Opened 6 years ago

Closed 6 years ago

Last modified 6 years ago

#2960 closed defect (duplicate)

CrashReporter can't access ~/Library/Logs/DiagnosticReports

Reported by: chimerax-bug-report@… Owned by: Tom Goddard
Priority: normal Milestone:
Component: Core Version:
Keywords: Cc:
Blocked By: Blocking:
Notify when closed: Platform: all
Project: ChimeraX

Description

The following bug report has been submitted:
Platform:        Darwin-19.3.0-x86_64-i386-64bit
ChimeraX Version: 0.9 (2019-06-06)
Description
(Describe the actions that caused this problem to occur here)

Log:
UCSF ChimeraX version: 0.9 (2019-06-06)  
© 2016-2019 Regents of the University of California. All rights reserved.  
How to cite UCSF ChimeraX  
Traceback (most recent call last):  
File
"/Applications/ChimeraX-0.9.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/site-
packages/chimerax/core/triggerset.py", line 130, in invoke  
return self._func(self._name, data)  
File
"/Applications/ChimeraX-0.9.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/site-
packages/chimerax/bug_reporter/mac_crash_report.py", line 89, in crash_check  
check_for_crash_on_mac(session)  
File
"/Applications/ChimeraX-0.9.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/site-
packages/chimerax/bug_reporter/mac_crash_report.py", line 21, in
check_for_crash_on_mac  
report = recent_chimera_crash(last)  
File
"/Applications/ChimeraX-0.9.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/site-
packages/chimerax/bug_reporter/mac_crash_report.py", line 42, in
recent_chimera_crash  
log = recent_crash(time, dir, 'ChimeraX')  
File
"/Applications/ChimeraX-0.9.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/site-
packages/chimerax/bug_reporter/mac_crash_report.py", line 61, in recent_crash  
filenames = listdir(dir)  
PermissionError: [Errno 13] Permission denied:
'/Users/guenther/Library/Logs/DiagnosticReports'  
  
Error processing trigger "new frame": [Errno 13] Permission denied:
'/Users/guenther/Library/Logs/DiagnosticReports':  
PermissionError: [Errno 13] Permission denied:
'/Users/guenther/Library/Logs/DiagnosticReports'  
  
File
"/Applications/ChimeraX-0.9.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/site-
packages/chimerax/bug_reporter/mac_crash_report.py", line 61, in recent_crash  
filenames = listdir(dir)  
  
See log for complete Python traceback.  
  




OpenGL version: 4.1 ATI-3.5.5
OpenGL renderer: AMD Radeon Pro 570X OpenGL Engine
OpenGL vendor: ATI Technologies Inc.

Change History (3)

comment:1 by pett, 6 years ago

Component: UnassignedCore
Owner: set to Tom Goddard
Platform: all
Project: ChimeraX
Status: newassigned
Summary: ChimeraX bug report submissionCrashReporter can't access ~/Library/Logs/DiagnosticReports

comment:2 by pett, 6 years ago

Resolution: duplicate
Status: assignedclosed

Duplicate of #2959

comment:3 by Tom Goddard, 6 years ago

This is the same user who reported it in #2959. No email.

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