Opened 5 years ago

Closed 5 years ago

Last modified 5 years ago

#3485 closed defect (not a bug)

Problem with installation

Reported by: svalimehr@… Owned by: Eric Pettersen
Priority: normal Milestone:
Component: Tool Shed Version:
Keywords: Cc: Tristan Croll, Greg Couch
Blocked By: Blocking:
Notify when closed: Platform: all
Project: ChimeraX

Description

Dear Sir/Madam,

I installed chimerax and I wanted to add ISOLDE. I followed the
instructions but after downloading the ISOLDE I receive this message. Could
you please help me to solve this problem?

Many thanks,
Sepideh
[image: image.png]
-- 

*Sepideh Valimehr*

*Graduate Researcher *I* Rouiller Lab*

Department of Biochemistry and Molecular Biology

Bio21 Molecular Science & Biotechnology Institute

The University of Melbourne

*T:* +61 3 83440285 | *E:* sepideh.valimehr@student.unimelb.edu.au
<ashish.sethi@unimelb.edu.au>
*I acknowledge the Traditional Owners of the land on which I work, and pay
my respects to the Elders, past and present.*

Added by email2trac

Attachments (1)

image.png (445.3 KB ) - added by svalimehr@… 5 years ago.
Added by email2trac

Download all attachments as: .zip

Change History (5)

by svalimehr@…, 5 years ago

Attachment: image.png added

Added by email2trac

comment:1 by Eric Pettersen, 5 years ago

Cc: Tristan Croll added
Component: UnassignedTool Shed
Owner: set to Eric Pettersen
Platform: all
Project: ChimeraX
Status: newaccepted

comment:2 by Eric Pettersen, 5 years ago

Cc: Greg Couch added
Resolution: not a bug
Status: acceptedclosed

Hi Sepideh,

That message simply means that the updated ISOLDE bundle can't be installed into ChimeraX while that ChimeraX is running. When you quit and start ChimeraX again, the ISOLDE bundle will be installed.

--Eric

Eric Pettersen
UCSF Computer Graphics Lab

in reply to:  4 comment:3 by svalimehr@…, 5 years ago

Hi Eric,

Thank you. I thought that it may cause a problem.

Many thanks,
Sepideh

On Wed, Jul 8, 2020 at 2:02 AM ChimeraX <ChimeraX-bugs-admin@cgl.ucsf.edu>
wrote:


comment:4 by Greg Couch, 5 years ago

Added ticket #3490 to improve the dialog with a "Restart Now" button.

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