Opened 5 years ago
Last modified 5 years ago
#4023 accepted enhancement
Better error handling on web service failure
Reported by: | Owned by: | pett | |
---|---|---|---|
Priority: | normal | Milestone: | |
Component: | Web Services | Version: | |
Keywords: | Cc: | ||
Blocked By: | Blocking: | ||
Notify when closed: | Platform: | all | |
Project: | ChimeraX |
Description
The following bug report has been submitted: Platform: Linux-4.15.0-126-generic-x86_64-with-debian-stretch-sid ChimeraX Version: 1.0 (2020-06-04 23:15:07 UTC) Description (Describe the actions that caused this problem to occur here) Log: UCSF ChimeraX version: 1.0 (2020-06-04) © 2016-2020 Regents of the University of California. All rights reserved. How to cite UCSF ChimeraX > open /home/ly/maps_hfn180/hfn180ice_11k_refined_model.pdb Chain information for hfn180ice_11k_refined_model.pdb #1 --- Chain | Description A B C D E F G H I J K L M N O P Q R S T U V W X | No description available > open /home/ly/maps_hfn180/hfn180N_11k_refined_model.pdb Chain information for hfn180N_11k_refined_model.pdb #2 --- Chain | Description A B C D E F G H I J K L M N O P Q R S T U V W X | No description available > open /home/ly/maps_hfn180/hfn180normal_11k_refined_model.pdb Chain information for hfn180normal_11k_refined_model.pdb #3 --- Chain | Description A B C D E F G H I J K L M N O P Q R S T U V W X | No description available > open /home/ly/maps_hfn180/hfn180normal_27_refined.pdb Chain information for hfn180normal_27_refined.pdb #4 --- Chain | Description A B C D E F G H I J K L M N O P Q R S T U V W X | No description available > hide cartoons > show atoms > style stick Changed 132864 atom styles > style ball Changed 132864 atom styles > mlp Map values for surface "hfn180ice_11k_refined_model.pdb_U SES surface": minimum -27.19, mean -4.301, maximum 21.62 Map values for surface "hfn180ice_11k_refined_model.pdb_A SES surface": minimum -27.88, mean -4.264, maximum 21.78 Map values for surface "hfn180ice_11k_refined_model.pdb_B SES surface": minimum -27.9, mean -4.311, maximum 21.32 Map values for surface "hfn180ice_11k_refined_model.pdb_C SES surface": minimum -25.93, mean -4.293, maximum 21.55 Map values for surface "hfn180ice_11k_refined_model.pdb_D SES surface": minimum -26.35, mean -4.285, maximum 21.29 Map values for surface "hfn180ice_11k_refined_model.pdb_E SES surface": minimum -25.22, mean -4.299, maximum 21.49 Map values for surface "hfn180ice_11k_refined_model.pdb_F SES surface": minimum -26.28, mean -4.281, maximum 21.32 Map values for surface "hfn180ice_11k_refined_model.pdb_G SES surface": minimum -27.99, mean -4.321, maximum 21.93 Map values for surface "hfn180ice_11k_refined_model.pdb_H SES surface": minimum -28.26, mean -4.308, maximum 21.95 Map values for surface "hfn180ice_11k_refined_model.pdb_I SES surface": minimum -28.16, mean -4.279, maximum 21.96 Map values for surface "hfn180ice_11k_refined_model.pdb_J SES surface": minimum -28.13, mean -4.282, maximum 21.96 Map values for surface "hfn180ice_11k_refined_model.pdb_K SES surface": minimum -28.05, mean -4.363, maximum 21.65 Map values for surface "hfn180ice_11k_refined_model.pdb_L SES surface": minimum -25.86, mean -4.281, maximum 21.56 Map values for surface "hfn180ice_11k_refined_model.pdb_M SES surface": minimum -26.31, mean -4.283, maximum 21.33 Map values for surface "hfn180ice_11k_refined_model.pdb_N SES surface": minimum -27.83, mean -4.311, maximum 21.84 Map values for surface "hfn180ice_11k_refined_model.pdb_O SES surface": minimum -28.26, mean -4.317, maximum 21.95 Map values for surface "hfn180ice_11k_refined_model.pdb_P SES surface": minimum -27.89, mean -4.259, maximum 21.7 Map values for surface "hfn180ice_11k_refined_model.pdb_Q SES surface": minimum -25.96, mean -4.292, maximum 21.54 Map values for surface "hfn180ice_11k_refined_model.pdb_R SES surface": minimum -26.35, mean -4.295, maximum 21.3 Map values for surface "hfn180ice_11k_refined_model.pdb_S SES surface": minimum -26.17, mean -4.289, maximum 21.33 Map values for surface "hfn180ice_11k_refined_model.pdb_T SES surface": minimum -25.86, mean -4.275, maximum 21.57 Map values for surface "hfn180ice_11k_refined_model.pdb_V SES surface": minimum -26.36, mean -4.279, maximum 21.3 Map values for surface "hfn180ice_11k_refined_model.pdb_W SES surface": minimum -27.9, mean -4.265, maximum 21.71 Map values for surface "hfn180ice_11k_refined_model.pdb_X SES surface": minimum -25.92, mean -4.284, maximum 21.55 Map values for surface "hfn180N_11k_refined_model.pdb_U SES surface": minimum -27.67, mean -4.414, maximum 22.01 Map values for surface "hfn180N_11k_refined_model.pdb_A SES surface": minimum -27.39, mean -4.41, maximum 21.93 Map values for surface "hfn180N_11k_refined_model.pdb_B SES surface": minimum -24.94, mean -4.293, maximum 21.36 Map values for surface "hfn180N_11k_refined_model.pdb_C SES surface": minimum -25.35, mean -4.282, maximum 21.97 Map values for surface "hfn180N_11k_refined_model.pdb_D SES surface": minimum -27.02, mean -4.308, maximum 22.35 Map values for surface "hfn180N_11k_refined_model.pdb_E SES surface": minimum -25.72, mean -4.274, maximum 21.82 Map values for surface "hfn180N_11k_refined_model.pdb_F SES surface": minimum -26.83, mean -4.41, maximum 22 Map values for surface "hfn180N_11k_refined_model.pdb_G SES surface": minimum -24.59, mean -4.325, maximum 21.39 Map values for surface "hfn180N_11k_refined_model.pdb_H SES surface": minimum -25.11, mean -4.386, maximum 21.34 Map values for surface "hfn180N_11k_refined_model.pdb_I SES surface": minimum -24.65, mean -4.328, maximum 21.4 Map values for surface "hfn180N_11k_refined_model.pdb_J SES surface": minimum -24.63, mean -4.322, maximum 21.4 Map values for surface "hfn180N_11k_refined_model.pdb_K SES surface": minimum -27.37, mean -4.39, maximum 22.05 Map values for surface "hfn180N_11k_refined_model.pdb_L SES surface": minimum -25.7, mean -4.28, maximum 21.91 Map values for surface "hfn180N_11k_refined_model.pdb_M SES surface": minimum -26.86, mean -4.418, maximum 21.99 Map values for surface "hfn180N_11k_refined_model.pdb_N SES surface": minimum -27.43, mean -4.421, maximum 22.14 Map values for surface "hfn180N_11k_refined_model.pdb_O SES surface": minimum -25.11, mean -4.382, maximum 21.34 Map values for surface "hfn180N_11k_refined_model.pdb_P SES surface": minimum -27.43, mean -4.401, maximum 21.9 Map values for surface "hfn180N_11k_refined_model.pdb_Q SES surface": minimum -25.28, mean -4.302, maximum 21.95 Map values for surface "hfn180N_11k_refined_model.pdb_R SES surface": minimum -27.01, mean -4.297, maximum 22.36 Map values for surface "hfn180N_11k_refined_model.pdb_S SES surface": minimum -26.71, mean -4.402, maximum 22.06 Map values for surface "hfn180N_11k_refined_model.pdb_T SES surface": minimum -25.64, mean -4.263, maximum 21.91 Map values for surface "hfn180N_11k_refined_model.pdb_V SES surface": minimum -27.01, mean -4.296, maximum 22.35 Map values for surface "hfn180N_11k_refined_model.pdb_W SES surface": minimum -27.43, mean -4.375, maximum 21.93 Map values for surface "hfn180N_11k_refined_model.pdb_X SES surface": minimum -25.44, mean -4.279, maximum 22.02 Map values for surface "hfn180normal_11k_refined_model.pdb_U SES surface": minimum -26.21, mean -4.379, maximum 21.47 Map values for surface "hfn180normal_11k_refined_model.pdb_A SES surface": minimum -25.33, mean -4.249, maximum 21.46 Map values for surface "hfn180normal_11k_refined_model.pdb_B SES surface": minimum -28.51, mean -4.281, maximum 21.7 Map values for surface "hfn180normal_11k_refined_model.pdb_C SES surface": minimum -26.5, mean -4.333, maximum 21.49 Map values for surface "hfn180normal_11k_refined_model.pdb_D SES surface": minimum -27.33, mean -4.355, maximum 21.18 Map values for surface "hfn180normal_11k_refined_model.pdb_E SES surface": minimum -25.95, mean -4.317, maximum 21.44 Map values for surface "hfn180normal_11k_refined_model.pdb_F SES surface": minimum -27.07, mean -4.338, maximum 21.21 Map values for surface "hfn180normal_11k_refined_model.pdb_G SES surface": minimum -25.85, mean -4.317, maximum 21.5 Map values for surface "hfn180normal_11k_refined_model.pdb_H SES surface": minimum -25.47, mean -4.259, maximum 21.54 Map values for surface "hfn180normal_11k_refined_model.pdb_I SES surface": minimum -25.94, mean -4.312, maximum 21.46 Map values for surface "hfn180normal_11k_refined_model.pdb_J SES surface": minimum -25.94, mean -4.313, maximum 21.47 Map values for surface "hfn180normal_11k_refined_model.pdb_K SES surface": minimum -26.17, mean -4.314, maximum 21.18 Map values for surface "hfn180normal_11k_refined_model.pdb_L SES surface": minimum -27.01, mean -4.357, maximum 21.26 Map values for surface "hfn180normal_11k_refined_model.pdb_M SES surface": minimum -27.11, mean -4.356, maximum 21 Map values for surface "hfn180normal_11k_refined_model.pdb_N SES surface": minimum -25.98, mean -4.214, maximum 21.54 Map values for surface "hfn180normal_11k_refined_model.pdb_O SES surface": minimum -25.47, mean -4.251, maximum 21.56 Map values for surface "hfn180normal_11k_refined_model.pdb_P SES surface": minimum -25.43, mean -4.242, maximum 21.46 Map values for surface "hfn180normal_11k_refined_model.pdb_Q SES surface": minimum -26.58, mean -4.356, maximum 21.35 Map values for surface "hfn180normal_11k_refined_model.pdb_R SES surface": minimum -27.34, mean -4.376, maximum 21.18 Map values for surface "hfn180normal_11k_refined_model.pdb_S SES surface": minimum -26.9, mean -4.345, maximum 21.22 Map values for surface "hfn180normal_11k_refined_model.pdb_T SES surface": minimum -27.14, mean -4.363, maximum 21.23 Map values for surface "hfn180normal_11k_refined_model.pdb_V SES surface": minimum -27.35, mean -4.354, maximum 21.17 Map values for surface "hfn180normal_11k_refined_model.pdb_W SES surface": minimum -25.39, mean -4.245, maximum 21.45 Map values for surface "hfn180normal_11k_refined_model.pdb_X SES surface": minimum -27.07, mean -4.344, maximum 21.32 Map values for surface "hfn180normal_27_refined.pdb_U SES surface": minimum -27.09, mean -4.382, maximum 22.18 Map values for surface "hfn180normal_27_refined.pdb_A SES surface": minimum -27.05, mean -4.403, maximum 22.12 Map values for surface "hfn180normal_27_refined.pdb_B SES surface": minimum -26.11, mean -4.327, maximum 22.56 Map values for surface "hfn180normal_27_refined.pdb_C SES surface": minimum -25.28, mean -4.356, maximum 21.97 Map values for surface "hfn180normal_27_refined.pdb_D SES surface": minimum -25.14, mean -4.381, maximum 22.19 Map values for surface "hfn180normal_27_refined.pdb_E SES surface": minimum -24.41, mean -4.362, maximum 22.53 Map values for surface "hfn180normal_27_refined.pdb_F SES surface": minimum -24.3, mean -4.378, maximum 22.32 Map values for surface "hfn180normal_27_refined.pdb_G SES surface": minimum -27.3, mean -4.402, maximum 22.02 Map values for surface "hfn180normal_27_refined.pdb_H SES surface": minimum -26.81, mean -4.428, maximum 21.95 Map values for surface "hfn180normal_27_refined.pdb_I SES surface": minimum -27.29, mean -4.403, maximum 21.99 Map values for surface "hfn180normal_27_refined.pdb_J SES surface": minimum -27.29, mean -4.408, maximum 21.98 Map values for surface "hfn180normal_27_refined.pdb_K SES surface": minimum -27.03, mean -4.389, maximum 22.2 Map values for surface "hfn180normal_27_refined.pdb_L SES surface": minimum -24.52, mean -4.381, maximum 22.02 Map values for surface "hfn180normal_27_refined.pdb_M SES surface": minimum -24.31, mean -4.388, maximum 22.32 Map values for surface "hfn180normal_27_refined.pdb_N SES surface": minimum -27.35, mean -4.43, maximum 22.26 Map values for surface "hfn180normal_27_refined.pdb_O SES surface": minimum -26.82, mean -4.425, maximum 21.95 Map values for surface "hfn180normal_27_refined.pdb_P SES surface": minimum -27.04, mean -4.416, maximum 22.13 Map values for surface "hfn180normal_27_refined.pdb_Q SES surface": minimum -25.2, mean -4.372, maximum 22.01 Map values for surface "hfn180normal_27_refined.pdb_R SES surface": minimum -25.14, mean -4.381, maximum 22.19 Map values for surface "hfn180normal_27_refined.pdb_S SES surface": minimum -24.26, mean -4.385, maximum 22.41 Map values for surface "hfn180normal_27_refined.pdb_T SES surface": minimum -24.35, mean -4.369, maximum 22.34 Map values for surface "hfn180normal_27_refined.pdb_V SES surface": minimum -25.16, mean -4.38, maximum 22.19 Map values for surface "hfn180normal_27_refined.pdb_W SES surface": minimum -27.03, mean -4.411, maximum 22.14 Map values for surface "hfn180normal_27_refined.pdb_X SES surface": minimum -25.32, mean -4.367, maximum 21.92 Alignment identifier is 1 > hide surfaces > ui tool show Distances > ui tool show Clashes > ui tool show "Blast Protein" > blastprotein #1/A database pdb cutoff 1e-3 matrix BLOSUM62 maxSeqs 100 name > bp1 > blastprotein #1/A database pdb cutoff 1e-3 matrix BLOSUM62 maxSeqs 100 name > bp1 > blastprotein #1/A database pdb cutoff 1e-3 matrix BLOSUM62 maxSeqs 100 name > bp1 > blastprotein #1/A database pdb cutoff 1e-3 matrix BLOSUM62 maxSeqs 100 name > bp1 Web Service: BlastProtein2 is a Python wrapper that calls blastp to search nr or pdb for sequences similar to the given protein sequence Opal service URL: http://webservices.rbvi.ucsf.edu/opal2/services/BlastProtein2Service Opal job id: appBlastProtein2Service1607180434869-177239169 Opal status URL prefix: http://webservices.rbvi.ucsf.edu/appBlastProtein2Service1607180434869-177239169 stdout.txt = standard output stderr.txt = standard error BlastProtein finished. Traceback (most recent call last): File "/usr/lib/ucsf-chimerax/lib/python3.7/site- packages/chimerax/core/tasks.py", line 196, in _run_thread self.run(*args, **kw) File "/usr/lib/ucsf-chimerax/lib/python3.7/site- packages/chimerax/core/tasks.py", line 283, in run self.launch(*args, **kw) File "/usr/lib/ucsf-chimerax/lib/python3.7/site- packages/chimerax/webservices/opal_job.py", line 121, in launch self._suds = Client(self.service_url + "?wsdl") File "/usr/lib/ucsf-chimerax/lib/python3.7/site-packages/suds/client.py", line 115, in __init__ self.wsdl = reader.open(url) File "/usr/lib/ucsf-chimerax/lib/python3.7/site-packages/suds/reader.py", line 150, in open d = self.fn(url, self.options) File "/usr/lib/ucsf-chimerax/lib/python3.7/site-packages/suds/wsdl.py", line 136, in __init__ d = reader.open(url) File "/usr/lib/ucsf-chimerax/lib/python3.7/site-packages/suds/reader.py", line 74, in open d = self.download(url) File "/usr/lib/ucsf-chimerax/lib/python3.7/site-packages/suds/reader.py", line 94, in download content = fp.read() File "/usr/lib/ucsf-chimerax/lib/python3.7/http/client.py", line 464, in read return self._readall_chunked() File "/usr/lib/ucsf-chimerax/lib/python3.7/http/client.py", line 574, in _readall_chunked value.append(self._safe_read(chunk_left)) File "/usr/lib/ucsf-chimerax/lib/python3.7/http/client.py", line 620, in _safe_read chunk = self.fp.read(min(amt, MAXAMOUNT)) File "/usr/lib/ucsf-chimerax/lib/python3.7/socket.py", line 589, in readinto return self._sock.recv_into(b) socket.timeout: timed out Exception in thread 2: socket.timeout: timed out File "/usr/lib/ucsf-chimerax/lib/python3.7/socket.py", line 589, in readinto return self._sock.recv_into(b) See log for complete Python traceback. Traceback (most recent call last): File "/usr/lib/ucsf-chimerax/lib/python3.7/site- packages/chimerax/core/tasks.py", line 196, in _run_thread self.run(*args, **kw) File "/usr/lib/ucsf-chimerax/lib/python3.7/site- packages/chimerax/core/tasks.py", line 283, in run self.launch(*args, **kw) File "/usr/lib/ucsf-chimerax/lib/python3.7/site- packages/chimerax/webservices/opal_job.py", line 121, in launch self._suds = Client(self.service_url + "?wsdl") File "/usr/lib/ucsf-chimerax/lib/python3.7/site-packages/suds/client.py", line 115, in __init__ self.wsdl = reader.open(url) File "/usr/lib/ucsf-chimerax/lib/python3.7/site-packages/suds/reader.py", line 150, in open d = self.fn(url, self.options) File "/usr/lib/ucsf-chimerax/lib/python3.7/site-packages/suds/wsdl.py", line 136, in __init__ d = reader.open(url) File "/usr/lib/ucsf-chimerax/lib/python3.7/site-packages/suds/reader.py", line 74, in open d = self.download(url) File "/usr/lib/ucsf-chimerax/lib/python3.7/site-packages/suds/reader.py", line 94, in download content = fp.read() File "/usr/lib/ucsf-chimerax/lib/python3.7/http/client.py", line 464, in read return self._readall_chunked() File "/usr/lib/ucsf-chimerax/lib/python3.7/http/client.py", line 574, in _readall_chunked value.append(self._safe_read(chunk_left)) File "/usr/lib/ucsf-chimerax/lib/python3.7/http/client.py", line 620, in _safe_read chunk = self.fp.read(min(amt, MAXAMOUNT)) File "/usr/lib/ucsf-chimerax/lib/python3.7/socket.py", line 589, in readinto return self._sock.recv_into(b) socket.timeout: timed out Exception in thread 1: socket.timeout: timed out File "/usr/lib/ucsf-chimerax/lib/python3.7/socket.py", line 589, in readinto return self._sock.recv_into(b) See log for complete Python traceback. Traceback (most recent call last): File "/usr/lib/ucsf-chimerax/lib/python3.7/site- packages/chimerax/core/tasks.py", line 196, in _run_thread self.run(*args, **kw) File "/usr/lib/ucsf-chimerax/lib/python3.7/site- packages/chimerax/core/tasks.py", line 283, in run self.launch(*args, **kw) File "/usr/lib/ucsf-chimerax/lib/python3.7/site- packages/chimerax/webservices/opal_job.py", line 121, in launch self._suds = Client(self.service_url + "?wsdl") File "/usr/lib/ucsf-chimerax/lib/python3.7/site-packages/suds/client.py", line 115, in __init__ self.wsdl = reader.open(url) File "/usr/lib/ucsf-chimerax/lib/python3.7/site-packages/suds/reader.py", line 150, in open d = self.fn(url, self.options) File "/usr/lib/ucsf-chimerax/lib/python3.7/site-packages/suds/wsdl.py", line 136, in __init__ d = reader.open(url) File "/usr/lib/ucsf-chimerax/lib/python3.7/site-packages/suds/reader.py", line 74, in open d = self.download(url) File "/usr/lib/ucsf-chimerax/lib/python3.7/site-packages/suds/reader.py", line 94, in download content = fp.read() File "/usr/lib/ucsf-chimerax/lib/python3.7/http/client.py", line 464, in read return self._readall_chunked() File "/usr/lib/ucsf-chimerax/lib/python3.7/http/client.py", line 574, in _readall_chunked value.append(self._safe_read(chunk_left)) File "/usr/lib/ucsf-chimerax/lib/python3.7/http/client.py", line 620, in _safe_read chunk = self.fp.read(min(amt, MAXAMOUNT)) File "/usr/lib/ucsf-chimerax/lib/python3.7/socket.py", line 589, in readinto return self._sock.recv_into(b) socket.timeout: timed out Exception in thread 3: socket.timeout: timed out File "/usr/lib/ucsf-chimerax/lib/python3.7/socket.py", line 589, in readinto return self._sock.recv_into(b) See log for complete Python traceback. BlastProtein finished. Traceback (most recent call last): File "/usr/lib/ucsf-chimerax/lib/python3.7/site-packages/chimerax/ui/gui.py", line 604, in customEvent func(*args, **kw) File "/usr/lib/ucsf-chimerax/lib/python3.7/site- packages/chimerax/blastprotein/job.py", line 82, in on_finish out = self.get_file("stdout.txt") File "/usr/lib/ucsf-chimerax/lib/python3.7/site- packages/chimerax/webservices/opal_job.py", line 258, in get_file url = self._status_url + '/' + filename TypeError: unsupported operand type(s) for +: 'NoneType' and 'str' TypeError: unsupported operand type(s) for +: 'NoneType' and 'str' File "/usr/lib/ucsf-chimerax/lib/python3.7/site- packages/chimerax/webservices/opal_job.py", line 258, in get_file url = self._status_url + '/' + filename See log for complete Python traceback. BlastProtein finished. Traceback (most recent call last): File "/usr/lib/ucsf-chimerax/lib/python3.7/site-packages/chimerax/ui/gui.py", line 604, in customEvent func(*args, **kw) File "/usr/lib/ucsf-chimerax/lib/python3.7/site- packages/chimerax/blastprotein/job.py", line 82, in on_finish out = self.get_file("stdout.txt") File "/usr/lib/ucsf-chimerax/lib/python3.7/site- packages/chimerax/webservices/opal_job.py", line 258, in get_file url = self._status_url + '/' + filename TypeError: unsupported operand type(s) for +: 'NoneType' and 'str' TypeError: unsupported operand type(s) for +: 'NoneType' and 'str' File "/usr/lib/ucsf-chimerax/lib/python3.7/site- packages/chimerax/webservices/opal_job.py", line 258, in get_file url = self._status_url + '/' + filename See log for complete Python traceback. BlastProtein finished. Traceback (most recent call last): File "/usr/lib/ucsf-chimerax/lib/python3.7/site-packages/chimerax/ui/gui.py", line 604, in customEvent func(*args, **kw) File "/usr/lib/ucsf-chimerax/lib/python3.7/site- packages/chimerax/blastprotein/job.py", line 82, in on_finish out = self.get_file("stdout.txt") File "/usr/lib/ucsf-chimerax/lib/python3.7/site- packages/chimerax/webservices/opal_job.py", line 258, in get_file url = self._status_url + '/' + filename TypeError: unsupported operand type(s) for +: 'NoneType' and 'str' TypeError: unsupported operand type(s) for +: 'NoneType' and 'str' File "/usr/lib/ucsf-chimerax/lib/python3.7/site- packages/chimerax/webservices/opal_job.py", line 258, in get_file url = self._status_url + '/' + filename See log for complete Python traceback. OpenGL version: 4.5 (Core Profile) Mesa 18.0.5 OpenGL renderer: Mesa DRI Intel(R) Haswell Desktop OpenGL vendor: Intel Open Source Technology Center Manufacturer: Dell Inc. Model: OptiPlex 9020 OS: Ubuntu 16.04 xenial Architecture: 64bit ELF CPU: 8 Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz Cache Size: 8192 KB Memory: total used free shared buff/cache available Mem: 15G 5.1G 3.1G 1.3G 7.4G 8.8G Swap: 3.7G 78M 3.6G Graphics: 00:02.0 VGA compatible controller [0300]: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor Integrated Graphics Controller [8086:0412] (rev 06) DeviceName: Onboard IGD Subsystem: Dell Xeon E3-1200 v3/4th Gen Core Processor Integrated Graphics Controller [1028:05a4] PyQt version: 5.12.3 Compiled Qt version: 5.12.4 Runtime Qt version: 5.12.8
Change History (2)
comment:1 by , 5 years ago
Component: | Unassigned → Sequence |
---|---|
Owner: | set to |
Platform: | → all |
Project: | → ChimeraX |
Status: | new → assigned |
Summary: | ChimeraX bug report submission → BLAST Protein: socket.timeout: timed out |
comment:2 by , 5 years ago
Component: | Sequence → Web Services |
---|---|
Status: | assigned → accepted |
Summary: | BLAST Protein: socket.timeout: timed out → Better error handling on web service failure |
Type: | defect → enhancement |
It's tricky because the failure is happening in a thread, but will try to do something.
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Maybe the blast web service was down 2 days ago. The code should give a sensible error message in that case like "Can't reach BLAST web server https://xxx".