Opened 6 years ago

Last modified 6 years ago

#2626 feedback defect

Unknown crash

Reported by: 13210700062@… Owned by: Eric Pettersen
Priority: normal Milestone:
Component: Core Version:
Keywords: Cc:
Blocked By: Blocking:
Notify when closed: Platform: all
Project: ChimeraX

Description

The following bug report has been submitted:
Platform:        Darwin-16.7.0-x86_64-i386-64bit
ChimeraX Version: 0.8 (2018-12-17)
Description
Last time you used ChimeraX it crashed.
Please describe steps that led to the crash here.
Process:               ChimeraX [9603]
Path:                  /private/var/folders/*/ChimeraX-0.9.app/Contents/MacOS/ChimeraX
Identifier:            edu.ucsf.cgl.ChimeraX
Version:               0.9.0 (0.9.0.0)
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           ChimeraX [9603]
User ID:               501

Date/Time:             2019-12-01 11:01:02.911 +0800
OS Version:            Mac OS X 10.12.6 (16G2128)
Report Version:        12
Anonymous UUID:        857FA611-3793-CE7D-FE1A-A6641CD41016

Sleep/Wake UUID:       99813814-21F4-416B-8205-9B7649842FF4

Time Awake Since Boot: 200000 seconds
Time Since Wake:       150 seconds

System Integrity Protection: enabled

Crashed Thread:        Unknown

Exception Type:        EXC_BAD_ACCESS (SIGILL)
Exception Codes:       0x000000000000000a, 0x00000001013971e0
Exception Note:        EXC_CORPSE_NOTIFY

Termination Signal:    Illegal instruction: 4
Termination Reason:    Namespace SIGNAL, Code 0x4
Terminating Process:   ChimeraX [9603]

Backtrace not available

Unknown thread crashed with X86 Thread State (64-bit):
  rax: 0x00000001013971e0  rbx: 0x00000001015a47f0  rcx: 0x00000001015a4788  rdx: 0x00000001015a47f0
  rdi: 0x000000000000000a  rsi: 0x00000001015a4788  rbp: 0x00000001015a4360  rsp: 0x00000001015a4358
   r8: 0x00000001015a47f0   r9: 0x000060000012e768  r10: 0xffffffffffffffff  r11: 0x0000000000012068
  r12: 0x0000000000000001  r13: 0x000060000016f58a  r14: 0x000060000012e750  r15: 0x00007fff5e9f6ed0
  rip: 0x00000001013971e0  rfl: 0x0000000000010202  cr2: 0x00000001013971e0
  
Logical CPU:     3
Error Code:      0x00000014
Trap Number:     14


Binary images description not available


External Modification Summary:
  Calls made by other processes targeting this process:
    task_for_pid: 15
    thread_create: 0
    thread_set_state: 0
  Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by all processes on this machine:
    task_for_pid: 168717
    thread_create: 0
    thread_set_state: 0



Log:
Startup Messages  
---  
note | available bundle cache has not been initialized yet  
  
UCSF ChimeraX version: 0.8 (2018-12-17)  
How to cite UCSF ChimeraX  




OpenGL version: 4.1 INTEL-10.25.24
OpenGL renderer: Intel(R) Iris(TM) Graphics 6100
OpenGL vendor: Intel Inc.

Change History (2)

comment:1 by Eric Pettersen, 6 years ago

Component: UnassignedCore
Owner: set to Eric Pettersen
Platform: all
Project: ChimeraX
Status: newaccepted
Summary: ChimeraX bug report submissionUnknown crash

Hi,

How are you starting ChimeraX? Are you starting it directly from the .dmg image? If you are are, you should instead drag/copy it somewhere on your actual disk and start it from there. Also, I would recommend using the daily build rather than either the 0.8 or 0.9 versions -- the daily build has a lot of bug fixes and new features compared to those versions.

--Eric

Eric Pettersen
UCSF Computer Graphics Lab

comment:2 by Eric Pettersen, 6 years ago

Status: acceptedfeedback
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