Opened 6 years ago

Closed 6 years ago

#2386 closed defect (nonchimerax)

Registration window obscured

Reported by: rjr27@… Owned by: Conrad Huang
Priority: normal Milestone:
Component: Infrastructure Version:
Keywords: Cc:
Blocked By: Blocking:
Notify when closed: Platform: all
Project: ChimeraX

Description

The following bug report has been submitted:
Platform:        Darwin-18.7.0-x86_64-i386-64bit
ChimeraX Version: 0.9 (2019-06-06)
Description
I think I registered for an earlier version of ChimeraX, but perhaps not... In any case, I just was asked to register today when running the current stable release.  The problem is that the request to register was on a popup window that was hidden behind the splash screen and it was almost impossible to get it to the foreground!

Log:
Startup Messages  
---  
warning | 'clip' is a prefix of an existing command 'clipper'  
  
UCSF ChimeraX version: 0.9 (2019-06-06)  
© 2016-2019 Regents of the University of California. All rights reserved.  
How to cite UCSF ChimeraX  

> open "/Users/randy/Library/Containers/com.apple.mail/Data/Library/Mail
Downloads/48302B1A-02D1-426B-BCA9-29B01DF5B2D3/PROJECT_278.1_phenix.pdb"

Summary of feedback from opening
/Users/randy/Library/Containers/com.apple.mail/Data/Library/Mail
Downloads/48302B1A-02D1-426B-BCA9-29B01DF5B2D3/PROJECT_278.1_phenix.pdb  
---  
warnings | Ignored bad PDB record found on line 1  
REMARK Date 2019-09-04 Time 23:49:05 -03 -0300 (1567651745.50 s)  
  
Ignored bad PDB record found on line 2  
REMARK PHENIX refinement  
  
Ignored bad PDB record found on line 4  
REMARK ****************** INPUT FILES AND LABELS
******************************  
  
Ignored bad PDB record found on line 5  
REMARK Reflections:  
  
Ignored bad PDB record found on line 6  
REMARK file name : /home/31_08_19/papnog/output_file_name.mtz  
  
44 messages similar to the above omitted  
  
Chain information for PROJECT_278.1_phenix.pdb #1  
---  
Chain | Description  
A B | No description available  
  

> toolshed show Registration

Thank you for registering your copy of ChimeraX. By providing the information
requested you will be helping us document the impact this software is having
in the scientific community. The information you supplied will only be used
for reporting summary usage statistics; no individual data will be released.  
rjr27@cam.ac.uk is subscribed to the ChimeraX announcements list  




OpenGL version: 4.1 ATI-2.11.20
OpenGL renderer: AMD Radeon HD - FirePro D300 OpenGL Engine
OpenGL vendor: ATI Technologies Inc.

Change History (2)

comment:1 by pett, 6 years ago

Component: UnassignedInfrastructure
Owner: set to Conrad Huang
Platform: all
Project: ChimeraX
Status: newassigned
Summary: ChimeraX bug report submissionRegistration window obscured

You should be asked to register on every machine you use ChimeraX on, but only once per machine.

Conrad Huang should be getting back to you about the registration window problem.

comment:2 by Conrad Huang, 6 years ago

Resolution: nonchimerax
Status: assignedclosed

This is Qt bug #49576, which is fixed in Qt 5.12.5/5.13.1. We should be switching to one of the newer Qt versions soon and the problem will go away then.

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