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Opened 6 years ago
Closed 5 years ago
#3079 closed defect (fixed)
Registration failure (while plato was down)
| Reported by: | Owned by: | Conrad Huang | |
|---|---|---|---|
| Priority: | normal | Milestone: | |
| Component: | Infrastructure | Version: | |
| Keywords: | Cc: | ||
| Blocked By: | Blocking: | ||
| Notify when closed: | Platform: | all | |
| Project: | ChimeraX |
Description
The following bug report has been submitted:
Platform: Darwin-18.7.0-x86_64-i386-64bit
ChimeraX Version: 0.9 (2019-01-30)
Description
(Describe the actions that caused this problem to occur here)
Log:
Startup Messages
---
note | Updating list of available bundles failed: Internal Server Error
UCSF ChimeraX version: 0.9 (2019-01-30)
© 2016-2019 Regents of the University of California. All rights reserved.
How to cite UCSF ChimeraX
Traceback (most recent call last):
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/urllib/request.py",
line 1317, in do_open
encode_chunked=req.has_header('Transfer-encoding'))
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/http/client.py",
line 1229, in request
self._send_request(method, url, body, headers, encode_chunked)
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/http/client.py",
line 1275, in _send_request
self.endheaders(body, encode_chunked=encode_chunked)
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/http/client.py",
line 1224, in endheaders
self._send_output(message_body, encode_chunked=encode_chunked)
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/http/client.py",
line 1016, in _send_output
self.send(msg)
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/http/client.py",
line 956, in send
self.connect()
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/http/client.py",
line 1384, in connect
super().connect()
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/http/client.py",
line 928, in connect
(self.host,self.port), self.timeout, self.source_address)
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/socket.py",
line 727, in create_connection
raise err
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/socket.py",
line 716, in create_connection
sock.connect(sa)
ConnectionRefusedError: [Errno 61] Connection refused
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/site-
packages/chimerax/ui/gui.py", line 533, in customEvent
func(*args, **kw)
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/site-
packages/chimerax/registration/gui.py", line 67, in handle_scheme
self.session.ui.thread_safe(self._register, url)
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/site-
packages/chimerax/ui/gui.py", line 286, in thread_safe
func(*args, **kw)
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/site-
packages/chimerax/registration/gui.py", line 121, in _register
join_announcements=values["join_announcements"])
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/site-
packages/chimerax/registration/cmd.py", line 76, in register
funding, funding_other, comment)
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/site-
packages/chimerax/registration/cmd.py", line 123, in _get_registration
with urlopen(RegistrationURL, urlencode(params).encode()) as f:
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/urllib/request.py",
line 222, in urlopen
return opener.open(url, data, timeout)
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/urllib/request.py",
line 525, in open
response = self._open(req, data)
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/urllib/request.py",
line 543, in _open
'_open', req)
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/urllib/request.py",
line 503, in _call_chain
result = func(*args)
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/urllib/request.py",
line 1360, in https_open
context=self._context, check_hostname=self._check_hostname)
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/urllib/request.py",
line 1319, in do_open
raise URLError(err)
urllib.error.URLError: <urlopen error [Errno 61] Connection refused>
urllib.error.URLError:
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/urllib/request.py",
line 1319, in do_open
raise URLError(err)
See log for complete Python traceback.
Traceback (most recent call last):
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/urllib/request.py",
line 1317, in do_open
encode_chunked=req.has_header('Transfer-encoding'))
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/http/client.py",
line 1229, in request
self._send_request(method, url, body, headers, encode_chunked)
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/http/client.py",
line 1275, in _send_request
self.endheaders(body, encode_chunked=encode_chunked)
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/http/client.py",
line 1224, in endheaders
self._send_output(message_body, encode_chunked=encode_chunked)
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/http/client.py",
line 1016, in _send_output
self.send(msg)
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/http/client.py",
line 956, in send
self.connect()
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/http/client.py",
line 1384, in connect
super().connect()
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/http/client.py",
line 928, in connect
(self.host,self.port), self.timeout, self.source_address)
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/socket.py",
line 727, in create_connection
raise err
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/socket.py",
line 716, in create_connection
sock.connect(sa)
ConnectionRefusedError: [Errno 61] Connection refused
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/site-
packages/chimerax/ui/gui.py", line 533, in customEvent
func(*args, **kw)
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/site-
packages/chimerax/registration/gui.py", line 67, in handle_scheme
self.session.ui.thread_safe(self._register, url)
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/site-
packages/chimerax/ui/gui.py", line 286, in thread_safe
func(*args, **kw)
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/site-
packages/chimerax/registration/gui.py", line 121, in _register
join_announcements=values["join_announcements"])
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/site-
packages/chimerax/registration/cmd.py", line 76, in register
funding, funding_other, comment)
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/site-
packages/chimerax/registration/cmd.py", line 123, in _get_registration
with urlopen(RegistrationURL, urlencode(params).encode()) as f:
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/urllib/request.py",
line 222, in urlopen
return opener.open(url, data, timeout)
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/urllib/request.py",
line 525, in open
response = self._open(req, data)
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/urllib/request.py",
line 543, in _open
'_open', req)
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/urllib/request.py",
line 503, in _call_chain
result = func(*args)
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/urllib/request.py",
line 1360, in https_open
context=self._context, check_hostname=self._check_hostname)
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/urllib/request.py",
line 1319, in do_open
raise URLError(err)
urllib.error.URLError: <urlopen error [Errno 61] Connection refused>
urllib.error.URLError:
File "/Users/dwootten/Documents/My documents/Work related folders/Monash
related work/software
related/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/urllib/request.py",
line 1319, in do_open
raise URLError(err)
See log for complete Python traceback.
OpenGL version: 4.1 INTEL-12.10.17
OpenGL renderer: Intel(R) Iris(TM) Plus Graphics 655
OpenGL vendor: Intel Inc.
Change History (2)
comment:1 by , 6 years ago
| Component: | Unassigned → Infrastructure |
|---|---|
| Owner: | set to |
| Platform: | → all |
| Project: | → ChimeraX |
| Status: | new → assigned |
| Summary: | ChimeraX bug report submission → Registration failure (while plato was down) |
comment:2 by , 5 years ago
| Resolution: | → fixed |
|---|---|
| Status: | assigned → closed |
Note:
See TracTickets
for help on using tickets.
Fixed in d60748b6c.
Looks like a "Connection refused" generates a URLError, not a HTTPError.