conference does not send models to participant

[goddard@…]

The following bug report has been submitted:
Platform:        Windows-10-10.0.17763
ChimeraX Version: 0.92 (2020-02-27)
Description
conference appears to start on cxconference.rbvi.ucsf.edu initiated from this machine (vive.cgl.ucsf.edu)  but joining from another machine (vizvault.cgl.ucsf.edu) does not receive a session, appears to do nothing and gives no error.  I will report a bug on that joining machine too.  No VR was in use in this test, although got the same behavior with VR.

Log:
UCSF ChimeraX version: 0.92 (2020-02-27)  
© 2016-2020 Regents of the University of California. All rights reserved.  
How to cite UCSF ChimeraX  

> open 2719 format "MDL MOL/SDF" fromDatabase pubchem

PubChem entry 2719  
  
  

> conference start cxconference.rbvi.ucsf.edu/ctest

In conference cxconference.cgl.ucsf.edu:443/ctest as "True"  




OpenGL version: 3.3.0 NVIDIA 430.39
OpenGL renderer: Quadro P6000/PCIe/SSE2
OpenGL vendor: NVIDIA Corporation

[Tom Goddard]

Meeting command worked correctly with and without VR.

[Conrad Huang]

I used the command (and got the reply immediately below) on one Chimera instance:

conference start cxconference.rbvi.ucsf.edu/test
In conference cxconference.cgl.ucsf.edu:443/test as "conrad"
"conrad_2" [67.180.74.255:11526] joined conference
copying scene to "conrad_2"

On another instance, I got:

conference join cxconference.rbvi.ucsf.edu/test
In conference cxconference.cgl.ucsf.edu:443/test as "conrad_2"

And the session was sent. If you're seeing no reply on the joining machine, it probably means it is not reaching the hub. Can you verify that vizvault is on the net? What happens if you start on vizvault and join from vive?

[goddard@…]

Yep, I made sure vizvault was on the net.  I tested the meeting command before and after the conference command and it worked, so it was certainly on the net.  But it does seem that vizvault did not connect -- there was no "... joined" message logged on vive.cgl.ucsf.edu <http://vive.cgl.ucsf.edu/>.  But I expected if the connection failed then I would get a time out and error message.  I'll try starting on vizvault and joining on vive.

[goddard@…]

I tried starting conference on vizvault and joining on vive.  Exact same behavior.  No errors, no session transferred, no message saying any participant has joined.

[Tom Goddard]

Use the meeting command. Conference didn't work and Conrad retired so it has been abandoned.