-UI: 1.2.3
    ChimeraX-uniprot: 2.0
    ChimeraX-ViewDockX: 1.0
    ChimeraX-Vive: 1.1
    ChimeraX-VolumeMenu: 1.0
    ChimeraX-VTK: 1.0
    ChimeraX-WavefrontOBJ: 1.0
    ChimeraX-WebCam: 1.0
    ChimeraX-WebServices: 1.0
    ChimeraX-Zone: 1.0
    colorama: 0.4.3
    comtypes: 1.1.7
    cxservices: 1.0
    cycler: 0.10.0
    Cython: 0.29.20
    decorator: 4.4.2
    distlib: 0.3.1
    docutils: 0.16
    filelock: 3.0.12
    funcparserlib: 0.3.6
    gdcm: 2.8.8
    grako: 3.16.5
    h5py: 2.10.0
    html2text: 2020.1.16
    idna: 2.10
    ihm: 0.16
    imagecodecs: 2020.5.30
    imagecodecs-lite: 2020.1.31
    imagesize: 1.2.0
    ipykernel: 5.3.0
    ipython: 7.15.0
    ipython-genutils: 0.2.0
    jedi: 0.17.2
    Jinja2: 2.11.2
    jupyter-client: 6.1.3
    jupyter-core: 4.6.3
    kiwisolver: 1.2.0
    line-profiler: 2.1.2
    lxml: 4.5.1
    MarkupSafe: 1.1.1
    matplotlib: 3.2.1
    msgpack: 1.0.0
    netifaces: 0.10.9
    networkx: 2.4
    numexpr: 2.7.1
    numpy: 1.18.5+mkl
    numpydoc: 1.0.0
    openvr: 1.12.501
    packaging: 20.4
    parso: 0.7.1
    pickleshare: 0.7.5
    Pillow: 7.1.2
    pip: 20.2.2
    pkginfo: 1.5.0.1
    prompt-toolkit: 3.0.7
    psutil: 5.7.0
    pycollada: 0.7.1
    pydicom: 2.0.0
    Pygments: 2.6.1
    PyOpenGL: 3.1.5
    PyOpenGL-accelerate: 3.1.5
    pyparsing: 2.4.7
    PyQt5-commercial: 5.12.3
    PyQt5-sip: 4.19.19
    PyQtWebEngine-commercial: 5.12.1
    python-dateutil: 2.8.1
    pytz: 2020.1
    pywin32: 228
    pyzmq: 19.0.2
    qtconsole: 4.7.4
    QtPy: 1.9.0
    RandomWords: 0.3.0
    requests: 2.24.0
    scipy: 1.4.1
    setuptools: 49.4.0
    sfftk-rw: 0.6.6.dev0
    six: 1.15.0
    snowballstemmer: 2.0.0
    sortedcontainers: 2.2.2
    Sphinx: 3.1.1
    sphinxcontrib-applehelp: 1.0.2
    sphinxcontrib-blockdiag: 2.0.0
    sphinxcontrib-devhelp: 1.0.2
    sphinxcontrib-htmlhelp: 1.0.3
    sphinxcontrib-jsmath: 1.0.1
    sphinxcontrib-qthelp: 1.0.3
    sphinxcontrib-serializinghtml: 1.1.4
    suds-jurko: 0.6
    tables: 3.6.1
    tifffile: 2020.6.3
    tinyarray: 1.2.2
    tornado: 6.0.4
    traitlets: 5.0.4
    urllib3: 1.25.10
    wcwidth: 0.2.5
    webcolors: 1.11.1
    wheel: 0.34.2
    WMI: 1.5.1

Change History (3)

comment:1 by pett, 4 years ago

Component: UnassignedGraphics
Owner: set to Tom Goddard
Platform: all
Project: ChimeraX
Status: newassigned
Summary: ChimeraX bug report submissionStartup error on Windows 7

comment:2 by pett, 4 years ago

Resolution: limitation
Status: assignedclosed

comment:3 by Tom Goddard, 4 years ago

Windows 7 not supported.

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