Opened 5 years ago

Last modified 5 years ago

#3429 assigned defect

Registration bundle initialization failed at startup

Reported by: Tom Goddard Owned by: Greg Couch
Priority: moderate Milestone:
Component: Infrastructure Version:
Keywords: Cc: Greg Couch
Blocked By: Blocking:
Notify when closed: Platform: all
Project: ChimeraX

Description (last modified by Tom Goddard)

Mike Schmid reports by email that at startup he got

“Bundle ‘ChimeraX-Registration’ custom initialization failed"

I asked him to hit Report a Bug next time. Not sure if ChimeraX even started.

Begin forwarded message:
From: "Dr. Michael F. Schmid" <mfschmid@…>
Subject: two unrelated things
Date: June 22, 2020 at 12:39:43 PM PDT
To: Tom Goddard

Hi-
I downloaded the build for the ChimeraX that will adjust the headset clipping, and I got a “Bundle ‘ChimeraX-Registration’ custom initialization failed error. Is this peculiar to daily builds, or am I just a bad citizen and not registering?
...
Mike

Change History (6)

comment:1 by Tom Goddard, 5 years ago

Description: modified (diff)

comment:2 by Tom Goddard, 5 years ago

He was using a current daily build (in order to use a VR clipping enhancement I added).

comment:3 by Tom Goddard, 5 years ago

This may have happened this morning when UCSF had a network outage. Of course ChimeraX should not spew errors when it can't reach UCSF.

comment:4 by Conrad Huang, 5 years ago

Need more details. The custom initialization code seems to only check local files and should not require networking. Does "ChimeraX --debug" provide any more information?

in reply to:  5 ; comment:5 by goddard@…, 5 years ago

Mike said he would use Report a Bug if it happens again.  I have no information about what happened beyond his email.

comment:6 by Elaine Meng, 5 years ago

Owner: changed from Conrad Huang to Greg Couch
Note: See TracTickets for help on using tickets.