Opened 6 years ago
Closed 6 years ago
#2902 closed defect (duplicate)
Saved image is 1/4
Reported by: | Owned by: | Tom Goddard | |
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Priority: | normal | Milestone: | |
Component: | Input/Output | Version: | 0.9 |
Keywords: | Cc: | ||
Blocked By: | Blocking: | ||
Notify when closed: | Platform: | all | |
Project: | ChimeraX |
Description (last modified by )
The following bug report has been submitted: Platform: Darwin-19.3.0-x86_64-i386-64bit ChimeraX Version: 0.9 (2019-06-06) Description When saving snapshot in ChimeraX, the output png image only shows bottom right quarter of the whole window. But typing "windowsize" shows the right image size. I wonder if this is a render problem of MacOS, because I found the windowsize can't use the complete resolution of the screen of MacBook Pro, which has a 2880*1800 screen. I only can save images with XXXX*682 size, which is very low resolution. Log: UCSF ChimeraX version: 0.9 (2019-06-06) © 2016-2019 Regents of the University of California. All rights reserved. How to cite UCSF ChimeraX Deleted log contents at user's request ticket #2903. OpenGL version: 4.1 ATI-3.5.5 OpenGL renderer: AMD Radeon R9 M370X OpenGL Engine OpenGL vendor: ATI Technologies Inc.
Change History (3)
comment:1 by , 6 years ago
Component: | Unassigned → Input/Output |
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Owner: | set to |
Platform: | → all |
Project: | → ChimeraX |
Status: | new → assigned |
Summary: | ChimeraX bug report submission → Saved image is 1/4 |
Version: | → 0.9 |
comment:2 by , 6 years ago
Description: | modified (diff) |
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comment:3 by , 6 years ago
Resolution: | → duplicate |
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Status: | assigned → closed |
This 1/4 image problem was a Mac driver issue. I think we added some code to work around this bug. You are using an old ChimeraX. Please try a current ChimeraX daily build. The current daily build saves images at the retina screen resolution on Mac (change made a few weeks ago). You can also save higher resolution images using the save command
save myimage.png width 3000
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Reported by An Mu