Opened 9 years ago

Closed 8 years ago

#530 closed defect (nonchimerax)

ChimeraX failed to load libEGL

Reported by: v.arinkin@… Owned by:
Priority: normal Milestone:
Component: Graphics Version:
Keywords: Cc: conrad@…
Blocked By: Blocking:
Notify when closed: Platform: Windows 7
Project: ChimeraX

Description 

Dear Developers,

first of all thank you for such great software!

I get error that ChimeraX failed to load libEGL and program shutdowns (
on Win7 system). However, at home (also Win7) I can start and work with
ChimeraX. So far i have tested daily build from 07.01.2017 and
24-27.01.2017. libEGL libraries should be provided by operational system
or ChimeraX brings them? Am I missing some third-party software on one
of my Win7 PC?

Best Regards,
Vladimir Arinkin


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Forschungszentrum Juelich GmbH
52425 Juelich
Sitz der Gesellschaft: Juelich
Eingetragen im Handelsregister des Amtsgerichts Dueren Nr. HR B 3498
Vorsitzender des Aufsichtsrats: MinDir Dr. Karl Eugen Huthmacher
Geschaeftsfuehrung: Prof. Dr.-Ing. Wolfgang Marquardt (Vorsitzender),
Karsten Beneke (stellv. Vorsitzender), Prof. Dr.-Ing. Harald Bolt,
Prof. Dr. Sebastian M. Schmidt
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Change History (2)

comment:1 by pett, 9 years ago

Cc: conrad@… added
Component: Unassigned → Graphics
Platform: → Windows 7
Project: → ChimeraX

comment:2 by Greg Couch, 8 years ago

Resolution: → nonchimerax
Status: new → closed

My apologies, I see that no one was assigned to your ticket and it was ignored.

The answer is that libEGL should be part of ChimeraX, specifically in CHIMERAX/bin/Lib/site-packages/PyQt5/Qt/bin/libEGL.dll. Not sure why it would work on one Windows 7 system and not another. ChimeraX does depend on the Microsoft Visual C++ 2015 runtime libraries being already installed on your system. We are unaware of any other libraries that are missing be default. It probably would help if you installed the latest graphics/display driver for your computer. Also, please try a recent daily build since ChimeraX is building a newer version of PyQt5 and Qt.

Best wishes,

Greg

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