Opened 4 years ago

Closed 4 years ago

Last modified 4 years ago

#5332 closed defect (can't reproduce)

Crash saving session

Reported by: cesar.menor@… Owned by: Eric Pettersen
Priority: normal Milestone:
Component: Sessions Version:
Keywords: Cc: Tom Goddard, Greg Couch
Blocked By: Blocking:
Notify when closed: Platform: all
Project: ChimeraX

Description 

The following bug report has been submitted:
Platform:        Windows-10-10.0.19041
ChimeraX Version: 1.2.5 (2021-05-24 04:13:57 UTC)
Description
Last time you used ChimeraX it crashed.
ChimeraX crashed when saving a session
Windows fatal exception: access violation

Thread 0x000015ac (most recent call first):
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\open_command\dialog.py", line 135 in show_open_file_dialog
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\toolbar\providers.py", line 17 in _file_open
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\toolbar\providers.py", line 45 in run_provider
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\toolbar\__init__.py", line 37 in run_provider
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\core\toolshed\__init__.py", line 1285 in run_provider
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\core\toolshed\info.py", line 379 in run_provider
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\toolbar\tool.py", line 162 in callback
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\ui\gui.py", line 293 in event_loop
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\ChimeraX_main.py", line 866 in init
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\ChimeraX_main.py", line 1015 in 
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\runpy.py", line 87 in _run_code
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\runpy.py", line 194 in _run_module_as_main
Windows fatal exception: access violation

Thread 0x000015ac (most recent call first):
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\open_command\dialog.py", line 135 in show_open_file_dialog
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\toolbar\providers.py", line 17 in _file_open
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\toolbar\providers.py", line 45 in run_provider
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\toolbar\__init__.py", line 37 in run_provider
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\core\toolshed\__init__.py", line 1285 in run_provider
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\core\toolshed\info.py", line 379 in run_provider
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\toolbar\tool.py", line 162 in callback
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\ui\gui.py", line 293 in event_loop
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\ChimeraX_main.py", line 866 in init
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\ChimeraX_main.py", line 1015 in 
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\runpy.py", line 87 in _run_code
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\runpy.py", line 194 in _run_module_as_main
Windows fatal exception: access violation

Thread 0x000015ac (most recent call first):
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\open_command\dialog.py", line 135 in show_open_file_dialog
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\toolbar\providers.py", line 17 in _file_open
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\toolbar\providers.py", line 45 in run_provider
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\toolbar\__init__.py", line 37 in run_provider
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\core\toolshed\__init__.py", line 1285 in run_provider
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\core\toolshed\info.py", line 379 in run_provider
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\toolbar\tool.py", line 162 in callback
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\ui\gui.py", line 293 in event_loop
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\ChimeraX_main.py", line 866 in init
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\ChimeraX_main.py", line 1015 in 
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\runpy.py", line 87 in _run_code
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\runpy.py", line 194 in _run_module_as_main
Windows fatal exception: access violation

Current thread 0x000015ac (most recent call first):
  File "", line 219 in _call_with_frames_removed
  File "", line 1101 in create_module
  File "", line 556 in module_from_spec
  File "", line 657 in _load_unlocked
  File "", line 975 in _find_and_load_unlocked
  File "", line 991 in _find_and_load
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\Qt\QtMultimedia.py", line 4 in 
  File "", line 219 in _call_with_frames_removed
  File "", line 783 in exec_module
  File "", line 671 in _load_unlocked
  File "", line 975 in _find_and_load_unlocked
  File "", line 991 in _find_and_load
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\webcam\webcam.py", line 424 in 
  File "", line 219 in _call_with_frames_removed
  File "", line 783 in exec_module
  File "", line 671 in _load_unlocked
  File "", line 975 in _find_and_load_unlocked
  File "", line 991 in _find_and_load
  File "", line 219 in _call_with_frames_removed
  File "", line 1042 in _handle_fromlist
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\webcam\__init__.py", line 20 in register_command
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\core\toolshed\__init__.py", line 1269 in register_command
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\core\toolshed\info.py", line 312 in _register_cmd
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\core\toolshed\info.py", line 302 in cb
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\core\commands\cli.py", line 2105 in call
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\core\commands\cli.py", line 2174 in lazy_register
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\core\commands\cli.py", line 3419 in find_aliases
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\core\commands\cli.py", line 3429 in find_aliases
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\core\commands\cli.py", line 3435 in list_aliases
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\core\session.py", line 392 in take_snapshot
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\core\session.py", line 281 in process
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\core\session.py", line 260 in discovery
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\core\session.py", line 607 in save
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\core\session.py", line 877 in save
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\core_formats\__init__.py", line 79 in save
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\save_command\cmd.py", line 87 in provider_save
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\core\commands\cli.py", line 2852 in run
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\save_command\cmd.py", line 75 in cmd_save
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\core\commands\cli.py", line 2852 in run
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\core\commands\run.py", line 36 in run
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\save_command\dialog.py", line 51 in display
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\save_command\dialog.py", line 127 in show_save_file_dialog
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\save_command\dialog.py", line 116 in 
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\ui\gui.py", line 293 in event_loop
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\ChimeraX_main.py", line 866 in init
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\ChimeraX_main.py", line 1015 in 
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\runpy.py", line 87 in _run_code
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\runpy.py", line 194 in _run_module_as_main
Fatal Python error: Segmentation fault

Current thread 0x000015ac (most recent call first):
  File "", line 219 in _call_with_frames_removed
  File "", line 1101 in create_module
  File "", line 556 in module_from_spec
  File "", line 657 in _load_unlocked
  File "", line 975 in _find_and_load_unlocked
  File "", line 991 in _find_and_load
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\Qt\QtMultimedia.py", line 4 in 
  File "", line 219 in _call_with_frames_removed
  File "", line 783 in exec_module
  File "", line 671 in _load_unlocked
  File "", line 975 in _find_and_load_unlocked
  File "", line 991 in _find_and_load
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\webcam\webcam.py", line 424 in 
  File "", line 219 in _call_with_frames_removed
  File "", line 783 in exec_module
  File "", line 671 in _load_unlocked
  File "", line 975 in _find_and_load_unlocked
  File "", line 991 in _find_and_load
  File "", line 219 in _call_with_frames_removed
  File "", line 1042 in _handle_fromlist
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\webcam\__init__.py", line 20 in register_command
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\core\toolshed\__init__.py", line 1269 in register_command
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\core\toolshed\info.py", line 312 in _register_cmd
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\core\toolshed\info.py", line 302 in cb
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\core\commands\cli.py", line 2105 in call
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\core\commands\cli.py", line 2174 in lazy_register
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\core\commands\cli.py", line 3419 in find_aliases
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\core\commands\cli.py", line 3429 in find_aliases
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\core\commands\cli.py", line 3435 in list_aliases
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\core\session.py", line 392 in take_snapshot
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\core\session.py", line 281 in process
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\core\session.py", line 260 in discovery
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\core\session.py", line 607 in save
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\core\session.py", line 877 in save
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\core_formats\__init__.py", line 79 in save
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\save_command\cmd.py", line 87 in provider_save
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\core\commands\cli.py", line 2852 in run
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\save_command\cmd.py", line 75 in cmd_save
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\core\commands\cli.py", line 2852 in run
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\core\commands\run.py", line 36 in run
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\save_command\dialog.py", line 51 in display
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\save_command\dialog.py", line 127 in show_save_file_dialog
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\save_command\dialog.py", line 116 in 
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\ui\gui.py", line 293 in event_loop
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\ChimeraX_main.py", line 866 in init
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\ChimeraX_main.py", line 1015 in 
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\runpy.py", line 87 in _run_code
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\runpy.py", line 194 in _run_module_as_main
Windows fatal exception: access violation

Current thread 0x000015ac (most recent call first):
  File "", line 219 in _call_with_frames_removed
  File "", line 1101 in create_module
  File "", line 556 in module_from_spec
  File "", line 657 in _load_unlocked
  File "", line 975 in _find_and_load_unlocked
  File "", line 991 in _find_and_load
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\Qt\QtMultimedia.py", line 4 in 
  File "", line 219 in _call_with_frames_removed
  File "", line 783 in exec_module
  File "", line 671 in _load_unlocked
  File "", line 975 in _find_and_load_unlocked
  File "", line 991 in _find_and_load
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\webcam\webcam.py", line 424 in 
  File "", line 219 in _call_with_frames_removed
  File "", line 783 in exec_module
  File "", line 671 in _load_unlocked
  File "", line 975 in _find_and_load_unlocked
  File "", line 991 in _find_and_load
  File "", line 219 in _call_with_frames_removed
  File "", line 1042 in _handle_fromlist
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\webcam\__init__.py", line 20 in register_command
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\core\toolshed\__init__.py", line 1269 in register_command
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\core\toolshed\info.py", line 312 in _register_cmd
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\core\toolshed\info.py", line 302 in cb
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\core\commands\cli.py", line 2105 in call
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\core\commands\cli.py", line 2174 in lazy_register
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\core\commands\cli.py", line 3419 in find_aliases
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\core\commands\cli.py", line 3429 in find_aliases
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\core\commands\cli.py", line 3435 in list_aliases
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\core\session.py", line 392 in take_snapshot
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\core\session.py", line 281 in process
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\core\session.py", line 260 in discovery
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\core\session.py", line 607 in save
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\core\session.py", line 877 in save
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\core_formats\__init__.py", line 79 in save
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\save_command\cmd.py", line 87 in provider_save
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\core\commands\cli.py", line 2852 in run
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\save_command\cmd.py", line 75 in cmd_save
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\core\commands\cli.py", line 2852 in run
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\core\commands\run.py", line 36 in run
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\save_command\dialog.py", line 51 in display
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\save_command\dialog.py", line 127 in show_save_file_dialog
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\save_command\dialog.py", line 116 in 
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\chimerax\ui\gui.py", line 293 in event_loop
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\ChimeraX_main.py", line 866 in init
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\site-packages\ChimeraX_main.py", line 1015 in 
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\runpy.py", line 87 in _run_code
  File "C:\Program Files\ChimeraX 1.2.5\bin\lib\runpy.py", line 194 in _run_module_as_main


Log:
UCSF ChimeraX version: 1.2.5 (2021-05-24)  
© 2016-2021 Regents of the University of California. All rights reserved.  
How to cite UCSF ChimeraX  




OpenGL version: 3.3.0 NVIDIA 471.41
OpenGL renderer: NVIDIA GeForce GTX 1660/PCIe/SSE2
OpenGL vendor: NVIDIA Corporation
Manufacturer: HP
Model: OMEN by HP Desktop 873-0xxx
OS: Microsoft Windows 10 Home (Build 19042)
Memory: 34,207,297,536
MaxProcessMemory: 137,438,953,344
CPU: 6 Intel(R) Core(TM) i5-9400F CPU @ 2.90GHz
OSLanguage: es-ES
Locale: ('es_ES', 'cp1252')
PyQt5 5.15.2, Qt 5.15.2
Installed Packages:
    alabaster: 0.7.12
    appdirs: 1.4.4
    Babel: 2.9.1
    backcall: 0.2.0
    blockdiag: 2.0.1
    certifi: 2020.12.5
    cftime: 1.5.0
    chardet: 3.0.4
    ChimeraX-AddCharge: 1.0.1
    ChimeraX-AddH: 2.1.6
    ChimeraX-AlignmentAlgorithms: 2.0
    ChimeraX-AlignmentHdrs: 3.2
    ChimeraX-AlignmentMatrices: 2.0
    ChimeraX-Alignments: 2.1
    ChimeraX-AmberInfo: 1.0
    ChimeraX-Arrays: 1.0
    ChimeraX-Atomic: 1.13.2
    ChimeraX-AtomicLibrary: 3.1.3
    ChimeraX-AtomSearch: 2.0
    ChimeraX-AtomSearchLibrary: 1.0
    ChimeraX-AxesPlanes: 2.0
    ChimeraX-BasicActions: 1.1
    ChimeraX-BILD: 1.0
    ChimeraX-BlastProtein: 1.1
    ChimeraX-BondRot: 2.0
    ChimeraX-BugReporter: 1.0
    ChimeraX-BuildStructure: 2.5.2
    ChimeraX-Bumps: 1.0
    ChimeraX-BundleBuilder: 1.1
    ChimeraX-ButtonPanel: 1.0
    ChimeraX-CageBuilder: 1.0
    ChimeraX-CellPack: 1.0
    ChimeraX-Centroids: 1.1
    ChimeraX-ChemGroup: 2.0
    ChimeraX-Clashes: 2.1
    ChimeraX-ColorActions: 1.0
    ChimeraX-ColorGlobe: 1.0
    ChimeraX-ColorKey: 1.2.1
    ChimeraX-CommandLine: 1.1.4
    ChimeraX-ConnectStructure: 2.0
    ChimeraX-Contacts: 1.0
    ChimeraX-Core: 1.2.5
    ChimeraX-CoreFormats: 1.0
    ChimeraX-coulombic: 1.1.1
    ChimeraX-Crosslinks: 1.0
    ChimeraX-Crystal: 1.0
    ChimeraX-CrystalContacts: 1.0
    ChimeraX-DataFormats: 1.1
    ChimeraX-Dicom: 1.0
    ChimeraX-DistMonitor: 1.1.3
    ChimeraX-DistUI: 1.0
    ChimeraX-Dssp: 2.0
    ChimeraX-EMDB-SFF: 1.0
    ChimeraX-ExperimentalCommands: 1.0
    ChimeraX-FileHistory: 1.0
    ChimeraX-FunctionKey: 1.0
    ChimeraX-Geometry: 1.1
    ChimeraX-gltf: 1.0
    ChimeraX-Graphics: 1.0
    ChimeraX-Hbonds: 2.1
    ChimeraX-Help: 1.1
    ChimeraX-HKCage: 1.3
    ChimeraX-IHM: 1.0
    ChimeraX-ImageFormats: 1.1
    ChimeraX-IMOD: 1.0
    ChimeraX-IO: 1.0.1
    ChimeraX-Label: 1.0
    ChimeraX-ListInfo: 1.1.1
    ChimeraX-Log: 1.1.2
    ChimeraX-LookingGlass: 1.1
    ChimeraX-Maestro: 1.8.1
    ChimeraX-Map: 1.0.2
    ChimeraX-MapData: 2.0
    ChimeraX-MapEraser: 1.0
    ChimeraX-MapFilter: 2.0
    ChimeraX-MapFit: 2.0
    ChimeraX-MapSeries: 2.0
    ChimeraX-Markers: 1.0
    ChimeraX-Mask: 1.0
    ChimeraX-MatchMaker: 1.2.1
    ChimeraX-MDcrds: 2.2
    ChimeraX-MedicalToolbar: 1.0.1
    ChimeraX-Meeting: 1.0
    ChimeraX-MLP: 1.1
    ChimeraX-mmCIF: 2.3
    ChimeraX-MMTF: 2.1
    ChimeraX-Modeller: 1.0.1
    ChimeraX-ModelPanel: 1.0.1
    ChimeraX-ModelSeries: 1.0
    ChimeraX-Mol2: 2.0
    ChimeraX-Morph: 1.0
    ChimeraX-MouseModes: 1.1
    ChimeraX-Movie: 1.0
    ChimeraX-Neuron: 1.0
    ChimeraX-Nucleotides: 2.0.1
    ChimeraX-OpenCommand: 1.5
    ChimeraX-PDB: 2.4.1
    ChimeraX-PDBBio: 1.0
    ChimeraX-PDBLibrary: 1.0.1
    ChimeraX-PDBMatrices: 1.0
    ChimeraX-PickBlobs: 1.0
    ChimeraX-Positions: 1.0
    ChimeraX-PresetMgr: 1.0.1
    ChimeraX-PubChem: 2.0.1
    ChimeraX-ReadPbonds: 1.0
    ChimeraX-Registration: 1.1
    ChimeraX-RemoteControl: 1.0
    ChimeraX-ResidueFit: 1.0
    ChimeraX-RestServer: 1.1
    ChimeraX-RNALayout: 1.0
    ChimeraX-RotamerLibMgr: 2.0
    ChimeraX-RotamerLibsDunbrack: 2.0
    ChimeraX-RotamerLibsDynameomics: 2.0
    ChimeraX-RotamerLibsRichardson: 2.0
    ChimeraX-SaveCommand: 1.4
    ChimeraX-SchemeMgr: 1.0
    ChimeraX-SDF: 2.0
    ChimeraX-Segger: 1.0
    ChimeraX-Segment: 1.0
    ChimeraX-SeqView: 2.3
    ChimeraX-Shape: 1.0.1
    ChimeraX-Shell: 1.0
    ChimeraX-Shortcuts: 1.0
    ChimeraX-ShowAttr: 1.0
    ChimeraX-ShowSequences: 1.0
    ChimeraX-SideView: 1.0
    ChimeraX-Smiles: 2.0.1
    ChimeraX-SmoothLines: 1.0
    ChimeraX-SpaceNavigator: 1.0
    ChimeraX-StdCommands: 1.3.1
    ChimeraX-STL: 1.0
    ChimeraX-Storm: 1.0
    ChimeraX-Struts: 1.0
    ChimeraX-Surface: 1.0
    ChimeraX-SwapAA: 2.0
    ChimeraX-SwapRes: 2.1
    ChimeraX-TapeMeasure: 1.0
    ChimeraX-Test: 1.0
    ChimeraX-Toolbar: 1.0.1
    ChimeraX-ToolshedUtils: 1.2
    ChimeraX-Tug: 1.0
    ChimeraX-UI: 1.7.6
    ChimeraX-uniprot: 2.1
    ChimeraX-UnitCell: 1.0
    ChimeraX-ViewDockX: 1.0
    ChimeraX-Vive: 1.1
    ChimeraX-VolumeMenu: 1.0
    ChimeraX-VTK: 1.0
    ChimeraX-WavefrontOBJ: 1.0
    ChimeraX-WebCam: 1.0
    ChimeraX-WebServices: 1.0
    ChimeraX-Zone: 1.0
    colorama: 0.4.3
    comtypes: 1.1.7
    cxservices: 1.0
    cycler: 0.10.0
    Cython: 0.29.21
    decorator: 5.0.9
    distlib: 0.3.1
    docutils: 0.16
    filelock: 3.0.12
    funcparserlib: 0.3.6
    grako: 3.16.5
    h5py: 2.10.0
    html2text: 2020.1.16
    idna: 2.10
    ihm: 0.17
    imagecodecs: 2020.5.30
    imagesize: 1.2.0
    ipykernel: 5.3.4
    ipython: 7.18.1
    ipython-genutils: 0.2.0
    jedi: 0.17.2
    Jinja2: 2.11.2
    jupyter-client: 6.1.7
    jupyter-core: 4.7.1
    kiwisolver: 1.3.1
    line-profiler: 2.1.2
    lxml: 4.6.2
    lz4: 3.1.0
    MarkupSafe: 2.0.1
    matplotlib: 3.3.2
    msgpack: 1.0.0
    netCDF4: 1.5.4
    networkx: 2.5
    numexpr: 2.7.3
    numpy: 1.19.2
    numpydoc: 1.1.0
    openvr: 1.14.1501
    packaging: 20.9
    ParmEd: 3.2.0
    parso: 0.7.1
    pickleshare: 0.7.5
    Pillow: 7.2.0
    pip: 21.0.1
    pkginfo: 1.5.0.1
    prompt-toolkit: 3.0.18
    psutil: 5.7.2
    pycollada: 0.7.1
    pydicom: 2.0.0
    Pygments: 2.7.1
    PyOpenGL: 3.1.5
    PyOpenGL-accelerate: 3.1.5
    pyparsing: 2.4.7
    PyQt5-commercial: 5.15.2
    PyQt5-sip: 12.8.1
    PyQtWebEngine-commercial: 5.15.2
    python-dateutil: 2.8.1
    pytz: 2021.1
    pywin32: 228
    pyzmq: 22.0.3
    qtconsole: 4.7.7
    QtPy: 1.9.0
    RandomWords: 0.3.0
    requests: 2.24.0
    scipy: 1.5.2
    setuptools: 50.3.2
    sfftk-rw: 0.6.7.dev1
    six: 1.15.0
    snowballstemmer: 2.1.0
    sortedcontainers: 2.2.2
    Sphinx: 3.2.1
    sphinxcontrib-applehelp: 1.0.2
    sphinxcontrib-blockdiag: 2.0.0
    sphinxcontrib-devhelp: 1.0.2
    sphinxcontrib-htmlhelp: 2.0.0
    sphinxcontrib-jsmath: 1.0.1
    sphinxcontrib-qthelp: 1.0.3
    sphinxcontrib-serializinghtml: 1.1.5
    suds-jurko: 0.6
    tables: 3.6.1
    tifffile: 2020.9.3
    tinyarray: 1.2.3
    tornado: 6.1
    traitlets: 5.0.5
    urllib3: 1.25.11
    wcwidth: 0.2.5
    webcolors: 1.11.1
    wheel: 0.36.0
    wheel-filename: 1.3.0
    WMI: 1.5.1

Change History (3)

comment:1 by Eric Pettersen, 4 years ago

Cc: Tom Goddard Greg Couch added
Component: Unassigned → Sessions
Owner: set to Eric Pettersen
Platform: → all
Project: → ChimeraX
Status: new → accepted
Summary: ChimeraX bug report submission → Crash saving session

Hi Cesar,

Unfortunately the information automatically included in the bug report is not helpful for tracking down this problem and in fact seem to be all red herrings. My recommendation is to use the daily build, which provides some additional information in bug reports that should be helpful, and which may not suffer from whatever problem caused the crash.

--Eric

Eric Pettersen
UCSF Computer Graphics Lab

comment:2 by Eric Pettersen, 4 years ago

Resolution: → can't reproduce
Status: accepted → closed

The information you provided _was_ helpful -- it was the automatic info I was referring to as unhelpful, BTW.

--Eric

comment:3 by Tom Goddard, 4 years ago

It appears that the session save causes every ChimeraX command to be registered and registering the obscure webcam command tried to import QtMultmedia (a massive video processing library) and that crashed. I made a separate ticket #5347 requesting that saving a session not register every command since this will make session save less reliable.

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