Opened 5 years ago

Closed 5 years ago

Last modified 5 years ago

#3277 closed defect (fixed)

Import error running Linux installer

Reported by: huatiger3@… Owned by: pett
Priority: normal Milestone:
Component: Platform Version:
Keywords: Cc: Greg Couch
Blocked By: Blocking:
Notify when closed: Platform: all
Project: ChimeraX

Description

The following bug report has been submitted:
Platform:        Linux-5.4.0-31-generic-x86_64-with-debian-bullseye-sid
ChimeraX Version: 1.0rc202005210540 (2020-05-21 05:40:33 UTC)
Description
dpkg: error processing package ucsf-chimerax (--install):
 installed ucsf-chimerax package post-installation script subprocess returned error exit status.
Chimerax appears to work. (Please see attached)

Log:
UCSF ChimeraX version: 1.0rc202005210540 (2020-05-21)  
© 2016-2020 Regents of the University of California. All rights reserved.  
How to cite UCSF ChimeraX  




OpenGL version: 3.3.0 NVIDIA 390.132
OpenGL renderer: GeForce GTX 670M/PCIe/SSE2
OpenGL vendor: NVIDIA Corporation
Manufacturer: ASUSTeK COMPUTER INC.
Model: G75VW
OS: Ubuntu 20.04 focal
Architecture: 64bit ELF
CPU: 8 Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz
Cache Size: 6144 KB
Memory:
	              total        used        free      shared  buff/cache   available
	Mem:           15Gi       2.5Gi       9.5Gi       112Mi       3.6Gi        12Gi
	Swap:         2.0Gi          0B       2.0Gi

Graphics:
	01:00.0 VGA compatible controller [0300]: NVIDIA Corporation GF114M [GeForce GTX 670M] [10de:1213] (rev a1)	
	Subsystem: ASUSTeK Computer Inc. GF114M [GeForce GTX 670M] [1043:2119]	
	Kernel driver in use: nvidia
PyQt version: 5.12.3
Compiled Qt version: 5.12.4
Runtime Qt version: 5.12.8
File attachment: 20200521_Chimerax_ubuntu_20_04_install_log

20200521_Chimerax_ubuntu_20_04_install_log

Attachments (1)

20200521_Chimerax_ubuntu_20_04_install_log (6.6 KB ) - added by huatiger3@… 5 years ago.
Added by email2trac

Download all attachments as: .zip

Change History (4)

by huatiger3@…, 5 years ago

Added by email2trac

comment:1 by pett, 5 years ago

Cc: Greg Couch added
Component: UnassignedPlatform
Owner: set to pett
Platform: all
Project: ChimeraX
Status: newaccepted
Summary: ChimeraX bug report submissionImport error running Linux installer

comment:2 by pett, 5 years ago

Resolution: fixed
Status: acceptedclosed

Hi John,

Thanks for reporting this problem. It is fixed now and the fix will be in the next release candidate. I think you can use the one your already installed without any problems though.

--Eric

Eric Pettersen
UCSF Computer Graphics Lab

comment:3 by Greg Couch, 5 years ago

What failed was the desktop integration. So double-clicking on a PDB file won't work. And, if your desktop environment has a menu, ChimeraX won't be in it. ChimeraX will still work just fine.

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