Opened 4 years ago

Closed 4 years ago

Last modified 4 years ago

#5418 closed defect (can't reproduce)

Crash "access violation", no traceback

Reported by: chimerax-bug-report@… Owned by: pett
Priority: normal Milestone:
Component: General Controls Version:
Keywords: Cc: Tom Goddard
Blocked By: Blocking:
Notify when closed: Platform: all
Project: ChimeraX

Description 

The following bug report has been submitted:
Platform:        Windows-10-10.0.19042
ChimeraX Version: 1.3.dev202110140902 (2021-10-14 09:02:43 UTC)
Description
Last time you used ChimeraX it crashed.
Please describe steps that led to the crash here.
Windows fatal exception: code 0x8001010e

Thread 0x00000990 (most recent call first):
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\multiprocessing\pool.py", line 576 in _handle_results
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 910 in run
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 973 in _bootstrap_inner
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 930 in _bootstrap

Thread 0x00004fe0 (most recent call first):
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\multiprocessing\pool.py", line 528 in _handle_tasWindows fatal exception: code 0xWindows fatal exception: 8001010eWindows fatal exception: code 0xcode 0x8001010e

8001010e



Windows fatal exception: Windows fatal exception: code 0xk8001010es

code 0xWindows fatal exception: Windows fatal exception: code 0xcode 0x8001010eWindows fatal exception: 

code 0x
Windows fatal exception: code 0x  File 8001010e8001010e



8001010eWindows fatal exception: code 0x8001010eWindows fatal exception: 

code 0x8001010eWindows fatal exception: 

code 0x8001010e

Windows fatal exception: code 0xWindows fatal exception: code 0x8001010e8001010e



Windows fatal exception: code 0x8001010e

Windows fatal exception: code 0x8001010e



Windows fatal exception: code 0x8001010e

Windows fatal exception: code 0x8001010e

Windows fatal exception: code 0x8001010e

Windows fatal exception: code 0x8001010e

Windows fatal exception: code 0x8001010e

Windows fatal exception: code 0x8001010e

"Windows fatal exception: code 0x8001010e

CWindows fatal exception: code 0x8001010e

:Windows fatal exception: code 0x8001010e

\Program Files\ChimeraX 1.3.dev\bin\lib\threading.Windows fatal exception: py"code 0x, line 910 in 8001010erun
  File "C:\Program 8001010e



Windows fatal exception: code 0x8001010e

Windows fatal exception: code 0xWindows fatal exception: code 0x8001010e8001010e



FWindows fatal exception: code 0xWindows fatal exception: 8001010e

code 0xWindows fatal exception: 8001010e

code 0xiWindows fatal exception: 8001010ecode 0x

8001010e

lWindows fatal exception: ecode 0xWindows fatal exception: 8001010e

code 0xWindows fatal exception: code 0x8001010es

8001010e\Windows fatal exception: 

code 0x8001010eWindows fatal exception: code 0x8001010e

Ch

imeraX 1.3.dev\bin\lib\threading.py"Windows fatal exception: , line code 0x9738001010e in 

_bootstrap_inner
Windows fatal exception:   File code 0x"C:\Program Files\ChimeraX 1.8001010e3.dev\bin\lib\threading.py"

, line 930 in _bootstrap

Thread 0x000050c4 (most recent call first):
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\multiprocessing\connection.py"Windows fatal exception: , line code 0x8168001010e in 

_exhaustive_waiWindows fatal exception: tcode 0x
8001010e  File 

"C:\Program Files\ChimeraX 1.3.dev\bin\lib\multiprocessing\connection.py"Windows fatal exception: , line code 0x8848001010e in 

wait
Windows fatal exception:   File code 0x"C:\Prog8001010eram

 Files\ChimeraX 1.3.dev\bin\lWindows fatal exception: icode 0xb8001010e\mu

ltiprocessWindows fatal exception: icode 0xn8001010eg

\pool.pyWindows fatal exception: "code 0x8001010e

, line 499 in Windows fatal exception: code 0x8001010e

_wait_for_updates
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\multiprocessing\pool.py", line 519 in _handle_workers
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 910 in run
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\tWindows fatal exception: code 0xh8001010ereading.py"

, line 973 in _bootstrap_inner
Windows fatal exception:   File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 930 in code 0x_bootstrap
8001010e


Thread 0x0000359c (most recent call first):
Windows fatal exception: code 0x8001010e

  File Windows fatal exception: code 0x8001010e

"C:\Program Files\ChiWindows fatal exception: code 0x8001010e

meraX 1.3.dev\bin\lWindows fatal exception: ib\multiprocessing\pool.py", line 114 in code 0xworker
8001010e  File 

"C:\Program Files\CWindows fatal exception: himeraX 1.3.dev\bin\lib\threading.py"code 0x, line 910 in 8001010erun


  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py"Windows fatal exception: , line 973 in _bootstrap_inner
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 930 in _bootstrap
code 0x
Thread 0x8001010e

00003964 (most recent call first):
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\multiprocessing\pool.py", line 114 in worker
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 910 in run
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 973 in _bootstrap_inner
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 930 in _bootstrap

Thread 0x00001514 (most recent call first):
Windows fatal exception: code 0x  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\multiprocessing\pool.py", line 114 in worker
  File "8001010eC:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py"

, line 910 in run
Windows fatal exception:   File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 973 in _bootstrap_inner
  File "C:\Program Files\ChimeraXWindows fatal exception: code 0xcode 0x8001010e 

1.3.dev\Windows fatal exception: bcode 0xin\8001010elib\t8001010ehread

ing.p

Windows fatal exception: code 0xy8001010eWindows fatal exception: "code 0x, line 930 in 

8001010e

_Windows fatal exception: bcode 0xo8001010eo

Windows fatal exception: Windows fatal exception: code 0x8001010et

code 0xsWindows fatal exception: 8001010ecode 0x

tr8001010ea

pWindows fatal exception: Windows fatal exception: code 0xcode 0x8001010e8001010e


Windows fatal exception: code 0x8001010e


Windows fatal exception: Thread 0xcode 0x000011348001010e



 (most recent call first):
Windows fatal exception: code 0x  File 8001010e"

C:\ProWindows fatal exception: gram code 0xF8001010e

iles\ChimeraX 1.3.dev\bin\lib\multiprocessing\pool.py", line 114 in worker
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 910 in run
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 973 in _bootstrap_inner
  File "C:\PrograWindows fatal exception: m Files\ChimeraX code 0x1.3.dev\8001010ebin\lib\threading

.py", line 930Windows fatal exception: code 0x in 8001010e_boots

trWindows fatal exception: code 0xap
8001010e


Thread 0xWindows fatal exception: code 0x8001010e

00004684Windows fatal exception: code 0x (most recent call first):
8001010e  File 

"C:\Program Files\ChimeraX 1.3.dev\bin\lib\multiprocessing\pool.py", line 114 in worker
Windows fatal exception:   File code 0x"C:\Program Files\ChimeraX 1.3.dev\bin\lib\thread8001010eing.py"

, line 910 in run
Windows fatal exception: code 0x  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 973 in _bootstrap_inner
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 930 in _bootstrap

Thread 0x00002f18 (most recent call first):
8001010e  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\multiprocessing\pool.py", line 114 in worker


  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 910 in run
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 973 in _bootstrap_inner
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 930 in _bootstrap

Thread 0x000030e8 (most recent call first):
  File "CWindows fatal exception: :\Program Files\Chcode 0ximeraX 1.3.dev\bin\lib\multiprocessing\pool.py", line 114 in worker
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py"8001010e, line 910 in run


  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 973 in _bootstrap_inner
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 930 in _bootstrap

Thread 0x00004148 (most recent call first):
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\multiprocessing\pool.py", line 114 in worker
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 910 in run
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 973 in _bootstrap_inner
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 930 in _bootstrap

Thread 0x000022d0 (most recent call first):
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\site-packages\chimerax\open_command\dialog.py", line 135 in show_open_file_dialog
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\site-packages\chimerax\open_command\dialog.py", line 107 in 
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\site-packages\chimerax\ui\gui.py", line 301 in event_loop
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\site-packages\ChimeraX_main.py", line 867 in init
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\site-packages\ChimeraX_main.py", line 1018 in 
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\runpy.py", line 87 in _run_code
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\runpy.py", line 197 in _run_module_as_main
Windows fatal exception: code 0x8001010e

Thread 0x00000990 (most recent call first):
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\multiprocessing\pool.py", line 576 in _handle_results
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 910 in run
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 973 in _bootstrap_inner
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 930 in _bootstrap

Thread 0x00004fe0 (most recent call first):
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\multiprocessing\pool.py", line 528 in _handle_tasks
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 910 in run
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 973 in _bootstrap_inner
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 930 in _bootstrap

Thread 0x000050c4 (most recent call first):
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\multiprocessing\connection.py", line 816 in _exhaustive_wait
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\multiprocessing\connection.py", line 884 in wait
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\multiprocessing\pool.py", line 499 in _wait_for_updates
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\multiprocessing\pool.py", line 519 in _handle_workers
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 910 in run
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 973 in _bootstrap_inner
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 930 in _bootstrap

Thread 0x0000359c (most recent call first):
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\multiprocessing\pool.py", line 114 in worker
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 910 in run
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 973 in _bootstrap_inner
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 930 in _bootstrap

Thread 0x00003964 (most recent call first):
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\multiprocessing\pool.py", line 114 in worker
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 910 in run
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 973 in _bootstrap_inner
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 930 in _bootstrap

Thread 0x00001514 (most recent call first):
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\multiprocessing\pool.py", line 114 in worker
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 910 in run
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 973 in _bootstrap_inner
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 930 in _bootstrap

Thread 0x00001134 (most recent call first):
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\multiprocessing\pool.py", line 114 in worker
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 910 in run
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 973 in _bootstrap_inner
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 930 in _bootstrap

Thread 0x00004684 (most recent call first):
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\multiprocessing\pool.py", line 114 in worker
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 910 in run
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 973 in _bootstrap_inner
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 930 in _bootstrap

Thread 0x00002f18 (most recent call first):
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\multiprocessing\pool.py", line 114 in worker
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 910 in run
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 973 in _bootstrap_inner
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 930 in _bootstrap

Thread 0x000030e8 (most recent call first):
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\multiprocessing\pool.py", line 114 in worker
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 910 in run
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 973 in _bootstrap_inner
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 930 in _bootstrap

Thread 0x00004148 (most recent call first):
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\multiprocessing\pool.py", line 114 in worker
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 910 in run
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 973 in _bootstrap_inner
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 930 in _bootstrap

Thread 0x000022d0 (most recent call first):
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\site-packages\chimerax\open_command\dialog.py", line 135 in show_open_file_dialog
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\site-packages\chimerax\open_command\dialog.py", line 107 in 
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\site-packages\chimerax\ui\gui.py", line 301 in event_loop
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\site-packages\ChimeraX_main.py", line 867 in init
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\site-packages\ChimeraX_main.py", line 1018 in 
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\runpy.py", line 87 in _run_code
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\runpy.py", line 197 in _run_module_as_main
Windows fatal exception: code 0x8001010e

Thread 0x00000990 (most recent call first):
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\multiprocessing\pool.py", line 576 in _handle_results
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 910 in run
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 973 in _bootstrap_inner
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 930 in _bootstrap

Thread 0x00004fe0 (most recent call first):
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\multiprocessing\pool.py", line 528 in _handle_tasks
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 910 in run
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 973 in _bootstrap_inner
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 930 in _bootstrap

Thread 0x000050c4 (most recent call first):
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\multiprocessing\connection.py", line 816 in _exhaustive_wait
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\multiprocessing\connection.py", line 884 in wait
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\multiprocessing\pool.py", line 499 in _wait_for_updates
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\multiprocessing\pool.py", line 519 in _handle_workers
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 910 in run
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 973 in _bootstrap_inner
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 930 in _bootstrap

Thread 0x0000359c (most recent call first):
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\multiprocessing\pool.py", line 114 in worker
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 910 in run
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 973 in _bootstrap_inner
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 930 in _bootstrap

Thread 0x00003964 (most recent call first):
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\multiprocessing\pool.py", line 114 in worker
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 910 in run
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 973 in _bootstrap_inner
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 930 in _bootstrap

Thread 0x00001514 (most recent call first):
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\multiprocessing\pool.py", line 114 in worker
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 910 in run
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 973 in _bootstrap_inner
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 930 in _bootstrap

Thread 0x00001134 (most recent call first):
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\multiprocessing\pool.py", line 114 in worker
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 910 in run
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 973 in _bootstrap_inner
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 930 in _bootstrap

Thread 0x00004684 (most recent call first):
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\multiprocessing\pool.py", line 114 in worker
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 910 in run
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 973 in _bootstrap_inner
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 930 in _bootstrap

Thread 0x00002f18 (most recent call first):
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\multiprocessing\pool.py", line 114 in worker
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 910 in run
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 973 in _bootstrap_inner
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 930 in _bootstrap

Thread 0x000030e8 (most recent call first):
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\multiprocessing\pool.py", line 114 in worker
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 910 in run
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 973 in _bootstrap_inner
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 930 in _bootstrap

Thread 0x00004148 (most recent call first):
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\multiprocessing\pool.py", line 114 in worker
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 910 in run
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 973 in _bootstrap_inner
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 930 in _bootstrap

Thread 0x000022d0 (most recent call first):
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\site-packages\chimerax\open_command\dialog.py", line 135 in show_open_file_dialog
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\site-packages\chimerax\open_command\dialog.py", line 107 in 
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\site-packages\chimerax\ui\gui.py", line 301 in event_loop
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\site-packages\ChimeraX_main.py", line 867 in init
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\site-packages\ChimeraX_main.py", line 1018 in 
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\runpy.py", line 87 in _run_code
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\runpy.py", line 197 in _run_module_as_main
Windows fatal exception: code 0x8001010e

Thread 0x00000990 (most recent call first):
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\multiprocessing\pool.py", line 576 in _handle_results
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 910 in run
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 973 in _bootstrap_inner
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 930 in _bootstrap

Thread 0x00004fe0 (most recent call first):
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\multiprocessing\pool.py", line 528 in _handle_tasks
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 910 in run
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 973 in _bootstrap_inner
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 930 in _bootstrap

Thread 0x000050c4 (most recent call first):
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\multiprocessing\connection.py", line 816 in _exhaustive_wait
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\multiprocessing\connection.py", line 884 in wait
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\multiprocessing\pool.py", line 499 in _wait_for_updates
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\multiprocessing\pool.py", line 519 in _handle_workers
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 910 in run
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 973 in _bootstrap_inner
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 930 in _bootstrap

Thread 0x0000359c (most recent call first):
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\multiprocessing\pool.py", line 114 in worker
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 910 in run
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 973 in _bootstrap_inner
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 930 in _bootstrap

Thread 0x00003964 (most recent call first):
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\multiprocessing\pool.py", line 114 in worker
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 910 in run
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 973 in _bootstrap_inner
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 930 in _bootstrap

Thread 0x00001514 (most recent call first):
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\multiprocessing\pool.py", line 114 in worker
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 910 in run
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 973 in _bootstrap_inner
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 930 in _bootstrap

Thread 0x00001134 (most recent call first):
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\multiprocessing\pool.py", line 114 in worker
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 910 in run
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 973 in _bootstrap_inner
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 930 in _bootstrap

Thread 0x00004684 (most recent call first):
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\multiprocessing\pool.py", line 114 in worker
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 910 in run
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 973 in _bootstrap_inner
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 930 in _bootstrap

Thread 0x00002f18 (most recent call first):
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\multiprocessing\pool.py", line 114 in worker
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 910 in run
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 973 in _bootstrap_inner
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 930 in _bootstrap

Thread 0x000030e8 (most recent call first):
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\multiprocessing\pool.py", line 114 in worker
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 910 in run
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 973 in _bootstrap_inner
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 930 in _bootstrap

Thread 0x00004148 (most recent call first):
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\multiprocessing\pool.py", line 114 in worker
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 910 in run
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 973 in _bootstrap_inner
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\threading.py", line 930 in _bootstrap

Thread 0x000022d0 (most recent call first):
  File "C:\Program Files\ChimeraX 1.3.dev\bin\lib\site-packages\chimerax\mouse_modes\mousemodes.py", line 515 in _cursor_position
Windows fatal exception: access violation

===== Log before crash start =====
UCSF ChimeraX version: 1.3.dev202110140902 (2021-10-14)  
© 2016-2021 Regents of the University of California. All rights reserved.  
How to cite UCSF ChimeraX  

> toolshed show

Downloading bundle SEQCROW-1.3-py3-none-any.whl  

Errors may have occurred when running pip:  

pip standard error:  
\---  
WARNING: Value for scheme.platlib does not match. Please report this to
  
distutils: C:\Users\lenha\AppData\Local\UCSF\ChimeraX\1.3\site-packages  
sysconfig: C:\Users\lenha\AppData\Roaming\Python\Python39\site-packages  
WARNING: Value for scheme.purelib does not match. Please report this to
  
distutils: C:\Users\lenha\AppData\Local\UCSF\ChimeraX\1.3\site-packages  
sysconfig: C:\Users\lenha\AppData\Roaming\Python\Python39\site-packages  
WARNING: Value for scheme.headers does not match. Please report this to
  
distutils:
C:\Users\lenha\AppData\Local\UCSF\ChimeraX\Python39\Include\Send2Trash  
sysconfig: C:\Users\lenha\AppData\Roaming\Python\Python39\Include\Send2Trash  
WARNING: Value for scheme.scripts does not match. Please report this to
  
distutils: C:\Users\lenha\AppData\Local\UCSF\ChimeraX\Python39\Scripts  
sysconfig: C:\Users\lenha\AppData\Roaming\Python\Python39\Scripts  
WARNING: Value for scheme.data does not match. Please report this to
  
distutils: C:\Users\lenha\AppData\Local\UCSF\ChimeraX  
sysconfig: C:\Users\lenha\AppData\Roaming\Python  
WARNING: Additional context:  
user = True  
home = None  
root = None  
prefix = None  
WARNING: Value for scheme.headers does not match. Please report this to
  
distutils: C:\Users\lenha\AppData\Local\UCSF\ChimeraX\Python39\Include\SEQCROW  
sysconfig: C:\Users\lenha\AppData\Roaming\Python\Python39\Include\SEQCROW  
WARNING: Value for scheme.headers does not match. Please report this to
  
distutils: C:\Users\lenha\AppData\Local\UCSF\ChimeraX\Python39\Include\UNKNOWN  
sysconfig: C:\Users\lenha\AppData\Roaming\Python\Python39\Include\UNKNOWN  
WARNING: You are using pip version 21.2.4; however, version 21.3 is available.  
You should consider upgrading via the 'C:\Program Files\ChimeraX
1.3.dev\bin\ChimeraX.exe -m pip install --upgrade pip' command.  
\---  

pip standard output:  
\---  
Looking in indexes: https://pypi.org/simple,
https://cxtoolshed.rbvi.ucsf.edu/pypi/  
Processing c:\users\lenha\downloads\seqcrow-1.3-py3-none-any.whl  
Collecting Send2Trash  
Downloading Send2Trash-1.8.0-py3-none-any.whl (18 kB)  
Requirement already satisfied: ChimeraX-Core=1.2 in c:\program
files\chimerax 1.3.dev\bin\lib\site-packages (from SEQCROW==1.3)
(1.3.dev202110140902)  
Requirement already satisfied: psutil in c:\program files\chimerax
1.3.dev\bin\lib\site-packages (from SEQCROW==1.3) (5.8.0)  
Requirement already satisfied: scipy in c:\program files\chimerax
1.3.dev\bin\lib\site-packages (from SEQCROW==1.3) (1.7.1)  
Requirement already satisfied: numpy=1.16.5 in c:\program
files\chimerax 1.3.dev\bin\lib\site-packages (from scipy->SEQCROW==1.3)
(1.21.2)  
Installing collected packages: Send2Trash, SEQCROW  
Successfully installed SEQCROW-1.3 Send2Trash-1.8.0  
\---  

Successfully installed SEQCROW-1.3 Send2Trash-1.8.0  
Installed SEQCROW (1.3)  

> open E:\Projects\MoS2\MD\Umbrella\twolayers\Threonine\threonine.pdb format
> pdb

Chain information for threonine.pdb #1  
---  
Chain | Description  
X | No description available  
  

> ui tool show "Managed Models"


===== Log before crash end =====

Log:
UCSF ChimeraX version: 1.3.dev202110140902 (2021-10-14)  
© 2016-2021 Regents of the University of California. All rights reserved.  
How to cite UCSF ChimeraX  




OpenGL version: 3.3.13596 Core Profile Forward-Compatible Context 20.10.44 27.20.11044.7
OpenGL renderer: AMD Radeon(TM) Vega 8 Graphics
OpenGL vendor: ATI Technologies Inc.
Manufacturer: HP
Model: HP ENVY x360 Convertible 15-ds0xxx
OS: Microsoft Windows 10 Home (Build 19042)
Memory: 14,900,236,288
MaxProcessMemory: 137,438,953,344
CPU: 8 AMD Ryzen 5 3500U with Radeon Vega Mobile Gfx  
OSLanguage: en-US
Locale: ('en_US', 'cp1252')
PyQt5 5.15.2, Qt 5.15.2
Installed Packages:
    alabaster: 0.7.12
    appdirs: 1.4.4
    Babel: 2.9.1
    backcall: 0.2.0
    blockdiag: 2.0.1
    certifi: 2021.10.8
    cftime: 1.5.1
    charset-normalizer: 2.0.7
    ChimeraX-AddCharge: 1.1.4
    ChimeraX-AddH: 2.1.10
    ChimeraX-AlignmentAlgorithms: 2.0
    ChimeraX-AlignmentHdrs: 3.2
    ChimeraX-AlignmentMatrices: 2.0
    ChimeraX-Alignments: 2.2.3
    ChimeraX-AlphaFold: 1.0
    ChimeraX-AltlocExplorer: 1.0.1
    ChimeraX-AmberInfo: 1.0
    ChimeraX-Arrays: 1.0
    ChimeraX-Atomic: 1.30.2
    ChimeraX-AtomicLibrary: 4.1.4
    ChimeraX-AtomSearch: 2.0
    ChimeraX-AtomSearchLibrary: 1.0
    ChimeraX-AxesPlanes: 2.0
    ChimeraX-BasicActions: 1.1
    ChimeraX-BILD: 1.0
    ChimeraX-BlastProtein: 2.0
    ChimeraX-BondRot: 2.0
    ChimeraX-BugReporter: 1.0
    ChimeraX-BuildStructure: 2.6
    ChimeraX-Bumps: 1.0
    ChimeraX-BundleBuilder: 1.1
    ChimeraX-ButtonPanel: 1.0
    ChimeraX-CageBuilder: 1.0
    ChimeraX-CellPack: 1.0
    ChimeraX-Centroids: 1.2
    ChimeraX-ChemGroup: 2.0
    ChimeraX-Clashes: 2.1.1
    ChimeraX-ColorActions: 1.0
    ChimeraX-ColorGlobe: 1.0
    ChimeraX-ColorKey: 1.5
    ChimeraX-CommandLine: 1.1.5
    ChimeraX-ConnectStructure: 2.0
    ChimeraX-Contacts: 1.0
    ChimeraX-Core: 1.3.dev202110140902
    ChimeraX-CoreFormats: 1.1
    ChimeraX-coulombic: 1.3.1
    ChimeraX-Crosslinks: 1.0
    ChimeraX-Crystal: 1.0
    ChimeraX-CrystalContacts: 1.0
    ChimeraX-DataFormats: 1.2.2
    ChimeraX-Dicom: 1.0
    ChimeraX-DistMonitor: 1.1.5
    ChimeraX-Dssp: 2.0
    ChimeraX-EMDB-SFF: 1.0
    ChimeraX-ExperimentalCommands: 1.0
    ChimeraX-FileHistory: 1.0
    ChimeraX-FunctionKey: 1.0
    ChimeraX-Geometry: 1.1
    ChimeraX-gltf: 1.0
    ChimeraX-Graphics: 1.1
    ChimeraX-Hbonds: 2.1.1
    ChimeraX-Help: 1.2
    ChimeraX-HKCage: 1.3
    ChimeraX-IHM: 1.1
    ChimeraX-ImageFormats: 1.2
    ChimeraX-IMOD: 1.0
    ChimeraX-IO: 1.0.1
    ChimeraX-ItemsInspection: 1.0
    ChimeraX-Label: 1.1
    ChimeraX-ListInfo: 1.1.1
    ChimeraX-Log: 1.1.4
    ChimeraX-LookingGlass: 1.1
    ChimeraX-Maestro: 1.8.1
    ChimeraX-Map: 1.1
    ChimeraX-MapData: 2.0
    ChimeraX-MapEraser: 1.0
    ChimeraX-MapFilter: 2.0
    ChimeraX-MapFit: 2.0
    ChimeraX-MapSeries: 2.1
    ChimeraX-Markers: 1.0
    ChimeraX-Mask: 1.0
    ChimeraX-MatchMaker: 2.0.3
    ChimeraX-MDcrds: 2.6
    ChimeraX-MedicalToolbar: 1.0.1
    ChimeraX-Meeting: 1.0
    ChimeraX-MLP: 1.1
    ChimeraX-mmCIF: 2.4
    ChimeraX-MMTF: 2.1
    ChimeraX-Modeller: 1.2.2
    ChimeraX-ModelPanel: 1.2
    ChimeraX-ModelSeries: 1.0
    ChimeraX-Mol2: 2.0
    ChimeraX-Morph: 1.0
    ChimeraX-MouseModes: 1.1
    ChimeraX-Movie: 1.0
    ChimeraX-Neuron: 1.0
    ChimeraX-Nucleotides: 2.0.2
    ChimeraX-OpenCommand: 1.7
    ChimeraX-PDB: 2.6.4
    ChimeraX-PDBBio: 1.0
    ChimeraX-PDBLibrary: 1.0.2
    ChimeraX-PDBMatrices: 1.0
    ChimeraX-PickBlobs: 1.0
    ChimeraX-Positions: 1.0
    ChimeraX-PresetMgr: 1.0.1
    ChimeraX-PubChem: 2.1
    ChimeraX-ReadPbonds: 1.0
    ChimeraX-Registration: 1.1
    ChimeraX-RemoteControl: 1.0
    ChimeraX-ResidueFit: 1.0
    ChimeraX-RestServer: 1.1
    ChimeraX-RNALayout: 1.0
    ChimeraX-RotamerLibMgr: 2.0
    ChimeraX-RotamerLibsDunbrack: 2.0
    ChimeraX-RotamerLibsDynameomics: 2.0
    ChimeraX-RotamerLibsRichardson: 2.0
    ChimeraX-SaveCommand: 1.5
    ChimeraX-SchemeMgr: 1.0
    ChimeraX-SDF: 2.0
    ChimeraX-Segger: 1.0
    ChimeraX-Segment: 1.0
    ChimeraX-SelInspector: 1.0
    ChimeraX-SeqView: 2.4.5
    ChimeraX-Shape: 1.0.1
    ChimeraX-Shell: 1.0
    ChimeraX-Shortcuts: 1.1
    ChimeraX-ShowAttr: 1.0
    ChimeraX-ShowSequences: 1.0
    ChimeraX-SideView: 1.0
    ChimeraX-Smiles: 2.1
    ChimeraX-SmoothLines: 1.0
    ChimeraX-SpaceNavigator: 1.0
    ChimeraX-StdCommands: 1.6
    ChimeraX-STL: 1.0
    ChimeraX-Storm: 1.0
    ChimeraX-StructMeasure: 1.0
    ChimeraX-Struts: 1.0
    ChimeraX-Surface: 1.0
    ChimeraX-SwapAA: 2.0
    ChimeraX-SwapRes: 2.1
    ChimeraX-TapeMeasure: 1.0
    ChimeraX-Test: 1.0
    ChimeraX-Toolbar: 1.1
    ChimeraX-ToolshedUtils: 1.2
    ChimeraX-Tug: 1.0
    ChimeraX-UI: 1.13.6
    ChimeraX-uniprot: 2.2
    ChimeraX-UnitCell: 1.0
    ChimeraX-ViewDockX: 1.0.1
    ChimeraX-VIPERdb: 1.0
    ChimeraX-Vive: 1.1
    ChimeraX-VolumeMenu: 1.0
    ChimeraX-VTK: 1.0
    ChimeraX-WavefrontOBJ: 1.0
    ChimeraX-WebCam: 1.0
    ChimeraX-WebServices: 1.0
    ChimeraX-Zone: 1.0
    colorama: 0.4.4
    comtypes: 1.1.10
    cxservices: 1.1
    cycler: 0.10.0
    Cython: 0.29.24
    decorator: 5.1.0
    docutils: 0.17.1
    filelock: 3.0.12
    funcparserlib: 0.3.6
    grako: 3.16.5
    h5py: 3.4.0
    html2text: 2020.1.16
    idna: 3.3
    ihm: 0.21
    imagecodecs: 2021.4.28
    imagesize: 1.2.0
    ipykernel: 5.5.5
    ipython: 7.23.1
    ipython-genutils: 0.2.0
    jedi: 0.18.0
    Jinja2: 3.0.1
    jupyter-client: 6.1.12
    jupyter-core: 4.8.1
    kiwisolver: 1.3.2
    lxml: 4.6.3
    lz4: 3.1.3
    MarkupSafe: 2.0.1
    matplotlib: 3.4.3
    matplotlib-inline: 0.1.3
    msgpack: 1.0.2
    netCDF4: 1.5.7
    networkx: 2.6.3
    numexpr: 2.7.3
    numpy: 1.21.2
    openvr: 1.16.801
    packaging: 21.0
    ParmEd: 3.2.0
    parso: 0.8.2
    pickleshare: 0.7.5
    Pillow: 8.3.2
    pip: 21.2.4
    pkginfo: 1.7.1
    prompt-toolkit: 3.0.20
    psutil: 5.8.0
    pycollada: 0.7.1
    pydicom: 2.1.2
    Pygments: 2.10.0
    PyOpenGL: 3.1.5
    PyOpenGL-accelerate: 3.1.5
    pyparsing: 2.4.7
    PyQt5-commercial: 5.15.2
    PyQt5-sip: 12.8.1
    PyQtWebEngine-commercial: 5.15.2
    python-dateutil: 2.8.2
    pytz: 2021.3
    pywin32: 228
    pyzmq: 22.3.0
    qtconsole: 5.1.1
    QtPy: 1.11.2
    RandomWords: 0.3.0
    requests: 2.26.0
    scipy: 1.7.1
    Send2Trash: 1.8.0
    SEQCROW: 1.3
    setuptools: 57.5.0
    sfftk-rw: 0.7.1
    six: 1.16.0
    snowballstemmer: 2.1.0
    sortedcontainers: 2.4.0
    Sphinx: 4.2.0
    sphinx-autodoc-typehints: 1.12.0
    sphinxcontrib-applehelp: 1.0.2
    sphinxcontrib-blockdiag: 2.0.0
    sphinxcontrib-devhelp: 1.0.2
    sphinxcontrib-htmlhelp: 2.0.0
    sphinxcontrib-jsmath: 1.0.1
    sphinxcontrib-qthelp: 1.0.3
    sphinxcontrib-serializinghtml: 1.1.5
    suds-jurko: 0.6
    tables: 3.6.1
    tifffile: 2021.4.8
    tinyarray: 1.2.3
    tornado: 6.1
    traitlets: 5.1.0
    urllib3: 1.26.7
    wcwidth: 0.2.5
    webcolors: 1.11.1
    wheel: 0.37.0
    wheel-filename: 1.3.0
    WMI: 1.5.1

Change History (3)

comment:1 by pett, 4 years ago

Cc: Tom Goddard added
Component: Unassigned → General Controls
Owner: set to pett
Platform: → all
Project: → ChimeraX
Status: new → accepted
Summary: ChimeraX bug report submission → Crash getting cursor position

comment:2 by pett, 4 years ago

Resolution: → can't reproduce
Status: accepted → closed

Though this crash is possibly while using the SEQCROW "Manage Models" tool, I am reluctant to assign it to Tony because of how useless and confusing the error information in the ticket is.

comment:3 by Tom Goddard, 4 years ago

Summary: Crash getting cursor position → Crash "access violation", no traceback

Those Python faulthandler tracebacks are a mess on Windows. But I think we have determined that the ones that say "Windows fatal exception: code 0x8001010e" are non-fatal, probably associated with the Qt open file dialog (its the remote procedure call failed error), and apparently that signal is raised in various threads causing the traceback output to be interleaved.

The final "Windows fatal exception: access violation" is the true cause of the crash, and the Python traceback should appear after that line, but there is no traceback after that message maybe because the stack got corrupted. I don't think the preceding traceback in mousemodes.py _cursor_position is related since that is from the preceding signal "Windows fatal exception: code 0x8001010e" which was not fatal.

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