Template fetching broken?

[Eric Pettersen]

The following bug report has been submitted:
Platform:        Darwin-18.7.0-x86_64-i386-64bit
ChimeraX Version: 0.91 (2019-09-13)
Description
Fetching template for CRO fails, causing it to take more than 15 seconds to open this small structure.

Log:
Startup Messages  
---  
warning | 'clip' is a prefix of an existing command 'clipper'  
  
UCSF ChimeraX version: 0.91 (2019-09-13)  
© 2016-2019 Regents of the University of California. All rights reserved.  
How to cite UCSF ChimeraX  

> time open 1ema for pdb

> open "1ema" format PDB

1ema title:  
Green fluorescent protein from aequorea victoria [more info...]  
  
Chain information for 1ema #1  
---  
Chain | Description  
A | green fluorescent protein  
  
  
command time 0.2085 seconds  
draw time 0.08638 seconds  

> close

> time open 1ema

> open "1ema"

Summary of feedback from opening 1ema fetched from pdb  
---  
warnings | Unable to fetch template for 'CRO': might be missing bonds  
Missing or invalid residue template for CRO #66 in chain A  
  
1ema title:  
Green fluorescent protein from aequorea victoria [more info...]  
  
Chain information for 1ema #1  
---  
Chain | Description  
A | green fluorescent protein  
  
  
command time 15.19 seconds  
draw time 0.06255 seconds  




OpenGL version: 4.1 NVIDIA-12.0.24 355.11.10.50.10.103
OpenGL renderer: NVIDIA GeForce GTX 675MX OpenGL Engine
OpenGL vendor: NVIDIA Corporation

[Eric Pettersen]

Not sure if the fetching problem is temporary or not.

[Greg Couch]

Looks like a temporary failure. Just worked for me from home.

[Eric Pettersen]

Yes, fetching has resuming working for me.