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Opened 5 years ago
Last modified 5 years ago
#3369 assigned enhancement
Make bug reporter to check if bug already fixed
| Reported by: | Tom Goddard | Owned by: | Tom Goddard |
|---|---|---|---|
| Priority: | moderate | Milestone: | |
| Component: | Infrastructure | Version: | |
| Keywords: | Cc: | pett, Greg Couch | |
| Blocked By: | Blocking: | ||
| Notify when closed: | Platform: | all | |
| Project: | ChimeraX |
Description (last modified by )
Users often report the same fixed bug many times. It would save the users and us developers a lot of time if the user knew the bug was fixed and didn't report it.
If the bug report log contains a Python traceback we could have a button on the bug report dialog "Check if this has been fixed". It sends the traceback via https to an RBVI web service that matches the traceback to all closed tickets and returns HTML saying it appears fixed with a link to the ticket and date of the fix and suggests the user try a newer ChimeraX, or it reports it did not find this bug has been fixed. It could search the open bugs and give links to other reports.
This tool would be very useful for us to triage bugs -- it could run on all incoming bug reports so we see if it is a duplicate, something we can only do by hand now which is time consuming.
The difficulty of this is the match of the Python traceback has to be approximate since line numbers and install locations will vary.
