Opened 6 years ago

Closed 3 years ago

#3156 closed defect (can't reproduce)

Error initializing context: clGetPlatformIDs

Reported by: gokhan_tolun@… Owned by: Tristan Croll
Priority: normal Milestone:
Component: Third Party Version:
Keywords: Cc:
Blocked By: Blocking:
Notify when closed: Platform: all
Project: ChimeraX

Description 

The following bug report has been submitted:
Platform:        Linux-4.15.0-76-generic-x86_64-with-debian-buster-sid
ChimeraX Version: 0.93 (2020-04-03)
Description
Happens when I try to start an ISOLDE simulation.

Log:
Startup Messages  
---  
warning | QXcbConnection: XCB error: 1 (BadRequest), sequence: 169, resource
id: 456, major code: 130 (Unknown), minor code: 47  
note | available bundle cache has not been initialized yet  
  
UCSF ChimeraX version: 0.93 (2020-04-03)  
© 2016-2020 Regents of the University of California. All rights reserved.  
How to cite UCSF ChimeraX  
Downloading bundle ChimeraX_ISOLDE-1.0b5-cp37-cp37m-linux_x86_64.whl  
Successfully installed ChimeraX-Clipper-0.12.1 ChimeraX-ISOLDE-1.0b5  
Installed ChimeraX-Clipper (0.12.1)  
Installed ChimeraX-ISOLDE (1.0b5)  

> toolshed show ISOLDE

> set selectionWidth 4

Forcefield cache not found or out of date. Regenerating from ffXML files. This
is normal if running ISOLDE for the first time, or after upgrading OpenMM.  
Done loading forcefield  

> open2 /home/gokhan/Documents/structure/RNAP-HelD/6WVK_HelD.pdb
> /home/gokhan/Documents/structure/RNAP-HelD/sharpened_map.ccp4

Traceback (most recent call last):  
File "/usr/lib/ucsf-chimerax/lib/python3.7/site-
packages/chimerax/open_command/dialog.py", line 146, in _qt_safe  
if data_format is None else " format " +
StringArg.unparse(data_format.nicknames[0])))  
File "/usr/lib/ucsf-chimerax/lib/python3.7/site-
packages/chimerax/core/commands/run.py", line 31, in run  
results = command.run(text, log=log)  
File "/usr/lib/ucsf-chimerax/lib/python3.7/site-
packages/chimerax/core/commands/cli.py", line 2848, in run  
result = ci.function(session, **kw_args)  
File "/usr/lib/ucsf-chimerax/lib/python3.7/site-
packages/chimerax/open_command/cmd.py", line 86, in cmd_open  
Command(session, registry=registry).run(provider_cmd_text, log=log)  
File "/usr/lib/ucsf-chimerax/lib/python3.7/site-
packages/chimerax/core/commands/cli.py", line 2848, in run  
result = ci.function(session, **kw_args)  
File "/usr/lib/ucsf-chimerax/lib/python3.7/site-
packages/chimerax/open_command/cmd.py", line 149, in provider_open  
models, status = collated_open(session, False, [data], data_format,
opener_info.open,  
UnboundLocalError: local variable 'data_format' referenced before assignment  
  
UnboundLocalError: local variable 'data_format' referenced before assignment  
  
File "/usr/lib/ucsf-chimerax/lib/python3.7/site-
packages/chimerax/open_command/cmd.py", line 149, in provider_open  
models, status = collated_open(session, False, [data], data_format,
opener_info.open,  
  
See log for complete Python traceback.  
  

> open2 /home/gokhan/Documents/structure/RNAP-HelD/6WVK_HelD.pdb

Summary of feedback from opening <_io.textiowrapper
name="/home/gokhan/Documents/structure/RNAP-HelD/6WVK_HelD.pdb" mode="rt"
encoding="utf-8">  
---  
warnings | Duplicate atom serial number found: 5900  
Duplicate atom serial number found: 5901  
Duplicate atom serial number found: 23498  
Duplicate atom serial number found: 23499  
  
Chain information for 6WVK_HelD.pdb #1  
---  
Chain | Description  
A B | No description available  
C | No description available  
D | No description available  
E | No description available  
F | No description available  
H | No description available  
  
Chain information for 6WVK_HelD.pdb  
---  
Chain | Description  
1.2/A 1.2/B | No description available  
1.2/C | No description available  
1.2/D | No description available  
1.2/E | No description available  
1.2/F | No description available  
1.2/H | No description available  
  
Cached rota8000-val data not found. Regenerating from text file. This is
normal if running ISOLDE for the first time  
Cached rota8000-leu data not found. Regenerating from text file. This is
normal if running ISOLDE for the first time  
Cached rota8000-ile data not found. Regenerating from text file. This is
normal if running ISOLDE for the first time  
Cached rota8000-pro data not found. Regenerating from text file. This is
normal if running ISOLDE for the first time  
Cached rota8000-phe data not found. Regenerating from text file. This is
normal if running ISOLDE for the first time  
Cached rota8000-tyr data not found. Regenerating from text file. This is
normal if running ISOLDE for the first time  
Cached rota8000-trp data not found. Regenerating from text file. This is
normal if running ISOLDE for the first time  
Cached rota8000-ser data not found. Regenerating from text file. This is
normal if running ISOLDE for the first time  
Cached rota8000-thr data not found. Regenerating from text file. This is
normal if running ISOLDE for the first time  
Cached rota8000-cys data not found. Regenerating from text file. This is
normal if running ISOLDE for the first time  
Cached rota8000-met data not found. Regenerating from text file. This is
normal if running ISOLDE for the first time  
Cached rota8000-lys data not found. Regenerating from text file. This is
normal if running ISOLDE for the first time  
Cached rota8000-his data not found. Regenerating from text file. This is
normal if running ISOLDE for the first time  
Cached rota8000-arg data not found. Regenerating from text file. This is
normal if running ISOLDE for the first time  
Cached rota8000-asp data not found. Regenerating from text file. This is
normal if running ISOLDE for the first time  
Cached rota8000-asn data not found. Regenerating from text file. This is
normal if running ISOLDE for the first time  
Cached rota8000-gln data not found. Regenerating from text file. This is
normal if running ISOLDE for the first time  
Cached rota8000-glu data not found. Regenerating from text file. This is
normal if running ISOLDE for the first time  
Cached rama8000-cispro data not found. Regenerating from text file. This is
normal if running ISOLDE for the first time  
Cached rama8000-transpro data not found. Regenerating from text file. This is
normal if running ISOLDE for the first time  
Cached rama8000-gly-sym data not found. Regenerating from text file. This is
normal if running ISOLDE for the first time  
Cached rama8000-prepro-noGP data not found. Regenerating from text file. This
is normal if running ISOLDE for the first time  
Cached rama8000-ileval-nopreP data not found. Regenerating from text file.
This is normal if running ISOLDE for the first time  
Cached rama8000-general-noGPIVpreP data not found. Regenerating from text
file. This is normal if running ISOLDE for the first time  

> open2 /home/gokhan/Documents/structure/RNAP-HelD/sharpened_map.ccp4

Opened sharpened_map.ccp4, grid size 169,194,164, pixel 0.84,0.84,0.84, shown
at level 3.3, step 1, values float32  

Missing "hbond" keyword's argument  

> addh

Summary of feedback from adding hydrogens to 6WVK_HelD.pdb #1.2  
---  
warnings | Not adding hydrogens to /A LYS 6 CB because it is missing heavy-
atom bond partners  
Not adding hydrogens to /A LYS 8 CB because it is missing heavy-atom bond
partners  
Not adding hydrogens to /A ASP 16 CB because it is missing heavy-atom bond
partners  
Not adding hydrogens to /A ASP 17 CB because it is missing heavy-atom bond
partners  
Not adding hydrogens to /A GLU 29 CB because it is missing heavy-atom bond
partners  
134 messages similar to the above omitted  
notes | No usable SEQRES records for 6WVK_HelD.pdb (#1.2) chain A; guessing
termini instead  
No usable SEQRES records for 6WVK_HelD.pdb (#1.2) chain B; guessing termini
instead  
No usable SEQRES records for 6WVK_HelD.pdb (#1.2) chain C; guessing termini
instead  
No usable SEQRES records for 6WVK_HelD.pdb (#1.2) chain D; guessing termini
instead  
No usable SEQRES records for 6WVK_HelD.pdb (#1.2) chain E; guessing termini
instead  
2 messages similar to the above omitted  
Chain-initial residues that are actual N termini: /A GLU 5, /B GLU 5, /C THR
2, /D VAL 4, /E MET 1, /F MET 1, /H GLN 4  
Chain-initial residues that are not actual N termini: /C ARG 312, /C GLU 502,
/C VAL 872  
Chain-final residues that are actual C termini: /E LEU 69  
Chain-final residues that are not actual C termini: /A THR 228, /B THR 228, /C
GLU 1149, /C ASP 296, /C GLY 490, /C PRO 848, /D SER 1187, /F PHE 61, /H ALA
773  
2582 hydrogen bonds  
Adding 'H' to /C ARG 312  
Adding 'H' to /C GLU 502  
Adding 'H' to /C VAL 872  
/A THR 228 is not terminus, removing H atom from 'C'  
/B THR 228 is not terminus, removing H atom from 'C'  
/C GLU 1149 is not terminus, removing H atom from 'C'  
/C ASP 296 is not terminus, removing H atom from 'C'  
/C GLY 490 is not terminus, removing H atom from 'C'  
4 messages similar to the above omitted  
28056 hydrogens added  
  

> select H

28056 atoms, 1 model selected  
Map is too large for fast cubic interpolation on the GPU! Switching to slower,
more memory-efficient implementation.  
Traceback (most recent call last):  
File "/home/gokhan/.local/share/ChimeraX/0.93/site-
packages/chimerax/isolde/isolde.py", line 2679, in _start_sim_or_toggle_pause  
self.start_sim()  
File "/home/gokhan/.local/share/ChimeraX/0.93/site-
packages/chimerax/isolde/isolde.py", line 2709, in start_sim  
sm.start_sim()  
File "/home/gokhan/.local/share/ChimeraX/0.93/site-
packages/chimerax/isolde/openmm/openmm_interface.py", line 667, in start_sim  
sh.start_sim()  
File "/home/gokhan/.local/share/ChimeraX/0.93/site-
packages/chimerax/isolde/openmm/openmm_interface.py", line 1570, in start_sim  
self._prepare_sim()  
File "/home/gokhan/.local/share/ChimeraX/0.93/site-
packages/chimerax/isolde/openmm/openmm_interface.py", line 1531, in
_prepare_sim  
integrator, platform, properties)  
File "/usr/lib/ucsf-chimerax/lib/python3.7/site-
packages/simtk/openmm/app/simulation.py", line 105, in __init__  
self.context = mm.Context(self.system, self.integrator, platform,
platformProperties)  
File "/usr/lib/ucsf-chimerax/lib/python3.7/site-
packages/simtk/openmm/openmm.py", line 11125, in __init__  
this = _openmm.new_Context(*args)  
Exception: Error initializing context: clGetPlatformIDs (-1001)  
  
Exception: Error initializing context: clGetPlatformIDs (-1001)  
  
File "/usr/lib/ucsf-chimerax/lib/python3.7/site-
packages/simtk/openmm/openmm.py", line 11125, in __init__  
this = _openmm.new_Context(*args)  
  
See log for complete Python traceback.  
  

> close #1.1

> close session

Deleting atomic symmetry model...  

> open2 /home/gokhan/Documents/structure/RNAP-HelD/6WVK_HelD.pdb

Summary of feedback from opening <_io.textiowrapper
name="/home/gokhan/Documents/structure/RNAP-HelD/6WVK_HelD.pdb" mode="rt"
encoding="utf-8">  
---  
warnings | Duplicate atom serial number found: 5900  
Duplicate atom serial number found: 5901  
Duplicate atom serial number found: 23498  
Duplicate atom serial number found: 23499  
  
Chain information for 6WVK_HelD.pdb #1  
---  
Chain | Description  
A B | No description available  
C | No description available  
D | No description available  
E | No description available  
F | No description available  
H | No description available  
  

> open2 /home/gokhan/Documents/structure/RNAP-HelD/postprocess_masked.mrc

Opened postprocess_masked.mrc, grid size 288,288,288, pixel 0.84, shown at
level 0.0104, step 2, values float32  

> toolshed show ISOLDE

> set selectionWidth 4

Chain information for 6WVK_HelD.pdb  
---  
Chain | Description  
1.2/A 1.2/B | No description available  
1.2/C | No description available  
1.2/D | No description available  
1.2/E | No description available  
1.2/F | No description available  
1.2/H | No description available  
  
Done loading forcefield  

> addh

Summary of feedback from adding hydrogens to 6WVK_HelD.pdb #1.2  
---  
warnings | Not adding hydrogens to /A LYS 6 CB because it is missing heavy-
atom bond partners  
Not adding hydrogens to /A LYS 8 CB because it is missing heavy-atom bond
partners  
Not adding hydrogens to /A ASP 16 CB because it is missing heavy-atom bond
partners  
Not adding hydrogens to /A ASP 17 CB because it is missing heavy-atom bond
partners  
Not adding hydrogens to /A GLU 29 CB because it is missing heavy-atom bond
partners  
134 messages similar to the above omitted  
notes | No usable SEQRES records for 6WVK_HelD.pdb (#1.2) chain A; guessing
termini instead  
No usable SEQRES records for 6WVK_HelD.pdb (#1.2) chain B; guessing termini
instead  
No usable SEQRES records for 6WVK_HelD.pdb (#1.2) chain C; guessing termini
instead  
No usable SEQRES records for 6WVK_HelD.pdb (#1.2) chain D; guessing termini
instead  
No usable SEQRES records for 6WVK_HelD.pdb (#1.2) chain E; guessing termini
instead  
2 messages similar to the above omitted  
Chain-initial residues that are actual N termini: /A GLU 5, /B GLU 5, /C THR
2, /D VAL 4, /E MET 1, /F MET 1, /H GLN 4  
Chain-initial residues that are not actual N termini: /C ARG 312, /C GLU 502,
/C VAL 872  
Chain-final residues that are actual C termini: /E LEU 69  
Chain-final residues that are not actual C termini: /A THR 228, /B THR 228, /C
GLU 1149, /C ASP 296, /C GLY 490, /C PRO 848, /D SER 1187, /F PHE 61, /H ALA
773  
2582 hydrogen bonds  
Adding 'H' to /C ARG 312  
Adding 'H' to /C GLU 502  
Adding 'H' to /C VAL 872  
/A THR 228 is not terminus, removing H atom from 'C'  
/B THR 228 is not terminus, removing H atom from 'C'  
/C GLU 1149 is not terminus, removing H atom from 'C'  
/C ASP 296 is not terminus, removing H atom from 'C'  
/C GLY 490 is not terminus, removing H atom from 'C'  
4 messages similar to the above omitted  
28056 hydrogens added  
  

> set bgColor white

> hide HC

> select

56281 atoms, 56778 bonds, 17 pseudobonds, 14 models selected  
Map is too large for fast cubic interpolation on the GPU! Switching to slower,
more memory-efficient implementation.  
Traceback (most recent call last):  
File "/home/gokhan/.local/share/ChimeraX/0.93/site-
packages/chimerax/isolde/isolde.py", line 2679, in _start_sim_or_toggle_pause  
self.start_sim()  
File "/home/gokhan/.local/share/ChimeraX/0.93/site-
packages/chimerax/isolde/isolde.py", line 2709, in start_sim  
sm.start_sim()  
File "/home/gokhan/.local/share/ChimeraX/0.93/site-
packages/chimerax/isolde/openmm/openmm_interface.py", line 667, in start_sim  
sh.start_sim()  
File "/home/gokhan/.local/share/ChimeraX/0.93/site-
packages/chimerax/isolde/openmm/openmm_interface.py", line 1570, in start_sim  
self._prepare_sim()  
File "/home/gokhan/.local/share/ChimeraX/0.93/site-
packages/chimerax/isolde/openmm/openmm_interface.py", line 1531, in
_prepare_sim  
integrator, platform, properties)  
File "/usr/lib/ucsf-chimerax/lib/python3.7/site-
packages/simtk/openmm/app/simulation.py", line 105, in __init__  
self.context = mm.Context(self.system, self.integrator, platform,
platformProperties)  
File "/usr/lib/ucsf-chimerax/lib/python3.7/site-
packages/simtk/openmm/openmm.py", line 11125, in __init__  
this = _openmm.new_Context(*args)  
Exception: Error initializing context: clGetPlatformIDs (-1001)  
  
Exception: Error initializing context: clGetPlatformIDs (-1001)  
  
File "/usr/lib/ucsf-chimerax/lib/python3.7/site-
packages/simtk/openmm/openmm.py", line 11125, in __init__  
this = _openmm.new_Context(*args)  
  
See log for complete Python traceback.  
  

> select clear

> select

56281 atoms, 56778 bonds, 17 pseudobonds, 20 models selected  
Map is too large for fast cubic interpolation on the GPU! Switching to slower,
more memory-efficient implementation.  
Traceback (most recent call last):  
File "/home/gokhan/.local/share/ChimeraX/0.93/site-
packages/chimerax/isolde/isolde.py", line 2679, in _start_sim_or_toggle_pause  
self.start_sim()  
File "/home/gokhan/.local/share/ChimeraX/0.93/site-
packages/chimerax/isolde/isolde.py", line 2709, in start_sim  
sm.start_sim()  
File "/home/gokhan/.local/share/ChimeraX/0.93/site-
packages/chimerax/isolde/openmm/openmm_interface.py", line 667, in start_sim  
sh.start_sim()  
File "/home/gokhan/.local/share/ChimeraX/0.93/site-
packages/chimerax/isolde/openmm/openmm_interface.py", line 1570, in start_sim  
self._prepare_sim()  
File "/home/gokhan/.local/share/ChimeraX/0.93/site-
packages/chimerax/isolde/openmm/openmm_interface.py", line 1531, in
_prepare_sim  
integrator, platform, properties)  
File "/usr/lib/ucsf-chimerax/lib/python3.7/site-
packages/simtk/openmm/app/simulation.py", line 105, in __init__  
self.context = mm.Context(self.system, self.integrator, platform,
platformProperties)  
File "/usr/lib/ucsf-chimerax/lib/python3.7/site-
packages/simtk/openmm/openmm.py", line 11125, in __init__  
this = _openmm.new_Context(*args)  
Exception: Error initializing context: clGetPlatformIDs (-1001)  
  
Exception: Error initializing context: clGetPlatformIDs (-1001)  
  
File "/usr/lib/ucsf-chimerax/lib/python3.7/site-
packages/simtk/openmm/openmm.py", line 11125, in __init__  
this = _openmm.new_Context(*args)  
  
See log for complete Python traceback.  
  

> select clear

Traceback (most recent call last):  
File "/home/gokhan/.local/share/ChimeraX/0.93/site-
packages/chimerax/isolde/isolde.py", line 2679, in _start_sim_or_toggle_pause  
self.start_sim()  
File "/home/gokhan/.local/share/ChimeraX/0.93/site-
packages/chimerax/isolde/isolde.py", line 2709, in start_sim  
sm.start_sim()  
File "/home/gokhan/.local/share/ChimeraX/0.93/site-
packages/chimerax/isolde/openmm/openmm_interface.py", line 667, in start_sim  
sh.start_sim()  
File "/home/gokhan/.local/share/ChimeraX/0.93/site-
packages/chimerax/isolde/openmm/openmm_interface.py", line 1570, in start_sim  
self._prepare_sim()  
File "/home/gokhan/.local/share/ChimeraX/0.93/site-
packages/chimerax/isolde/openmm/openmm_interface.py", line 1531, in
_prepare_sim  
integrator, platform, properties)  
File "/usr/lib/ucsf-chimerax/lib/python3.7/site-
packages/simtk/openmm/app/simulation.py", line 105, in __init__  
self.context = mm.Context(self.system, self.integrator, platform,
platformProperties)  
File "/usr/lib/ucsf-chimerax/lib/python3.7/site-
packages/simtk/openmm/openmm.py", line 11125, in __init__  
this = _openmm.new_Context(*args)  
Exception: Error initializing context: clGetPlatformIDs (-1001)  
  
Exception: Error initializing context: clGetPlatformIDs (-1001)  
  
File "/usr/lib/ucsf-chimerax/lib/python3.7/site-
packages/simtk/openmm/openmm.py", line 11125, in __init__  
this = _openmm.new_Context(*args)  
  
See log for complete Python traceback.  
  
Traceback (most recent call last):  
File "/home/gokhan/.local/share/ChimeraX/0.93/site-
packages/chimerax/isolde/isolde.py", line 2679, in _start_sim_or_toggle_pause  
self.start_sim()  
File "/home/gokhan/.local/share/ChimeraX/0.93/site-
packages/chimerax/isolde/isolde.py", line 2709, in start_sim  
sm.start_sim()  
File "/home/gokhan/.local/share/ChimeraX/0.93/site-
packages/chimerax/isolde/openmm/openmm_interface.py", line 667, in start_sim  
sh.start_sim()  
File "/home/gokhan/.local/share/ChimeraX/0.93/site-
packages/chimerax/isolde/openmm/openmm_interface.py", line 1570, in start_sim  
self._prepare_sim()  
File "/home/gokhan/.local/share/ChimeraX/0.93/site-
packages/chimerax/isolde/openmm/openmm_interface.py", line 1531, in
_prepare_sim  
integrator, platform, properties)  
File "/usr/lib/ucsf-chimerax/lib/python3.7/site-
packages/simtk/openmm/app/simulation.py", line 105, in __init__  
self.context = mm.Context(self.system, self.integrator, platform,
platformProperties)  
File "/usr/lib/ucsf-chimerax/lib/python3.7/site-
packages/simtk/openmm/openmm.py", line 11125, in __init__  
this = _openmm.new_Context(*args)  
Exception: Error initializing context: clGetPlatformIDs (-1001)  
  
Exception: Error initializing context: clGetPlatformIDs (-1001)  
  
File "/usr/lib/ucsf-chimerax/lib/python3.7/site-
packages/simtk/openmm/openmm.py", line 11125, in __init__  
this = _openmm.new_Context(*args)  
  
See log for complete Python traceback.  
  
Traceback (most recent call last):  
File "/home/gokhan/.local/share/ChimeraX/0.93/site-
packages/chimerax/isolde/isolde.py", line 2679, in _start_sim_or_toggle_pause  
self.start_sim()  
File "/home/gokhan/.local/share/ChimeraX/0.93/site-
packages/chimerax/isolde/isolde.py", line 2709, in start_sim  
sm.start_sim()  
File "/home/gokhan/.local/share/ChimeraX/0.93/site-
packages/chimerax/isolde/openmm/openmm_interface.py", line 667, in start_sim  
sh.start_sim()  
File "/home/gokhan/.local/share/ChimeraX/0.93/site-
packages/chimerax/isolde/openmm/openmm_interface.py", line 1570, in start_sim  
self._prepare_sim()  
File "/home/gokhan/.local/share/ChimeraX/0.93/site-
packages/chimerax/isolde/openmm/openmm_interface.py", line 1531, in
_prepare_sim  
integrator, platform, properties)  
File "/usr/lib/ucsf-chimerax/lib/python3.7/site-
packages/simtk/openmm/app/simulation.py", line 105, in __init__  
self.context = mm.Context(self.system, self.integrator, platform,
platformProperties)  
File "/usr/lib/ucsf-chimerax/lib/python3.7/site-
packages/simtk/openmm/openmm.py", line 11125, in __init__  
this = _openmm.new_Context(*args)  
Exception: Error initializing context: clGetPlatformIDs (-1001)  
  
Exception: Error initializing context: clGetPlatformIDs (-1001)  
  
File "/usr/lib/ucsf-chimerax/lib/python3.7/site-
packages/simtk/openmm/openmm.py", line 11125, in __init__  
this = _openmm.new_Context(*args)  
  
See log for complete Python traceback.  
  




OpenGL version: 3.3.0 NVIDIA 435.21
OpenGL renderer: Tesla V100-PCIE-32GB/PCIe/SSE2
OpenGL vendor: NVIDIA Corporation
Manufacturer: Dell Inc.
Model: PowerEdge R740
OS: Ubuntu 18.04 bionic
Architecture: 64bit ELF
CPU: 48 Intel(R) Xeon(R) Silver 4116 CPU @ 2.10GHz
Cache Size: 16896 KB
Graphics:
	03:00.0 VGA compatible controller [0300]: Matrox Electronics Systems Ltd. Integrated Matrox G200eW3 Graphics Controller [102b:0536] (rev 04)
	Subsystem: Dell Integrated Matrox G200eW3 Graphics Controller [1028:0715]
	Kernel driver in use: mgag200

Attachments (1)

clinfo_200507-01.txt​ (12.5 KB ) - added by gokhan@… 6 years ago.
Added by email2trac

Download all attachments as: .zip

Change History (9)

comment:1 by Tristan Croll, 6 years ago

Platform: → all
Project: → ChimeraX

Most likely explanation for this is your CUDA driver is insufficient (or not installed) and the system's trying to run OpenCL via a driver that's incompatible with your card. To help diagnose, could you attach the results of running clinfo on your system?

in reply to:  3 ; comment:3 by gokhan@…, 6 years ago 

Attached.

Cheers,

Gökhan

-----Original Message-----
From: ChimeraX <ChimeraX-bugs-admin@cgl.ucsf.edu> 
Sent: Thursday, 7 May 2020 8:29 PM
Cc: Gokhan Tolun <gokhan@uow.edu.au>
Subject: Re: [ChimeraX] #3156: ChimeraX bug report submission

#3156: ChimeraX bug report submission
-------------------------------------+--------------------
          Reporter:  gokhan_tolun@…  |      Owner:  (none)
              Type:  defect          |     Status:  new
          Priority:  normal          |  Milestone:
         Component:  Unassigned      |    Version:
        Resolution:                  |   Keywords:
        Blocked By:                  |   Blocking:
Notify when closed:                  |   Platform:  all
           Project:  ChimeraX        |
-------------------------------------+--------------------
Changes (by Tristan Croll):

 * project:   => ChimeraX
 * platform:   => all


Comment:

 Most likely explanation for this is your CUDA driver is insufficient (or  not installed) and the system's trying to run OpenCL via a driver that's  incompatible with your card. To help diagnose, could you attach the  results of running `clinfo` on your system?

--
Ticket URL: <https://plato.cgl.ucsf.edu/trac/ChimeraX/ticket/3156#comment:1>
ChimeraX <http://www.rbvi.ucsf.edu/chimerax/>
ChimeraX Issue Tracker

clinfo_200507-01.txt​

by gokhan@…, 6 years ago

Attachment: clinfo_200507-01.txt​ added

Added by email2trac

comment:4 by Eric Pettersen, 6 years ago

Component: Unassigned → Third Party
Owner: set to Tristan Croll
Status: new → assigned

comment:5 by Tom Goddard, 6 years ago

Cc: Eric Pettersen added

This looks like it should be assigned also to Eric. The first traceback is collated_open() in the new open_command module. Later tracebacks indicate an OpenCL problem with ISOLDE.

comment:6 by Eric Pettersen, 6 years ago

Nope. That bug was fixed awhile ago.

comment:7 by Eric Pettersen, 6 years ago

Cc: Eric Pettersen removed
Summary: ChimeraX bug report submission → Error initializing context: clGetPlatformIDs

comment:8 by Tristan Croll, 3 years ago

Resolution: → can't reproduce
Status: assigned → closed

Hmm... looks like I forgot to close out this ticket. I trust everything is working fine these days? :)

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