Opened 6 years ago

Closed 5 years ago

#3079 closed defect (fixed)

Registration failure (while plato was down)

Reported by: chimerax-bug-report@… Owned by: Conrad Huang
Priority: normal Milestone:
Component: Infrastructure Version:
Keywords: Cc:
Blocked By: Blocking:
Notify when closed: Platform: all
Project: ChimeraX

Description 

The following bug report has been submitted:
Platform:        Darwin-18.7.0-x86_64-i386-64bit
ChimeraX Version: 0.9 (2019-01-30)
Description
(Describe the actions that caused this problem to occur here)

Log:
Startup Messages  
---  
note | Updating list of available bundles failed: Internal Server Error  
  
UCSF ChimeraX version: 0.9 (2019-01-30)  
© 2016-2019 Regents of the University of California. All rights reserved.  
How to cite UCSF ChimeraX  
Traceback (most recent call last):  
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/urllib/request.py",
line 1317, in do_open  
encode_chunked=req.has_header('Transfer-encoding'))  
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/http/client.py",
line 1229, in request  
self._send_request(method, url, body, headers, encode_chunked)  
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/http/client.py",
line 1275, in _send_request  
self.endheaders(body, encode_chunked=encode_chunked)  
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/http/client.py",
line 1224, in endheaders  
self._send_output(message_body, encode_chunked=encode_chunked)  
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/http/client.py",
line 1016, in _send_output  
self.send(msg)  
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/http/client.py",
line 956, in send  
self.connect()  
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/http/client.py",
line 1384, in connect  
super().connect()  
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/http/client.py",
line 928, in connect  
(self.host,self.port), self.timeout, self.source_address)  
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/socket.py",
line 727, in create_connection  
raise err  
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/socket.py",
line 716, in create_connection  
sock.connect(sa)  
ConnectionRefusedError: [Errno 61] Connection refused  
  
During handling of the above exception, another exception occurred:  
  
Traceback (most recent call last):  
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/site-
packages/chimerax/ui/gui.py", line 533, in customEvent  
func(*args, **kw)  
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/site-
packages/chimerax/registration/gui.py", line 67, in handle_scheme  
self.session.ui.thread_safe(self._register, url)  
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/site-
packages/chimerax/ui/gui.py", line 286, in thread_safe  
func(*args, **kw)  
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/site-
packages/chimerax/registration/gui.py", line 121, in _register  
join_announcements=values["join_announcements"])  
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/site-
packages/chimerax/registration/cmd.py", line 76, in register  
funding, funding_other, comment)  
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/site-
packages/chimerax/registration/cmd.py", line 123, in _get_registration  
with urlopen(RegistrationURL, urlencode(params).encode()) as f:  
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/urllib/request.py",
line 222, in urlopen  
return opener.open(url, data, timeout)  
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/urllib/request.py",
line 525, in open  
response = self._open(req, data)  
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/urllib/request.py",
line 543, in _open  
'_open', req)  
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/urllib/request.py",
line 503, in _call_chain  
result = func(*args)  
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/urllib/request.py",
line 1360, in https_open  
context=self._context, check_hostname=self._check_hostname)  
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/urllib/request.py",
line 1319, in do_open  
raise URLError(err)  
urllib.error.URLError: <urlopen error [Errno 61] Connection refused>  
  
urllib.error.URLError:  
  
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/urllib/request.py",
line 1319, in do_open  
raise URLError(err)  
  
See log for complete Python traceback.  
  
Traceback (most recent call last):  
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/urllib/request.py",
line 1317, in do_open  
encode_chunked=req.has_header('Transfer-encoding'))  
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/http/client.py",
line 1229, in request  
self._send_request(method, url, body, headers, encode_chunked)  
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/http/client.py",
line 1275, in _send_request  
self.endheaders(body, encode_chunked=encode_chunked)  
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/http/client.py",
line 1224, in endheaders  
self._send_output(message_body, encode_chunked=encode_chunked)  
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/http/client.py",
line 1016, in _send_output  
self.send(msg)  
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/http/client.py",
line 956, in send  
self.connect()  
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/http/client.py",
line 1384, in connect  
super().connect()  
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/http/client.py",
line 928, in connect  
(self.host,self.port), self.timeout, self.source_address)  
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/socket.py",
line 727, in create_connection  
raise err  
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/socket.py",
line 716, in create_connection  
sock.connect(sa)  
ConnectionRefusedError: [Errno 61] Connection refused  
  
During handling of the above exception, another exception occurred:  
  
Traceback (most recent call last):  
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/site-
packages/chimerax/ui/gui.py", line 533, in customEvent  
func(*args, **kw)  
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/site-
packages/chimerax/registration/gui.py", line 67, in handle_scheme  
self.session.ui.thread_safe(self._register, url)  
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/site-
packages/chimerax/ui/gui.py", line 286, in thread_safe  
func(*args, **kw)  
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/site-
packages/chimerax/registration/gui.py", line 121, in _register  
join_announcements=values["join_announcements"])  
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/site-
packages/chimerax/registration/cmd.py", line 76, in register  
funding, funding_other, comment)  
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/site-
packages/chimerax/registration/cmd.py", line 123, in _get_registration  
with urlopen(RegistrationURL, urlencode(params).encode()) as f:  
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/urllib/request.py",
line 222, in urlopen  
return opener.open(url, data, timeout)  
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/urllib/request.py",
line 525, in open  
response = self._open(req, data)  
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/urllib/request.py",
line 543, in _open  
'_open', req)  
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/urllib/request.py",
line 503, in _call_chain  
result = func(*args)  
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/urllib/request.py",
line 1360, in https_open  
context=self._context, check_hostname=self._check_hostname)  
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/urllib/request.py",
line 1319, in do_open  
raise URLError(err)  
urllib.error.URLError: <urlopen error [Errno 61] Connection refused>  
  
urllib.error.URLError:  
  
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/urllib/request.py",
line 1319, in do_open  
raise URLError(err)  
  
See log for complete Python traceback.  
  




OpenGL version: 4.1 INTEL-12.10.17
OpenGL renderer: Intel(R) Iris(TM) Plus Graphics 655
OpenGL vendor: Intel Inc.

Change History (2)

comment:1 by pett, 6 years ago

Component: Unassigned → Infrastructure
Owner: set to Conrad Huang
Platform: → all
Project: → ChimeraX
Status: new → assigned
Summary: ChimeraX bug report submission → Registration failure (while plato was down)

comment:2 by Conrad Huang, 5 years ago

Resolution: → fixed
Status: assigned → closed

Fixed in d60748b6c.

Looks like a "Connection refused" generates a URLError, not a HTTPError.

Note: See TracTickets for help on using tickets.