Opened 6 years ago

Closed 6 years ago

#2209 closed defect (duplicate)

Hang initializing bundles (bad cache?)

Reported by: lpravda@… Owned by: Conrad Huang
Priority: normal Milestone:
Component: Tool Shed Version:
Keywords: Cc:
Blocked By: Blocking:
Notify when closed: Platform: all
Project: ChimeraX

Description 

The following bug report has been submitted:
Platform:        Darwin-18.6.0-x86_64-i386-64bit
ChimeraX Version: 0.91 (2019-06-28)
Description
ChimeraX hangs during the startup.

I recently updated to ChimeraX daily release. and started to have problems with startup. When open UI ChimeraX, the application hangs in 'initializing bundles' stage and does not load at all. I need to force quit it on my mac and restart it. After this the second startup causes no problem and ChimeraX launches immediatelly. I know this is very vague description. Should you need further details, I'm happy to help.

Log:
UCSF ChimeraX version: 0.91 (2019-06-28)  
© 2016-2019 Regents of the University of California. All rights reserved.  
How to cite UCSF ChimeraX  




OpenGL version: 4.1 ATI-2.9.26
OpenGL renderer: AMD Radeon Pro 560 OpenGL Engine
OpenGL vendor: ATI Technologies Inc.

Change History (2)

comment:1 by pett, 6 years ago

Component: Unassigned → Tool Shed
Owner: set to Conrad Huang
Platform: → all
Project: → ChimeraX
Status: new → assigned
Summary: ChimeraX bug report submission → Hang initializing bundles (bad cache?)

comment:2 by pett, 6 years ago

Resolution: → duplicate
Status: assigned → closed

Hi Lukas,
We have had this problem reported by others, so I am going to add you to the recipient list for the open ticket we already have...

--Eric

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