Graphics window banks to gray

[viktoriia.huryn@…]

The following bug report has been submitted:
Platform:        Windows-10-10.0.18362
ChimeraX Version: 1.0rc202005180441 (2020-05-18 04:41:25 UTC)
Description
background and my electron dencity in .mrc file till I interact with it (by cliciking on the feild, rotating etc). During the interaction structure is visible, but if stop, after several secs in disappers again and I see gray background. Same for structures from PDB.

Log:
UCSF ChimeraX version: 1.0rc202005180441 (2020-05-18)  
© 2016-2020 Regents of the University of California. All rights reserved.  
How to cite UCSF ChimeraX  

> open C:/cryo-EM/288_full_10c_5t_7c_3Dclass/run_it025_class001.mrc C:/cryo-
> EM/288_full_10c_5t_7c_3Dclass/run_it025_class002.mrc C:/cryo-
> EM/288_full_10c_5t_7c_3Dclass/run_it025_class003.mrc C:/cryo-
> EM/288_full_10c_5t_7c_3Dclass/run_it025_class004.mrc C:/cryo-
> EM/288_full_10c_5t_7c_3Dclass/run_it025_class005.mrc C:/cryo-
> EM/288_full_10c_5t_7c_3Dclass/run_it025_class006.mrc C:/cryo-
> EM/288_full_10c_5t_7c_3Dclass/run_it025_class007.mrc C:/cryo-
> EM/288_full_10c_5t_7c_3Dclass/run_it025_class008.mrc C:/cryo-
> EM/288_full_10c_5t_7c_3Dclass/run_it025_class009.mrc C:/cryo-
> EM/288_full_10c_5t_7c_3Dclass/run_it025_class010.mrc

Opened run_it025_class001.mrc, grid size 288,288,288, pixel 1.16, shown at
level 0.0413, step 2, values float32  
Opened run_it025_class002.mrc, grid size 288,288,288, pixel 1.16, shown at
level 0.04, step 2, values float32  
Opened run_it025_class003.mrc, grid size 288,288,288, pixel 1.16, shown at
level 0.0297, step 2, values float32  
Opened run_it025_class004.mrc, grid size 288,288,288, pixel 1.16, shown at
level 0.0299, step 2, values float32  
Opened run_it025_class005.mrc, grid size 288,288,288, pixel 1.16, shown at
level 0.0229, step 2, values float32  
Opened run_it025_class006.mrc, grid size 288,288,288, pixel 1.16, shown at
level 0.0334, step 2, values float32  
Opened run_it025_class007.mrc, grid size 288,288,288, pixel 1.16, shown at
level 0.0281, step 2, values float32  
Opened run_it025_class008.mrc, grid size 288,288,288, pixel 1.16, shown at
level 0.0374, step 2, values float32  
Opened run_it025_class009.mrc, grid size 288,288,288, pixel 1.16, shown at
level 0.0356, step 2, values float32  
Opened run_it025_class010.mrc, grid size 288,288,288, pixel 1.16, shown at
level 0.036, step 2, values float32  

> hide #!1 models

> hide #!3 models

> hide #!4 models

> hide #!2 models

> hide #!5 models

> hide #!6 models

> hide #!7 models

> hide #!8 models

> hide #!9 models

> hide #!10 models

> show #!1 models

> show #!2 models

> select

20 models selected  

> close #4

> show #!3 models

> show #!5 models

> show #!6 models

> show #!7 models

> show #!8 models

> show #!9 models

> show #!10 models

> close #10

> close

> close #

Expected a models specifier or a keyword  

> close #

Expected a models specifier or a keyword  

> open C:\cryo-EM\288_full_10c_5t_7c_3Dclass\run_it025_class010.mrc format mrc

Opened run_it025_class010.mrc, grid size 288,288,288, pixel 1.16, shown at
level 0.036, step 2, values float32  

> open 4V7C

Summary of feedback from opening 4V7C fetched from pdb  
---  
warnings | Atom OP1 has no neighbors to form bonds with according to residue
template for U /BB:1  
Atom OP2 has no neighbors to form bonds with according to residue template for
U /BB:1  
Atom O has no neighbors to form bonds with according to residue template for
VAL /BP:60  
notes | Fetching compressed mmCIF 4v7c from
http://files.rcsb.org/download/4v7c.cif  
Fetching CCD ZN from http://ligand-expo.rcsb.org/reports/Z/ZN/ZN.cif  
Fetching CCD KBE from http://ligand-expo.rcsb.org/reports/K/KBE/KBE.cif  
Fetching CCD DPP from http://ligand-expo.rcsb.org/reports/D/DPP/DPP.cif  
Fetching CCD UAL from http://ligand-expo.rcsb.org/reports/U/UAL/UAL.cif  
Fetching CCD 5OH from http://ligand-expo.rcsb.org/reports/5/5OH/5OH.cif  
  
4v7c title:  
Structure of the Ribosome with Elongation Factor G Trapped in the Pre-
Translocation State (pre-translocation 70S*tRNA structure) [more info...]  
  
Chain information for 4v7c #2  
---  
Chain | Description  
AA | 16S ribosomal RNA  
AB | 30S ribosomal protein S2  
AC | 30S ribosomal protein S3  
AD | 30S ribosomal protein S4  
AE | 30S ribosomal protein S5  
AF | 30S ribosomal protein S6  
AG | 30S ribosomal protein S7  
AH | 30S ribosomal protein S8  
AI | 30S ribosomal protein S9  
AJ | 30S ribosomal protein S10  
AK | 30S ribosomal protein S11  
AL | 30S ribosomal protein S12  
AM | 30S ribosomal protein S13  
AN | 30S ribosomal protein S14  
AO | 30S ribosomal protein S15  
AP | 30S ribosomal protein S16  
AQ | 30S ribosomal protein S17  
AR | 30S ribosomal protein S18  
AS | 30S ribosomal protein S19  
AT | 30S ribosomal protein S20  
AU | 30S ribosomal protein S21  
AV AW | tRNA  
AX | mRNA  
AY | viomycin  
B1 | 50S ribosomal protein L29  
B2 | 50S ribosomal protein L30  
B3 | 50S ribosomal protein L32  
B4 | 50S ribosomal protein L33  
B5 | 50S ribosomal protein L34  
B6 | 50S ribosomal protein L35  
B7 | 50S ribosomal protein L36  
BA | 23S ribosomal RNA  
BB | 5S ribosomal RNA  
BC | 50S ribosomal protein L1  
BD | 50S ribosomal protein L2  
BE | 50S ribosomal protein L3  
BF | 50S ribosomal protein L4  
BG | 50S ribosomal protein L5  
BH | 50S ribosomal protein L6  
BI | 50S ribosomal protein L9  
BJ | 50S ribosomal protein L10  
BK | 50S ribosomal protein L11  
BL | 50S ribosomal protein L13  
BM | 50S ribosomal protein L14  
BN | 50S ribosomal protein L15  
BO | 50S ribosomal protein L16  
BP | 50S ribosomal protein L17  
BQ | 50S ribosomal protein L18  
BR | 50S ribosomal protein L19  
BS | 50S ribosomal protein L20  
BT | 50S ribosomal protein L21  
BU | 50S ribosomal protein L22  
BV | 50S ribosomal protein L23  
BW | 50S ribosomal protein L24  
BX | 50S ribosomal protein L25  
BY | 50S ribosomal protein L27  
BZ | 50S ribosomal protein L28  
  
Non-standard residues in 4v7c #2  
---  
5OH —
(2S)-amino[(4R,6S)-2-amino-6-hydroxy-3,4,5,6-tetrahydropyrimidin-4-yl]ethanoic
acid  
KBE — beta-lysine ((3S)-3,6-diaminohexanoic acid)  
UAL — (2Z)-2-amino-3-(carbamoylamino)prop-2-enoic acid  
ZN — zinc ion  
  

> hide #!1 models

> show #!1 models




OpenGL version: 3.3.0 NVIDIA 445.87
OpenGL renderer: GeForce GTX 1050/PCIe/SSE2
OpenGL vendor: NVIDIA Corporation
Manufacturer: ASUSTeK COMPUTER INC.
Model: VivoBook_ASUSLaptop X570DD_M570DD
OS: Microsoft Windows 10 Home (Build 18362)
Memory: 6,387,343,360
MaxProcessMemory: 137,438,953,344
CPU: 8 AMD Ryzen 5 3500U with Radeon Vega Mobile Gfx  "
PyQt version: 5.12.3
Compiled Qt version: 5.12.4
Runtime Qt version: 5.12.8
File attachment: chimera.png

chimera.png​

[viktoriia.huryn@…]

Added by email2trac

[Tom Goddard]

That is very mysterious. But since no one else has reported it I suspect the problem is your graphics driver. You are using Nvidia driver 445.87 from April 15, 2020. That is the most recent available driver. The only suggestion I have is to install an older Nvidia driver.

I assume you have the normal ChimeraX black graphics background. But the window becomes gray, not black. ChimeraX is not drawing that gray background. It is very strange that the image would change if you are not using ChimeraX. Maybe Windows memory of what is drawn gets cleared due to low memory and then ChimeraX is not being asked to redraw the image.

[Tom Goddard]

Same as #3652.

I think the gray graphics has something to do with ChimeraX being fullscreen. Does it happen when ChimeraX is not fullscreen?