Opened 4 years ago

Closed 4 years ago

Last modified 4 years ago

#5116 closed defect (fixed)

quick question...

Reported by: mrogals@… Owned by:
Priority: normal Milestone:
Component: Infrastructure Version:
Keywords: Cc:
Blocked By: Blocking:
Notify when closed: Platform: all
Project: ChimeraX

Description

Hi!
I'm probably sending this to the wrong set of people, but I hope you can
help! I am teaching a small biochemistry course this fall and was planning
to have students use ChimeraX. I downloaded a copy for myself maybe a week
ago (I'm upgrading from chimera!). It worked fine for me. Several students
have tried to download it and failed. I have tried to visit the site, but I
can't get it to work either. Is there a problem with the whole website? Are
we the only ones having problems?
Thanks,
Monique

Change History (2)

comment:1 by Zach Pearson, 4 years ago

Component: UnassignedInfrastructure
Platform: all
Project: ChimeraX
Resolution: fixed
Status: newclosed

Hi Monique,

A power outage took our infrastructure out yesterday. We're sorry for the inconvenience this caused your students, but our website should be available now. Let us know if you are still having any problems with it.

-- Zach

in reply to:  2 ; comment:2 by mrogals@…, 4 years ago

Thank you!

On Fri, Aug 27, 2021 at 3:24 PM ChimeraX <ChimeraX-bugs-admin@cgl.ucsf.edu>
wrote:

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